Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served on weekdays from 5:30 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown Billings, just steps from The Pub Station and Toucan Gallery. It is 0.3 mi from Skypoint and Western Heritage Center, and approximately 2.5 mi from Billings Logan International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per night. Guests may need to request this in advance, as availability is not guaranteed.

Best Western Plus Clocktower Inn in Billings

Average nightly price at Best Western Plus Clocktower Inn by month, last 12 months (USD)
Month	Average price
January	$124
February	$137
March	$141
April	$143
May	$151
June	$146
July	$148
August	$215
September	$151
October	$142
November	$127
December	$114

What guests think

Best Western Plus Clocktower Inn draws praise for friendly staff, clean, updated rooms, and a highly regarded complimentary breakfast at Stella's, while its walkable downtown location offers easy access to restaurants and venues but comes with noise and parking challenges.

Guests also appreciate the outdoor pool and useful touches like heated bathroom floors, with many rooms feeling modern and comfortable. Some note a rough-feeling surrounding area and the exterior-corridor layout, and a few experienced air-conditioning or maintenance hiccups in certain rooms. Breakfast at Stella's draws consistent praise, though waits and slow service can happen during peak times. Expect a clean, well-run base that trades urban bustle for convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool is well liked, and some guests mention secure on-site parking and occasional shuttle service. Parking is often tight with height limits and can be challenging for larger vehicles, and the pet area is minimal.

Related guest reviews

8

James Frederick

Sep 9, 2023

·

Stayed 1 night

Beautiful oversized tub with rain shower head overhead. Nice pool area with lots of flowers and seating. Secure parking.

10

Kathleen

Jul 28, 2025

·

Stayed 1 night

We enjoyed our stay. The outdoor pool was great. The room was a nice size with a comfortable bed and good shower. Breakfast was fantastic! They give you a voucher to the breakfast restaurant next door. We would stay here again.

8

Scott

Aug 6, 2025

·

Stayed 1 night

Everything was great but the parking. We were informed by email the night before we showed up that they could only accommodate 6’5” tall vehicles for their parking garage. With our roof rack on our truck, we were at about 6’7”. They said call so they could arrange parking. We did, but no one would pick up. We showed up at around 5 pm, and without knowing if we would be able to stay there. We were informed by staff that they had no option for us aside from finding a place of metered parking on the street. We asked if the vehicle would be safe or if the area experienced much crime. We were told that it was not their problem. We had little choice at the time aside from walking away from our prepaid room, so we parked and went inside. On our way in, I measured to the ceiling of the parking structure and found many available spaces were well above 6’7” tall, and even some spaces uncovered. Why couldn’t the staff at least have tried to find us a space on the property? They could have told us that we could at least look. We ended up staying on the street since we were already parked and paid the meter. Just a little help from the staff would have solved everything but they seemed like they didn’t care.

8

Joann

Aug 3, 2025

·

Stayed 3 nights

Close to restaurants, breweries, bars. They provided airport transportation.

6

Angela

May 2, 2024

·

Stayed 1 night

The parking is horrible for SUVs. My room shook everytime someone walked by or on the stairs. Not twhat i expectrd from the pictures

6

Stacy

Jun 13, 2023

·

Stayed 1 night

We stayed one night and I booked here for the airport shuttle. When we checked in they said no shuttle because the driver wasn’t available. We booked a Uber. Got to the room it was clean. The bed was lumpy. You could hear kids screaming from the pool. In the morning they said we could get a shuttle because the driver showed up. We canceled our Uber went down to catch the shuttle and the driver left to get doughnuts and forgot his radio. We had to request another Uber when the driver suddenly showed up. Our continental breakfast was granola bars because their breakfast place wasn’t serving yet. Another reason I booked was so we could get a meal before we traveled. For the money we spent it wasn’t worth the price. At least it was clean.

10

Bobbie

Sep 4, 2024

·

Stayed 4 nights

The Clocktower is clean and conveniently located downtown. What keeps us coming back is that you get a free breakfast from Stella’s with your stay. Stella’s was my favorite breakfast spot when I was local. There’s plenty of parking and the pool is maintained well.

10

Kellie

Jul 22, 2025

·

Stayed 2 nights

Loved the outdoor pool area! Staff was very friendly and helpful

10

PAMELA

Aug 13, 2024

·

Stayed 1 night

Parking is extremely narrow. The blinds let in to much light. Light from porch lights come through the blinds, lighting up entire room. Gives the appearance of daylight all night. Other than that, pleased with the room. This is my second stay. Room is large and clean. No trouble with noise

10

Amber

Jul 13, 2025

·

Stayed 1 night

Honestly, this was one of the nicer best westerns I’ve ever stayed in the rooms were renovated and modern and newer, very clean. I liked the little area for the dogs that extra niceness for the dogs with a dog tree and dog bowl was very nice. I will say it’s not super bigger truck friendly but they were as accommodating as possible. We did have a parking spot but I would call ahead to make sure there is parking. Otherwise you’ll probably have to park on the street or somewhere else.

