Name: La Quinta by Wyndham Plattsburgh
Address: 16 Plaza Blvd, Plattsburgh, New York, United States of America, Plattsburgh, New York, US
Price range: $81–$308 per night
Rating: 7.3

What guests think

Reviews of La Quinta by Wyndham Plattsburgh describe a convenient, budget-friendly stay with consistently kind front-desk staff, but ongoing renovations, frequent elevator outages, and mixed pool and hot tub availability shape many guests’ experiences.

Cleanliness and maintenance are inconsistent, with repeated reports of stained carpets, odors, pests, and intermittent hot water alongside some clean, acceptable rooms. Rooms feel dated and can be noisy; mattresses and climate units vary in comfort and noise. The location near I-87, the mall, and restaurants is a strong plus. Expect a basic stay with trade-offs while work is underway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property is under renovation with recurring elevator outages; pool and hot tub availability and temperature vary, and some ice or vending machines have been out of order.

Related guest reviews

6

Mary

Jun 24, 2025

·

Stayed 2 nights

This property is under construction 🏗️ June 23,2025 Lots of workers vehicles in parking lot resurfacing outside walls Big cranes being used. Check-in was speedy and efficient. Elevator was 🚫not working. The refrigerator froze everything and is difficult to open the door.it was squished between the air conditioning and table.if it was put in the middle of the two tables it would be accessible or change the door opening. The pool air condituoning was not 🚫 working and temperature inside air was not 🚫 The doors were opened to let iN the 99° outside! The pool 💦 was uncomfortably hot! ✅My room was handicapped accessible. ✅ Air-conditioning worked✅Nice TV ✅ Free wifi ✅ Variety of breakfast items, toast, bagels 🥯 muffins, scrambled eggs, assorted juices, cereal and milk. Coffee available

8

Thomas

Jan 25, 2025

·

Stayed 1 night

The pool was in nice shape and looks like some care was taken in there. Room was clean and in good shape. The elevator is scary, bounces and grinds...Definitely needs repair. The staff are always very nice.

4

Jessica

Jul 13, 2025

·

Stayed 2 nights

The elevator was out Saturday and Sunday. Never disclosed on website property was under construction. Cleanliness just ok bugs in drawers and dirt on and around the ac unit. The window wouldn’t even close all the way. Toilet seat wasn’t attached. Need a shower curtain that actual repeals water instead of letting it was through to the bathroom floor. The pool was hotter than the hot tub. The breakfast served was one of the best parts of the stay. Staff was pleasant. Just feel they needed to be upfront about the construction.

4

Martha A

Aug 21, 2025

·

Stayed 1 night

The pool was closed. the ice machine on our floor was broken. When I sat down on the arm chair in our room, the seat cushion collapsed almost onto the floor (I am not that heavy). And there were only two bath towels, one hand-towel and one washcloth for a room with two guests. The place had a generally run-down feeling.But the bed was very comfortable

10

Joanne

Dec 16, 2024

·

Stayed 2 nights

This hotel was great. The heated pool and hot tub were open early and closed late. The kids had a ball in that area where there was chairs and tables. We got Little Cesars pizza accross the street and ate at the pool. Breakfast was great..waffles, bacon, eggs, yogurt, cereal and much more. The place is being renovated, and the shower needs work...cant take a bath there..but it was a great price and worth it! The Champlain mall.is 8 min walk away, Walmart, Applebee's, and more is 5 min drive. We felt safe there and the staff were very nice.

6

Evan

Nov 18, 2024

·

Stayed 1 night

Fast and easy check in, rooms were clean and the hot tub was just right!

2

Richard

Aug 7, 2025

·

Stayed 2 nights

No. Pool. Broke. No. Jacuzzi. Broke. Etc. etc.

10

Michael

Aug 26, 2025

·

Stayed 6 nights

La Quinta needs to invest in this property. We had a great stay and a great vacation, but the hotel is run down a bit. 1. The La Quinta sign was broken, so you can't really see it from the road (they are working to fix it). 2. The pool and hot tub were broken. 3. The elevator broke on day two. 4. The vending machine was also broken. This is why they need to get this place going. 1. Its a great location right off exit of 87. You dont even need to turn on the main street. 2. Mall and movie theater are right behind the building. 3. Butcher Block is next door and a great place to grab food. Everything you need is right off that street. Also staff were very friendly

8

AYESHA

May 20, 2024

·

Stayed 1 night

Great pool and spa!

