Name: DoubleTree by Hilton Billings
Address: 27 N. 27th Street, North Park, Billings, Montana, United States of America, Billings, Yellowstone County, US
Price range: $142–$414 per night
Rating: 7.67

What guests think

Reviews of DoubleTree by Hilton Hotel Billings describe a centrally located stay with friendly staff, a convenient airport shuttle, and on-site dining, alongside recurring concerns about limited or paid parking and inconsistent cleanliness.

Many guests praise the downtown setting for easy walking to bars, restaurants, and entertainment. Service is often welcoming and efficient, though a few report slow responses or administrative mishaps. Rooms range from spacious and comfortable with views to dated or noisy, and HVAC can be loud or hard to regulate. Expect a convenient downtown base with strong service and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and a top-floor restaurant with city views are available, and the airport shuttle is convenient. Parking is a recurring pain point: limited on-site spaces, reliance on a connected garage, and added fees or validation.

Related guest reviews

10

Robert

May 25, 2024

·

Stayed 3 nights

Airport shuttle was excellent

8

Steven J

May 20, 2025

·

Stayed 1 night

A four star hotel. Clean, good staff, decent sized room. Bathroom was a bit dated, but clean. Not enough parking on site, but the city garage was close by and the hotel validated my receipt. It was a good place to stay, all things considered.

10

Michelle

Apr 2, 2023

·

Stayed 2 nights

Great staff, wonderful restaurant on site. Only thing I didn’t like was having to pay for parking off site. Easy to get to the parking garage as it was connected to the hotel but didn’t like the added expense.

8

Brenda

Dec 7, 2024

·

Stayed 1 night

Nice stay but the outside parking lot was blocked off for a large group. Very hard finding somewhere to park to check in. Went shopping and when we returned it was very hard finding somewhere to park in the parking garage. Very frustrating.

10

Martin

Jul 24, 2025

·

Stayed 1 night

Everyone on the property has been extremely nice and helpful. The room was has plenty of space. The only thing is that on-site parking is limited with an $8 nightly fee, but a parking garage is available across the street.

10

Mark

Oct 4, 2025

·

Stayed 1 night

Top notch hotel in all regards. Airport shuttle is very convenient. Two big thumbs up.

10

Floyd

Jun 2, 2024

·

Stayed 1 night

The lounge and restaurant are nice perks. Close to many walkable dining options. Beds we’re comfortable.

8

Thomas

Sep 21, 2023

·

Stayed 1 night

Very nice hotel in downtown Billings. Conveniently located near downtown entertainment areas, and they comp your parking in the city garage that you can access by elevated walkway. Breakfast was very good at their restaurant, which also offers a beautiful view ofthe fail yards znd refinery, as well as the Rims. Marked down on cleanliness because the doors and hallway walls have scuff marks from being hit by luggage and carts. Also, our shower drainwas partially clogged and the plumbing fixtures were loose. Overall, i would definitely stay there again, it'd just be bettet if they took care of those details that are the difference between good and great.

10

Pamela

Apr 30, 2023

·

Stayed 1 night

Nice hotel parking is a bit troublesome!

10

David

Jul 31, 2025

·

Stayed 1 night

Consistently pleasant stay and staff. Bar and restaurant looked amazing but we decided upon the Billings walking brewery tour.

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Cleanliness

Many guests find rooms and common areas clean, but there are recurring reports of dirty or clogged tubs, mildew, hair in bathrooms, dusty vents, and lingering smoke odors, with a few serious lapses.

Related guest reviews

8

Ashley

Jul 29, 2025

·

Stayed 3 nights

First off, staff was very friendly and helpful. The lobby was clean and always had ice water (and citrus water) available. We stayed on the 6th floor in a room with two double/queen beds. The room was large, but it (and the hallway) smelled like cigarette smoke. I’m extremely sensitive to smell so this was something that genuinely bothered me. I think the smell was trapped in the air conditioner as well as absorbed by the carpet and the upholstery. Our bathtub was a bunch of weird black scratch marks that were suddenly gone after room service came, so it was obviously something that wasn’t fully cleaned before we checked in. The bathtub had an extremely slow drain so bathing three people took quite a while because we had to wait a while in between showers. The air conditioning was super loud whenever it clicked on every 15 min or so. The beds were comfortable.

