Name: Boston Marriott Long Wharf
Address: 296 State Street, Waterfront, Boston, Massachusetts, United States of America, Boston, Suffolk County, US
Price range: $355–$2,290 per night
Rating: 8.75

What guests think

Boston Marriott Long Wharf puts travellers on the harbor next to the Aquarium, ferries, and Quincy Market, with easy access to the T and tours, consistently praised for its walkable, central location and generally friendly, helpful staff.

Rooms are often comfortable with harbor or city views, though some guests note small bathrooms, dated touches, noise in certain areas, and occasional maintenance problems. Facilities include a well-liked gym and an indoor pool popular with families, yet the pool is small and can be crowded or closed at times; on-site dining and room service range from excellent to just okay. Expect higher costs, including a daily destination fee, paid Wi‑Fi for some plans, and pricey valet parking. Best for travelers who prioritize location and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is well regarded, and the indoor pool is popular with families but small, can be crowded, and has occasional closures or temperature issues; an on-site cafe/restaurant is available. Valet parking is offered but considered expensive.

Related guest reviews

10

Melissa

Dec 9, 2024

·

Stayed 1 night

Walking distance to so many fun spots, very clean, the pool was cute great views … Starbucks on site!! Valet parking only but cheaper garbage one block away … my only negative was the restaurant within the hotel was meh

8

Jill

Dec 16, 2024

·

Stayed 2 nights

Lovely accommodations. Clean and comfortable. Plenty of hot water. Bathroom was small in room 220. Gym was clean and well stocked with machines and free weights. Pool was busy with loud kids. Appetizers in the pretty restaurant were 7 out of 10

10

Lisa

Apr 27, 2025

·

Stayed 3 nights

Enjoyed our stay! Would return, but feel we should have a partial discount for the pool being closed two nights.

2

xinwei

Mar 17, 2025

·

Stayed 1 night

Valet parking $70 a day. Most expensive valet parking I had ever had.

10

Patricia

Jul 2, 2025

·

Stayed 2 nights

Fantastic location, great staff, incredible breakfast There is a Starbucks in lower lobby as well. The place is super clean, beds are comfortable & we enjoyed the sun deck, our grandkids loved the pool!

10

Walter

Apr 21, 2024

·

Stayed 1 night

Great location and veiws of the harbor. Pool is small but the kids enjoyed it.

4

Andy

Aug 26, 2025

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Stayed 1 night

The pool was very dirty, the water was so cloudy you could not see the bottom of the pool. There was a green ring around the pool walls.

2

Brian

Apr 15, 2025

·

Stayed 1 night

The staff knew the pool was not available, they did not update online bookings. When asked about they said the info can't be posted immediately. They informed us at check in regarding the pool and said it would be available at 6am, we checked at 7 still not ready. When you have small children looking forward to the pool it's sad, they offered another hotels pool but it's to much to travel with the little ones

8

Stacy

Jul 12, 2024

·

Stayed 1 night

Great location for a tourist. Loved the gym and pool and outside area. However, the parking fee of $70 is very expensive, especially considering how much we paid for the room for one night stay, more than $500, and that is without breakfast. Also, the room oddly did not have a sitting chair in it. The side table was present, but the place for the chair was empty. In addition, I used the APP to be notified when my room was ready, but it did not work. I was already in the room when I was notified that I can check in now.

4

Sean

Apr 8, 2025

·

Stayed 1 night

The heated pool was not heated

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas very clean, with some describing them as spotless. However, several reviews report housekeeping lapses or maintenance grime (e.g., debris, hair, stained items), indicating inconsistency.

Related guest reviews

10

Taylor

Mar 21, 2024

·

Stayed 1 night

The property is close to all north end amenities and rooms were very clean Easy valet and check in Overall a very nice stay

10

Michael

Sep 26, 2025

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Stayed 1 night

Very large, comfortable, and clean room. The staff are very helpful and courteous. Excellent location

6

Kara

Jul 22, 2025

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Stayed 1 night

We checked into our room only to find the bathroom in a filthy manner. Hair and foot prints all over. Very gross. They did move us to another room, which was in better condition. Area is great. Close to North End and Quincy Market.