8

seta

Jun 20, 2025

·

Stayed 2 nights

We really enjoyed the breakfast. They had eggs and bacon as well as cream cheese and pastries. However we did not know that the hotel was under construction prior to booking. Also, the elevator was broken which might be a problem for some people.

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Cleanliness

Cleanliness is inconsistent: multiple reviews cite dirty carpets and bathrooms, odors, bugs, and sporadic housekeeping, though a number of stays found rooms acceptably clean.

Related guest reviews

2

Donna

Sep 3, 2025

·

Stayed 3 nights

Place was disgusting Never stay there again.

4

Holly

Dec 21, 2024

·

Stayed 2 nights

This hotel has gone downhill. There were numerous people standing around, smoking weed in the parking lot and the lobby itself reeked of weed in spite of it being a nonsmoking facility. The clerk seemed high too. The breakfast area was dirty. There was mold on the bathroom ceiling and my bed was a mess even after the cleaners came through.

4

William

Oct 14, 2025

·

Stayed 4 nights

We had issues with the toilet not flushing. I advised the receptionist and cleaning crew. We were there for 4 days and nothing was done. I had to keep the toilet lid off to keep making the toilet fill up with water. There was lady bugs all over the ceiling.

2

Scott

Jan 26, 2025

·

Stayed 1 night

Room was covered with dust and cobwebs. Blood stain on floor. Will never stay there again!

4

Linda

Jun 9, 2025

·

Stayed 1 night

I book this room for 1 night that cost me almost $200, clearly nobody clean the room before our arrival, there were some hair in shower and in the bed, the comforter were dirty, the floor, the doors and the mirrors was dirty. The drawer was broken.....For the breakfast in the morning after, there was some powder eggs, dry bacon and no fruits.

4

Yuang

Oct 31, 2024

·

Stayed 1 night

Disapointing. The cleanliness is very bad. There are more than a dozen dead flies hiding behind the curtains on the windowsill. There are many yellow spots in the coffee machine, which seem to be insect eggs. The rest of the hotel is OK, but the cleanliness problem makes me feel very bad!

2

AQIL

Oct 29, 2024

·

Stayed 1 night

Dirty carpet and rooms. I need a refund please

6

Teresa

Oct 9, 2023

·

Stayed 1 night

Room was not the cleanest , there was gooey in the shower , looked like tooth paste. Building looked a bit run down, garbage was over flowing when you entered.

2

Lili

Oct 30, 2024

·

Stayed 1 night

Linens were DISGUSTING. Literally threadbare. Fitted sheet had holes and was entirely pilled. (took pics) Pillows are lumps of foam shoved into a scratchy case. Rugs were gross. Bathroom and sink area not well cleaned. The staff couldn’t seem less interested if they tried. For the nurse who reviewed this hotel and said it was one of the “cleanest”, I based my reservation upon your review. You should be restricted from feedback because, wow. Staff had trouble finding my reservation/used booking platform. Happens often. Disappointed with this chain and will avoid at all costs. Nasty.

6

Anthony

Jun 16, 2024

·

Stayed 1 night

Rooms were dirty. Cobwebs, Ceiling fan caked in dust. Black hairs in bedding that were not mine. Outside of the property is under construction with Tyvek wrap. Furniture in room stained with who knows what. Sink and tub filthy. The property should be closed down.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and can be noisy, with worn furnishings and variable mattress comfort; some mention loud or troublesome HVAC and occasional layout quirks.

Related guest reviews

8

Dakota

Jul 7, 2025

·

Stayed 1 night

For our 2 year anniversary this was pretty nice stay. And we loved our time here, great staff super nice and we appreciated the congratulations. Are room was great at 316 view was great, And super clean this was are first time staying at a hotel together so thank you for making this memorable.

