Name: Americas Best Value Inn Plattsburgh
Address: 19 Booth Drive, Plattsburgh, New York, United States of America, Plattsburgh, New York, US
Price range: $81–$108 per night
Rating: 7.5

What guests think

Across reviews of Americas Best Value Inn Plattsburgh, travelers frequently report significant cleanliness problems, dated rooms with maintenance issues, and smoke or other odors, while a smaller number note clean, quiet stays and reasonable prices for a basic overnight stop.

Common concerns include dirty or stained linens, hair in bathrooms, trash left from prior stays, and broken locks or fixtures, plus inconsistent Wi-Fi. Location is convenient to I-87, shops, and restaurants, but the pool is sometimes closed and breakfast is a very basic continental spread. Expect a no-frills stay where value can vary widely by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are inconsistent: several guests found the pool closed and stairways dated, and many report in-room spa tubs not working or unclean, alongside mixed Wi-Fi performance. Parking is easy; there is no elevator.

Related guest reviews

4

cindy

Jul 19, 2025

·

Stayed 1 night

the room was dirty in bad condition with stains on bathroom ceiling dirt on carpets computer chair under desk spider webs on ceilings and the infestion of bugs outsside of the room as you enter the front door. my companion brought 4 of them on his shirts an shorts into the room and had to be flushed in toilet . i was worried about bringing them home with me. the only good thing about the room is the air conditioner it works great but the rest is awful beds included.this whole property need a big upgrade . they advertize things that they dont even provide the pool is closed also and after coming back after a very hot day we looked forward to going for a swim and found out it was closed . false advertizing is not good karma fool me once you wont fool me again will never stay here again.

6

nancy

Apr 9, 2024

·

Stayed 1 night

No elevator. Dangerous staircase. Very long walk to room.

6

Alexander

Sep 27, 2023

·

Stayed 2 nights

Pool was closed, which has not been indicated during booking. WiFi is not available in the room. Room with a rotten smell. Food from previous guest in the fridge.

10

Marianne

Jul 30, 2023

·

Stayed 1 night

Perfect for one night-clean, quiet, nice pool, decent breakfast

6

K

Aug 24, 2024

·

Stayed 2 nights

The hotel was about average for the price that I paid. The breakfast was good, but could have used some eggs and waffles and sausage. The best part really was the pool. I haven't seen a pool that clean and immaculately maintained in a very long time.

6

Anthony

Jun 16, 2024

·

Stayed 1 night

The service was fine. It looked like the different counter persons throughout my stay were keeping busy. A few times the counter was unattended. The room was fine for the price… but upon arrival, it smelled of pretty fresh cigarette smoke. The pool was clean and refreshing. Overall, a pretty good value.

8

mike

Aug 17, 2024

·

Stayed 1 night

Older hotel but clean and easy parking.

6

Maria

Jul 18, 2025

·

Stayed 1 night

I excpected to use pool is not open .Room is good with jaccuzzi

6

Maria

Jul 21, 2025

·

Stayed 2 nights

No pool working not good cofee very weak.No artificial sugars.Room.nice and big had jaccuzzi.

2

Shauna

Jul 13, 2025

·

Stayed 3 nights

The staff that checked us in was very rude. The internet didn’t work whatsoever.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly cite poor cleanliness—dirty or stained linens, hair in bathrooms, lingering odors, and trash or food left behind. A minority reported acceptable or clean rooms.

Related guest reviews

4

Govind

Aug 12, 2024

·

Stayed 1 night

Bed sheets, couch , floor carpet all dirty...

6

Aundrea

May 16, 2025

·

Stayed 1 night

This hotel was sketchier than sketchy. Everything was dirty… and I mean dirty. Stains on the furniture. The bedding had stains and holes. The bathroom walls looked like someone had vomitted all over them and the toilet had someone’s pee on the seat. We basically slept with one eye open all night.

2

Jeanean

Nov 12, 2024

·

Stayed 1 night

This place was disgusting. There was hair all over the place, including on the pillows, cigarette burns on the sheets, the sink was dirty, the shampoo in the shower had been used. We couldn't spend the night, it was so gross we left.

2

Kedma

May 10, 2025

·

Stayed 1 night

Very dirty

2

FERNANDA

Jul 3, 2025

·

Stayed 1 night

Dirty, bugs, ceiling falling down, smell horrible smoke in the room was smoke free, front desk rude. DO NOT STAY HERE

2

Miranda

Oct 14, 2024

·

Stayed 2 nights

The room was not cleaned!! Stains on the carpet. There was something in the microwave (we never used because it was dirty) there was hair in the shower. The beds were comfy but very stained and there bedding is stained. When I went to the office to ask for towels they only allowed me to have 2towels one per guest.per hotel policy. Terrible customer service.