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Cleanliness

Rooms and bathrooms are frequently described as very clean, with housekeeping praised. A few isolated issues were noted, but overall standards are high.

Related guest reviews

10

Kathleen

Jul 28, 2025

·

Stayed 1 night

We enjoyed our stay. The outdoor pool was great. The room was a nice size with a comfortable bed and good shower. Breakfast was fantastic! They give you a voucher to the breakfast restaurant next door. We would stay here again.

10

Sandra

Dec 17, 2025

·

Stayed 1 night

Staff was very friendly and room was very clean ! I’d stay there again and recommend this Inn to my family and friends!

10

scott

Jun 6, 2023

·

Stayed 5 nights

So clean!

10

Carla

Nov 20, 2023

·

Stayed 1 night

Bathroom floor is heated. Very clean room. Excellent staff, very friendly. Great breakfast choices. Tv remote didn’t work, but that’s ok. I’m sure they would have remedied it immediately if I wanted them too. Price is right also.

10

william

Sep 1, 2025

·

Stayed 1 night

Always a great stay while in Billings. Most friendly and accommodating staff and clean rooms! You won’t be disappointed.

10

REBBECCA

Mar 28, 2024

·

Stayed 1 night

The lady at the front desk was very kind. Excellent customer service. The room was super clean and the bed was exceptionally comfortable. The room was quiet.

10

AnnDee

Jul 25, 2025

·

Stayed 1 night

I’m all about cleanliness and this place was amazing! Also— the shower and the pressure was spectacular!!

10

Catherine

Jul 17, 2024

·

Stayed 1 night

Good location,clean, helpful front desk staff

10

Ryan

May 18, 2025

·

Stayed 1 night

Very clean hotel. Everyone was friendly. We brought our dogs and they even got treats.

10

Andrew

Nov 16, 2023

·

Stayed 1 night

Nice property located downtown. Friendly staff and very clean. Great linens and bed. Stay here every time we are in Billings.

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Rooms

Many rooms feel renovated, comfortable, and sometimes spacious, with features like heated bathroom floors. However, guests often report noise from neighbors or outside, and some mention small bathrooms or air-conditioning issues.

Related guest reviews

10

Emmett

Aug 27, 2025

·

Stayed 1 night

Staff was amazing. Room was spacious room had everything to make our stay comfortable.

8

Brian

Sep 26, 2024

·

Stayed 1 night

Quite and excellent location, but a little noisy in that we could hear the people above us. They weren’t being loud, but the ceiling/floor was a bit squeaky.

4

Deanna

Jun 24, 2024

·

Stayed 1 night

Property was clean but very inconvenient to get to room…had to drag suitcases up to second floor. No elevator on that side of hotel. Noisy traffic

6

Nancy

Jul 6, 2024

·

Stayed 1 night

Very noisy. Air conditioner unit not working properly…continuous fan function not working, so I was awakened every time the AC cycled on and off.

6

Matthew

Sep 9, 2025

·

Stayed 2 nights

The beds were comfy but the bathroom was so small I could barely handle my business. Also, the AC did not work. We had to leave the room door open all night to cool the room off enough to sleep. Still not cool enough.

10

Kerri

Sep 12, 2023

·

Stayed 1 night

Loved heated bathroom floors. Comfortable beds. Clean rooms

10

Timothy

Sep 5, 2024

·

Stayed 1 night

This is an unusual property tucked into the corner of an urban block in downtown Billings. It is laid out in a traditional motel fashion, with room doors opening directly to the outside, which I don't care for. The room was tiny, but very clean and well-appointed, and since I was staying alone, it was big enough for me. Breakfast was served through a voucher to a restaurant which is located next to the hotel. This was excellent. In addition, there are many bars and restaurants within a block or two of the hotel. Also, we were attending a concert at a venue right across the street last night, so the hotel was super convenient for us.

4

Tosha

Dec 11, 2024

·

Stayed 2 nights

No insulation in the walls. Could clearly hear my next door neighbors as well as the person on the floor above. Made it very hard to sleep.

8

Rani

Mar 18, 2023

·

Stayed 3 nights

Very nice rooms and loved the heated floor in the bathroom. Didn’t realize that it would be noisy at night with people walking outside.

8

Angela

Jun 20, 2024

·

Stayed 1 night

Good breakfast Large room parking lot traffic and truck noise we had first floor room and could hear all movements from room above so not great nights sleep

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating, with smooth check-in and security presence. A few guests reported poor service or billing/assistance issues.

