Name: Americas Best Value Inn Winston-Salem
Address: 531 Akron Dr, Winston-Salem, North Carolina, United States of America, Winston-Salem, North Carolina, US
Price range: $46–$79 per night
Rating: 5.8

What guests think

Across recent reviews of Americas Best Value Inn Winston-Salem, guests repeatedly report serious maintenance and safety concerns, strong smoke and marijuana odors, and poor cleanliness, while a smaller number note friendly staff.

Elevators are frequently out of service or feel unsafe, and several facilities appear run down, with renovations mentioned. Guests often describe missing or broken in-room basics like TVs, AC, outlets, and shower curtains, and noise is a recurring issue; a few note comfortable beds or partially renovated rooms. Many also say advertised breakfast was unavailable or minimal. Expect a very budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are in poor condition: elevators are often out of service or feel unsafe, the property shows heavy wear with areas under renovation, and multiple reviews mention the pool being closed or condemned.

Related guest reviews

2

John

Oct 26, 2025

·

Stayed 1 night

Parking lot: dirty, crumbling asphalt and concrete, deteriorating surfaces, foul odor of stale cigarettes. Lobby: You must communicate with the staff through a narrow slot. No mention of services or amenities (because there were none). Advertised breakfast was a hoax, there was not one. Elevator: One of the two out of service, apparently been that way for some time. Sn orange traffic cone in the corner. Ride slow and noisy, you might not get to your floor. Hallway: dimly lit and that cigarette smell is almost overwhelming. You need a bit of shoulder to get the door open. Room: actually reasonably clean, no visible dirt or insects. Sheets were clean, bed and pillows were comfortable. Furniture was old and very minimal. No desk. One small chair. Half the electrical outlets were inoperable or jammed with something. No coffee maker, no cups or glasses, no tissues. The toilet paper holder broken and a roll of toilet paper sitting on the sink. Only one bath towel, hand towel and wash cloth. No hangers in the closet. No hair dryer. No internet. As said, minimal amenities. Coffee: Was told the desk staff could provide this. When I asked in the morning, I received a 4 ounce paper cup with coffee from somewhere in the back. I did not ask how it was prepared, but I drank it and survived. The final gift was upon leaving you and everything you took into the room reeked of the cigarette smell. Now home we are dealing with this as best we can. We probably will not stay there again.

2

Bruno

Oct 11, 2024

·

Stayed 1 night

In a terrible state of disrepair. Should not be allowed to run as a guesthouse until fixed. Kitchen condemned, pool condemed, one elevator out of order, hallways dirty and littered with trash, roaches inside, sofa in room stained, room floor sticky.

8

Alecia

Nov 10, 2024

·

Stayed 1 night

Staff is friendly and accommodating. They're renovating which is a well needed improvement. Overall okay stay.

2

Keith

Oct 14, 2023

·

Stayed 1 night

For the most part the room was newly renovated. Beds were comfortable. After that the facility needs a lot of work. Truthfully it smelt like a pot house and tobacco farm. Hallways and elevator were terrible. Hallways were cluttered with boxes and old tvs. Elevator had missing buttons and notes telling you how to work it. Stairwells were not lit. The breakfast was non existant

2

Antonio

Aug 7, 2023

·

Stayed 2 nights

No elevator no hot water No pool Got stuck in elevator Saturday

2

Shana

May 12, 2024

·

Stayed 1 night

So when I get here it was 5:30 6:00 an he had to go see if he had an room for me so he come back an say so I got you an room an it’s on the 8th floor an the elevator is not working so you will have to walk up 8 flights of steps but he say we can move you to another room that’s on the third floor, but you have to pay an extra hundred dollars now it was the same size an the one on the 8th floor

2

Tabitha

Jul 23, 2023

·

Stayed 1 night

Where to start well for one the keys to door never worked the the entire stay had them replaced 2 times and stil didn't. Secondly the AC in the room wouldn't get cool at all and the guy at the front saod he couldn't switch rooms was completely booked but reallly dont believe that. Then the pool was closed. The elevator hardly works. Not clean! Not even worth the discount price!

