Name: Quality Inn Brewerton - Syracuse Oneida Lake Area
Address: 5552 Bartel Road, Syracuse, New York, United States of America, Syracuse, New York, US
Price range: $85–$395 per night
Rating: 7.76

What guests think

At Quality Inn Brewerton - Syracuse Oneida Lake Area, travelers report a convenient stop just off I-81 with generally comfortable beds and some renovated rooms, but experiences vary widely due to ongoing renovations, maintenance problems, and inconsistent housekeeping.

The free breakfast is typically a minimal grab-and-go selection that is sometimes depleted or unavailable. Staff feedback ranges from very friendly and helpful to hard to find or unresponsive, with occasional check-in issues and policy disputes. Expect a budget, roadside stay with trade-offs between price and condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is easy, and anglers note ample boat charging outlets. However, the property has frequent facility issues and renovations (e.g., elevator, laundry, vending or fitness room closed), so availability can be hit or miss.

Related guest reviews

6

LeeAnn

May 10, 2025

·

Stayed 2 nights

Wish I would’ve known it was under construction. Drywall and sawdust in room and down the hallways. Construction workers even asked to come in and hang a shelf when we were just getting back from an outing. Breakfast??? Not really.

10

Glenn

May 9, 2025

·

Stayed 1 night

No surprises. Clean, but under renovation. No problems here.

10

Troy

Jun 15, 2025

·

Stayed 2 nights

Great for Fisherman.. plenty of charging outlets for your batteries in your boat. Great parking.

10

Debra

Jul 29, 2025

·

Stayed 2 nights

Nice hotel, looks to have been updated, bed was comfortable, room was clean. I liked that it was totally non-smoking. Not much in the way of breakfast.

10

Daniel

Apr 18, 2025

·

Stayed 2 nights

I have stated this property many times since it has opened. It has always been a reliable location. Currently, The hotel is undergoing renovations so there were construction materials about and a little additional noise this trip, but I was placed in a recently renovated room and found it to be very nice! I recommend this property....

6

yasou

Aug 31, 2023

·

Stayed 1 night

No water in the water fountain. Vending machine out of service

4

Todd

Oct 22, 2024

·

Stayed 1 night

Rate was ridiculous for this hotel. "Dirt week" played a part in that. But, if you are going to charge a high(er) rate, at the very least have your amenities sorted out. Appeared that one of our rooms was in the midst of a reno, or was stopped short for some reason. No wall paper or paint on walls in bathroom, so moisture from shower just stuck to the walls. random saw cuts in drywall...really? Elevator - out of service Dryer in laundry - out of service Only one door at the entry was working Outlets in room(s) faulty. Stayed on two occasions, in two different rooms. Went to plug phone charger into wall and the loose outlet killed the TV and the Fridge. Wiggled the outlet and the fridge came back on...but the TV had to restart. Happened several times. Went to the front desk, and was told "that's the way it is...because there is a problem with the wiring"... Maybe as a very last option...otherwise just sleep in your car.

4

Gregory

Dec 30, 2022

·

the fitness room was closed.. The staff was uninformed, i needed laundry soap they said they had none. I paid 10 dollars for soap. The breakfast was not a breakfast it was muffins and cereal. They have a 80 dollar hold so you don't steal their horrible pillows and towels and I had to request room cleaning service. This hotel is very outdated and needs to come back to the world as most businesses are running pre-covid like now. I would not stay here again. Thank you

2

Sue

Jul 22, 2024

·

Stayed 2 nights

Everything is old and outdated. The plumbing was the issue. Toilet handle would stick and kept running. The bathtub had a constant dripping. I had already booked for my trip back so stated for two nights. Ended up having to switch rooms that night as my bathroom sink was plugged and was fixed by the time I got back that night. Dryer out of order, vending machine out of order. Definitely needs better upkeep On the plus side, the bed was comfortable

10

Elena

Sep 13, 2025

·

Stayed 1 night

Clean rooms, easy checkin. Parking on site. Great location, close to major routes.

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Cleanliness

Cleanliness is highly inconsistent: several guests found rooms and linens clean, while many others reported musty odors, stains, mold, and poor housekeeping in rooms and common areas.