10

Megan

Apr 28, 2025

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Stayed 1 night

Probably the cleanest, most comfortable hotel I’ve stayed in. The location is perfect and the staff was so friendly and helpful.

10

Lori

Nov 14, 2025

·

Stayed 2 nights

The room was spotless

4

Julie

Dec 12, 2023

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Stayed 1 night

The hotel seemed nice, and staff friendly. But got a room with dirty glasses, countertops not cleaned, bathtub had hair in it, wasn’t washed. Not happy. The only thing that seemed cleaned was the bed and sheets (yes I did check). After a long travel day, getting to the hotel late, I crashed and slept and left in the morning. Honestly for the money and brand, I would have expected more. Never staying at this hotel. I normally love Marriott hotels, but this was sub-par.

10

Anne

Apr 7, 2023

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Stayed 1 night

Extremely clean!

10

Mitchell

Aug 27, 2025

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Stayed 3 nights

This is our second annual trip to this hotel, and once again what an outstanding stay! The staff are all professional, courteous, and friendly. The location of the hotel is outstanding as well! Walking distance to the north end, to Faneuil Hall, to the aquarium, and to the touring attractions. The amenities the hotel offers are outstanding as well, from the restaurant, to the pool to the cleanliness of the rooms. Everything was outstanding, and we will definitely continue this tradition and go back there again! Thank you!

6

Mathew

Mar 9, 2024

·

Stayed 2 nights

Feels like the cleaning service of the hotel isn’t that great. The first room we got there was something that was brown smeared on the light switch, and looked like tooth paste on the shower glass and the mirror still. Overall the hotel room was okay but at the price point there are newer and nice hotels you can stay at. Not a lot around the hotels if you’re looking for a quiet place then it might work better for you. That being said it might be busier in the summer.

4

Sonja

Nov 9, 2025

·

Stayed 2 nights

Room was never properly cleaned upon arrival or during stay. Found pins and nail clippings in the carpet.

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Rooms

Rooms are generally comfortable with pleasant harbor or city views, but feedback varies on size and layout, with several noting small bathrooms and dated elements. Some report noise in certain areas, obstructed views, or maintenance issues, and Wi‑Fi may require a fee.

Related guest reviews

8

Kate

Oct 5, 2024

·

Stayed 2 nights

Small bathroom, could have been larger

4

Emily

Jan 22, 2025

·

Stayed 1 night

For the price I expected a lot more. The rooms are sooo small, the pool is so small…looks a lot bigger in their pictures, no hot tub, I wasn’t that impressed for the price, not worth it in my opinion

4

Gail

Jul 29, 2024

·

Stayed 3 nights

For half the cost, this hotel would have been fine. The location was excellent. The premium we paid for a harbor view was ridiculous--we were on the second floor with a half-view of the harbor blocked by another building and a half-view of the local park. The beds were lumpy, the toilet wobbled, and the tiny bathroom had only a tub-shower combo. We splurged thinking the views and location would be worth the extra cost, but we got at best a 3-star hotel in all respects other than location.

8

Wayne

Aug 1, 2023

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Stayed 4 nights

Room was a little dated. Great location.

6

Jim

Aug 5, 2025

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Stayed 5 nights

Great location. Unfortunately, the AC was not working well. We called engineering a few times during our stay, and they could not cool the room.

6

Nabomita

Nov 6, 2024

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Stayed 4 nights

The location cannot be beat! This property is walking distance to restaurants, shops, water cruise, aquarium. For location alone, I’d stay here again. But the property is outdated. The rooms looked very dated. Several outlets did not work (including the one where the coffee machine, fridge, and front lights were). Carpet looked old. Mattress was stained. To be spending so much money at a Marriott property and not have updated amenities was disappointing.

10

Joseph

May 5, 2024

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Stayed 1 night

My only disappointment was that our view from our window was obstructed by scaffolding.

10

Khristi

Oct 12, 2024

·

Stayed 1 night

Beautiful room and the view was to die for. Located close to ferrying and trolly lines

10

Jose

May 25, 2025

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Stayed 2 nights

This hotel is excellent and centrally located to all attractions in Boston. The rooms are great and spacious. Hotel staff are very cordial and professional.

