Name: The Plaza Hotel & Suites Winona
Address: 1025 Highway 61 E, Winona, Minnesota, United States of America, Winona, Minnesota, US
Price range: $183–$217 per night
Rating: 9.3

What guests think

The Plaza Hotel & Suites Winona draws families with its kid-friendly pool area and convenient attached restaurant, while many guests appreciate clean, spacious, generally quiet rooms in a location close to dining, shopping, and main roads.

Continental breakfast is frequently described as limited or microwave-based, with fewer hot options than expected. Room comfort varies, with several reports of firm mattresses, musty or humid rooms, and aging fixtures. Service experiences range from accommodating and responsive to inattentive or brusque, with occasional key card and housekeeping sign-up frustrations. Expect a convenient, family-oriented stay with some tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool, hot tub and sauna are highlights for families, and the attached restaurant and bar is convenient. Some maintenance issues recur (ice machines, gym equipment, hot tub jets), with occasional cold pool water and minor lighting or sauna concerns.

Related guest reviews

8

Virginia

Jul 1, 2025

·

Stayed 1 night

Staff were attentive and responsive. Little things: treadmill not working, only some jets in hot tub working, bathroom magnifying mirror off-kilter, not impressed with pre-packaged breakfast.

10

Connie

Sep 21, 2025

·

Stayed 1 night

Lovely room and pretty good free breakfast. Excellent pool area, sauna, whirlpool and delightful kids pool along with a regular pool.

10

Linda

Oct 24, 2024

·

Stayed 1 night

Great pool area. Convenient attached restaurant.

8

Todd

Jul 26, 2025

·

Stayed 1 night

Very nice pool area to hang out in. Would be nice if you could eat dinner while the kids swim.

10

Rodger

Aug 11, 2025

·

Stayed 2 nights

Rooms clean and good size. Pool area very nice with kiddie pool and hot tub. Breakfast is minimal with microwave egg McMuffin type sandwiches, cereal, yogurt and juice.

8

Dawn

Jan 6, 2025

·

Stayed 1 night

I thought that the property was clean, and pretty well maintained. I don't typically write anything as excellent because then it would have to be perfect, so giving four stars is very good in my opinion. I appreciated the many towels and places to sit in the pool area, but I was not fond of always having to find a front desk person to come and turn the lights on every time we went into the pool area. Plus, the sauna switch made a weird noise when we turned it on so we turned it back off and didn't use the sauna. The room was nice but I did not feel it was worth the amount we paid for it. It was a standard two-bed room.

8

David

Oct 26, 2025

·

Stayed 2 nights

Overall stay went well. Restaurant service once again very slow at the Grille. Even family said you were right - it’s slow like you predicted. 4th floor ice machine broken. Room was very nice and service to grant our upgrade to a family suite for more room for kiddos was well received and accommodated. Good and responsive service. When visiting family in Winona - you are the go to place. Thanks.

10

Deborah

Aug 24, 2025

·

Stayed 1 night

Lovely hotel. It’s really nice. The pool area is not run of the mill. It has a huge hot tub, lots of natural light and a delightful pool for small children. There is nice seating everywhere in many unexpected places. It is so comfortable here.

6

David

Dec 7, 2025

·

Stayed 2 nights

Staff was fine and nice. Bathroom not cleaned to expectations. Hair on the floor. 2 of 4 ice machines broken.

6

Mary

Jun 26, 2024

·

Stayed 1 night

Elevator not working. Fixed as we were leaving. Bedding needs replacing. Nice bar and restaurant with good food.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but recurring reports mention missed details (dust, hair, crumbs), seasonal bugs, and occasional lapses like rooms not serviced without opting in.

Related guest reviews

8

Aeron

Jul 28, 2025

·

Stayed 2 nights

The hotel was quiet, which is always a huge plus! The furniture was dated and cleanliness left quite a bit to be desired.

4

Jamie

May 14, 2025

·

Stayed 1 night

Dirty dirty dirty. Old flosser for teeth on floor, dusty, toilet was cracked inside and it was either mold or black stains.

10

Lorraine

Oct 12, 2025

·

Stayed 2 nights

Very clean room

2

Andrea

Feb 2, 2024

·

Stayed 1 night

The hot tub, bath tub/bathroom were ALL filthy. The water in the pool was TOO cold. Oh, there was a bug crawling in the hot tub. When I went to turn on the floor lamp there were tortilla chip crumbs and other crumbs behind the lounge chair in the corner. I have more complaints but I'll stop at this. All I know is that I will NEVER stay there again when I come in town to visit family. And you guys advertise that you're sooo clean, NOT....

