Name: Courtyard Boston Natick
Address: 342 Speen Street, Natick, Massachusetts, United States of America, Natick, Massachusetts, United States of America
Rating: 8.38

What guests think

At Courtyard Boston Natick, travelers frequently praise friendly, accommodating staff and generally quiet, comfortable stays, alongside a convenient location near the Natick Mall and major highways, while recurring gripes include a $10 parking fee and dated room decor.

Many reviews note clean rooms, though several report occasional maintenance or cleanliness issues like musty odors, mold or pests. The on-site bistro/bar with Starbucks is convenient, but breakfast and coffee are not complimentary and service can be limited or closed; there’s a fitness center, no pool or hot tub, and waits for the single elevator occur. Overall, expect a straightforward, business-leaning stay with strong service and location, tempered by fees and aging rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bistro/bar with Starbucks and a fitness center are available, but there is no pool or hot tub. Many guests dislike the $10 parking fee, and some report limited elevator capacity or occasional restaurant closures and understaffing.

Related guest reviews

6

Bradley

Sep 25, 2025

·

Stayed 2 nights

Everything was ok, but charged $10 per night for parking in a suburban environment you wouldn't typically see charges for parking. Also no breakfast included and other options were overpriced

10

franko

Oct 24, 2025

·

Stayed 4 nights

The service in this hotel is outstanding. Great gym, clean - can’t go wrong.

10

Adele

Aug 23, 2025

·

Stayed 1 night

Simple hotel no pool or hot tub.

10

Andrea

Sep 15, 2025

·

Stayed 1 night

Our stay was very goid. Only thing is there is only one main elevator and when jt is busy the wait is so long. But everything else was good.

10

Donald

Dec 4, 2022

·

Stayed 19,324 nights

It was clean and comfortable, but unfortunately the fitness center was busy and there were broken machines, so unable to use it.

8

ROBIN

Sep 29, 2025

·

Stayed 1 night

The hotel charges a $10 parking fee which really is obnoxious. The hotel charges enough and should not be charging this. The room itself is dated. We went to the bar/restaurant and initially no one was there but the woman showed up a few minutes later. The "restaurant" was dark (no lights on) even though there was a family waiting to be served. The woman behind the bar was also the waiter for the "restaurant" (it's hardly a restaurant)..this was a Saturday evening. The hotel was easy access to the highway and mall area (although the mall is crazy busy) which is why we booked this hotel. Updating the property, including the restaurant and bar area and getting rid of the parking fee would make this hotel close to perfect.

10

Ian

Sep 26, 2025

·

Stayed 2 nights

Staff were great. I arrived late. Good room and bed. No ice first floor need to ask barrista for some in lobby. Parking slots really narrow. Other than that perfect thanks Ian

8

Philip

Jun 9, 2025

·

Stayed 1 night

It was truly annoying to be charged $10 for parking in an open lot. That’s a good reason to go elsewhere. Dumb stealth marketing… This charge was announced to us on check-in. Bad tactic. Hidden fees are disgusting.

6

jennifer

Sep 29, 2025

·

Stayed 1 night

It was fine. Unhappy about having to pay to park. Seems ridiculous to me. I travel often and am never charged to park where I'm already paying to stay. No great amenities or breakfast. Next time will stay at one of the other places in the area.

8

Richard

Jun 18, 2025

·

Stayed 2 nights

If you have a box truck or bigger vehicle there’s no parking but everything else was good

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Cleanliness

Many guests report very clean rooms and common areas. However, several reviews cite issues such as odors, grime or mold in bathrooms, and occasional pests or stained linens.

Related guest reviews

10

Davis

Oct 9, 2023

·

Stayed 1 night

I recently stayed at this hotel, and I must say that my experience left much to be desired. While I had hopes for a comfortable and clean room, I encountered several issues that made my stay less than pleasant. Upon entering the room, I noticed a spider web on the wall near the corner. It was quite unsettling to see, and it made me question the overall cleanliness of the room. It was clear that the cleaning standards were not up to par. The next issue I encountered was in the bathroom. The shower head was visibly dirty, with grime and mineral buildup present. It not only looked unappealing but also made me question the hygiene of the bathroom. Taking a shower was not the refreshing experience I had hoped for. Furthermore, the bathtub was in a deplorable state. Mold had taken over the grout lines, creating an unsightly and unsanitary environment. It was impossible to relax and enjoy a bath in such conditions, and I avoided using the tub altogether. To top it all off, the surface of the toilet seat had what appeared to be a burn mark. This not only made it uncomfortable to use but also left me wondering about the overall maintenance and attention to detail in the room. Overall, my stay in this hotel room was disappointing. The lack of cleanliness and maintenance was evident, and it greatly affected my comfort and satisfaction. I would recommend that the hotel management takes immediate action to address these issues to ensure a more pleasant experience for future guests.