Related guest reviews

4

Kyle

Sep 25, 2023

·

Stayed 1 night

The only reason I stay at this dirty hotel is for Lake Oneida. Normally there's still hair all over the bed when I arrive. This time it was all over the bathroom along with feces still stuck to the side of the toilet.

2

Jorge

Jan 27, 2025

·

Stayed 1 night

I left this hotel within 2 hours of checking in. Both beds had blood stains and everything looked filthy. Even though we requested new sheets (the front desk guy asked us why what’s wrong with them so we said they have blood stains, no reason why he should be asking regardless) it didn’t feel safe for my two kids to sleep there. We don’t know what can be in the “clean sheets” at that point.

2

Gordon

Aug 15, 2024

·

Stayed 1 night

Dirty, dirty dirty. One star is not low enough. The room was filthy and smelled. There was black mold on the drapes, carpet and walls. SO NOT STAY HERE.

10

Daniel

Jun 20, 2024

·

Stayed 1 night

Fast check in, room was ready and clean

10

Margaret

Aug 1, 2025

·

Stayed 1 night

This was our second time staying at this property. It was EXTREMELY clean and the bed and pillows were heavenly! I had the best nights sleep in ages!! The free breakfast is considered a “grab and go”. Meaning yogurt, mini muffins, microwaveable breakfast burrito, coffee and tea. But we’re not big breakfast eaters, so it was ok for us. They have an online check in so basically it was just show my ID and get the key. Perfect. Same with checkout. Just leave the key on the dresser and go. Passing through when we encountered staff of any sort, they were very friendly and cheerful. The property was located right as you got off the highway. Couldn’t be more perfect! We totally recommend this property. We’ll be back again probably this fall.

4

Kathryn

May 8, 2024

·

Stayed 1 night

We stayed one night, and would not choose this location for future trips. While we read the reviews and had low expectations, we were surpirsed to find the lobby, elevator, hallways and breakfast area unusually dirty. The linens were acceptably clean, but the carpets and room fixtures were old, drab and dirty. The room windows do not open, so the air was stale and musty, despite a working a/c unit. The 'breakfast included' consisted of a few packaged muffins, yogurt, and tea/coffee. We decided to go elsewhere for food, and would recommend booking a one night stay elsewhere. A one night stay at this hotel is one too many nights. A deep cleaning and a general overhaul are needed at this location. Travel on a budget does not have to mean dirty accommodations.

4

Michael

Sep 22, 2024

·

Stayed 1 night

The whole inside is old, dirty and smells horrible.

2

Steve

Aug 31, 2024

·

Stayed 2 nights

It was not only very outdated but disgustingly dirty. The pictures are nowhere close to what it looks like in person. We immediately started looking for other hotels to stay in for the remainder of our vacation but nothing was available. There was rotten food in the room, dirty bedding, a foul smell in the entire hotel, not just our rooms. We didnt even dare try the breakfast they offered. They didn't clean our room & give us new towels. It was a terrible experience & we will never stay at a Wyndham now, let alone a Days Inn.

2

Angela

Sep 29, 2024

·

Stayed 1 night

Stains on sheets and towels. Absolutely disgusting. Very rundown, shower has rust, walls are drywall not painted. Don’t waste your money.

6

Patti

Sep 22, 2024

·

Stayed 1 night

The room was clean however the room had a terrible smell. Had there been another option in the area I would have requested a refund and gone somewhere else.

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Rooms

Beds and pillows are often comfortable and some rooms have been updated, but many rooms feel dated with recurring maintenance problems such as weak or non-working AC, loose outlets or locks, and limited in-room amenities.

Related guest reviews

2

Alex

Jul 13, 2025

·

Stayed 2 nights

Ac didn’t work on a 96 degree day and nobody helped or did anything about it

8

Priscilla

Nov 1, 2024

·

Stayed 1 night

We liked the convenience to Rt 81 and parking, friendly staff, main area decor, and quiet, comfortable room and bed. Some things need updating and upkeep, like the bathroom. But all in all, especially given the low price, we thought it was quite a bargain.

6

Scott

Jun 8, 2025

·

Stayed 2 nights

The TV channels did not work and the staff blamed it on the internet being down. Funny thing is that we were able to access the internet with our phones.