8

Julie

Oct 5, 2025

·

Stayed 2 nights

Very nice hotel and bar/restaurant. Staff was pleasant. We weren’t aware that our room wouldn’t be cleaned after first day unless we asked, so it never got freshened up/ clean towels. Apparently if you stay more than one day you have to sign up for cleaning, but we weren’t aware. No one explained this to us and no notes in room. I understand wanting to preserve on towel washing, but it is nice to come back to a clean room; especially bathroom. It was otherwise a nice stay, quiet, and offered lots of amenities. Would definitely come again.

10

Leeann

Sep 29, 2025

·

Stayed 1 night

Great place to stay nice sheets,nice fluffy towels. Had a double queen room it was nice and big Lots of times feel i have to wear shoes or flip flops in motel rooms,this place felt extra clean. Stayed on the 1st floor so we had a patio door to walk directly to our vehicle. That was nice.

4

Sharon

Oct 5, 2025

·

Stayed 2 nights

Our room was dusty and needed to be vacuumed. The bed was not comfortable. The continental breakfast was the worst we have ever had at a hotel. Would never recommend to anyone. We will never go back.

6

Russell

Sep 29, 2024

·

Stayed 1 night

Felt that the room was not as clean as it could have been, there was dog hair/fur on the carpet, and the mirrors were pretty dirty with a noticeable haze and wipe marks. Perhaps a different glass cleaner could be used.

4

Audrey

Oct 22, 2023

·

Stayed 1 night

Box elder bugs everywhere. We killed at least 8 in our room before sleeping & then found even more in the morning. The staff member working the continental breakfast was incredibly rude for no reason. I had seen her keys and a card on the counter and had announced that someone had forgotten their keys (thinking it was a mom) and she responded "they're mine, not yours" and I was just amazed... It was so unnecessary, since I only mentioned it because there were so many people down there. She continued to throw herself around without excusing herself and just be rude to other people looking navigate this tiny room with no space to really prepare food. Staff like that need to quit or work in a different area. It was just over the top and not needed that early in the day. Overall it was fine, the room was clean other than the bugs. You'll have that this time of year though. Staff needs to either have a coffee break or take a deep breath before dealing with customers. Yikes.

6

Tamarra

Aug 11, 2024

·

Stayed 1 night

Overall enjoyed ourselves, except found two bugs as we were packing up to check out! Room could use a deep cleaning!

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Rooms

Rooms and suites are generally large and quiet, but decor shows age and mattress comfort is mixed, with several noting very firm beds. Some report musty or humid rooms and AC or drain issues, plus occasional highway noise.

Related guest reviews

6

Mary

Sep 22, 2024

·

Stayed 1 night

Room felt damp and musty

10

Michael

Apr 17, 2024

·

Stayed 1 night

Lovely room, lots of space, and quiet. Couldn’t hear any neighbors.

10

Michael

Oct 12, 2025

·

Stayed 1 night

Convenient, large room and king bed. Seemed quiet in our hall. Bar and restaurant was nice to have as an option if you didn’t feel like driving elsewhere. I’d stay again if I needed a place.

8

jessica

Sep 22, 2025

·

Stayed 2 nights

Hotel was nice and clean. Not sure if the a/c was working properly in our room. We couldn’t have the fan on constant with the air conditioning. The breakfast was ok.

10

Karne

Oct 4, 2025

·

Stayed 1 night

Ample space in room for our family of four. Good breakfast option. Very clean. Comfortable beds.

6

Jody

Jan 27, 2025

·

Stayed 1 night

Could cool the room.

8

Heather

Oct 4, 2025

·

Stayed 2 nights

The beds were not very comfortable

8

Sharon

Sep 21, 2024

·

Stayed 1 night

This is a high end property, but as with any older facility, some things can do with an update. Our spacious, king suite could use a new couch, and the bathroom needs a new toilet and some attention to remove darkened caulk. Bed is excellent, and the 3 rooms (bedroom, livingroom with fireplace, bathroom) were clean. With the bedroom the farthest from the door and actually having glass doors, if you want to close them, we could not hear any sounds from the hallway- always a plus!

6

Elizabeth

Jul 6, 2024

·

Stayed 1 night

Decent room but needs a reno or glow up.

8

Katherine

May 6, 2024

·

Stayed 2 nights

room is a bit noisy, lots of outside/highway noise, ask for a room in the back, that might help

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AI-generated summary based on recent guest reviews

Service

Service ranges widely: numerous mentions of friendly, helpful staff and quick responses, including upgrades. Several guests, however, experienced rude or inattentive front-desk interactions, unclear housekeeping sign-up policies, key-card problems, and occasional billing or age-policy frustrations.

