Name: Candlewood Suites Oklahoma City-Moore by IHG
Address: 1701 North Moore Avenue, Moore, Oklahoma, United States of America, Moore, Oklahoma, US
Price range: $71–$180 per night
Rating: 7.95

What guests think

At Candlewood Suites Oklahoma City-Moore by IHG, travelers highlight the convenient location and fair value, while multiple reviews report frustrations with authorization holds, overcharges, and debit-card policies during check-in that created delays or tied up funds beyond the stay.

Suites are generally spacious, quiet, and practical for longer stays, thanks to full kitchens and in-room amenities. Housekeeping is often good in rooms but inconsistent in common areas, with occasional smoke odors, missed spots, or trash in hallways; the elevator is also described as slow or dirty. There is no complimentary breakfast, though snacks or frozen items are available for purchase. Expect apartment-style comfort with basic extras and some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly with on-site laundry noted; however, the elevator is described as slow and sometimes dirty.

Related guest reviews

6

John

Oct 1, 2023

·

Stayed 1 night

We got there and the check in counter was dirty and had hair on it. I thought oh no…..They had no water to sell and very limited snacks. I got on the elevator and it was filthy. The corners were built up with dirt a grim from not being cleaned. I thought maybe I’ll skip spending the night and push on the 3 hour drive back home. I got in the room and was pleasantly surprised. It was clean and in good condition. My room was next to the elevator but I didn’t hear it at all. Checking out the next morning and the lobby floor was very dirty. The check in counter was still dirty from the night before.

6

Dawn

Sep 20, 2024

·

Stayed 1 night

It was a decent stay. Disappointed with no continental breakfast. I should have read that in the details. The elevator was extremely noisy and very slow. Room was very nice, except one of the charging plug's next to the bed didn't work. Overall decent stay but we will try somewhere else next time.

10

Dorothea

Sep 22, 2024

·

Stayed 1 night

I enjoyed a large spacious room with a dishwasher, cook top, refrigerator, microwave, some dishes, coffee maker, soft chair, desk, phone, huge TV, laundry facilities. It is a room where you could live comfortably for an extended period of time. I was positively impressed for a hotel in this class and price range.

8

Alexandra

Jun 21, 2022

·

Stayed 1 night

Clean, no frills hotel with a decent room and kitchenette. Dog friendly as well. Great option for the price.

8

Sam

May 28, 2022

·

Stayed 1 night

Quite and nice hotel for family, couples or a single person. Pet friendly... I like it.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often clean, but reviews note inconsistencies: dirty lobby or elevator, missed spots like sticky surfaces or debris under furniture, smoke odors in some rooms, and occasional hallway trash.

Related guest reviews

6

John

Oct 1, 2023

·

Stayed 1 night

We got there and the check in counter was dirty and had hair on it. I thought oh no…..They had no water to sell and very limited snacks. I got on the elevator and it was filthy. The corners were built up with dirt a grim from not being cleaned. I thought maybe I’ll skip spending the night and push on the 3 hour drive back home. I got in the room and was pleasantly surprised. It was clean and in good condition. My room was next to the elevator but I didn’t hear it at all. Checking out the next morning and the lobby floor was very dirty. The check in counter was still dirty from the night before.

10

JOE

Sep 12, 2022

·

Stayed 2 nights

Friendly and helpful staff. Easy check-in and clean rooms. Good location.

6

Marjorie

Jul 13, 2025

·

Stayed 1 night

Claims to be a non-smoking hotel but was obviously a smoking hotel before and was not completely remodeled. Could smell smoke when the AC ran. Water pressure in bathroom sink was pathetic, not even strong enough to rinse toothpaste out of my toothbrush. Also, long-term tenants just put their trash outside their door in the hallway giving a really poor impression to newly arriving guests.

8

toby

May 9, 2022

·

Stayed 1 night

On this day the room that we had featured a recliner. It had been moved into the middle of the floor and cleaned around. I moved it back in the corner and there was money and food underneath the chair. The end table by the bed was not wiped down because it had sticky residue on it.