4

RaeShawn

Feb 25, 2025

·

I have stayed at America’s Best Value Inn multiple times because of its budget-friendly rates and last-minute availability. However, my recent experience was unacceptable. The room was extremely unclean—the comforter was covered in dog hair, and there were long strands of brunette hair all over the sheets, pillows, bathroom floor, sink, and towels. It was clear the room had not been properly cleaned. Additionally, there was no hot water in the shower or bathroom sink during my stay, despite the outside temperature being 7 degrees in Plattsburgh. This made for an extremely uncomfortable experience. The linens were also stained and dirty, with visible boot prints as if they had been stepped on and then reused. I understand this is a budget hotel, but the lack of cleanliness and basic amenities is unacceptable. I can no longer recommend this hotel to anyone, including solo travelers or families. I will not be returning.

2

William

Aug 20, 2025

·

Stayed 1 night

This was the filthiest hotel Ive ever experienced. From the cigarette butts and chicken bones all over the parking lot - stained smelly carpet, room smelled like cigarettes and pee. The staff were nasty and unprofessional. There were hairs in the bathtub... gross! Big mistake and never, evercagain!!

2

Valerie

Oct 12, 2025

·

Stayed 2 nights

The room had not been cleaned properly prior to our stay. The floor was sticky. There were stains on the sheets of the bed. There was a very strong odor (smelled like dirty diapers). The toilet was really gross, stained, and discolored, along with the shower. The room we stayed in did not look as nice as the photos online. Only one of the 3 lights in the hotel worked. The door to the hotel room is bent as if it has been broken into before. There was no dead bolt on the door. There were also some sketchy looking folks in the parking lot doing god knows what. My boyfriend and I did not feel safe or comfortable in this hotel.

2

Kimberly

May 5, 2025

·

Stayed 1 night

I was shocked at the lack of cleanliness at this hotel. I went to the room and the sheets had blood and other nasty stains on them and there was hair everywhere. The sink, tub and toilet were all dirty and had not been cleaned. When I went to the front desk to ask for a refund they told me their cleaning person had cleaned the room, which is a disgrace because even the lobby was disgusting. I got my money back and went across the street to the LaQuinta and I would recommend that hotel to anyone. The people working at this Best Value Inn should be fired!

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Rooms

Rooms are dated and worn, with recurring maintenance issues such as malfunctioning door locks, damaged fixtures, and aging HVAC; soundproofing and light blocking can be weak. Some guests found rooms spacious or quiet and beds acceptable.

Related guest reviews

4

Brian

Oct 8, 2024

·

Stayed 1 night

Facility was outdated, both interior and exterior. People partying in the hall outside our door.

6

Mark

Nov 18, 2024

·

Stayed 1 night

I was looking for a hotel for one night for a good price, and this hotel was very well priced. The room was okay, could have been a little cleaner in the bathroom. The outside light shined into the room and the blackout shade did not completely block it out.

4

Andrea

Jul 14, 2024

·

Stayed 1 night

We had to request a change of rooms as the sheets on one of the beds was so worn out it had see through patches. One of the beds looked slept in and the musky smell was off putting. We were moved to another room hours later that didn’t have a working key card system as it appeared that the door was previously broken into and the electronics were damaged. This place is like skid row motel, I will never stay here again. I didn’t feel safe or clean.

4

Anastasia

Jul 24, 2023

·

Stayed 1 night

Very noisy. Pillows were lumpy.

6

Sandra

Jan 22, 2023

·

Stayed 1 night

The internet is not user friendly! The sofa. was not made up to sleep ! No xtra pillows etc!!

10

michelle

Dec 17, 2023

·

Stayed 1 night

We needed a local, quiet place to sleep after a long day of shopping. The hotel is basic but clean, affordable, breakfast included and I was surprised how comfortable the beds were. I'd like to give it 5 stars however we had a horrible sleep and therefore our stay was ruined. At 6 am, the room above us was blaring music so loud, it woke us up. We had to call the front desk twice before they finally got them to lower he music, but it was still loud. By then, we were wide awake and it took us a while to fall back alseep. Consequently, we missed breakfast but thata not a huge deal. There was constant stomping, a child running, it was just annoying on what should of been our relaxing, kid free, sleep in weekend. Front desk said sorry, but didnt seem to care. We left exhausted. Ask for a room on the top floor or ask to be placed away from long term renters.

4

Allan

Oct 23, 2024

·

Stayed 1 night

Very reasonable price, decent beds. Property is very worn and shaby. Bathroom clean, carpet ?, door very poor, AC ?.

