Is parking available at the property?

Limited on-site parking is available, and valet parking is offered for a fee of USD 75.00 per day with in/out privileges.

What type of breakfast is offered?

To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee, approximately USD 10 to 25 per person.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Boston, just a 4-minute walk from Copley Square and 13 minutes by foot from Northeastern University. It is also 0.9 miles from Boston Common and 1.1 miles from Boston University.

Is there a swimming pool at the property?

Yes, the property features an indoor pool, which is accessible from 6:00 AM to 11:00 PM. There is also an outdoor heated pool available.

What is the hotel's policy for guests staying with children?

Children are welcome at the property, and there is no minimum age requirement for kids to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 29.11 per night, and advance request or confirmation is required for availability.

Boston Marriott Copley Place Hotel

Average nightly price at Boston Marriott Copley Place by month, last 12 months (USD)
Month	Average price
January	$212
February	$226
March	$358
April	$487
May	$436
June	$475
July	$411
August	$357
September	$580
October	$491
November	$360
December	$214

What guests think

Boston Marriott Copley Place wins praise for its ultra-convenient Back Bay location connected to malls and transit, generally friendly service, and modern rooms with views, making it a popular base for walking to sights, games, shopping, and dining.

Amenities like an on-site restaurant, Starbucks, and a well-equipped gym and pool are appreciated, but the destination elevators can be confusing or slow at peak times, and there have been occasional outages. Recurring gripes include daily destination fees, expensive or confusing parking and valet, and sporadic housekeeping misses; a few guests note thin walls, mixed bed comfort, and Wi-Fi charges or limitations. Overall, expect a modern high-rise stay with convenient amenities and mostly helpful service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site dining (Yard House) and Starbucks, plus a solid gym and pool, add convenience. However, some guests faced confusing or slow destination elevators, occasional outages, pricey/unclear valet or parking, and Wi-Fi that may require a fee.

Related guest reviews

6

Eugenia

Oct 28, 2025

·

Stayed 3 nights

Very uncomfortable beds and pillows. Wanted to checkout early and transfer to a different hotel but wasn’t allowed to I woke up with a migraine every morning due to the horrible lumpy pillows. By the way you have to pay for wi-fi

10

Kenneth

Sep 15, 2025

·

Stayed 1 night

Ultra Convenient Location, connected to high end mall, great restaurant Yard House + Starbucks, Fast Elevators, Great Views, nicely appointed room. No Wifi included, but used cell phone to hotspot..problem solved!

2

Carrie

Sep 2, 2025

·

Stayed 2 nights

They charged valet parking for 2 nights even though I only had it valeted for one night. They checked us in after 4pm though we arrived at 2:30 and they were supposed to expedite our room.

10

Barbara

Aug 17, 2025

·

Stayed 1 night

Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great. It took us a while to figure out elevators, but once we did we appreciated how efficient the system was.

10

Noor

Aug 7, 2025

·

Stayed 2 nights

We had a great stay at this hotel. The room was extremely spacious and spotlessly clean, which made it incredibly comfortable for us. Being directly attached to a shopping centre was a huge bonus—everything we needed was just steps away, which made our stay super convenient. The atmosphere was quiet and relaxing, and the hotel had all the essentials we were looking for. The gym was well-equipped and a pleasant surprise, though the pool did get quite crowded during our visit. Overall, a very comfortable and convenient place to stay—we’d definitely consider coming back.

8

Marta

Jul 22, 2025

·

Stayed 3 nights

The room was good. The bed was a bit squeaky. Every time I turned I could hear it. Front desk was great gave me a credit since I didn’t use the daily hotel credit. The gym had a variety of machines and equipment. The only issue was the pool got closed the day we went. We got all dressed for the pool, but we were told we couldn’t go in. I specifically picked this hotel because it had a pool. We didn’t even use it. Other than that good hotel.