8

Alan

Jul 2, 2024

·

Stayed 1 night

Hotel is going through a renovation, Room is old style with sink in entrance of room. Small bathroom just enough space to get out of the shower or stand up from the toilet.

6

Rhonda

Jul 31, 2025

·

Stayed 1 night

This hotel is tired. Its well worn. Light bulbs were not working, hallway noisy, bed well worn, fridge really noisy. The AC was good, rooms are spacious just need a facelift. Needs a bit of love.

8

Randy

May 5, 2024

·

Stayed 1 night

We had a had a good stay except for the mattress. The mattress sunk into the middle of the bed. It was very uncomfortable for my husband and I.

8

Terri

Dec 16, 2023

·

Stayed 2 nights

Comfortable bed, hot shower, room was clean and nice that it had a fridge and microwave. There is a full breakfast and a pool with hot tub also. Elevator isnt in great shape and halls smell of pot constantly

6

Marissa a

Oct 3, 2024

·

Stayed 2 nights

Very hard to sleep very noisy you can hear everyone in every room. People yelling well past midnight. Also very bright even with curtain/liner closed still light in room. No way to set air to have fan on constantly to try and cover the noisy.

6

Jonathan

Jul 27, 2024

·

Stayed 1 night

Room 407 the air conditioning have a crazy loud vibration, i had trouble to sleep because of the vibrations that the machine do .Unfortunately I notice the sound only when it was time to sleep . Otherwise i would have asked to change room

8

Patrick

Mar 14, 2025

·

Stayed 1 night

Rooms were a little dated. Under construction at hotel tho. Overwhelming smell of mariuana on every floor. I dont mind usually but the smell was constant. Front desk ppl were nice.

8

Johan

Jan 13, 2025

·

Stayed 1 night

The room I was in looked like it had some recent renovations but there still were some things that needed to be completed. They shouldn't use those room until everything is done. Oh and the heating system needs to be addressed.

6

Jay

Dec 11, 2023

·

Stayed 1 night

Building is showing signs of disrepair

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Service

Many guests praise friendly, helpful staff at the desk and breakfast, but others report slow responses, difficulty reaching staff, or unprofessional interactions.

Related guest reviews

10

Lauren

May 9, 2025

·

Stayed 2 nights

It met our needs for a brief stay, and the staff were all great.

8

Brenda

May 26, 2024

·

Stayed 2 nights

Seemed nice and clean. Breakfast staff was very good and helpful. Hair dryer bit the dust but front desk provided a new one. AC could have been better. Overall good experience.

10

Florence

Nov 9, 2025

·

Stayed 1 night

I was worried about our stay because I had read some mixed reviews. However, I was very pleased eith every aspect of the trip. The desk clerk was friendly and helpful. Our room was clean, wood laminate floor, no carpet. The heat worked, the TV worked and we had a little refrigerator. Breakfast was more than adequate. Waffle maker, eggs, sausage, some cold cereals, coffee and OJ. I would stay here again.

4

Kenneth

Apr 15, 2025

·

Stayed 1 night

The hotel itself was fine, but the service was lousy. We did receive a warm welcome when we registered, but otherwise the staff was not friendly. No "good mornings" and staff was mostly unseen. Lots of foul language heard from staff in the office behind the reception desk. Won't be staying at this particular location again.

10

Katherine

Oct 2, 2025

·

Stayed 1 night

Nice stay. Staff friendly. Breakfast good. Unfortunately hot tubwas closed which was disappointing. Hotel under major renovations but was still a very nice stay.

8

Benjamin

Aug 13, 2025

·

Stayed 1 night

I usually stay at the Fairfield Inn, however they jacket up the price, so I was will to try La Quinta. 1/2 the price for basically same room, and a better breakfast offer. I was very pleased. The staff was very friendly and helpful. I plan on being back.

6

Stephen

Jun 10, 2024

·

Stayed 2 nights

We stayed 2 nights and expected our room would be made up with fresh towels and more toilet paper after the first night but it wasn't. The room was clean when we arrived though. We asked for towels at the desk but only got 2 out of 3 because there wasn't any more in the laundry room. Iron in the room was broken but we were supplied with a working one by the front desk. Room keys worked sporadically so it was a pain having to go to the front desk repeatedly to have them reactivated. I will say all the staff that I dealt with were very helpful and friendly but it seems they were dealing with short staff as the room maids were no where to be found. We picked this property because of the great room rates.