2

Thomas

Sep 22, 2023

·

Stayed 1 night

Place is old and needs many repairs

2

Marie

Oct 27, 2025

·

Stayed 1 night

Damp hallway, wallpaper peeling in sections all the way down the hallway, key readers not working, one working elevator

4

Diane

Aug 19, 2023

·

Stayed 1 night

The furniture was stained, no wastebasket. Smelled like old cigarette smoke. Spigot handles were falling off in shower. Dust on surfaces. Had to jiggle the door to unlock. The flip lock wouldn't work right. One elevator was broken and buttons didn't work right in the other.

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Cleanliness

Cleanliness is a frequent complaint: many report dirty rooms and bathrooms, strong smoke or marijuana odors, and pests such as roaches; a few mention cleaner rooms.

Related guest reviews

4

Milagros

Aug 9, 2025

·

Stayed 1 night

Walking into the hotel there were a group of people smoking weed. The smell was worse inside around elevator. The room itself had a musty smell. The toilet was dirty. My husband had white socks on and they got so dirty indicating that the floors were dirty. One of the pillows was stained. The experience was not good at all.

4

Chineise

Oct 19, 2025

·

Stayed 1 night

Room had bugs in it and covers was not that clean and bathroom had hair everywhere

2

James

Sep 19, 2023

·

Stayed 2 nights

The hotel was far from clean - there was a bandaid in shower with hair, the furniture was unable, the chairs had wet stains on them, the room smelled like mold, there were cig butts in the dresser draws. People outside all night drinking & smoking. Very unsafe. My wife would not leave the room without me.

2

shan

Oct 20, 2025

·

Stayed 1 night

This was one of the filthiest places I have ever been! I have a video that I should post for the world to see! Absolute filth! The elevator was dangerous. The ceiling is cracking. Seems as though this place should be condemned!

2

James

Sep 29, 2025

·

Stayed 2 nights

The whole place screams of danger. Upon check in someone followed me up (non employee) an I had the impression it was to find out what floor I was checking in on. When I came back 5 minutes later the same person was down there. Roaches in the room. It smelled like syrup. The restaurant in there has great food.

2

Candace

Nov 2, 2024

·

Stayed 3 nights

This place was nasty no towels bathroom shower curtain was filthy no breakfast not even coffee it smelled really bad. We went out and bought air fresheners and Lysol. The elevators were so ragged and smelly. We asked for coffee maker in the room extra towels and iron and never received them

2

Eugene

Sep 14, 2023

·

Stayed 1 night

The room was not clean. Everything looks to be 50 years old. Dust everywhere, dirty carpets. I would not recommend to stay at this hotel.

2

Jaylon

Sep 11, 2023

·

Stayed 3 nights

Hotel has a roach infestation. it’sa problem when is manny small baby roaches. that mean they been nesting. microwavevout of order. beds very cheap. room cost way more than wat it should be. and $100 deposit that takes weeks to get back to your account is a scam

2

Jingnan

Nov 5, 2024

·

Stayed 1 night

I heard people talking load all night. The floor is filty.

2

Warren

Oct 27, 2025

·

Stayed 2 nights

This hotel should be shut down permanently. Disgustingly dirty, stinky, and overall filthy. Poorest conditioned hotel I have even seen. I immediately cancelled reservations after seeing the living conditions of dirty sheets, stinking stale air of years of smoking, appeared roach infested. Just horrible.

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Rooms

Rooms show significant maintenance issues and missing basics—guests report broken or absent TVs, AC/heat, outlets, locks, and shower curtains, plus noise; a few note comfortable beds or partially renovated rooms.

Related guest reviews

2

Teresa

Nov 23, 2024

·

Stayed 1 night

The bathroom looked like it wasnt cleaned. Toilet wouldnt flush. The mattress had a bad dip in it. Very noisy place.

6

Shawanda

Jul 13, 2024

·

Stayed 2 nights

That there was no floor towels for bathroom no chairs to sit down in the room ...And there were no microwave which said the room came with one ....Also the elevator is horrible thought it was going to break down from the jerking and noises and I was on the 8th floor

6

Anthony

Dec 8, 2024

·

Stayed 2 nights

Mold on the bed frame, water damage on the roof tiles, no lock on the bathrom door

2

richard

Jul 24, 2024

·

Stayed 1 night

The bed was very comfortable! Everything else was terrible. Luckily there was a young lady checking people in that tried to help.. No hot warm, just barely warm. No soap, shorted is on linens, no phone, no coffee pot, terrible TV reception and the toilet was plugged. The manager did come finally, like at 10 pm. Eventually they brought the missing items and told me to wait an hour and I would Gabe got water, finally at 1 am.

