Name: Red Roof Inn West Monroe
Address: 102 Constitution Drive, West Monroe, Louisiana, United States of America, West Monroe, Louisiana, US
Price range: $104–$120 per night
Rating: 7.47

What guests think

At Red Roof Inn West Monroe, reviews highlight a convenient location near I-20, stores and restaurants, contrasted with dated infrastructure and recurring maintenance issues, including frequent elevator outages, brown or yellow tap water, and nonworking room equipment.

Cleanliness feedback is mixed, with repeated reports of roaches, stained linens and mold, though some guests did find rooms clean. Service is inconsistent: many praise friendly, helpful staff, while others describe rude interactions, slow responses, and reservation or key-card problems. Noise from other guests, parking lot activity or the highway affects some stays, but budget-minded travelers seeking a basic stopover may still find it acceptable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw frequent complaints: the elevator is often out of service and ice machines sometimes fail; there are occasional Wi-Fi outages and signs of construction.

Related guest reviews

2

Theodore

Aug 8, 2024

·

Stayed 1 night

On third floor and the elevator didnt work. Ice machine didnt work. AC water dripping everywhere.

4

Darryl

Jun 16, 2024

·

Stayed 1 night

Hotel under construction no notice telling us this.

2

jennifer

Sep 28, 2024

·

Stayed 1 night

Outside was dirty and old. There was trash all thrown outside one of the rooms. Staff was unfriendly. My wife is handicap and they put us in a second floor room and never told us the elevator didn’t work.

4

KRISTEN

Aug 27, 2024

·

Stayed 1 night

The elevator was broken so I had to lug my toddler and suitcase up the stairs, then the key didn't work, so I had to carry it all back downstairs and up again. Immediately on entering the room there were roaches scurrying across the floor and they were all over the bathroom.

6

Karen

Jul 30, 2025

·

Stayed 1 night

Elevator was broken. The bed was so uncomfortable

6

Henry

Sep 9, 2025

·

Stayed 1 night

Ice machine and elevator not working

6

Kennith

Jun 3, 2025

·

Stayed 2 nights

Hotel stay was fairly decent with surrounding restaurants that made for convenience.Yet the property could use an upgrade had a third floor room and the elevator was not operable

6

Najarian

May 29, 2024

·

Stayed 1 night

Staff rude.. no Internet.. my wife an I asked about Internet.. she said WiFi out an she don't know what we gone do?, whatever that means an the phone don't work in the room..

6

Barbara

Sep 16, 2024

·

Stayed 1 night

The night staff went above and beyond, really sweet lady. The day shift seemed to forget, when I had to call them on my cell phone (because the phone in room did not work) to tell them I was locked in my room!!! I told them the room number and they never showed up to let me out. I finally managed to get out, but this was the third floor, elevator was out. I am so glad the building did not catch on fire! I asked for a first floor room, was told they were booked solid and I had to take the third floor. There were only 3 cars in the parking lot and no more ever showed up on my side of the building….NOT A GOOD EXPERIENCE AT ALL. The room was passably clean, AC worked well. Looked like recent renovation but toilet was very stained.

4

NANCY

Mar 11, 2023

·

Stayed 1 night

There were roaches in the room and the elevator was broken. Loud street noises all night long.

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Cleanliness

Cleanliness is inconsistent: many reviews cite roaches or other insects, stained or dirty linens, mold, and discolored tap water, while a number of guests reported clean rooms.

Related guest reviews

2

Garrett

May 25, 2025

·

Stayed 1 night

The room was dirty as hell there was blood all over the floor it didn't looked like it had been cleaned in a month I didn't even stay there I had to leave it was so bad

4

DeMarcus

Apr 25, 2024

·

Stayed 1 night

Flying insects all inside

10

Alvin

Dec 29, 2022

·

Stayed 1 night

Room was clean and bed was comfortable. Location right by I-20 many stores and restaurants nearby.

4

Hector

May 24, 2023

·

Stayed 1 night

Poor, dirty, mosquitoes and flies inside the room

4

Lucy

Sep 21, 2025

·

Stayed 1 night

Entire property appears to suffer from lack of upkeep. People yelling, talking loudly until late at night. In room, curtains unstable, mold in bathtub grout, electric socket not secured to wall, toilet didn’t work well. On plus side, there was a small bar of soap plus several charging outlets.

8

Reynard

Jun 27, 2025

·

Stayed 1 night

Room was clean and comfortable! Staff was welcoming.

2

Jason

May 2, 2025

·

Stayed 1 night

Disgusting, stained bedding, roaches, brown water, tv channels faded in and out constantly ( not due to weather). And I paid $148 for one night for a single king size bed in this dump. So disappointed

10

MonTia

Jan 6, 2024

·

Stayed 2 nights

It was unexpectedly quiet for the location. Room was clean and up to date.