8

Mark

Apr 11, 2024

·

Stayed 2 nights

Very friendly and helpful staff even though they were very busy

2

Diane

Jun 28, 2025

·

Stayed 1 night

First floor room was unsafe. The window could not be locked, and the adjoining door was not locked. We were given a first room floor because the elevator was broken and they said we should’ve received a text which we had not. The room was also without toilet paper which the front desk had difficulty finding. When she brought us the roller toilet paper as we were noticing that the room was not able to be secured we advised her that we would be checking out. I told her I could not sleep in a room could be securely locked and especially on the first floor. The front desk was nice enough to assist us and made notes on our Reservation as to why we were checking out and gave me the name of the manager (Kevin) to call the next day regarding a refund. Despite calling multiple times and leaving messages I’m with staff; he was not available and did not return my phone call for the next two days Travelocity declined my refund via email stating the I had not gotten approval from manager (as predicted by the competitor we stayed with - who along with many others guessed the name of the hotel we had checked-out from without us even telling them because of the known condition of the hotel). Money or not - my safety and that of my daughter come first!

10

Elaine

Apr 1, 2025

·

Stayed 1 night

The stay was hreat Shannon the assistant manager

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Location

Conveniently located off I-87 near shops and dining, making it easy for road trips and errands.

Related guest reviews

10

Duane

Jul 13, 2024

·

Stayed 2 nights

I've stayed there one other time and was just as happy as with this stay. They are under some outdoor construction but it doesn't interfere with anything. It's perfectly located just off the Northway exit. Plenty of businesses to shop at and many places to eat. Plattsburgh isn't that big. Many places within driving distance.

8

Michael

Mar 24, 2025

·

Stayed 3 nights

We stay here often to visit our Plattsburgh family. Despite the fact this facility is in the midst of a re-model, we enjoy staying here as it is convenient and user friendly.

10

cynthia

Feb 23, 2025

·

Stayed 1 night

Nice and affordable quiet and near every thing

8

rima

Sep 2, 2024

·

Stayed 1 night

Excellent location near everything

8

Jean Marc

Oct 6, 2024

·

Stayed 1 night

Convenient to the highway and restaurants.

8

David

Jun 29, 2024

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Stayed 1 night

Check in was fast and friendly. There is an enclosed pool. The property is on the edge of town with very little in walking distance worth walking to.

8

Jen

Oct 21, 2024

·

Stayed 2 nights

Excellent location close to all gas, restaraunts all within walking distance. The shower was hot with great pressure, but the towels were rather thin and scratchy. The bed was comfortable and the room very good. Breakfast was excellent with sausage and eggs, fresh fruit and all the standard muffins/bagels/cereral, etc. The pool and hot tub hours were awesome 7:00 am to 11:00 pm. That was a nice bonus.

10

Kieran

Oct 28, 2023

·

Stayed 1 night

Very convenient.

10

Andrew

Feb 24, 2025

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Stayed 1 night

Great location 4th time at this hotel. No issues.

10

Michael

Aug 26, 2025

·

Stayed 6 nights

La Quinta needs to invest in this property. We had a great stay and a great vacation, but the hotel is run down a bit. 1. The La Quinta sign was broken, so you can't really see it from the road (they are working to fix it). 2. The pool and hot tub were broken. 3. The elevator broke on day two. 4. The vending machine was also broken. This is why they need to get this place going. 1. Its a great location right off exit of 87. You dont even need to turn on the main street. 2. Mall and movie theater are right behind the building. 3. Butcher Block is next door and a great place to grab food. Everything you need is right off that street. Also staff were very friendly

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Dining

Breakfast feedback is mixed: options like waffles, eggs, and bacon are common, but the area can feel cramped and items or equipment sometimes run out or don’t work.