10

Christopher

Jul 19, 2025

·

Stayed 3 nights

The setup was very good. The only problem was when a few of the elevators went down at the same time one of the days and it took awhile for a good amount of guests to get to their rooms

10

Ekta

Jun 8, 2025

·

Stayed 1 night

Parking is an issue - instructions are not clear

10

Joselyn St.

Mar 24, 2025

·

Stayed 1 night

No hot tub- pool was cold.

8

Michael

Jul 15, 2024

·

Stayed 2 nights

5 star all-around for cleanliness, service, and location. The only problem the entire trip was the elevators. During peak times there is such a long wait. The hotel uses an algorithm to call the nearest elevator based on requests/availability. In the morning and evening when demand is high, the wait for an elevator can be up to ten minutes! We were on the 13th floor, so the stairs weren’t a realistic option.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean rooms and public areas with effective housekeeping. A smaller number mention missed service or issues like musty linens and isolated cleanliness lapses.

Related guest reviews

8

stephenie

Sep 3, 2025

·

Stayed 12 nights

Lots of aloha with the staff. My only complaint was the maid service had to be called in twice as our room did not get cleaned. Lots of action and close to everything. I will definitely stay there again and recommend it to friends.

10

Kirstie

Aug 11, 2025

·

Stayed 3 nights

Clean, comfortable, fantastic service as always.

10

Andrea

Jul 22, 2025

·

Stayed 3 nights

Great stay except for very expensive valet parking- $75 Very clean. However, Sheets and pillows had a musty smell. Felt they we’re dried very well

10

Barbara

Jul 4, 2025

·

Stayed 2 nights

Very clean. Never gave cleanliness a thought.

10

Meris

Apr 6, 2025

·

Stayed 1 night

The Marriott was very clean and a great experience. Staff was kind and extremely supportive and helpful I would recommend this hotel to anyone who visits Boston.

8

Emily

Jan 5, 2025

·

Stayed 2 nights

The property was nice and in a good spot. The room was good, comfortable bed and gpod amenities. There are small details in the room that need to be fixed, but nothing major. Just things like the corners of the bathroom, the lights are also on a timer which is annouing. They also dont give you many towels. Overall a bit pricey for what you get, but as to be expected in the area.

10

Elham

Dec 31, 2024

·

Stayed 3 nights

Clean hotel and rooms Convenient location Friendly and helpful staff

4

Yau Sheung

Dec 2, 2024

·

Stayed 4 nights

Personal belongings from previous occupier was found in room and full of dirt. Mattress is so deformed and difficult to sleep. Remember the destination fee and you will have to work your brain out to understand the fee before you can relax for your holiday.

10

Angela

Oct 22, 2024

·

Stayed 3 nights

Great hotel, room was nice, clean, staff is super friendly, the restaurant is good and the area is just perfect to walk around.

6

Conor

Feb 27, 2024

·

Stayed 1 night

I have stayed here before and have had a wonderful experience each and everytime however the is particular stay the bathroom did not appear to have been thoroughly cleaned (hair *not mine* on the walls / soap dish / shower floor was dirty) and then upon checkout the gentleman on front desk was not welcoming and seemed bothered by my checkout.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with good city views, and many guests find them comfortable. Some report thin walls or elevator noise, mixed bed/pillow comfort, occasional low water pressure, and a few Wi-Fi limitations.

Related guest reviews

6

Eugenia

Oct 28, 2025

·

Stayed 3 nights

Very uncomfortable beds and pillows. Wanted to checkout early and transfer to a different hotel but wasn’t allowed to I woke up with a migraine every morning due to the horrible lumpy pillows. By the way you have to pay for wi-fi

6

Anita

Jul 31, 2025

·

Stayed 1 night

Nice bright room . However the water pressure in the shower was terrible. Very big hotel

6

Fern

Jul 9, 2025

·

Stayed 3 nights

The beds were horrible. We requested an accessible room because we have knee issues and the bed was so low to the floor that it made getting up from the bed extremely difficult. Also the mattresses were very poor qualify with no support.