2

william

Jun 25, 2025

·

Stayed 1 night

property was unclean s water was brown blood on sheets

2

Channing

Sep 3, 2023

·

Stayed 1 night

The room was hot, when we turned the air on water from the ac went everywhere. Mold was all over the bathroom ceiling. The fridge was not cooling. There was a cockroach in the shower. We stayed long enough to shower and get back on the road.

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Rooms

Rooms feel dated and face frequent maintenance issues such as malfunctioning AC, TVs, fridges, and door locks; thin walls and external noise disturb some stays, and several guests found beds uncomfortable or bathrooms small. A few found them adequate for a short stop.

Related guest reviews

6

William

Aug 1, 2023

·

Stayed 2 nights

Room was nice and clean. Fridge didnt work to well, beds were suoer uncomfortable. But the room was clean.

2

REBECCA

Dec 22, 2025

·

Stayed 1 night

The noise in the parking lot was terrible. I got virtually no sleep all night and finally left at 2:30 am

2

Racheal

Sep 8, 2024

·

Stayed 1 night

The air conditioner did not work! The telephone did not have a cord to connect to the wall. Television was limited. Area was okay but hotel was horrible

6

cristanne

Jun 3, 2025

·

Stayed 1 night

For the price it was good. Friendly staff. Only complaints are that the room needs cosmetic repairs and the bathroom is really small. I would stay again if I needed a place on a budget

6

Karen

Jul 30, 2025

·

Stayed 1 night

Elevator was broken. The bed was so uncomfortable

4

John

May 11, 2024

·

Stayed 2 nights

Door locks were worn out. Had to lift handle while using key card - like you were cracking a safe. Had to have keys reprogrammed 3x’s Kids on floor above me screaming, yelling, and running at midnight. Had to call front desk twice. Good location, property needs attention,

8

Linda

Jun 25, 2025

·

Stayed 2 nights

The walls were very thin and the noise (some man moaning loudly during sex) was not conducive to getting a good night's sleep. Plus there was some police activity in the room adjacent to mine because of an argument that was going on and that kept me up for half of the night. Technically the hotel was decent but because of the noise it was not a good situation for me.

4

Vernon

Jul 6, 2025

·

Stayed 1 night

The chair was dirty, the air conditioner was so noisy it was hard to sleep. It was hard to hear the TV over the air conditioner.

4

Pamela M

Jul 29, 2025

·

Stayed 1 night

We had to change rooms because the TV and fridge didn't work. The water is a dingy yellow color. The shower doesn't drain well. Other than those things, the room is actually pretty clean.

8

Sandra

Sep 25, 2025

·

Stayed 1 night

Very great staff but hotel is dated. Bathroom had rust

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Service

Service is mixed: many guests praise friendly, helpful staff, but others report rude or unhelpful interactions, slow responses, and check-in or key-card problems.

Related guest reviews

6

Marie

Oct 1, 2025

·

Stayed 1 night

Brown water receptionist not very friendly, Glass plate missing in the microwave, it felt very run down and half the Power points didn’t work.

2

Keisha

May 4, 2025

·

Stayed 1 night

I wasn't able to check in. There was no rooms available and since it wasn't paid for in advance the room was sold. Which i understand, just wish I would have been notified

10

Marquis

Aug 19, 2025

·

Stayed 4 nights

Customer service was top-notch. I got everything I wanted extra pillows. I can’t complain front desk people the girls are lovely and very professional.

10

Eunice

Jun 21, 2024

·

Stayed 1 night

The lady at the front desk Donta was so polite and pleasant to meet made you feel safe and welcome she went beyond her duties to make sure I was happy and I was that lady need to be recognized and she needs a raise she is amazing red roof don't lose that employee she is great

2

Ronald

Jan 18, 2025

·

Stayed 1 night

The stay sucked. It stunk so bad. Ac didnt work right. Worried about my car all night. Alot of people dirty and trashy living in hotel. Never ever again. Then we ck in get to 3rd floor by stairs because elevator was broke and the key card wouldnt work. So, i go back down so my husbamd didnt have to climb stairs again. They wouldnt replace key card becaise i put the reservation under his name. I had his wallet and everything. Finally i said he cant do the stairs so she let me cl his cell phone and he told.her sure replace the key. He was standing out stide room whole time. This ended up being a motel not a hotel. It sucked.

6

Barbara

Sep 16, 2024

·

Stayed 1 night

The night staff went above and beyond, really sweet lady. The day shift seemed to forget, when I had to call them on my cell phone (because the phone in room did not work) to tell them I was locked in my room!!! I told them the room number and they never showed up to let me out. I finally managed to get out, but this was the third floor, elevator was out. I am so glad the building did not catch on fire! I asked for a first floor room, was told they were booked solid and I had to take the third floor. There were only 3 cars in the parking lot and no more ever showed up on my side of the building….NOT A GOOD EXPERIENCE AT ALL. The room was passably clean, AC worked well. Looked like recent renovation but toilet was very stained.