10

Klista

Oct 11, 2025

·

Stayed 1 night

Friendly staff, clean rooms

4

Dee-ann

Mar 19, 2023

·

Stayed 2 nights

Bathtub was so clogged with hair it would not drain. When we started shower it all came out. Completely disgusting!

4

Katie

Jun 4, 2024

·

Stayed 1 night

My bathroom was so dirty- hair around the toilet and the bowl was not clean. Very disappointing.

8

Kenneth

Jul 17, 2023

·

None of the UBS chargers worked in the room. Room needs repairs and air vents very dirty.

2

Amber

Dec 12, 2024

·

Stayed 1 night

Room 1210 is a conjoining corner room. The person next to me was in and out of their room all night with the door slamming shut and waking me up several times. When I went to shower in the morning the bathtub was full of black stuff and hair all around the perimeter. I tried to wash it down but the tub was clogged. I couldn’t wait for maintenance so I could shower so I wiped it out with a towel and took a quick shower. I told a girl at the front desk about everything before I left and she said “ok thanks for letting me know”. I’ve stayed here many times but have never had an experience like this.

10

Susan

Oct 29, 2025

·

Stayed 1 night

Room was very clean.

6

Andrea

May 25, 2025

·

Stayed 1 night

Shower was dirty—mildew built up on walls, smelled of cigarettes when walking in door, front desk clerk spoke English poorly and was no help with information of any kind unless asked. Never had such poor service at a Doubletree

10

Angelena

Mar 26, 2025

·

Stayed 1 night

The staff here is always really friendly and helpful! It's a really nice hotel and the common areas and the rooms are always really clean. They also have complimentary warm cookies. How do you get happy guests? Well, giving them a delicious cookie upon check in is a fantastic start to their stay! I'll be staying here again in 2 weeks and am looking forward to it.

2

Jessra

Feb 6, 2025

·

Stayed 1 night

After a day of travel in -10 weather walked into a dirty room with blood on bedding.

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Rooms

Room quality varies: some are spacious and comfortable with good views, while others feel dated, suffer from thin walls or street noise, and have HVAC that is loud, hard to control, or ineffective.

Related guest reviews

4

Grant

Jun 20, 2023

·

Stayed 1 night

The room was rather terrible … very dated interior … extremely expensive for the very plain and rather unattractive room with a very unattractive view of the oil refinery. No opportunity to switch rooms, or upgrade. This was the most expensive stay yet for a very ho-hum room. Really disliked the double beds when we are a couple and had to sleep apart.

6

Gregory

Aug 16, 2024

·

Stayed 1 night

The location was a pain. If you are not familiar with the area than figuring out how to get into the parking lot is difficult. We stayed in a king deluxe on the 17th floor. The room itself was okay. The door knob going into the bathroom was falling off and the room itself was hot. The lowest the ac would go to was 68 and with the room being a little larger, it did not cool it down. We called the front desk but they said tuff luck. We both had a difficult time sleeping. We asked for a late check out but still had housekeeping walk in on us. My husband was butt naked. No knocking or warning. The room itself appeared to be clean for the most part. We had paid a lot for this room and was pretty disappointed. Wish we would have settled for a basic room. We probably wouldn't come back next time.

6

Suzanne

Jun 8, 2024

·

Stayed 1 night

We were in room 506. The air conditioner sounded like a high pitch train everytime it came on all night . The room was hot and the temp only would go to 68 . Also a blue led light flashed intermittently all night .

