Name: Marriott Vacation Club® at Custom House, Boston
Address: Three McKinley Square, Boston Financial District, Boston, Boston (and vicinity), Massachusetts, United States of America, Boston, Suffolk County, United States of America
Rating: 9.48

Guest reviews

9.5

Superb

Based on 632 verified reviews

Who stays here?

Business

13%

Couple

24%

Family

47%

Group

14%

What guests think

AI-generated summary based on recent guest reviews

Travellers praise the historic setting, spacious suite-style rooms with high ceilings, and a central, walkable location, while repeatedly highlighting friendly, accommodating staff and skyline views from the observation deck at Marriott Vacation Club® at Custom House, Boston.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Christopher

Mar 1, 2026

·

Stayed 1 night

The hotel was great however the elevator was being serviced. When you’re only there for one night, time is of the essence and you don’t want to waste time waiting for the elevator. The elevator being serviced should have been reflected in the room rate.

10

Anthony

Feb 9, 2026

·

Stayed 1 night

Room was great view was ok staff were amazing.

10

Thomas Benjamin

Jan 29, 2026

·

Stayed 5 nights

Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous

8

Roy

Jan 13, 2026

·

Stayed 1 night

I did not have breakfast, good location, friendly staff, downside the heating in the bedroom wasn't working and it was cold.

10

Michael

Jan 6, 2026

·

Stayed 1 night

The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.

Three McKinley Square, Boston Financial District, Boston, Boston (and vicinity), Massachusetts, United States of America

Location

Marriott Vacation Club® at Custom House, Boston is centrally located in Boston, a 1-minute walk from Faneuil Hall Marketplace and 11 minutes by foot from Boston Common. This aparthotel is 0.9 mi (1.5 km) from TD Garden and 1.2 mi (2 km) from Boston Public Garden.

Faneuil Hall Marketplace(0.1 miles)

Quincy Market(0.1 miles)

Long Wharf(0.1 miles)

The Freedom Trail(0.2 miles)

Boston Harbor(0.2 miles)

New England Aquarium(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, valet parking is available on-site for a fee of USD 56 per day, which includes in/out privileges.

Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately USD 2.00 to 10.00 for adults and children.

No pets are allowed, but service animals are permitted.

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is centrally located in Boston, just a 1-minute walk from Faneuil Hall Marketplace and 11 minutes by foot from Boston Common. It is also close to other attractions like TD Garden and Boston Public Garden.

Children are welcome at the property, and there is no charge for children under a certain age, although specific age details are not provided.

The property does not offer cribs or rollaway beds, and advance requests for additional bedding are not available.

Marriott Vacation Club® at Custom House, Boston

Amenities

Property description