8

Sarah

Apr 20, 2023

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Stayed 4 nights

The location can’t be beat. We loved our view of the park and the harbor. Staff is friendly. Three observations: 1) very noisy because the door faces the open center so the noise from lobby three floors down was clear as day. 2) the bathroom sliding doors did not close affording little privacy 3) the “free” Wi-Fi is unsecured and unreliable, forcing one to pay $16/day for wifi for ONE device. We chose to use our data and skipped the wifi all together. Certainly a strange thing in today’s world, especially for the cost of staying of here. But the room was comfortable and clean, and being so close to everything made up for these little inconveniences.

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Service

Service is frequently praised as friendly, professional, and accommodating, including helpful front desk and concierge. Still, multiple guests cite poor communication, billing or fee confusion, rude or slow interactions, and check‑in delays.

Related guest reviews

10

Troy

Nov 12, 2023

·

Stayed 1 night

We always stay here when we come into Boston for events. Service with a boston smile! The valet makes me feel like a special guest with his boston ease and friendly manner!

10

vanessa

Oct 26, 2025

·

Stayed 5 nights

Best location near the harbor which is close to the subway, Quincy Market, good restaurants, ferry sytem and Aquarium. This Marriott is in a safe area where jogging and walking is comfortable. The rooms are quiet and clean. The staff is extremely helpful. No major complaints but the pricing is steep and the resort fee is inconvenient. I would definitely recommend this hotel to anyone who doesn't mind the price. Loved our stay and would like to return to this hotel in the future.

6

Joshua

Aug 12, 2025

·

Stayed 3 nights

My trip started off with my room not being ready when promised. Apparently they give preference to some guests to stay until check-in time. Paying 700 a night, one would figure the would insure what was promised would be delivered. In fact, it wasn’t ready for 30 minutes after that and we were forced to miss our dinner as we were not up to dress code. They said they would take money off the daily rate and they didn’t. They also charge you a destination fee and tell you they will credit 25 a day if room service or the restaurant is used, they didn’t apply it. They are very sketchy with charges and billing. Given how much I paid and we missed plans due to their inability to deliver what was paid for and promised, as well as not receiving the promised discounts, I would advise potential guests to go elsewhere. You don’t get these issues at four seasons

4

Armelle

Jul 17, 2023

·

Stayed 1 night

I arrived at 4:15 for a 5pm wedding. my room wasn't ready because elite marriott members get a late checkout. So I was given a temporary room to get ready for the wedding. When I checked back at the front desk for a key to my room after the wedding ceremony I was told the temporary room was my permanent room which didn't have enough beds for my husband and kids. I insisted. they then said I could have my regular room but it wasn't yet ready. So I came back again later and they gave me a key to my new room. When I walked to my room they had moved our luggage (good) but there was a bag of linens and another bag of trash in the hallway outside of my room. When I checked out the next day the trash and linens were still there. I let Marriott know this was unacceptable for a $540 room before taxes. I did hear back from someone who said they were sorry and would try to do better next time. Honestly they should have given me a certificate for a free night at the hotel. It was not a good experience, though a great location.

10

Anne-Marie

Jul 17, 2024

·

Stayed 1 night

My co-workers and I had an amazing stay! We were in Boston for work and could not have asked for a better experience. The valet gentleman and hotel staff were so friendly and helpful. Our suite was beautiful, equipped with everything we needed and plenty of space for three people. Room service breakfast was delicious. There is so much to do in the area including a quick walk to the North End! Big thank you to Coleen Winfrey for arranging our early check-in. She truly went above and beyond. I highly recommend Boston Marriott Long Wharf!

8

Annie

Nov 19, 2024

·

Stayed 3 nights

Staff was off the charts awesome in accommodating our needs. Only 2 things that were not so good. I ordered a cookie plate for the room which was supposed to include 1 white & 1 chocolate milk. We received 2 white milks which tasted like curdled cheese. 2nd issue was that we did not want to be disturbed. The cleaning lady was outside of our room making a ton of noise. Made it difficult for us to truly relax.

