Urban Lounge Sleepery Dorm

We had a good one night stay as a family of two adults and two children (10 and 12). The room was a good size for us and we had everything that we needed.

Our room was dirty snd because there wasn’t proper ventilation everything was wet.

Room well appointed and beds comfy. Room has thermal heater which heats the room so well and quickly. Balcony a bonus. Mess room had all you'd need. Kids loved pool. Need a hook on bathroom door for toilet bags as bench space is limited. No kitchen cloth or face cloths either. Central location can get very noisy. Walls & glazing are very thin - you can hear everything from outside, neighbours and those above. It seems some people live there: activity from top floor was constant at night until 1 or 2am. Not great for young children. A large, loose panel under the sink in the bathroom looked like a hazard for young children too. Digital check in and digital room key are awesome. When we checked in (early) we were offered to reserve parking for $10 - we booked it. On arrival, there were no carparks available. The property says "1st in 1st served". I took this to mean if you book and are charged for a carpark, you will have a carpark. Noting this isn't the case! I notified this through check in feedback to the property manager but wasn't offered a refund. The photos for this property show adults relaxing in a circular pool that appears to be a spa. This is misleading since there's a sign (not pictured) that says this is a children's pool and it's mildly heated but not warmer than the pool. Our room listing had both "outdoor pool" and "private pool" listed - no private pool. Also no minibar as listed. For the price point, it's ok. But advertising could be more accurate

Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth

What a cute place to stay. The staff were great and even offered us a floor level room, which is great because they don't have an elevator. The room was smaller but came with a kitchen. The area is a little scary at night. Also if you hear a loud noise and the room shakes a little it's the helicopter going to the hospital across the street. Enjoyed our stay.