2

Keith

Oct 14, 2023

·

Stayed 1 night

For the most part the room was newly renovated. Beds were comfortable. After that the facility needs a lot of work. Truthfully it smelt like a pot house and tobacco farm. Hallways and elevator were terrible. Hallways were cluttered with boxes and old tvs. Elevator had missing buttons and notes telling you how to work it. Stairwells were not lit. The breakfast was non existant

2

Lisa

Dec 24, 2024

·

Stayed 1 night

It was discussing - the Hotel smelled heavily of humidity . There was no Television . We called the front desk and they stated it was because they had not paid the cable bill. We then called the front desk back to ask about breakfast since I had purposely selected this hotel since they had completely breakfast included . When we call the front desk said that they were not offering breakfast . So no TV and no breakfast which I was normally expecting and paid for based on the said offer. The front desk man said the reason my booking price was so low was because of no TV or breakfast . Well I get to decided that not them and it’s not what I opted for. Plus I have had other stays with same pricing that do offer what’s promised . Really bad expirence…..don’t go there

6

Stephanie

Nov 12, 2024

·

Stayed 2 nights

If you like staying in trap houses then this is your place. The elevator is a death trap. But in a good location. Heat stop working had to get local drug addict or mentally challenged guy to come in my room to try and fix it.

10

Jenine

Oct 22, 2024

·

Stayed 1 night

I did not have a microwave or a shower curtain.

4

Jacob

May 24, 2025

·

Stayed 1 night

Room had a broken toilet seat, replaced countertop that had the brand name wrapper still on it, Broken nightstands, wall plugs were broken, only decent part was the bathtub having warm water. No breakfast as advertised, got a To Go Bag, bathroom had some questionable stains on wood base to sink. Then being an adjoining room apparently the sound of the other room playing loud TV all night kept waking my very tired self up after a long day. Won’t return.

4

Diane

Aug 19, 2023

·

Stayed 1 night

The furniture was stained, no wastebasket. Smelled like old cigarette smoke. Spigot handles were falling off in shower. Dust on surfaces. Had to jiggle the door to unlock. The flip lock wouldn't work right. One elevator was broken and buttons didn't work right in the other.

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Service

Service feedback is mixed: several report rude or unhelpful staff, slow or disorganized check-in, and security concerns, while others encountered friendly, accommodating employees.

Related guest reviews

10

Tiarra

Nov 27, 2023

·

Stayed 2 nights

No housekeepers it was hard to find the people just to get toilet paper

2

Kaye

Oct 19, 2024

·

Stayed 1 night

It was horrible and we kept calling the hotel to let them know we are checking in late but no one answered. We called many times and once we got there they made a big fuss about us coming in really late. We were able to get our rooms but the service was horrible. Most especially the lady in the front desk, she had a bad attitude.

4

charles

Sep 14, 2025

·

Stayed 1 night

Couldnt get into my room. Had to have someone with a key. Then they took my key and never brought back so I could back in to the room if I decided to leave. Elevator was sketchy the other was broken.

6

Haleigh

Nov 10, 2024

·

Stayed 1 night

Rooms was much cleaner and nicer than expected. You get what you pay for. Staff was friendly.

8

Haleigh

Nov 11, 2024

·

Stayed 1 night

A lot of traffic on and off the property but super friendly staff and clean rooms. Good deal for the price

8

Alecia

Nov 10, 2024

·

Stayed 1 night

Staff is friendly and accommodating. They're renovating which is a well needed improvement. Overall okay stay.

4

Carl

Nov 26, 2023

·

Stayed 2 nights

Rude night employees.

2

Silvia

Nov 23, 2023

·

There was only one staff member whom I like and she worked the night shift. She was very pleasant and very professional. I felt safe with her being downstairs but when she left after 11 pm. I used other safety measures to ensure I stayed safe. The other patriots came in at night cussing and fussing with each other, slamming doors all time of night. Of the nine nights that I spent at this hotel only two of those nights the elevator worked. They had two elevators and only one of them worked, and that was the one that only work 2 out of 9 nights I stay there and it smell like someone peed in the elevator. When I spoke to the manager or maybe she was the owner about the condition of the hotel, especially the elevator, she blew me off and said we are working on getting it fixed. I responded by telling her whoever fix the elevator the last time cheated her out of money. I have stayed at other Ramadas. This one is an embarrassment to the Ramada name. This Ramada is not safe due to the conditions of the elevator. Stay at this hotel at your own risk. On the rating for staff I gave them 4 stars because the lady that worked at night was professional and pleasant throughout my encounter with her.