10

Margaret

Aug 1, 2025

·

Stayed 1 night

This was our second time staying at this property. It was EXTREMELY clean and the bed and pillows were heavenly! I had the best nights sleep in ages!! The free breakfast is considered a “grab and go”. Meaning yogurt, mini muffins, microwaveable breakfast burrito, coffee and tea. But we’re not big breakfast eaters, so it was ok for us. They have an online check in so basically it was just show my ID and get the key. Perfect. Same with checkout. Just leave the key on the dresser and go. Passing through when we encountered staff of any sort, they were very friendly and cheerful. The property was located right as you got off the highway. Couldn’t be more perfect! We totally recommend this property. We’ll be back again probably this fall.

6

Ethan

May 25, 2024

·

Stayed 1 night

Could’ve been a bit better, we only stayed one night but whoever stayed above us was stomping and noisy all night, and the “complimentary breakfast” wasn’t even a breakfast… got to sleep I guess that’s all that matters right.

10

Daniel

Apr 18, 2025

·

Stayed 2 nights

I have stated this property many times since it has opened. It has always been a reliable location. Currently, The hotel is undergoing renovations so there were construction materials about and a little additional noise this trip, but I was placed in a recently renovated room and found it to be very nice! I recommend this property....

10

Margaret

Sep 20, 2025

·

Stayed 1 night

We have stayed here on several occasions. It is consistently clean and the beds and pillows are so incredibly comfortable! We love that it’s located right off the highway with a gas station right across the street for gassing up prior to leaving for home. The breakfast is a grab and go sort of thing. But we aren’t much into breakfast anyway. But there is a McDonalds just down the street

6

CASEY E

Apr 19, 2024

·

Stayed 1 night

The rooms are not first class, the furniture worn, the bathroom shoddy, the TV a couple of generations short of recent technology. No microwave in the room, no closet.

2

Erica

Apr 28, 2025

·

Stayed 1 night

The hotel had significant issues from the moment we arrived. There was a musky smell that extended from the front desk all the way to our room. The amenities were not functioning properly - the refrigerator barely worked, and the air conditioning was ineffective, causing me to wake up uncomfortably hot during the night. While I would normally address these concerns immediately, we were there for my grandmother's funeral the next day and simply needed a place to rest. Although I barely got any sleep, I chose not to raise these issues at the time as dealing with them would have further cut into what little rest I could get. I am sharing these concerns now to bring attention to the multiple maintenance and comfort issues that need to be addressed

6

John

Sep 19, 2024

·

Stayed 3 nights

Good location for us. Reasonably priced for what it is. Property is very dated and not well maintained. In dire need of renovation.

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Service

Service is mixed: many encounters were friendly and helpful, yet guests also reported unattended desks, slow or problematic check-ins, and disputes over pet accommodation or reservation handling.

Related guest reviews

8

Karl

Sep 19, 2023

·

Stayed 1 night

They did not have a maintenance person on site so some things were not working or broken but the staff made up for this and they were wonderful.

8

Steve

Sep 12, 2023

·

Stayed 1 night

the night clerk at check in followed up on are room after we had checked in and tried to quickly resolve issues, there were no bath towels in room very little toilet paper , no hand soaps or other usual toiletries of any type , tub was dirty . she cleaned tub and brought us missing items. price was low for stay but everything was mediocre!

10

Douglas

Sep 14, 2025

·

Stayed 1 night

Four years ago when I last stayed at this property it was just fine. This weekend I found the property had a number of terrific updates and would now be better described as excellent. Staff were really friendly and professional.

2

Lori

May 4, 2025

·

Stayed 1 night

My family was turned away because there were no rooms for us and our pet. I had called the morning of and expressed we were going to be a late check in. They asked if I was sure I was arriving and I assured them I was to be almost midnight with NO ROOM! We were turned away and directed to just go 5 minutes down the road to another establishment who was fully booked! It was a nightmare and I would never recommend this hotel.

10

Daniel

Sep 30, 2025

·

Stayed 1 night

The staff was super nice and friendly. The only complaint i had was there was no creamer for coffee in the morning, only milk, but i made do with what was there.