Related guest reviews

8

Susan

Jun 27, 2025

·

Stayed 1 night

The location of the hotel with the connected restaurant and bar which were very good, is the highlight of the hotel. The room I was given, at 3pm in the afternoon, was never cleaned. I went down to the desk and was given another room which was fine. It was considered an upgrade, but really not needed. The desk person never said sorry for the bother, just punched up the new room. There are not many hotels in the area, but I would probably go with the Holiday Inn next time.

10

Mary A

Jun 30, 2025

·

Stayed 3 nights

Friendly, approachable staff

10

Garima

Jul 5, 2025

·

Stayed 1 night

Great property with good amenities and very nice and friendly staff

4

Owen

Jul 16, 2023

·

Stayed 2 nights

I had 2 nights over the weekend reserved and prepaid online a month prior come to date we check in and they refuse my stay because I’m 20 not 21 but there website said nothing about that and had already charged my card so we had to have a associate drive down and put there name down and still they charge me so my money was green enough for the stay but not to book a room they also have you put your age down when booking a room online so they saw I was under 21 and still let me reserve a room and changed my card. They weren’t helpful or understanding of my frustration when the issue came to light also they didn’t give us room service after I had called the desk and asked a clerk

10

bryan

Jul 20, 2025

·

Stayed 2 nights

Nice folks at the desk

6

Katarina

Jun 10, 2024

·

Stayed 2 nights

The room itself was fine - a good size, quiet, and seemed fairly clean except for a little spot in the corner of the bathroom floor (there was a little bit of some type of red substance there). Breakfast was good and pool area was decent. The biggest issue that my family and I had was with customer service. When checking in, we tried to ask about what fun things there were to do in town. The first person checking us in literally said “Well, there is really nothing to do here in Winona”. She then called over a colleague to see if she had any ideas, and this second employee told us (with a rather crabby tone) to just look at a pamphlet at the edge of the counter and that she couldn’t help more because she said she was busy doing her HAIR! I have a sister who is going into the hospitality industry who was laughing about the fact this is exactly what NOT to do when you are supposed to be working the front desk. It just did not set a very good tone for the stay. We had a few other interactions like this with the second employee over the entirety of our stay, which was very off-putting.

4

Tamara

Aug 13, 2025

·

Stayed 2 nights

The lady at the front desk during our stay was not very friendly. When I asked for a total of my stay she couldn't do the math to give it to me and was snotty in her response when I politely asked her for it. I would not stay at the location again because of her snotty attitude.

8

David

Oct 26, 2025

·

Stayed 2 nights

Overall stay went well. Restaurant service once again very slow at the Grille. Even family said you were right - it’s slow like you predicted. 4th floor ice machine broken. Room was very nice and service to grant our upgrade to a family suite for more room for kiddos was well received and accommodated. Good and responsive service. When visiting family in Winona - you are the go to place. Thanks.

8

David

Sep 16, 2025

·

Stayed 1 night

Older woman at front desk didn't even acknowledge me when I checked in so a younger gal very nice helped me out. The older one ignored me and just kept speaking with the younger employee so the younger employee stepped in to check me in. She was lovely. The older employee seemed like a manager possibly should at least when she is at the front of the desk when you walk in at least greet you if in fact she is not going to assist in your check in.

6

Jinna

May 3, 2024

·

Stayed 1 night

The woman that checked us in was very rushed, and I’m not sure why. There wasn’t anyone else looking to check-in when we were there. She then said, “are you here for the graduation?” I said, “no,” and she said, “well I have to put something down. Why are you here?” So weird. She didn’t say anything to us about breakfast or WiFi just “checkout is at 11.” I’ve stayed here before, so I know the drill, but this left a sour taste in my mouth. Around 1am, I noticed a dripping sound coming from outside of my window, and it was a constant drip for hours. Talk about a terrible night sleep!! Lastly, I was charged a different amount than what I was quoted, so now I’ll have to deal with that this morning. Not a good stay.

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AI-generated summary based on recent guest reviews

Location

Convenient for dining, gas, shopping, and the college, with easy access to main roads. A few front-facing rooms pick up road noise.

Related guest reviews

10

Dennis

Jul 6, 2024

·

Stayed 1 night

Easy to find and convenient to shopping and restaurants.

10

Robert

Aug 10, 2025

·

Stayed 2 nights

It was a great weekend getaway. Proximity to food,gas,shopping, accessible roads to the concert in Arcadia Wisconsin. Room was perfect

10

Melanie

May 20, 2025

·

Stayed 2 nights

Close to the college, dining and shopping. Lots to do and see in Winona!