10

Judy

Jul 6, 2025

·

Stayed 1 night

We had the best view of the fireworks display on St. Charles River. Our room was excellent!

10

Adrian

Jul 4, 2025

·

Stayed 3 nights

Loved the Boston Marriott Copley. Great location, very modern and clean. Had a great stay

2

Nicole

Feb 26, 2025

·

Stayed 1 night

Our room was next to or adjacent to the elevators. It was extremely load every time they went up and down. We did not get any sleep. terrible.

8

Ellen

Oct 6, 2024

·

Stayed 3 nights

Everything was great, location, shopping, staff. The only thing I didn’t enjoy was the water pressure and the mattress was worn to a point of sinking in

10

Karen

Sep 17, 2024

·

Stayed 2 nights

It was a great room with a great view! Beautifully town with a lot of activity within walking distance. I would stay here again.

8

Jessica

Sep 8, 2024

·

Stayed 2 nights

The walls are very thin. You could hear what was happening in the next rooms quite a bit. Rooms were updated and very clean. Staff was nice and enjoyable. Great location and beautiful views.

4

May

Apr 27, 2024

·

Stayed 2 nights

The hotel room was nice and clean. Surprise this hotel had such bad WiFi service and only 1 device can log onto it. I paid extra for a king size bed and got a queen instead. Not a big deal. What was annoying was the fact that security was banging on my door at 9am on a Sat morning asking to change the lock. We were literally checking out at 12pm. They couldn’t wait to fix? Had to do it at 9am on a Saturday morning? The receptions as well as the keycard said there’s a $25/day resort fee that can be apply to yardhouse restaurant or room service. Received my bill and it was not the case. Talk about switch and bait to generate more customers for yard house!

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Service

Service is frequently praised as friendly and helpful. Some guests experienced rude or understaffed front desk interactions, valet/billing issues, or rigid policies with third-party bookings.

Related guest reviews

10

janet

Nov 1, 2025

·

Stayed 1 night

everything was as expected. I did appreciate, however, the recognition as a loyalty member and the welcome gift. The team at the front desk was particularly nice.

2

Carrie

Sep 2, 2025

·

Stayed 2 nights

They charged valet parking for 2 nights even though I only had it valeted for one night. They checked us in after 4pm though we arrived at 2:30 and they were supposed to expedite our room.

8

Renee

Aug 9, 2025

·

Stayed 2 nights

The room was comfortable, clean, and modern. The hotel was in a great location and we were able to walk everywhere or take the T. The only downside to the Marriot was the front desk staff. The women that checked us in was very rude and seemed annoyed to be doing her job.

4

Setsu

Jul 1, 2025

·

Stayed 2 nights

Room was fine. Bed was very comfortable but front staff were very rude. The porter was not helpful. We had multiple suitcases and bags. Asked for a help. A porter came with no cart or anything to carry our stuff. My daughter wound up carrying the heavy duffel because he wasn’t able to handle. Too expensive to get that kind of service.

10

Daniel

May 11, 2025

·

Stayed 1 night

The team here is always so welcoming and kind. They are engaging and supportive of making sure you are having a wonderful stay with them. Should out to the front desk team for supporting me. The lady who checked me in was efficient and made sure I was happy with my accommodations, while her peer was not afraid to get into conversation with me and make sure I had everything I needed for a great stay and a fun night out to celebrate my friend.

2

Business

Apr 21, 2025

·

Stayed 4 nights

Had to leave one day earlier DO TO MEDICAL REASONS and no options were given. The attendant was extremely rude and without consideration since I HAD USED HOTELS.COM FOR BOOKING. THE EXTRA DAY WAS KEPT CHRGED.

8

Nicole

Oct 15, 2024

·

Stayed 2 nights

This is a beautiful hotel in a great location. The restaurant was great as was room service. However the service at the concierge and front desk was substandard and resulted in some frustration and wasted time during my stay. We checked in at 9:30 on a weeknight. Nevertheless there was a 20 minute wait for check in due to the front desk being understaffed. Then, one of the keys didn’t work. I had to go back down and wait another 15-20 minutes to get the key fixed and then… it still didn’t work! Later, I had to ask the concierge a couple of questions and in each case they did not have a helpful answer.