4

Kelly

Jul 27, 2023

·

Stayed 1 night

This hotel is in a good location- right near Quincy Market, but also very crowded with tourists. When we visited, the bathroom door in our room was broken, the hot water went out and we were unable to shower during our one night stay, there was no shower gel in the room (containers were empty) and the refrigerator was broken so our food went bad. We told the staff about this multiple times and none of them seemed to care. The service of the desk staff was impersonal and flippant. I would not recommend this hotel.

10

Kate

Dec 17, 2024

·

Stayed 3 nights

The woman who checked us in was amazing. We felt welcomed from the get go, and she was also very helpful with things to see and do around the city. She was incredibly friendly without being too much and knowledgeable when we needed tips or help with our Bonvoy account.

10

Greg

Oct 11, 2025

·

Stayed 5 nights

Hotels location was amazing! Concierge was very helpful and gave us many tips for things to do around Boston.

4

Robert

Mar 28, 2025

·

Stayed 2 nights

So my family and I were excited to visit the city and stay at this particular Marriott since it was located right in downtown near exhibits. We decided to spend extra and get an executive suite which seemed great. Fast forward to our arrival and we’re told the only suite that was left was a “handicapped” suite and that was our only choice. Absolutely ridiculous. Staff was extremely unapologetic basically giving the impression, “you don’t like it, you can leave……” This suite was not inexpensive. You might think, “is there a big difference between this and a regular suite?” Trust me, there is. Imagine bringing your beautiful dress and tuxedo for a great time on the town and there’s not one place in the entire suite to hang your clothes? Everything is set up for a person in a wheelchair. No doors on the shower. A folding bench in the shower. Honestly, it felt more like a hospital room than a luxury suite. When I went down to the check in afterwards to speak with staff or the manager I was met with blank stares and the same attitude as when we checked in. While I had hoped for some consideration in the fact that we had pre-booked this suite weeks earlier I was met with the feeling that it was my fault. We ended up making the most of the time we had, but I would not go back to this particular Marriott given the experience that I had with my family. Certainly not worth the money that we paid.

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Location

Harborfront location steps from the Aquarium, Quincy Market/Faneuil Hall, North End, ferries, and the T makes sightseeing easy and walkable. Many describe the area as convenient and safe.

Related guest reviews

10

Angelo

Aug 5, 2024

·

Stayed 1 night

Professional staff and amazing amenities. Great location to enjoy Boston. Very happy with the stay.

10

Debbie

May 31, 2025

·

Stayed 4 nights

great location

10

Arnold

Mar 27, 2024

·

Stayed 4 nights

Great hotel. Great location on the harbor . Walked to everywhere: Faneuil Hall Marketplace, Boston Common, Ruth’s Chris Steakhouse, Downtown…

10

Shari

Aug 22, 2024

·

Stayed 2 nights

Perfect central safe location for my family’s first trip to Boston. Could walk to the markets, right next door to the carousel and aquarium. All the tours leave from the back side of the hotel right on the wharf. Will absolutely return. Staff incredibly friendly and helpful.

10

Kim S

Jul 28, 2024

·

Stayed 4 nights

Location! Location! Location! You are right in the heart of history and sightseeing, trolley tours, whale watching, the subway, etc. Beautiful hotel and beautiful sunsets! Highly recommend.

10

Joseph

Sep 7, 2024

·

Stayed 2 nights

The location was spectacular.

10

Erik

Jul 6, 2024

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Stayed 3 nights

Great location to explore Boston from. Easy access to the subway, ferry, buses. Quick walk to freedom trail and all of downtown sites.

10

Fiona

Jul 26, 2025

·

Stayed 2 nights

Very convenient for travelling with young kids. Play park, aquarium, Quincy market all within 5 minutes walking distance.

8

David

Apr 26, 2025

·

Stayed 6 nights

The Marriott was in a terrific location. It was easy to walk to many attractions and easy access to the Tlines.

10

Carrie

Aug 11, 2024

·

Stayed 5 nights

Great place and centrally located. Would stay here again.