6

Heather

Jun 12, 2023

·

Stayed 1 night

Though the room was clean, quiet, and nicely appointed, the bed was abysmal and desperately needs replacing.....it sagged horribly in the middle making it very difficult to stay on a side. We paid for a decent night's sleep, and slept worse than we would have at a motel 6.

10

James Johnston

Sep 28, 2025

·

Stayed 3 nights

This a very comfortable and well-run hotel in the heart of the entertainment district in downtown Billings. The rooms are spacious, the amenities are generous, and the staff is pleasant and attentive.

10

Janice

Jul 21, 2025

·

Stayed 3 nights

Quiet room, very comfortable bed. Had a few minor issues that housekeeping took care of

6

Irene

Jan 16, 2025

·

Stayed 3 nights

I was in room 1002 and it was very noisy. I am not talking about the street noise, I could accept that. I am talking about the noise from room 1003. I could even hear them peeing in the toilet. Could hear both sides of phone conversations with speaker on. I would recommend you never book both of these rooms at the same time.

6

Garrett

Nov 21, 2024

·

Stayed 2 nights

Room was clean and staff was good. Tried to book directly with hotel and transfered to an overseas phone center and they tried to upsell me on a room. 50 bucks a night cheaper through Expedia. 1st night there the room didn't have hot water though that was fixed by next night. Room was noisy with the heating system clanging and banging and could hear our neighbors blow their nose.

10

John

Nov 3, 2024

·

Stayed 2 nights

Very nice location downtown. Nice views. Nice neighborhood.

4

John

Sep 29, 2024

·

Stayed 1 night

Paper-thin walls

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Service

Staff are frequently described as friendly and helpful, and check-in can be quick. However, some guests report slow or unhelpful responses, booking or billing issues, and occasional access or follow-through problems.

Related guest reviews

10

Heidi

Dec 30, 2024

·

Stayed 1 night

The Staff was not the friendliest when we arrived. When we checked out the Lady was nice and helpful but checking in the Staff acted like we were putting them out. Hotel itself was exceptional

2

Andrew

Oct 29, 2025

·

Stayed 1 night

Staff was friendly. No trash bags in the room, and I asked them to bring some up, but they never brought any bags. The A/C unit was extremely loud, making it difficult to sleep. We kept being woken up several times throughout the night due to the noise.

10

Olivier

Sep 5, 2024

·

Stayed 1 night

Excellent service from everyone

10

Kariann

Sep 1, 2024

·

Stayed 2 nights

Very clean and friendly staff!

10

David

Apr 27, 2024

·

Stayed 1 night

Front desk checked me in, in about 2 minutes!

10

Stacie

Feb 2, 2025

·

Stayed 1 night

Great location, fast easy check in. Staff was very pleasant and helpful.

2

Hossein

Nov 20, 2024

·

Here is my situation with them. I booked a hotel with expedia and prepaid the reservation and then the hotel charged me on my last day the same amount. After hours of talking to them that they have charged my card they first denied it and then said since expedia has not paid us we charged your card!!!!! It is clear that the issue between them and Expedia has nothing to do with me. The most unprofessional treatment I have ever seen and i had to contact my bank fraud department to pursue the case. Still has not yet received the refund which was a very large amount after a week.

10

Angelena

Mar 26, 2025

·

Stayed 1 night

The staff here is always really friendly and helpful! It's a really nice hotel and the common areas and the rooms are always really clean. They also have complimentary warm cookies. How do you get happy guests? Well, giving them a delicious cookie upon check in is a fantastic start to their stay! I'll be staying here again in 2 weeks and am looking forward to it.

10

Skyler

Sep 13, 2025

·

Stayed 1 night

Excellent service with fine people. Thank you for a great time.