4

Emily

May 20, 2023

·

Stayed 2 nights

Very disappointing stay. On arrival, was told there was a “glitch” with our booking. Turns out they just hadn’t cleaned our room yet (this was at 10pm). Waited over an hour to finally get in the room after having travelled for 4 hours, while the guy at the desk fell asleep! The hotel itself is dated. Large stain on the carpet in the room. After our first night, found out there was still food in the fridge from the last guests. If we knew it was like this, we would have chosen a different hotel.

2

Trevor

Sep 5, 2023

·

Stayed 1 night

Breakfast was advertised, even had notice in lobby about times yet there was no breakfast! Room was not clean, hair in shower, toilet not clean, no towels. Girl at desk seemed like she didn't know where she was. Couldn't run credit card properly, kept coughing all over everything. When I went to ask for towels, nobody there. Rang bell, nothing. I could hear a video playing from behind wall. Yelled out, no response. Walked around a bit, came back and she came out from behind the wall, watching a video on her phone.

2

Lisa

Apr 21, 2025

·

Stayed 1 night

We selected this property because it clearly says they are PET FRIENDLY, they are definitely NOT pet friendly. Drove over 3 hrs to stay for one night with our dogs for a concert. Went to check into hotel at 6 pm for a 7:30 show. Would have had plenty of time to make our event. When we arrived they wouldn’t let us stay there with our 2 service dogs even though the website clearly states dog friendly and we called prior to check AND did the precheck in and stated we had 2 service dogs. They would not let us stay and we could not find another hotel in the area because of the show. Everything was booked. And they would not refund our money. Missed the show and got charged for a room we didn’t even stay in. DO NOT STAY here. Terrible!!!

4

Kevin

Sep 27, 2023

·

Stayed 1 night

Checked into our room and the lady at front desk was very kind. Went to our room and it was never cleaned. Looked like it had a tornado come through it. Beds were a mess, all sheets were on the floor and the pillows were thrown on a chair in the corner. Room smelled like smoke in a non smoking room. Went to front desk and politely asked for another room. The lady at front desk gave us another room and personally checked to make sure it was clean. She was very apologetic. Continental breakfast leaves much to be desired. Basically some muffins and some breakfast sandwiches in the a refrigerator that you have to microwave.

10

John

Dec 21, 2024

·

Stayed 1 night

Check in was professional, friendly and rapid, staff was friendly and helpful, room was clean and neat, excellent value

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AI-generated summary based on recent guest reviews

Location

Very convenient just off I-81 and near Oneida Lake, with gas, fast food, and other services nearby; suitable for road trips and fishing visits.

Related guest reviews

8

Priscilla

Nov 1, 2024

·

Stayed 1 night

We liked the convenience to Rt 81 and parking, friendly staff, main area decor, and quiet, comfortable room and bed. Some things need updating and upkeep, like the bathroom. But all in all, especially given the low price, we thought it was quite a bargain.

10

Duncan

Nov 28, 2024

·

Stayed 1 night

I am a many-time repeat guest for a good night of sleep for the whole family when we’re passing through. There’s so much around within 5-10min drive when needed - outdoors and retailers. Great value for money, dependable, well lit.

10

Paul

Dec 12, 2022

·

Stayed 1 night

Very convenient location, easy access and exiting. No restaurant but several places nearby (all walking distances). Would recommend Bear Creek (mini Tulley’s. Very clean. Have stayed several times before and have yet to be disappointed.

8

shari

Aug 24, 2024

·

Stayed 1 night

It was well priced for what we needed. Easy to find. Clean. Nice staff.

6

Sherry

Jun 3, 2023

·

Stayed 3 nights

We liked the fact that we were only about a couple miles from Oneida lake, it is a beautiful area to stay at

10

Margaret

Sep 20, 2025

·

Stayed 1 night

We have stayed here on several occasions. It is consistently clean and the beds and pillows are so incredibly comfortable! We love that it’s located right off the highway with a gas station right across the street for gassing up prior to leaving for home. The breakfast is a grab and go sort of thing. But we aren’t much into breakfast anyway. But there is a McDonalds just down the street

8

Joseph

Mar 20, 2025

·

Stayed 4 nights

Very solid room for what it is. Would stay there again. Also in a central location actually, to things around there.