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Dining

Breakfast and the on‑site restaurant receive praise from many, and a Starbucks/cafe is convenient. Others found room service underwhelming or overpriced and bar/restaurant hours limited, so overall food experiences vary.

Related guest reviews

10

Melissa

Dec 9, 2024

·

Stayed 1 night

Walking distance to so many fun spots, very clean, the pool was cute great views … Starbucks on site!! Valet parking only but cheaper garbage one block away … my only negative was the restaurant within the hotel was meh

8

Elizabeth

Mar 5, 2023

·

Stayed 3 nights

Great location and our room was nice. The front desk folks and doormen were wonderful! The only disappointing thing was the room service- it was expensive and you were really just ordering take out. Our food came in plastic containers rather than on plates and paper cups vs a real mug. The gym facility was outstanding and the pool was also nice. I highly recommend- just don’t order room service.

10

Anne

Jul 29, 2024

·

Stayed 4 nights

Great room and food. The communication from the front desk leaves a lot to be desired. They need to make sure they EXPLAIN the $30/day fee and the "free" $30 you get for each day. It\'s confusing and no one was on the same page. Nice people at the front desk but need to be trained better to know the "rules". Also - most of the staff at the restaurant were pleasant but there was one server who was super rude. She waited on us 3 times and every time she was rude. Never checked back in. The rest of the staff was great at the bar and restaurant. The hotel is within great walking distance to many attractions and is very safe. Tons to do around the hotel as well. Great restaurants in the area too. HIGHLY recommend this hotel for it\'s comfort, room size, cleanliness and the majority of the staff. I will return here.

10

Jennifer

Apr 2, 2025

·

Stayed 1 night

Nice bar! Easy to walk to Quincy Market.

10

Jacqueline

Aug 13, 2025

·

Stayed 2 nights

This was a great location to experience Boston. There are lots of tours that begin and end outside of this hotel. There were so many places to eat nearby. The hotel food was not to shabby either. Except their boston claim chowder was very disappointing. I would definitely stay here again.

10

Anne-Marie

Jul 17, 2024

·

Stayed 1 night

My co-workers and I had an amazing stay! We were in Boston for work and could not have asked for a better experience. The valet gentleman and hotel staff were so friendly and helpful. Our suite was beautiful, equipped with everything we needed and plenty of space for three people. Room service breakfast was delicious. There is so much to do in the area including a quick walk to the North End! Big thank you to Coleen Winfrey for arranging our early check-in. She truly went above and beyond. I highly recommend Boston Marriott Long Wharf!

8

carl

Apr 5, 2024

·

Stayed 2 nights

Some receptionists weren't clear about charges. Room service worker was friendly and accommodating. Service at restaurant was slow. First floor cafe was good and convenient.

6

Heather

Mar 4, 2024

·

Stayed 1 night

Nice location, room service came in a to-go bag which was disappointing. The staff at Starbucks was unpleasant both times we went.

10

Wendy

Jun 1, 2024

·

Stayed 2 nights

Definitely the best hotel we’ve stayed at.. ever. Including the all-inclusive resorts. The service, cleanliness, and convenience were great. Every staff member was incredibly friendly and helpful. The restaurant on site was fantastic. When returning to Boston we will only book here

10

Debra

Aug 27, 2025

·

Stayed 3 nights

Fantastic accomodations. Located centrally to most adventures. Food excellant!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$278
February	$286
March	$404
April	$542
May	$573
June	$707
July	$681
August	$531
September	$629
October	$718
November	$404
December	$336

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $2,290	17 $1,004	18 $540	19 $602
20 $433	21 $809	22 $1,559	23	24 $816	25 $914	26 $1,446
27 $692	28 $813	29 $1,199	30 $883

Su	Mo	Tu	We	Th	Fr	Sa
				1 $652	2 $666	3 $1,601
4 $506	5 $874	6 $1,230	7 $965	8 $639	9 $885	10
11 $663	12 $920	13 $1,134	14 $932	15 $621	16 $775	17 $1,060
18 $487	19 $1,057	20 $966	21 $934	22 $508	23 $603	24 $826
25 $394	26 $590	27 $789	28 $744	29 $792	30 $355	31 $361

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About this property

Location

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