2

Lance

Mar 10, 2024

·

Stayed 1 night

Nice hotel if you can get a good room especially on a high floor. Nice views. The staff kept putting me in rooms with connecting doors to another room and rooms with no heat. Then they claimed the hotel had no more rooms available to change to, but I do not think the hotel was full. They seem to have a problem with the heating system. Many of the rooms I was shown had no warm air from the vent at all and some were cold. I had to spend 2 nights in rooms without heat. I strongly suggest checking for hot air from the vent before renting a room here. My room key would also stop working and I had to go to the front desk to get it renewed. This happened several times. A maintenance worker also broke into the room with a crowbar breaking the security latch. He did not knock or ask if anyone was in the room. This would be such a nice hotel if the hotel staff were better. Maybe the best hotel in Billings. I hope they can replace some people so that it is the great hotel that it should be.

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Location

Downtown location is central and walkable to restaurants, bars, and entertainment, with easy access to area venues. Some rooms offer city views of the Rims.

Related guest reviews

10

Nicholas Joseph

Apr 14, 2023

·

Stayed 2 nights

Loved the location, great staff, very friendly, warm and very helpful. Had great access to the city and eateries downtown👍❤️

8

Jana

Mar 7, 2024

·

Stayed 2 nights

Nice centrally located hotel in downtown Billings. Close to lots of bars, restaurants, and boutique shopping. Easy drive to the Metra and MSU-Billings. The hotel itself is ok; you are definitely paying for location and amenities.

10

Susan

May 25, 2023

·

Stayed 3 nights

The hotel was super convenient to downtown Billings with lots of places to eat and drink in the area. The hotel was clean and quiet, the shower was good and the bed comfortable. Would recommend.

10

Allan

Nov 7, 2024

·

Stayed 1 night

Very conveniently located to downtown Billings!

8

John

Sep 27, 2024

·

Stayed 1 night

The downtown location is convenient but tricky for parking. A parking structure is available. An outdoor lot is situated on a one way street adjacent to another lot, which looks like one large lot without close inspection; be careful because if you drive into the wrong one, the street is one direction in the wrong direction. The hotel employees were discussing pay--underpay. I didn't realize I needed to swipe my room key to operate the elevator and rode the elevator a half floor three times before an employee in a suit clarified the situation for me. Thecbrick facade in the room is a facade covering popcorn walls. The room was narrow but clean and comfortable. It had a mini fridge and a coffee pot with tea and coffee pods. I did not try the hotel upstairs, but my husband says room service delivers good food. The view outside my window was both city and the rimrock mountainous terrain, beautiful!

8

David Arthur

Feb 26, 2023

·

Stayed 1 night

clean, centrally located

10

James Johnston

Sep 28, 2025

·

Stayed 3 nights

This a very comfortable and well-run hotel in the heart of the entertainment district in downtown Billings. The rooms are spacious, the amenities are generous, and the staff is pleasant and attentive.

8

Kathy

Aug 13, 2024

·

Stayed 1 night

I love staying at the DoubleTree! It is always clean, the rooms are comfortable and spacious, great walkability to restaurants and bars, easy to find when you come off the freeway, and of course, the warm cookies when you check in.

10

jennifer leann

Jun 28, 2025

·

Stayed 1 night

Central location plenty of bars and restaurants.

10

John

Nov 3, 2024

·

Stayed 2 nights

Very nice location downtown. Nice views. Nice neighborhood.

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AI-generated summary based on recent guest reviews

Dining

On-site dining and bar options receive many compliments for taste, drinks, and views, though value and consistency vary by outlet and meal. Breakfast ranges from very good to underwhelming.

Related guest reviews

8

Barbara

Feb 16, 2025

·

Stayed 1 night

My stay overall was good. The room definitely need a deep cleaning and tge facet in shower was super loose. The dinning on the 29th floor was super great experience. I had the ribeye that was great. Only wish it would have came with a salad and on onion rings

8

ROY

Feb 14, 2025

·

Stayed 3 nights

parking was tight. room was nice, staff was nice. watch out for the coffee shop. they were friendly enough, but the coffee was just ok, the very pricey cookies were hard as rocks and tasted old. view from the restaurant was great, drinks were great. food was not bad, but not premium like the cost.