Related guest reviews

4

Linda

Jun 9, 2025

·

Stayed 1 night

I book this room for 1 night that cost me almost $200, clearly nobody clean the room before our arrival, there were some hair in shower and in the bed, the comforter were dirty, the floor, the doors and the mirrors was dirty. The drawer was broken.....For the breakfast in the morning after, there was some powder eggs, dry bacon and no fruits.

10

Florence

Nov 9, 2025

·

Stayed 1 night

I was worried about our stay because I had read some mixed reviews. However, I was very pleased eith every aspect of the trip. The desk clerk was friendly and helpful. Our room was clean, wood laminate floor, no carpet. The heat worked, the TV worked and we had a little refrigerator. Breakfast was more than adequate. Waffle maker, eggs, sausage, some cold cereals, coffee and OJ. I would stay here again.

8

michelle

Jul 8, 2025

·

Stayed 1 night

The toaster for breakfast did not work. Scrambled eggs where not warm enough

10

Joanne

Dec 16, 2024

·

Stayed 2 nights

This hotel was great. The heated pool and hot tub were open early and closed late. The kids had a ball in that area where there was chairs and tables. We got Little Cesars pizza accross the street and ate at the pool. Breakfast was great..waffles, bacon, eggs, yogurt, cereal and much more. The place is being renovated, and the shower needs work...cant take a bath there..but it was a great price and worth it! The Champlain mall.is 8 min walk away, Walmart, Applebee's, and more is 5 min drive. We felt safe there and the staff were very nice.

10

Joan

Oct 21, 2024

·

Stayed 2 nights

Friendly and helpful staff. Very comfortable room. Delicious breakfast!

8

Mandy

Feb 27, 2024

·

Stayed 1 night

Room was clean but bathroom tub took a while to drain. Pool was open but hot tub was not available. Beds are comfy. Breakfast was okay nothing fantastic. Few choices such as scrambled eggs, sausages, waffles, bagels, cereal. Juice was watered down and would of liked yogurt and more variety of pastries but it came with the cost of the hotel whoch was resonable. All in all a good stay

8

Ramiro

Jul 29, 2025

·

Stayed 1 night

Breakfast can have a little more variety and sausage was undercooked

10

John

Jun 12, 2024

·

Stayed 1 night

Getting a text at 8:12c in the a.m. wanting to know when we were checking out was not the desired wakeup call. Consequently we decided to go for the breakfast in the lobby rather than Dennys at 11:00/ What a mistake !! The choice was stand in line and make your waffle or have nothing. No plates( only bowls), no jam ( only syrup and butter ) were the options available. What a farce to call this breakfast ! OJ was coloured water- no orange taste at all. Worst breakfast ever at a Wyndhams !!

4

Garnett

Oct 21, 2024

·

Stayed 3 nights

There were no towels in my room. The breakfast room was cramped and they ran out of coffee. Parking was difficult and the area around the hotel was dirty. I have stayed at this hotel several times when visiting my daughter and her family, but I don't know if I will do so again.

6

Brenda

Nov 13, 2024

·

Stayed 2 nights

The building was under renovation and this was not disclosed to me. Dining room attendant gentleman was very rude. At checkout I asked for a printout of my bill and was told it was in my email.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$87
March	$79
April	$79
May	$87
June	$85
July	$99
August	$119
September	$103
October	$102
November	$82
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $83	15 $88	16 $90	17 $83	18 $97	19 $97
20 $85	21 $84	22 $87	23 $88	24 $88	25 $182	26 $308
27 $84	28 $86	29 $84	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $117	3 $124
4 $88	5 $102	6 $105	7 $107	8 $107	9 $137	10 $138
11 $106	12 $91	13 $91	14 $92	15 $90	16 $111	17 $124
18 $86	19 $86	20 $88	21 $88	22 $86	23 $110	24 $112
25 $81	26 $82	27 $83	28 $84	29 $83	30 $106	31 $108

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Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Accessible (Mobility Hearing Impaired Accessible)

Apartment, 1 King Bed (Forest View)

Deluxe Room, 1 King Bed (Deluxe Executive Room)

Room, 2 Double Beds, City View

Room, 1 King Bed (Various Views)

Suite, 1 King Bed, City View

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about La Quinta by Wyndham Plattsburgh

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