Related guest reviews

10

Emmett

Aug 27, 2025

·

Stayed 1 night

Staff was amazing. Room was spacious room had everything to make our stay comfortable.

6

Diana

Jun 2, 2023

·

Stayed 1 night

They tried to charge me for the room twice. Once when I checked in after already paying on Expedia and then again when we checked out. Thankfully none of the extra charges went through. Make sure you pay attention when you book this hotel. The staff was friendly and hotel overall was outdated , but clean.

8

Scott

Aug 6, 2025

·

Stayed 1 night

Everything was great but the parking. We were informed by email the night before we showed up that they could only accommodate 6’5” tall vehicles for their parking garage. With our roof rack on our truck, we were at about 6’7”. They said call so they could arrange parking. We did, but no one would pick up. We showed up at around 5 pm, and without knowing if we would be able to stay there. We were informed by staff that they had no option for us aside from finding a place of metered parking on the street. We asked if the vehicle would be safe or if the area experienced much crime. We were told that it was not their problem. We had little choice at the time aside from walking away from our prepaid room, so we parked and went inside. On our way in, I measured to the ceiling of the parking structure and found many available spaces were well above 6’7” tall, and even some spaces uncovered. Why couldn’t the staff at least have tried to find us a space on the property? They could have told us that we could at least look. We ended up staying on the street since we were already parked and paid the meter. Just a little help from the staff would have solved everything but they seemed like they didn’t care.

10

Michael

Sep 3, 2024

·

Stayed 1 night

Excellent staff, clean and on site security.

10

william

Sep 1, 2025

·

Stayed 1 night

Always a great stay while in Billings. Most friendly and accommodating staff and clean rooms! You won’t be disappointed.

10

Dana

Jun 13, 2024

·

Stayed 1 night

I was in a really tough situation of my Vrbo not working out. I had my daughter and a friend so we needed a place to stay. I spoke with one of the employees at BW and she was the absolute best. She was able to get us in a room for the weekend. So very helpful!!!

10

Russell

Sep 2, 2025

·

Stayed 1 night

They allowed us to checkbin early to prepare for a wedding we were attending

10

Jillian

Aug 17, 2025

·

Stayed 1 night

Clean, good location, friendly staff

6

Jerilyn

Mar 12, 2024

·

Stayed 1 night

Stay was fine. What isn’t fine is they apparently couldn’t get their card reader to work when I was there (in January) so they just now charged my credit card for it but didn’t have the respect enough to call me and tell me OR the friend I was with (who had the same exact thing happen). They weren’t overly polite about it, no apologies whatsoever.

10

Lane

Feb 16, 2025

·

Stayed 3 nights

The staff at the front desk were friendly and helpful - they made the check-in process easy and fun! The included breakfast was amazing and the location of the hotel was perfect for us!

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Location

Downtown location is walkable to restaurants, bars, and venues, making it convenient for events and dining. Several note the surrounding area can feel sketchy or rough, and urban noise is common.

Related guest reviews

10

Andi

Sep 14, 2025

·

Stayed 1 night

Great downtown location with a fabulous breakfast.

8

Robert

May 14, 2025

·

Stayed 1 night

We were a little concerned when we first entered the property. Area my be safe but there were homeless.

8

Shannon

Feb 24, 2025

·

Stayed 1 night

I had to wait 25 minutes to check in while the only person at the front desk talked to a cop about a person she reported as stealing from the hotel store. The area is sketchy but the room was surprisingly nice. The hotel has an interesting floor plan - not exceptionally convenient when walking at night or for parking. However, the breakfast at Stella’s was wonderful. The coupon for that breakfast made the high room price easier to swallow.

10

Jeffrey

Sep 9, 2024

·

Stayed 1 night

Great location, clean room.

10

Kevin

Oct 3, 2025

·

Stayed 1 night

Perfect walkable location for multiple restaurants, better than expected facilities.....and the breakfast!!. Stella's delivered with a great complimentary breakfast (Had to buy fresh baked goods on the way out)

10

Sophie

Aug 27, 2025

·

Stayed 1 night

Close to restaurants and bars.

10

Kevin

Sep 20, 2025

·

Stayed 1 night

Friendly, helpful staff and a nice location with easy access to dining, shopping and entertainment. On-site parking is also a plus.

10

Timothy

Sep 5, 2024

·

Stayed 1 night

This is an unusual property tucked into the corner of an urban block in downtown Billings. It is laid out in a traditional motel fashion, with room doors opening directly to the outside, which I don't care for. The room was tiny, but very clean and well-appointed, and since I was staying alone, it was big enough for me. Breakfast was served through a voucher to a restaurant which is located next to the hotel. This was excellent. In addition, there are many bars and restaurants within a block or two of the hotel. Also, we were attending a concert at a venue right across the street last night, so the hotel was super convenient for us.