2

Robert

Aug 1, 2023

·

Stayed 2 nights

The exterior door looked like it had been kicked in at least once before. The dead bolt didn’t work on the door; there was a huge stain in the rug where the AC leaked and there were other stains as well; there were holes in the wall with fresh spackle; the chair appeared to have been urinated in and had a huge stain and on top of it all the “non smoking” room smelled so much like smoke that we all had sinus issues all night long. The walls are paper thin. Even the TV from the next room woke us up. Would not recommend this hotel.

6

Diego

Jun 26, 2023

·

Stayed 1 night

air conditionning was not working proprerly. the installations are old and it needs to be more clean

6

Sean

Aug 1, 2024

·

Stayed 1 night

Room was outdated and not maintained. Night staff (Lisa) unfriendly and preoccupied with personal phone.

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Service

Service is mixed: some staff are friendly, helpful, and handle issues quickly, while others are described as rude, unprofessional, or absent, with occasional delays or problems at check-in. Communication about fees and policies can be unclear.

Related guest reviews

6

Ashley

Jan 2, 2024

·

Stayed 2 nights

Kim at the front desk was very helpful.

10

Keith

Sep 22, 2024

·

Stayed 1 night

Easy check in; nice room

2

David

Oct 6, 2025

·

Stayed 1 night

After an 8 hour drive to attend a local wedding with 45 minutes to check in, get dressed and leave for venue, we were informed that our room was not yet ready and would take an additional 30 minutes to prepare. Nicely explained that, that would not work due to wedding starting in 45 minutes. This was met with complete unprofessionalism and excuses about non English speaking colleagues. I proceeded to tell her that means nothing to a paying customer who is attempting to check in after check in time. “Kim” whom just processed my payment became disrespectful displaying nasty attitude opposed to helping solve the issue or offering lobby bathrooms as a changing space so we could be on our way. Wife and I changed into a suit and evening gown and were provided a key to our room 45 minutes after check in. Incompetent and Ignorant staff!

6

Jacob

May 30, 2024

·

Stayed 1 night

I was surprised at check in when I was informed that there would be an additional $20 pet fee. There was no mention of that fee when I made the reservation, just an indicator that the property was pet friendly.

2

Andrew

Apr 22, 2025

·

Stayed 1 night

The property appears to beused as a local boarding house maybe. I had a fridge that wasnt very cold, a door that wasnt locking properly and most of all there was a roach walking around on the sofa, where there's one there's many more unseen and upon check out I notified the front desk and he acted like I was lying sorry this placed is poorly maintained and poorly run Andy

8

Phyllis

Sep 30, 2024

·

Stayed 1 night

The staff was amazing. the stay was ok

6

Tamika

May 22, 2025

·

Stayed 1 night

I like that they wanted to make sure the rooms were clean for use. However, when we checked in and went to our room, it wasn't ready. It was disappointing waiting 40 minutes for our room to be cleaned after arriving an hour later than we shared with the hotel. We as travelers continued to go back and forth from the front desk to our room to communicate what was happening, instead of the hotel team member communicating to us any issues or concerns when we checked in. Nor were any other options suggested to us. When we asked the hotel team member for a different room, we were told the rooms were booked up and the one they could offer didn't meet our needs due to the number of persons in our party. The team member was kind and apologic of our situation which soften the blow of our disappointment. Our room had the following concerns: the bathroom door had a significant dent as though someone puched it, the bathroom door wouldnt close completely without lifting it first, the sink and shower/tub had a stinch that came through everytime the water was used and there were isses with the toilet.

6

ToMarah

Oct 21, 2024

·

Stayed 2 nights

Price point was ok by comparison to other properties in the area.....although I find them all overpriced for the area. Bathroom wasn't that clean. It was fine for a place to sleep. Staff were great!!!

2

Annemarie

Jul 30, 2024

·

Stayed 1 night

Room door was open, room had not been cleaned and was filthy dirty. We could not stay there and would like a refund. We had to stay somewhere else. We have pictures of the state of the room when we arrived and so does the girl at the front desk.

8

Karen

Jul 14, 2024

·

Stayed 2 nights

Kim was very helpful and the breakfast area was very nice.

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AI-generated summary based on recent guest reviews

Location

Location is convenient—right off I-87 and close to restaurants, shopping, and the ferry. Some guests noted the entrance can be a bit hidden behind a restaurant.

Related guest reviews

8

angel

Nov 26, 2024

·

Stayed 1 night

Cose to food and shopping

8

Tim

Sep 29, 2023

·

Stayed 1 night

It was easy access to stores and restaurants.

10

Reed

May 2, 2024

·

Stayed 2 nights

This hotel is very comfortable and easy to access, with a restaurant right in front of it. We were working in Vermont for the weekend and it's only 15 minutes from the ferry which was super convenient for us!

6

Gary

Jan 18, 2023

·

Stayed 2 nights

The rooms and building are very tired and in need of renovation. However the location is good (although hard to find initially as it's behind a large restaurant) and the beds are very comfortable.