10

Floyd

Jun 2, 2024

·

Stayed 1 night

The lounge and restaurant are nice perks. Close to many walkable dining options. Beds we’re comfortable.

10

Jessica

Dec 24, 2024

·

Stayed 1 night

Restaurant was amazing and the staff were all incredibly friendly and helpful.

6

John

Dec 5, 2022

·

Stayed 2 nights

Overall was decent hotel. They could’ve done a better job when they remodeled. It wasn’t quite up to what I expect from double tree. The staff was AWESOME all around. The breakfast buffet was sub par and should’ve been free considering for $16 I could’ve had a good breakfast less than a block away. Even at free it would’ve been over priced. The staff at the restaurant was also AWESOME!!

8

Thomas

Sep 21, 2023

·

Stayed 1 night

Very nice hotel in downtown Billings. Conveniently located near downtown entertainment areas, and they comp your parking in the city garage that you can access by elevated walkway. Breakfast was very good at their restaurant, which also offers a beautiful view ofthe fail yards znd refinery, as well as the Rims. Marked down on cleanliness because the doors and hallway walls have scuff marks from being hit by luggage and carts. Also, our shower drainwas partially clogged and the plumbing fixtures were loose. Overall, i would definitely stay there again, it'd just be bettet if they took care of those details that are the difference between good and great.

8

Michael Collin

Mar 17, 2023

·

Stayed 2 nights

The rooms were outdated a bit, but clean. The bed was nice. The bar in the hotel was good as well as the coffee shop and the location was in the center of the downtown. Many restaurants and bars close by.

8

Gingermay

Mar 7, 2023

·

Stayed 1 night

The beds were okay, but you could easily hear through the walls. The bathroom floor is insanely slippery, and getting the thermometer to work was tricky. Check-in staff was very friendly (both people), and the lounge service was a nice touch with a good bartender. Parking was a nightmare though and a few of the side doors didn't unlock with the keycard like they were supposed to, so getting in the hotel was kind of a pain.

10

David

Jul 31, 2025

·

Stayed 1 night

Consistently pleasant stay and staff. Bar and restaurant looked amazing but we decided upon the Billings walking brewery tour.

10

David

Jun 17, 2024

·

Stayed 4 nights

Overall was a great stay in a nice room. Only negative was the safe want working. Restaurants near were great and the breakfast buffet at the hotel was awesome.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$159
February	$155
March	$163
April	$180
May	$203
June	$212
July	$188
August	$195
September	$205
October	$189
November	$145
December	$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $414	18 $168	19 $152
20 $151	21 $166	22 $166	23 $197	24 $200	25 $152	26 $152
27 $152	28 $354	29 $354	30 $181

Su	Mo	Tu	We	Th	Fr	Sa
				1 $160	2 $148	3 $150
4 $148	5 $242	6 $355	7 $307	8 $155	9 $150	10 $150
11 $150	12 $158	13 $155	14 $307	15 $210	16 $150	17 $150
18 $150	19 $157	20 $155	21 $172	22 $158	23 $142	24 $142
25 $150	26 $312	27 $312	28 $311	29 $158	30 $142	31 $142

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Monthly average prices

About this property

Location

Room options

Deluxe, Queen Bed

Executive Suite, King Bed, Accessible

2 Double Beds, Accessible

Queen Bed

Deluxe Suite, King Bed

Executive, King Bed, Accessible

Deluxe, King Bed

Executive, 2 Double Beds

Queen Bed, Accessible

2 Queen Beds

King Bed, Accessible

2 Double Beds

King Bed

Deluxe, King Bed, Accessible

Suite, King Bed

Deluxe, 2 Queen Beds

Suite, King Bed, Accessible

Deluxe, 2 Double Beds

Executive Suite, King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about DoubleTree by Hilton Billings

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Prices for upcoming dates