8

Patti-Lyn

Jun 16, 2025

·

Stayed 1 night

Convenient location for what we needed

10

Elena

Sep 13, 2025

·

Stayed 1 night

Clean rooms, easy checkin. Parking on site. Great location, close to major routes.

10

krzysztof

Feb 20, 2023

·

Stayed 1 night

great location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a very limited grab-and-go offering (muffins, yogurt, cereal or microwave sandwiches), and items or machines are sometimes out or not replenished; several guests chose to eat elsewhere.

Related guest reviews

2

Bee Fun

Feb 28, 2025

·

Stayed 1 night

No breakfast, what they call breakfast is 2 cereal options, yogurt, 2 juice. No coffee/tea in rooms. Its not.worthe the money. There excuse is there renovating. No signs to say this. Guy on cell watching video, didnt even notice me. Jad to tell him i che ked out. Left key on counter and walked away. Dont stay here spend extra go elsewhere

10

James

Aug 20, 2025

·

Stayed 1 night

The inside looks like it has recently been remodeled and the employees were friendly. Nice and clean, the only downside is the breakfest could have some food. They had burretos small cups of yougurt and bite size muffins,cereal from a dispenser. Could have used some fruit maybe a waffle maker other than that every thing else was excellent.

6

Neil

Jul 19, 2025

·

Stayed 1 night

Breakfast offered was very poor and limited in quality and quantity

8

Dianne

Aug 10, 2025

·

Stayed 1 night

Breakfast at Dunkin Donuts not far away. Breakfast in lobby very minimal. Room was surprisingly clean and pleasant for price of the hotel. Good value.

8

Jill

Aug 4, 2025

·

Stayed 3 nights

They provided the bare minimum to advertise as free breakfast. Mini muffin, cold cereal and yogurt.

4

Frank

Feb 2, 2024

·

Stayed 3 nights

Breakfeast was a joke. No orange juice. Machine broken .Hardly anything there to eat for breakfast .

6

Richard

May 31, 2025

·

Stayed 2 nights

For some reason the people running the place believe that breakfast and coffee is from 6:00-9:00 and refuse to leave coffee stuff out longer.

4

Kevin

Mar 26, 2024

·

Stayed 1 night

it said breakfast included but it was terrible. a small cheap muffin in a bag. before covid they used to have reasonable continental bfast hotels are getting so cheap now.

4

Robert

Jul 22, 2024

·

Stayed 3 nights

The property had lots of issues. The room did not have a hair dryer because the only dual outlet in the bathtoom didn't work. The food was horrendous; unless you got there when it opened at 6 AM, there was little selection - things were picked over and were not very frequently refilled. One morning we checked a bowl containing muffins; I pulled a muffin from the bottom of a bowl and the "sealed" bag was half full of water, presumably from melt water from frozen pieces melting. Obviously it leaked.

6

Peter

Apr 11, 2024

·

Stayed 1 night

The good: bed was extremely comfortable. Room was quiet. The bad: amenities such as tissues and towels were missing and we had to request them. (They were then provided promptly). Wallpaper was peeling somewhat and the whole place needed a paint job. Breakfast consisted mainly of instant oatmeal and microwaveable egg sandwiches, where other motels offered freshly made scrambled eggs, bacon and waffles. The coffee was delicious, however.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$83
March	$83
April	$95
May	$123
June	$107
July	$118
August	$121
September	$103
October	$104
November	$81
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $123	16 $106	17 $107	18 $144	19 $144
20 $106	21 $101	22 $100	23 $101	24 $101	25 $155	26 $154
27 $97	28 $101	29 $101	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $155	3 $155
4 $85	5 $107	6 $94	7 $115	8 $93	9 $178	10 $178
11 $103	12 $88	13 $101	14 $98	15 $116	16 $302	17 $395
18 $101	19 $101	20 $101	21 $108	22 $101	23 $170	24 $170
25 $101	26 $102	27 $101	28 $101	29 $101	30 $110	31 $118

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Brewerton - Syracuse Oneida Lake Area

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