8

Ruth Wheaton

Aug 4, 2025

·

Stayed 1 night

Nice place. A bit dated. Sketchy neighborhood. People doing drugs in the open down the block.

10

Elizabeth

Oct 9, 2025

·

Stayed 2 nights

Great hotel. Breakfast at Stella’s was wonderful and convenient. Everything is in walking distance downtown; wonderful restaurants and breweries.

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Dining

Complimentary breakfast at Stella's is frequently praised for quality and value. Some guests experienced long waits or slow service during busy periods, and a few found certain items average.

Related guest reviews

10

Kathleen

Jul 28, 2025

·

Stayed 1 night

We enjoyed our stay. The outdoor pool was great. The room was a nice size with a comfortable bed and good shower. Breakfast was fantastic! They give you a voucher to the breakfast restaurant next door. We would stay here again.

10

Andi

Sep 14, 2025

·

Stayed 1 night

Great downtown location with a fabulous breakfast.

8

Mervin

Oct 4, 2025

·

Stayed 1 night

Air conditioner was very noisy. Heard voices and thumps from adjacent rooms late into the night. Downtown property was tight with limited parking. Staff was friendly. Breakfast at Stella’s Kitchen & Bakery was very good.

8

Shannon

Feb 24, 2025

·

Stayed 1 night

I had to wait 25 minutes to check in while the only person at the front desk talked to a cop about a person she reported as stealing from the hotel store. The area is sketchy but the room was surprisingly nice. The hotel has an interesting floor plan - not exceptionally convenient when walking at night or for parking. However, the breakfast at Stella’s was wonderful. The coupon for that breakfast made the high room price easier to swallow.

6

Jill

Oct 7, 2025

·

Stayed 1 night

Staff were very friendly and the breakfast next door was excellent.

10

Kevin

Oct 3, 2025

·

Stayed 1 night

Perfect walkable location for multiple restaurants, better than expected facilities.....and the breakfast!!. Stella's delivered with a great complimentary breakfast (Had to buy fresh baked goods on the way out)

8

marie

Jul 24, 2025

·

Stayed 1 night

Outside of hotel and neighborhood was okay. However the room was very clean and updated. Breakfast was offered at a bakery on the property. Hotel guests were given a list of options for free or we could pay for other food items. We chose ham and cheese omelet and biscuts and gravy. The omlet was very good and gravy for the biscuts and gravy was mediocre. We'd stay here again.

8

Deanie

Sep 14, 2025

·

Stayed 3 nights

Very comfortable. Loved the free breakfast next door.

2

Denis

Aug 2, 2025

·

Stayed 1 night

The staff was utmost unfriendly and not helpful at all. Our group (5 rooms) and one had a truck and small utility trainer and the checking person assigned a space to park the truck & tailer. After an hour we were told we can't park there for the night even that it was approved/assigned before. One party of ours the room lock did not work - the door would not open ... so they assigned another substandard room (no fridge no microwave). Thirdly breakfast is terrible unless you have 2 hours to spare - the breakfast place is understTaffed - had to wait for 25 min before we even could get a table and then service was very slow!! We have stayed in many other places before but this was by far one of the worst ones - book something else!!

10

Elizabeth

Oct 9, 2025

·

Stayed 2 nights

Great hotel. Breakfast at Stella’s was wonderful and convenient. Everything is in walking distance downtown; wonderful restaurants and breweries.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $119	3 $121	4 $125	5 $120	6 $127	7 $127
8 $120	9 $125	10 $120	11 $120	12 $125	13 $128	14 $128
15 $119	16 $115	17 $115	18 $115	19 $115	20 $120	21 $120
22 $115	23 $115	24 $115	25 $115	26 $123	27 $123	28 $128
29 $115	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $116	2 $124	3 $128	4 $128	5 $138
6 $117	7 $116	8 $131	9 $116	10 $116	11 $122	12 $122
13 $116	14 $116	15 $116	16 $125	17 $124	18 $122	19 $123
20 $116	21 $116	22 $116	23 $116	24 $124	25 $123	26 $122
27 $128	28 $116	29 $116	30 $120	31 $124

Best Western Plus Clocktower Inn

Prices for Best Western Plus Clocktower Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator, Courtyard View

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds, Refrigerator

Standard Room, 1 King Bed, Refrigerator, Courtyard View (With Sofabed)

Standard Room, 1 Queen Bed, Refrigerator (Pet Friendly)

Standard Room, 1 Queen Bed, Refrigerator

Suite, 1 King Bed, Kitchenette

Standard Room, 1 Queen Bed, Accessible

Suite, Multiple Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

Guest reviews of Best Western Plus Clocktower Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Clocktower Inn

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