4

Mark

Oct 6, 2024

·

Stayed 1 night

Valet parker was rude. Told me he had no space even though I had a reservation. Told me to find public parking. I did and had to carry my luggage back to the hotel. The Destination fee is offensive. I paid $400 a night. Front desk was stoic, not helpful.

2

dr charles

Aug 13, 2024

·

Stayed 3 nights

Location was excellent and we loved the property. However we paid expedia in full prior to our trip. I had also paid for valet parking. When I checked in I was was told that it was full and I'd have to park elsewhere. I was asked for a credit card for incidentals and I complied. The parking turned out okay because the valet told me that a spot had indeed been reserved for me. When I checked my credit card I found that I had been charged again for the stay. I went to the front desk and confirmed that I had been charged twice, however because the accounting office was closed for the weekend, nothing could be done until Monday. On Monday I was charged for the incidentals but it's Tuesday and I still haven't been credited with the overcharge.

4

Samuel

Jul 19, 2024

·

Stayed 1 night

I had booked 3 rooms to celebrate my fiancé's birthday with friends. I had stayed here before for a conference and love the location, there is a ton to do nearby. I was extremely disappointed in the communication between Expedia and the hotel. I paid for the 3 rooms thru Expedia but the hotel charged my friends (only 1 of the rooms) when they arrived stating it wasn't paid for, despite their names being in the system tied to the room. Figuring it'd be resolved easily at a later time without interrupting our plans, the hotel was paid for by them at check-in. The process of correcting the misunderstanding was more painful than it needed to be and the hotel staff treated my friends as if they were running a scam despite being presented the e-mail receipts from Expedia. After a few weeks of discussion, my friends were able to be compensated but the hotel was adamant about only providing hotel credit rather than reimbursement for weeks. I had helped my friends thru the discussions to get reimbursed and would have recommended reporting the hotel charge as fraudulent in hindsight.

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AI-generated summary based on recent guest reviews

Location

Consistently praised Back Bay location that is walkable to shopping, restaurants, Fenway, and public transit. Enclosed connections to nearby malls add convenience in bad weather.

Related guest reviews

10

elliott

Oct 24, 2025

·

Stayed 1 night

Great staff, convenient location

10

Katherine

Oct 19, 2025

·

Stayed 2 nights

Perfect location. We walked to Fenway as well as the North End.

10

Gregory

Aug 14, 2025

·

Stayed 2 nights

Very convenient place to stay,shop,and eat. Easy walk to Fenway and to the common.

10

Parag

Aug 10, 2025

·

Stayed 5 nights

This is a great location because it's connected to so many different shopping and dining options. It also feels extremely safe because they provide plenty of security in and around the dining areas and entryways.

10

Neb

Jul 2, 2025

·

Stayed 2 nights

Great hotel with everything you need in the center of Boston

10

Mei

Jun 29, 2025

·

Stayed 1 night

Great location, access to restaurants and shops, while walkable to many other locations

10

Janet

Jun 9, 2025

·

Stayed 5 nights

Marriott was within walking distance to the green line and orange line. Would highly recommend this hotel.

10

Stephanie

Sep 19, 2024

·

Stayed 5 nights

Great location in central area of Boston. Close to great shopping and dining. Felt very safe in the area. Very walkable to key locations such as Prudential building and even Fenway!

10

David

Jun 24, 2024

·

Stayed 1 night

Excellent location Fast check in Attached to mall Walking distance to restaurants Well maintained property

8

Michael

May 25, 2024

·

Stayed 3 nights

the location can’t be beat. it’s walkable to everything.

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AI-generated summary based on recent guest reviews

Dining

Yard House and Starbucks on site are convenient; many note good breakfasts and reliable food, with room service fulfilled by the restaurant. A few found the sports-bar vibe noisy, quality inconsistent, or disliked extra delivery fees/packaging.