10

steven

Aug 28, 2023

·

Stayed 2 nights

Beautiful hotel in the perfect location, close to everything

10

Bob

Apr 1, 2024

·

Stayed 1 night

This property is good and located well. It’s nice to also have good restaurant on site

10

Anthony

Aug 11, 2025

·

Stayed 2 nights

Great clean place. Close to restaurants, gas & stores. Great price too. Would stay again.

10

Paul

Aug 9, 2025

·

Stayed 1 night

Easy access to city

10

Jill

Oct 1, 2023

·

Stayed 2 nights

Great location

8

Katherine

May 6, 2024

·

Stayed 2 nights

room is a bit noisy, lots of outside/highway noise, ask for a room in the back, that might help

8

David

May 28, 2025

·

Stayed 1 night

Great, convenient place to stay in Winona.

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Dining

Continental breakfast is often limited and microwave-based, though some guests found it adequate. The attached River City Grill is a plus with generally good food, but service can be slow at times.

Related guest reviews

10

Jack

Sep 20, 2024

·

Stayed 1 night

We really enjoyed staying here. It's a beautiful hotel. The staff was very helpful and pleasant. It's clean and quiet with a great pool area. The attached restaurant, River City Grill, has great pizza. The only drawback would be that the continental breakfast was not that great but I had my left over pizza and I was fine :)

8

Susan

Jun 27, 2025

·

Stayed 1 night

The location of the hotel with the connected restaurant and bar which were very good, is the highlight of the hotel. The room I was given, at 3pm in the afternoon, was never cleaned. I went down to the desk and was given another room which was fine. It was considered an upgrade, but really not needed. The desk person never said sorry for the bother, just punched up the new room. There are not many hotels in the area, but I would probably go with the Holiday Inn next time.

6

Linda

Aug 22, 2025

·

Stayed 1 night

Mattress was horrible. Very old and flat. Breakfast could be better. No hot food.

8

Cindy

Nov 15, 2023

·

Stayed 1 night

Very nice hotel. Had restaurant attached that was good food and drink. The bed was a little hard for my comfort and you had to do the twist to get to the toilet paper. The hotel was very clean. Breakfast could of been better. Jimmy Dean sandwiches you heated up yourself.

8

Phil

Jul 12, 2025

·

Stayed 1 night

Remote control for TV did not work. Took two trips to the front desk to address the issue. I would suggest having staff bring the new remote or fresh batteries to the room. There were two people at the front desk that were not busy at all. Most places I stay at would have delivered to my room.

8

Timothy

Sep 22, 2025

·

Stayed 2 nights

Mediocre breakfast detracted from an otherwise good experience.

10

Linda

Oct 24, 2024

·

Stayed 1 night

Great pool area. Convenient attached restaurant.

8

Chris

Aug 11, 2025

·

Stayed 2 nights

Hotel isn't bad, just slightly dated. Beds are rock hard. Breakfast was rather sad, microwavable sandwiches and other cold breakfast items. We went to Kwik Trip across the street to better satisfy us for our breakfast needs. Shower was great. We would stay again if we're in the area.

10

Rodger

Aug 11, 2025

·

Stayed 2 nights

Rooms clean and good size. Pool area very nice with kiddie pool and hot tub. Breakfast is minimal with microwave egg McMuffin type sandwiches, cereal, yogurt and juice.

8

David

Oct 26, 2025

·

Stayed 2 nights

Overall stay went well. Restaurant service once again very slow at the Grille. Even family said you were right - it’s slow like you predicted. 4th floor ice machine broken. Room was very nice and service to grant our upgrade to a family suite for more room for kiddos was well received and accommodated. Good and responsive service. When visiting family in Winona - you are the go to place. Thanks.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$135
March	$137
April	$151
May	$153
June	$150
July	$156
August	$172
September	$167
October	$168
November	$146
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $184	17 $184	18 $206	19 $206
20 $184	21 $184	22 $184	23 $184	24 $184	25 $206	26 $206
27 $183	28 $184	29 $184	30 $195

Su	Mo	Tu	We	Th	Fr	Sa
				1 $184	2 $206	3 $217
4 $184	5 $184	6 $184	7 $184	8 $184	9 $206	10
11 $184	12 $184	13 $184	14 $184	15 $184	16 $206	17 $206
18 $184	19 $184	20 $184	21 $184	22 $184	23 $206	24 $206
25 $184	26 $184	27 $184	28 $184	29 $184	30 $206	31 $206

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Jetted Tub (Not Pet Friendly)

Suite, 1 Bedroom, Fireplace (Not Pet Friendly)

Family Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed, Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Room, 1 King Bed with Sofa Bed

Deluxe Suite, 1 Bedroom, Jetted Tub (Not Pet Friendly)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Plaza Hotel & Suites Winona

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Prices for upcoming dates