Name: Pullman Cape Town City Centre
Address: 22 Riebeek Street, Cape Town, South Africa, Cape Town, Western Cape, South Africa
Rating: 7.97

Guest reviews

8

Good

Based on 311 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Pullman Cape Town City Centre, travellers highlight generally comfortable, modern rooms, but note mixed service and operations, with warm staff offset by issues such as slow responses, billing mishaps, and elevator disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Mikael

Apr 11, 2026

·

Stayed 1 night

Great overall. Nice location in Cape Town CBD, nice rooms, friendly staff.

6

Omduth

Mar 30, 2026

·

Stayed 9 nights

Breakfast was nice. Healthy corner. Room clean. Staff nice. Bar ok. Reception checked us in and gave us a wrong room, until for us to inform them, then only we made the move after one day, if we had not asked to be moved to our originally booked room we would have not got it. We asked for tea bags one morning and never got them. Poor service. Pasteries is not there strength, very poor cakes. Bar drinks Ok but can be improved. Room is not complete black out as curtains needs to be setup again to ensure complete black out, they always leave small corners open.

10

James

Feb 23, 2026

·

Stayed 1 night

Some elevators are out of service, which causes long wait times.

10

JOHN JOSEPH

Jan 27, 2026

·

Stayed 11 nights

EXCELLENT 11 NIGHT STAY! GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS. HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!

2

Drago

Jan 12, 2026

·

Stayed 1 night

Receptionist Hope was the most unfriendly and abrupt that i have come across in my 2 month travel attune the world. Disappointing

22 Riebeek Street, Cape Town, South Africa

Location

With a stay at Pullman Cape Town City Centre, you'll be centrally located in Cape Town, steps from Bree Street and within a 10-minute walk of Cape Town International Convention Centre. This family-friendly hotel is 1.5 mi (2.4 km) from Cape Town Stadium and 4.2 mi (6.7 km) from Camps Bay Beach.

Long Street(0.1 miles)

Bree Street(0.1 miles)

Greenmarket Square(0.1 miles)

St. Georges Mall(0.1 miles)

Adderley Street(0.2 miles)

Africa Centre(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited.

Buffet breakfasts are served on weekdays and weekends from 6:30 AM to 10:30 AM for a fee of approximately ZAR 365 for adults and ZAR 195 for children.

Check-in is from 2:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of ZAR 895 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some rooms.

The hotel is centrally located in Cape Town, steps from Bree Street and within a 10-minute walk of the Cape Town International Convention Centre. It is approximately 1.5 miles from Cape Town Stadium and 3.6 miles from Table Mountain.

Yes, there is an outdoor heated pool available. Pool access is available from 7:30 AM to 8:30 AM.

Pullman Cape Town City Centre

Amenities

Property description

Guest reviews