Related guest reviews

10

Barbara

Aug 17, 2025

·

Stayed 1 night

Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great. It took us a while to figure out elevators, but once we did we appreciated how efficient the system was.

10

Leslie

Jun 5, 2025

·

Stayed 5 nights

Very central to all of our Boston day trips and activities! Breakfast buffet at yard house was a favorite and reasonably priced!

10

Nicole

May 21, 2025

·

Stayed 3 nights

Great overall experience! Loved the room service.

8

John

May 20, 2025

·

Stayed 2 nights

Julia at the front desk was a wonderful person to start our interaction at the hotel with! Miguel was a great concierge as well. Overall our stay was wonderful with the exception of the lack of valet parking for the weekend. Our group had 3 rooms booked and by the time we had arrived to check in there wasn’t one valet spot for our group. The location is perfect and the Yardhouse restaurant and Starbucks being right there was definitely perfect for our group. Definitely would stay again.

10

Tania

Mar 17, 2025

·

Stayed 2 nights

In room dining surprisingly affordable. Also no tip but a $7 Del fee. Better than door dash lol. Convenient spot.

6

Gayla

Oct 16, 2024

·

Stayed 4 nights

Security in the elevator is non-existent. No hotel key is necessary to use the elevator. Only restaurant is a very noisy sports bars with many tvs. Room service food is more expensive than the same food in the restaurant AND it carries an undisclosed $7 fee. No robes, no slippers, no chocolates on the pillows. Two cookies and a package of nuts as a welcome for four nights? Duh. The beds are comfortable, the people very nice! The location was convenient. Will we stay here again? No way. Much too expensive for what we got.

6

Sophia

Sep 4, 2024

·

Stayed 5 nights

The staff were very friendly and helpful and the rooms were clean and comfortable. There’s quite a wait for the lifts during busy times. The location is great but the subsidised Yardhouse restaurant food is disgusting, although the staff are friendly. We tried it twice thinking perhaps we were just unlucky the first time but I’d anything it was worse. What a shame.

10

carl

Aug 25, 2024

·

Stayed 4 nights

Check in was a breeze, easy to access rooms and facilities. We loved the yard house restaurant for great meals and drinks. This location is perfect to access Boston either by foot or by T

10

Stephanie

Aug 12, 2024

·

Stayed 5 nights

Enjoyed our 5 night stay at this hotel. Very clean, excellent location for walking to lots of tourist attractions and shopping. Front desk staff were very friendly and helpful. The in-hotel restaurant, Yard House, was very good, both in terms of service and food. Would definitely stay here again!

8

Christy

Apr 25, 2024

·

Stayed 3 nights

This is a fine property but they don’t have in-room dining and you order from a restaurant on the property. This is fine and the food was fine (we only had breakfast in the room) but they send it up in such wasteful packaging. Everything comes in plastic containers and bags and it’s just so so wasteful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $480	2 $1,097	3 $530	4 $532	5 $843	6 $1,095	7 $369
8 $344	9 $438	10 $433	11 $348	12 $358	13 $358	14 $420
15 $418	16 $920	17 $1,040	18 $1,841	19 $311	20 $314	21 $314
22 $192	23 $190	24 $191	25 $197	26 $197	27 $219	28 $223
29 $240	30 $398

Boston Marriott Copley Place

Prices for Boston Marriott Copley Place

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Suite, 1 Bedroom

Room, 1 King Bed, Corner

Executive Suite, 1 King Bed with Sofa Bed

Club Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, River View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, River View

Room, 1 King Bed, River View

Family Suite, 1 Bedroom

Room, 2 Queen Beds, River View (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Club Room, 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

Guest reviews of Boston Marriott Copley Place

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Boston Marriott Copley Place

Considering this hotel for your Boston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $491	26 $1,079	27 $1,458	28 $578	29 $429	30 $293	31 $294