10

Elaine

Jun 27, 2025

·

Stayed 2 nights

Excellent hotel! Great location! Loved the room! Very clean & great rate!

8

TIFFANY

Aug 15, 2025

·

Stayed 2 nights

The room was very clean, it was SO COLD in the room. I was literally in the bed under the blankets the entire time I was there. I promise you could’ve hung meat in the room.

8

VANESSA

Nov 21, 2022

·

Stayed 2 nights

The property itself was better than I expected from the photos. The only issue was with check in. Never in all my years of vacations, have I been charged the full amount AND also had a “second pending charge” for the full amount. We stayed 2 nights in a studio so it was like almost $900 held in limbo. I couldn’t imagine if I only had that amount for weekend to eat or play with. There’s something suspicious about that. I’ve stayed in multiple properties across the United States and there’s a charge for the stay and a second pending charge for a lot smaller for incidentals. This should be looked into for those that would be screwed if all their money was held because whoever checked them in, mischarged them for the incidentals. So my advice is when checking in, to clearly ask how much they are charging. Other than that, the room was clean and proper and much more updated than the pics give it justice. Would stay here again even after the issue at check in.

10

Debora

Dec 11, 2023

·

Stayed 1 night

My son and I was in the city for a birthday party and we chose the hotel. We were very pleased by the comfort of the room and beds There wasn't any big issues of cleanliness except mirror was dirty, some dishes weren't very clean and counter had some stuff that wasn't wiped up. Over all I was still pleased .

10

Peggy

Nov 18, 2023

·

Stayed 1 night

Staying one night. Every thing is very nice, clean, quiet. Location is very convenient off I-35.

10

Theresa

Jul 2, 2024

·

Stayed 6 nights

Nice and clean

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AI-generated summary based on recent guest reviews

Rooms

Spacious, quiet suites with full kitchens and comfortable beds suit longer stays. Some report full-size (not queen) beds, weak sink water pressure, a faulty bedside outlet, or difficulty controlling room temperature.

Related guest reviews

6

Marjorie

Jul 13, 2025

·

Stayed 1 night

Claims to be a non-smoking hotel but was obviously a smoking hotel before and was not completely remodeled. Could smell smoke when the AC ran. Water pressure in bathroom sink was pathetic, not even strong enough to rinse toothpaste out of my toothbrush. Also, long-term tenants just put their trash outside their door in the hallway giving a really poor impression to newly arriving guests.

6

Dawn

Sep 20, 2024

·

Stayed 1 night

It was a decent stay. Disappointed with no continental breakfast. I should have read that in the details. The elevator was extremely noisy and very slow. Room was very nice, except one of the charging plug's next to the bed didn't work. Overall decent stay but we will try somewhere else next time.

10

Dorothea

Sep 22, 2024

·

Stayed 1 night

I enjoyed a large spacious room with a dishwasher, cook top, refrigerator, microwave, some dishes, coffee maker, soft chair, desk, phone, huge TV, laundry facilities. It is a room where you could live comfortably for an extended period of time. I was positively impressed for a hotel in this class and price range.

10

Elaine

Jun 27, 2025

·

Stayed 2 nights

Excellent hotel! Great location! Loved the room! Very clean & great rate!

10

Grace C

Jun 27, 2023

·

Stayed 2 nights

Suites with fridge and stove top

8

TIFFANY

Aug 15, 2025

·

Stayed 2 nights

The room was very clean, it was SO COLD in the room. I was literally in the bed under the blankets the entire time I was there. I promise you could’ve hung meat in the room.

8

Mark

Oct 6, 2024

·

Stayed 1 night

Kitchen area in rooms is great

8

Kyle

May 2, 2024

·

Stayed 1 night

Great room. Quiet hotel.

8

Amy

Jun 21, 2025

·

Stayed 3 nights

We had 3 adults in our group sharing one suite. The beds are full sized not queen as thought. Otherwise, we were fine. We did not have instructions in the room to what to do with trash, or linens if we needed more.