4

Elli

Sep 30, 2024

·

Stayed 1 night

The room smelled like armpit and the hallway also smelled

4

Mark

Sep 30, 2023

·

Stayed 6 nights

The bath areas need to be done over. Looks like mold around the tub and shower curtain didn't prevent the water from soaking the follr

2

Karen A

Aug 30, 2025

·

Stayed 5 nights

The hotel was filthy. My daughter and I booked 5 nights and left after the first.

10

MARIA YARELI

Sep 4, 2025

·

Stayed 2 nights

Super clean and friendly staff.

10

Linda

Dec 25, 2025

·

Stayed 1 night

Check in was quick, staff helpful and friendly, room clean and beds cimfortable.

6

Javed

Sep 21, 2023

·

Stayed 2 nights

The bath tub was very dirty and had stains marks on the floor and look very bad . The room had a light oder which was not light . The shower curtain was not in good condition and was dirty. We were never told at check in or during booking that the house keeping is done every other day. We should have been informed so that we can chose the hetel accoringly .

10

Jessica

Oct 21, 2024

·

Stayed 4 nights

Clean and airy room that was made up daily. Super friendly and kind staff and an excellent location for a short driving into Boston city centre.

10

Kara

Nov 1, 2025

·

Stayed 2 nights

Very clean hotel. Great location. In and out for hotel parking lot a little tricky

10

Regi

Jun 10, 2024

·

Stayed 1 night

Service and staff were excellent. Room could have been cleaner, it had an unpleasant odor.

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Rooms

Rooms are generally quiet with comfortable beds, but furnishings and decor feel dated, with some maintenance quirks (A/C controls, poor vanity lighting) and limited in-room amenities like no microwave. Sofabeds can be uncomfortable, and noise from neighbors is sometimes noted.

Related guest reviews

2

Dawn

Nov 2, 2025

·

Stayed 3 nights

Room 334 . I heard ever neighbor laughing, even at 130am. The person up above me dropped everything on the floor,so i heard him band everything. I checked out a day early because i could not sleep peacefully there. And your front desk clerk didn't care.

6

Rushira

Sep 30, 2024

·

Stayed 3 nights

The property was situated near a mall which was vey good. But there was no privacy and rooms were not sound proof. Also we didn't have anyone help us with our luggage

8

ROBIN

Sep 29, 2025

·

Stayed 1 night

The hotel charges a $10 parking fee which really is obnoxious. The hotel charges enough and should not be charging this. The room itself is dated. We went to the bar/restaurant and initially no one was there but the woman showed up a few minutes later. The "restaurant" was dark (no lights on) even though there was a family waiting to be served. The woman behind the bar was also the waiter for the "restaurant" (it's hardly a restaurant)..this was a Saturday evening. The hotel was easy access to the highway and mall area (although the mall is crazy busy) which is why we booked this hotel. Updating the property, including the restaurant and bar area and getting rid of the parking fee would make this hotel close to perfect.

10

Julie

Oct 4, 2025

·

Stayed 1 night

Great staff. Couldn't turn off fan unit in room, but I was comfortable despite this. Overall, the hotel was clean and comfortable. The location is convenient to I-90 as well. The hotel was quiet.

8

Kathryn

Oct 18, 2024

·

Stayed 1 night

Wish there was microwave in room

8

Jonathan

Feb 20, 2023

·

Stayed 1 night

Room was very quiet and clean. All staff was very friendly! Minor issues: Ice machine on the floor we stayed on was broken, and breakfast is not included, but very convenient to the turnpike and ultimate reason/location for our trip to the Boston area.

10

margery

Apr 27, 2024

·

Stayed 1 night

Room is outdated and dark. And small. Bed doesn’t face TV.Wallpaper peeling by ceiling. Dingy

8

Nanine

Mar 1, 2025

·

Stayed 1 night

Standard courtyard. Many of the courtyards are still I great shape but decor is getting a bit outdated. There r no C outlets or pads for charging. But overall a pleasant stay.