10

CHARLES

Mar 25, 2025

·

Stayed 1 night

It was run in a very professional manner and the staff was outstanding

2

Curtis

May 3, 2025

·

Stayed 7 nights

The front desk was very disrespectful and didn’t want to help. they argued with us and made us leave the hotel.

8

Jeff

Oct 6, 2024

·

Stayed 1 night

Everything was great at an economical price except check in. Rude staff member when checking in.

10

Mark W.

Mar 8, 2025

·

Stayed 1 night

Staff very helpful

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Location

Location is convenient off I-20 with many restaurants and shops nearby. Some guests noted traffic or parking-lot noise and, for a few, the area felt less desirable.

Related guest reviews

6

Christopher

Jul 20, 2025

·

Stayed 7 nights

Pretty good place close to all stores and restaurants

2

REBECCA

Dec 22, 2025

·

Stayed 1 night

The noise in the parking lot was terrible. I got virtually no sleep all night and finally left at 2:30 am

10

Alvin

Dec 29, 2022

·

Stayed 1 night

Room was clean and bed was comfortable. Location right by I-20 many stores and restaurants nearby.

10

Brad

Mar 24, 2025

·

Stayed 1 night

Location was perfect. There was many choices of food locations within walking distance.

2

Kevin

Sep 8, 2025

·

Stayed 2 nights

Too close to highway. Not all cable stations worked. Bathrooms were dirty!! Clientele was undesirable. Room service knocked on my door at 8 am while I was still sleeping!!

6

Kennith

Jun 3, 2025

·

Stayed 2 nights

Hotel stay was fairly decent with surrounding restaurants that made for convenience.Yet the property could use an upgrade had a third floor room and the elevator was not operable

10

Tamar

Feb 24, 2025

·

Stayed 2 nights

Convenient to the stores and restaurants

10

Lawrence

May 15, 2024

·

Stayed 3 nights

Good location close to everything and clean and quiet had a good stay!

10

Audrey

Aug 21, 2023

·

Stayed 1 night

We were traveling on I20, and stayed at the Red Roof. Price was right and the room was clean, comfortable and quiet, so perfect in that regard. We had 2 concerns. I only learned that the elevator was out of order when we arrived and we were on the third floor. She could not easily change us, so we took the stairs (we are in our 60s, so usually a change to a lower floor is a reasonable accommodation). The clerk made it sound like it would be too hard to do and they could not honor the price we already paid for the room. They also had a sign for a $50 CASH deposit, but they did not collect it, which was good since the morning shift clerk did not offer any returns. My other concern was that the water in the room was discolored. Probably old pipes. Bring water for drinking if you have it. We just went to McDonald's when we left, which was a good move since coffee service did not begin until 7:30 am.

10

Michael C

Aug 13, 2025

·

Stayed 1 night

Near Planet Fitness

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Dining

Not enough information in reviews.

Related guest reviews

10

Rick

Feb 27, 2023

·

Stayed 1 night

Rooms n service good .needa more usb outlets.and vending machines need more food n dental care items and lower prices

10

Audrey

Aug 21, 2023

·

Stayed 1 night

We were traveling on I20, and stayed at the Red Roof. Price was right and the room was clean, comfortable and quiet, so perfect in that regard. We had 2 concerns. I only learned that the elevator was out of order when we arrived and we were on the third floor. She could not easily change us, so we took the stairs (we are in our 60s, so usually a change to a lower floor is a reasonable accommodation). The clerk made it sound like it would be too hard to do and they could not honor the price we already paid for the room. They also had a sign for a $50 CASH deposit, but they did not collect it, which was good since the morning shift clerk did not offer any returns. My other concern was that the water in the room was discolored. Probably old pipes. Bring water for drinking if you have it. We just went to McDonald's when we left, which was a good move since coffee service did not begin until 7:30 am.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$80
March	$101
April	$109
May	$110
June	$112
July	$109
August	$100
September	$63
October	$70
November	$66
December	$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $113	16 $113	17 $112	18 $117	19 $118
20 $104	21 $113	22 $112	23 $112	24 $112	25 $118	26 $117
27 $104	28 $112	29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $120	3 $120
4 $112	5 $112	6 $112	7 $112	8 $112	9 $118	10 $117
11 $111	12 $111	13 $112	14 $112	15 $112	16 $119	17 $119
18 $112	19 $112	20 $112	21 $112	22 $112	23 $118	24 $118
25 $112	26 $112	27 $113	28 $112	29 $113	30 $118	31 $118

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds ()

Standard Room, 1 King Bed ()

Superior Room, 1 King Bed, Accessible ()

Deluxe Room, 2 Double Beds ()

Superior Room, 1 King Bed ()

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Red Roof Inn West Monroe

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