2

Kay

Oct 27, 2024

·

Stayed 1 night

I only stayed for one night but in the time I was there I got hit on by the security guard. I got treated really poorly by the entire staff and they threw races from Marc's in my direction multiple times. I felt incredibly unsafe and had to call my boyfriend in the morning to have him come pick me up earlier than our original plan because I didn't feel safe enough to walk down to the lobby by myself

2

Alyssa

Mar 6, 2023

·

Stayed 1 night

Check in was supposed to be at 3pm, we could not get into our room until almost 4:30pm. Once we got inside our room there were Cheetos on the floor, food crumbs on the table, and an awful stench throughout the room and hallway. We felt like an inconvenience for trying to get into a room we booked two months ago. Will not be returning.

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Location

Many guests felt the immediate area was unsafe due to loitering, drug activity, and late-night crowds; a few note the location is convenient for getting around.

Related guest reviews

2

Tiffany

Aug 24, 2024

·

Stayed 2 nights

Lots of drug use on this property. Very dirty and rundown. Facility was not as advertised online.

10

Aaron

Jun 25, 2025

·

Stayed 1 night

Great property and location. Property was clean quite and smelled really good.

2

Brian

Aug 30, 2024

·

Stayed 1 night

No towels in the room, Wi-Fi, broken TV. Unsafe area with a lot of drug-related activity outside the hotel. People sleeping in hallways. Very very noisy, would not recommend to anyone.

2

Hallie

Nov 27, 2023

·

Stayed 2 nights

The Ramada is located in a rough area of town. Very dirty outside. People outside drinking from brown paper bags in the parking lot. Front desk clerk was so rude we didn't even finish checking in. Decided to go elsewhere.

2

Sabrina

Oct 31, 2024

·

Stayed 1 night

No, just No! The only positive thing I have to say is that they did not charge me for leaving immediately. This hotel is the single worse hotel I have ever booked, the parking lot was scary enough... walking in the building was terrifying. I would not recommend. absolutely zero stars.

4

Santiago

Dec 11, 2024

·

Stayed 1 night

Absolutely not recommended. Too many shady characters and suspicious activities in the area. I was advised by a police officer to lock up my car and not to go outside after hours. Spend a little more and stay in a safe place.

8

Haleigh

Nov 11, 2024

·

Stayed 1 night

A lot of traffic on and off the property but super friendly staff and clean rooms. Good deal for the price

2

James

Sep 19, 2023

·

Stayed 2 nights

The hotel was far from clean - there was a bandaid in shower with hair, the furniture was unable, the chairs had wet stains on them, the room smelled like mold, there were cig butts in the dresser draws. People outside all night drinking & smoking. Very unsafe. My wife would not leave the room without me.

6

Debbie

May 16, 2023

·

Stayed 1 night

It was close to the areas I needed to be so I just grinned and kept going.

6

Stephanie

Nov 12, 2024

·

Stayed 2 nights

If you like staying in trap houses then this is your place. The elevator is a death trap. But in a good location. Heat stop working had to get local drug addict or mentally challenged guy to come in my room to try and fix it.

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AI-generated summary based on recent guest reviews

Dining

Multiple reviews say the advertised breakfast was unavailable or replaced by a minimal grab bag; one guest mentioned an on-site restaurant with good food, but overall dining appears limited.