6

Jen

Aug 26, 2025

·

Stayed 2 nights

Desk staff was really great! But we arrived late and exhausted, and got up to our room to discover there was no bedding for the sofabed in our room. It took about a half hour for us to get the bedding and get the bed made up. We were tired and really just wanted to collapse, and weren't thrilled to have to do this extra step. Hotel didn't even have a fitted sheet for the sofabed, just flat sheets, and the blanket they gave us honestly felt like a burlap sack. Sofabed itself was not very comfortable, but we expected that. Of all the things to prioritize at a hotel, it seems like bedding would be at the top of the list. Desk staff did their best to help but the hotel literally didn't have appropriate bedding for the bed we had paid for.

10

Debra

Mar 1, 2023

·

Stayed 1 night

I've stayed here several times and I like it because it's quiet and the staff is great. The only complaint I have is in the area of the sink the lighting is terrible. Especially for us women who need to put on makeup and the mirror is so far away it's very difficult to see. Definitely need better lighting and a pull out mirror on the side.

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Service

Staff are widely praised as friendly, helpful, and efficient, with quick check-in and occasional early check-ins. A minority experienced slow or understaffed service, unhelpful interactions, or problems with promised compensation.

Related guest reviews

10

Grace Lucia

Feb 20, 2025

·

Stayed 1 night

Staff is wonderful, kind and friendly people.

2

Gina

Nov 3, 2023

·

Stayed 1 night

Awful check-in with a rude receptionist

2

Ibrahim

Aug 28, 2024

·

Stayed 1 night

I booked my a room with a King bed and a queen sofa bed for my my wife and I and our two teenage sons. I had prepaid for the room and check in online because I new we would be arriving late. When we did arrive our room was not available and we were told that we had a choice to either drive another half an hour to another hotel or take the room they had (only a King with no sofa bed) and they would comp us the room and breakfast. It was late and my wife was ill and hadn't come with us so I decided to take the comp. With some back and forth in the morning I received my breakfast comp but I have yet to be refunded for the room despite repeated attempts to reach out to the hotel. This is such terrible customer service, if you offer to comp a client you need to follow through, otherwise don't just make an empty offer. I find it more insulting to be offered the comp and not receive it than to not be offered the comp at all!

4

Linda

May 21, 2024

·

Stayed 1 night

Waited 15 mins for front desk person to appear. Waited 10 mins for elevator. The room smells like musty shoes. First impressions are not the best.

10

Linda

Dec 25, 2025

·

Stayed 1 night

Check in was quick, staff helpful and friendly, room clean and beds cimfortable.

10

Kristen

Sep 8, 2025

·

Stayed 1 night

Front desk was great

10

Ian

Sep 26, 2025

·

Stayed 2 nights

Staff were great. I arrived late. Good room and bed. No ice first floor need to ask barrista for some in lobby. Parking slots really narrow. Other than that perfect thanks Ian

10

Patricia

Aug 2, 2023

·

Stayed 1 night

Every person we encountered from front desk to those working in the Bistro for breakfast were welcoming and attentive. Highly recommend!

10

Thomas

Jul 23, 2025

·

Stayed 2 nights

Great property, friendly and helpful staff, daily housekeeping, easy parking lot, good location near highways and shopping centers. I noted when booking that I’d be coming in early from a redeye so would appreciate early checkin—they were able to check me in upon my arrival at 6am. Will stay again.

8

KATHLEEN

Oct 23, 2023

·

Stayed 2 nights

The worker, singular, what friendly, but I feel the hotel was not adequately staffed. Front desk was also working the bar??? Your entire model is service

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Location

Convenient suburban base near the Natick Mall, Logan Express, and major highways, making Boston accessible. Many mention it’s quiet and practical for shopping and dining nearby.

Related guest reviews

10

Robin

Oct 3, 2025

·

Stayed 1 night

Very close to the mall for dining and shopping offers. Easy in and out and close to the mass pike.

10

Annemarie

Mar 16, 2025

·

Stayed 1 night

Great location, a lot of shopping and restaurants nearby. Situated near Logan express parking lot F. It’s very quiet as far as street noise ( 5th floor - back side ) I would stay here again for sure.

10

Laura

Jun 28, 2025

·

Stayed 1 night

Good location

10

Morlyn

Sep 15, 2025

·

Stayed 2 nights

I thoroughly enjoyed this stay. My only feedback would be to clarify information about free breakfast. When I booked I was told that breakfast was free and then when I asked about it during the stay we were told that we had to pay at the bar. It is a factor that influenced my decision to stay with you. So, that may be something you should consider in the future.