10

Xavier

Aug 20, 2023

·

Stayed 1 night

Basic inexpensive motel - a bit dated, but clean and quiet. Staff very friendly. Great room rate and a great location right off I-87. Got a great night's sleep and was on my way

8

Linda

Jun 24, 2023

·

Stayed 3 nights

No elevator. Very basic breakfast: no eggs, no yogurt. Soft bed. Spacious room. Good location.

10

Fabio

Jun 27, 2023

·

Stayed 1 night

Very good price and very convenient location

6

Dustin

Mar 23, 2025

·

Stayed 1 night

Convenient and close to food

8

bill

Jul 18, 2023

·

Stayed 2 nights

wow ok. great area. lots of food options. lots of shopping options. everything was close

6

Michael

Oct 13, 2024

·

Stayed 1 night

The property is right off the freeway - very easy to get to! This is an older property that needs to do some updating. A little fresh paint and new carpets would go a long way!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic continental (toast, bagels, cereal, occasional waffles), with several reports of limited selection, weak coffee, or items not replenished. Others found it adequate for the price.

Related guest reviews

10

Alexandrina

Jul 11, 2025

·

Stayed 3 nights

The room was comfortable, and breakfast waffles are great.

4

Andrew

Oct 18, 2024

·

Stayed 1 night

Room smell and noise, aluminum foil over smoke detector. Bad quality food for breakfast.

4

Clare

Apr 13, 2024

·

Stayed 1 night

Property was run down Railings on stairs were loose-was afraid I would pull them off. They provided coffee but no cream. When I saw that breakfast was included, I assumed we wouldn’t have to use powdered cream. Wrong. The oj machine dispensed clear water. The one employee never had time to fix it because he appeared to be the only employee on their busiest day of the decade.

4

brian

Aug 20, 2024

·

Stayed 1 night

They include a "breakfast" which was toast and cereal. Lame effort on the food. Staff seemed more interested in their phones and was higher priced and lower quality than other hotel stays in recent past.

6

Jeffrey

Sep 16, 2024

·

Stayed 2 nights

The property was okay. Staff were friendly. The advertised breakfast was basically a toast/bagel stop. The rooms were adequate. The one negative was the towels were too small and were not sufficient to dry an adult.

8

ashley

Jul 8, 2024

·

Stayed 2 nights

Upon entering our room for a two night stay, there was a light smell of cigarettes. I had to sign a paper saying i would be charged if animails where brought into the room. Upon entering our room and organizing our things, I found a piece of dog food on the floor. The tv had a hard time connecting to the service. There was a nice lookimg pool area though we did not make it to it. I found it to be quite. The beds where comfy. Good water pressure for the showrs. Breakfast was bread for toast, bagles, some muffins, package oatmeal, three different cereals and you could make waffles. They had coffee, apple and orange juice. Also a choice of an apple to take

6

Julian

Sep 29, 2024

·

Stayed 1 night

Breakfast was limited. Room was dated.

8

John

Jul 12, 2025

·

Stayed 1 night

Stayed one evening. Room was fine, WIFI was excellent. Breakfast was good. Great value for price.

6

Greg

Oct 6, 2024

·

Stayed 2 nights

The good: beds very comfortable, shower was nice. Good hot water and water pressure. Decent amenities: fridge, microwave , desk, USB outlets. Decent TV. The bad: very dirty, stains everywhere on everything (bathroom pretty clean). Outside very dirty especially stairwell areas. Pillows were an inch thick. Maybe. Continental breakfast is basically cereal and bagels.

8

Karen

Jul 14, 2024

·

Stayed 2 nights

Kim was very helpful and the breakfast area was very nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$71
February	$58
March	$72
April	$75
May	$84
June	$78
July	$88
August	$94
September	$104
October	$96
November	$75
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $81	16 $82	17 $81	18 $91	19 $90
20 $91	21 $91	22 $89	23 $90	24 $90	25 $91	26 $108
27 $90	28 $90	29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $90	3 $90
4 $90	5 $90	6 $90	7 $90	8 $91	9 $91	10 $90
11 $90	12 $90	13 $91	14 $90	15 $90	16 $90	17 $90
18 $90	19 $90	20 $90	21 $91	22 $90	23 $90	24 $91
25 $90	26 $90	27 $90	28 $91	29 $90	30 $91	31 $90

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Smoking, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Room, 1 Queen Bed

Deluxe Room, 2 Double Beds

Suite, 1 King Bed Deluxe Jetted Tub

Room, 1 Queen Bed, Smoking

1 Double Bed Deluxe

Room, 2 Double Beds, Smoking

Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Americas Best Value Inn Plattsburgh

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