Related guest reviews

2

John

Oct 26, 2025

·

Stayed 1 night

Parking lot: dirty, crumbling asphalt and concrete, deteriorating surfaces, foul odor of stale cigarettes. Lobby: You must communicate with the staff through a narrow slot. No mention of services or amenities (because there were none). Advertised breakfast was a hoax, there was not one. Elevator: One of the two out of service, apparently been that way for some time. Sn orange traffic cone in the corner. Ride slow and noisy, you might not get to your floor. Hallway: dimly lit and that cigarette smell is almost overwhelming. You need a bit of shoulder to get the door open. Room: actually reasonably clean, no visible dirt or insects. Sheets were clean, bed and pillows were comfortable. Furniture was old and very minimal. No desk. One small chair. Half the electrical outlets were inoperable or jammed with something. No coffee maker, no cups or glasses, no tissues. The toilet paper holder broken and a roll of toilet paper sitting on the sink. Only one bath towel, hand towel and wash cloth. No hangers in the closet. No hair dryer. No internet. As said, minimal amenities. Coffee: Was told the desk staff could provide this. When I asked in the morning, I received a 4 ounce paper cup with coffee from somewhere in the back. I did not ask how it was prepared, but I drank it and survived. The final gift was upon leaving you and everything you took into the room reeked of the cigarette smell. Now home we are dealing with this as best we can. We probably will not stay there again.

4

Erin

Nov 4, 2023

·

Stayed 1 night

Room was ok but the rest of the hotel was pitiful…trash everywhere, elevator hanging in by a thread, sad excuse for breakfast. We could not believe it was a Ramada:(

4

Richard

Jan 31, 2025

·

Stayed 2 nights

Worst place i have wver stayed. Pitiful! King aize bed with with queen top covers/sheets. Noisy all hours of the night with figjts and drunks in the hallways. Breakfast is a grab bag amd theynare out before residents even come down for them. Would not recommend this place to decent law abiding citizens. Should be taken off Expedia's availability list.

2

Keith

Oct 14, 2023

·

Stayed 1 night

For the most part the room was newly renovated. Beds were comfortable. After that the facility needs a lot of work. Truthfully it smelt like a pot house and tobacco farm. Hallways and elevator were terrible. Hallways were cluttered with boxes and old tvs. Elevator had missing buttons and notes telling you how to work it. Stairwells were not lit. The breakfast was non existant

2

Lisa

Dec 24, 2024

·

Stayed 1 night

It was discussing - the Hotel smelled heavily of humidity . There was no Television . We called the front desk and they stated it was because they had not paid the cable bill. We then called the front desk back to ask about breakfast since I had purposely selected this hotel since they had completely breakfast included . When we call the front desk said that they were not offering breakfast . So no TV and no breakfast which I was normally expecting and paid for based on the said offer. The front desk man said the reason my booking price was so low was because of no TV or breakfast . Well I get to decided that not them and it’s not what I opted for. Plus I have had other stays with same pricing that do offer what’s promised . Really bad expirence…..don’t go there

2

Robert

Sep 28, 2025

·

Stayed 2 nights

There was no breakfast fails advertisement

2

Tonja

Jan 6, 2025

·

Stayed 2 nights

This was a true dump!!!! No microwave in room and no complimentary breakfast as advertised!!!

2

David

Oct 13, 2023

·

Stayed 1 night

This property has seen its better days. The only working elevator did not work properly so we had to climb stairs to our room. No breakfast as mentioned during check in.

2

James

Sep 29, 2025

·

Stayed 2 nights

The whole place screams of danger. Upon check in someone followed me up (non employee) an I had the impression it was to find out what floor I was checking in on. When I came back 5 minutes later the same person was down there. Roaches in the room. It smelled like syrup. The restaurant in there has great food.

4

Abiodun

May 19, 2023

·

Stayed 1 night

I like the fact that my room was upgraded because they sold out on my initial booking. But the room need a total overhaul. Sofa is old and dirty, carpet is stained , furniture so scanty and non functional. Tjis is a old dingy hotel tjough with loads of potential. Breakfast is drab, no eggs , nothing interesting.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$48
February	$49
March	$52
April	$51
May	$60
June	$61
July	$55
August	$58
September	$56
October	$95
November	$57
December	$50

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $46	18 $50	19 $56
20 $54	21 $54	22 $54	23 $54	24 $54	25 $55	26 $56
27 $54	28 $54	29 $53	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $58	3 $59
4 $71	5 $55	6 $55	7 $55	8 $55	9 $54	10 $72
11 $72	12 $54	13 $55	14 $55	15 $55	16 $79	17 $78
18 $79	19 $55	20 $55	21 $55	22 $55	23 $54	24 $71
25 $72	26 $55	27 $55	28 $55	29 $55	30 $55	31 $72

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Deluxe Room, 2 Queen Beds

Deluxe Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed, Jetted Tub

Guest reviews

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Americas Best Value Inn Winston-Salem

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