10

Sara

Jun 20, 2025

·

Stayed 3 nights

It was extremely convenient for getting into and out of Boston, bith by driving and using the Riverside T station. Coffee in the morning was excellent! Beds were comfortable and the room was clean. More outlets for charging would be nice because I was traveling with two teenagers. And it was a little bit tricky to keep the room at a cool temperature. I'm not sure if the a/c was working properly? Overall a great location for visiting Boston!

10

Juan Guillermo Harders

Apr 22, 2025

·

Stayed 4 nights

Great location

10

Deepthi

Jul 15, 2025

·

Stayed 1 night

Great location

10

Shaheen

Aug 29, 2025

·

Stayed 3 nights

Close to Framingham Logan stop and to Wellesley.

10

Kara

Nov 1, 2025

·

Stayed 2 nights

Very clean hotel. Great location. In and out for hotel parking lot a little tricky

10

Annemarie

Mar 24, 2023

·

Stayed 1 night

Extremely quiet room on 3rd floor back side amazing no highway noise . It is conveniently next to Logan express and the any type of shop for a great shopping experience.

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Dining

There’s an on-site bistro/bar and Starbucks; some guests enjoyed the food and drinks. Multiple reviews note that breakfast and coffee are not complimentary and can be pricey, with occasional evening closures or limited service.

Related guest reviews

8

Jonathan

Oct 15, 2024

·

Stayed 2 nights

Very nice location close to so many food and shopping areas. Bar & bistro open at night, and breakfast available but not free. Staff was friendly and helpful.

10

Morlyn

Sep 15, 2025

·

Stayed 2 nights

I thoroughly enjoyed this stay. My only feedback would be to clarify information about free breakfast. When I booked I was told that breakfast was free and then when I asked about it during the stay we were told that we had to pay at the bar. It is a factor that influenced my decision to stay with you. So, that may be something you should consider in the future.

6

Bradley

Sep 25, 2025

·

Stayed 2 nights

Everything was ok, but charged $10 per night for parking in a suburban environment you wouldn't typically see charges for parking. Also no breakfast included and other options were overpriced

8

Pauline

Jan 24, 2025

·

Stayed 1 night

The facility is older but maintained. The staff was very welcoming and helpful. The location is a bit difficult as the road itself is not clearly marked. Unfortunately, there didn’t seem to be any convenient spot for breakfast. There are some options in the lobby but you must pay extra.

8

John

Jul 20, 2025

·

Stayed 1 night

Felt buckle and dined. $6 for water, added $10 for parking in their lot. Breakfast bar overpriced

8

ROBIN

Sep 29, 2025

·

Stayed 1 night

The hotel charges a $10 parking fee which really is obnoxious. The hotel charges enough and should not be charging this. The room itself is dated. We went to the bar/restaurant and initially no one was there but the woman showed up a few minutes later. The "restaurant" was dark (no lights on) even though there was a family waiting to be served. The woman behind the bar was also the waiter for the "restaurant" (it's hardly a restaurant)..this was a Saturday evening. The hotel was easy access to the highway and mall area (although the mall is crazy busy) which is why we booked this hotel. Updating the property, including the restaurant and bar area and getting rid of the parking fee would make this hotel close to perfect.

2

Aster

Jan 12, 2025

·

Stayed 1 night

The chef "bartender" was out. So there was no dinner at 6 or 7 pm. It is disappointing that the hotel does not have a back up cook.

10

Donna

Jun 16, 2024

·

Stayed 1 night

There really wasn't anything unique about the hotel Much like other Marrott hotels. They didn't offer a free breakfast which I usually take advantage of even if just for the coffee.

10

Maritza

Aug 23, 2024

·

Stayed 2 nights

We needed a pet-friendly place for a couple of days. Nice place, clean. Extremely nice staff. The Bistro had good food and Cory at the bar was friendly and fun.

10

Meghann

Jun 19, 2025

·

Stayed 1 night

Great bar and restaurant. Clean rooms. So great!

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AI-generated summary based on recent guest reviews

Courtyard Boston Natick

Amenities

Property description

Amenities

Dining

Rooms

Location

Guest reviews

Very good

Who stays here?

What guests think

What guests think

Facilities

Related guest reviews

Cleanliness

Related guest reviews

Rooms

Related guest reviews

Service

Related guest reviews

Location

Related guest reviews

Dining

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Location

Property Policies

Check-in instructions

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FAQs about Courtyard Boston Natick

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Courtyard Boston Natick.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Boston Natick

Have a question?

Courtyard Boston Natick