8

Patricia

Apr 1, 2024

·

Stayed 1 night

Hotel was nice and convenient. Beds were nice. There was plenty of closet space. Water was hot in the bathtub which is very important to me. All in all a nice stay.

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AI-generated summary based on recent guest reviews

Service

Staff are sometimes friendly with efficient check-in, but many reviews cite issues with billing holds, overcharges, debit-card policies, and an occasional long wait or room access problem.

Related guest reviews

10

Paul

Apr 17, 2023

·

Stayed 4 nights

Location was perfect for my trip to OKC. I have seen this hotel from the road on my other visits to the area, however was leery due to other reviews. I am glad that I did book my stay. The check-in was seamless and efficient. They were training new staff, however the trainee was excellent in my check-in process. The room was my initial hesitation due to the reviews. How way off base those reviews were. The room was perfect - all of the pictures and the usage of the room were spot on. Location is definitely a plus - just a word of advice when using Uber for a pick up - text the driver not to follow the drive app as the direction will take the driver the long way to get there. The location is easy - right off of NW 12th Street. I will stay again on my return visit. Could not recommend this place more - price, location, safe, and a great to rest and relax.

10

JOE

Sep 12, 2022

·

Stayed 2 nights

Friendly and helpful staff. Easy check-in and clean rooms. Good location.

2

Mikayla

Sep 26, 2022

·

Stayed 2 nights

The room was big and nice. Everything else was absolutely terrible. Do not recommend. Terrible service. We had to wait an hour and a half after check in time to get a room. They over charged us. Disabled our friends room so they couldn’t get in and paid them pay again. Awful awful.

10

Renee

Jun 17, 2022

·

Stayed 1 night

I stayed one night. The room was big. Included a refrigerator, microwave, little burner, and a coffee pot. Ironically it had plates and cups but no silverware so that was odd. Very clean, desk clerk was nice, no breakfast served but they did have frozen stuff and snacks you could purchase. No condiments for them though. For a quick stay it worked great

8

VANESSA

Nov 21, 2022

·

Stayed 2 nights

The property itself was better than I expected from the photos. The only issue was with check in. Never in all my years of vacations, have I been charged the full amount AND also had a “second pending charge” for the full amount. We stayed 2 nights in a studio so it was like almost $900 held in limbo. I couldn’t imagine if I only had that amount for weekend to eat or play with. There’s something suspicious about that. I’ve stayed in multiple properties across the United States and there’s a charge for the stay and a second pending charge for a lot smaller for incidentals. This should be looked into for those that would be screwed if all their money was held because whoever checked them in, mischarged them for the incidentals. So my advice is when checking in, to clearly ask how much they are charging. Other than that, the room was clean and proper and much more updated than the pics give it justice. Would stay here again even after the issue at check in.

2

Robert

Nov 14, 2022

·

Stayed 2 nights

The property was fine however will never stay there again. They billed me for the nights and then billed me again for extras that might incur without telling me which forced an issue with my account and they still haven’t credited it back yet

2

Brandon

Nov 14, 2022

·

Stayed 1 night

Should post policy about certain debit cards that cannot be used for incidentals, drove all day and wanted to rest, only to be turned away and not get a refund due to the hotel not allowing a certain debit card to charge

8

Amy

Aug 27, 2025

·

Stayed 1 night

It was ok, not great. Still waiting on the pending $50 deposit fee to drop off my account 27 days later…

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AI-generated summary based on recent guest reviews

Location

Repeatedly praised as convenient and easy to access, including proximity to I-35 and OKC/Moore.

Related guest reviews

10

Paul

Apr 17, 2023

·

Stayed 4 nights

Location was perfect for my trip to OKC. I have seen this hotel from the road on my other visits to the area, however was leery due to other reviews. I am glad that I did book my stay. The check-in was seamless and efficient. They were training new staff, however the trainee was excellent in my check-in process. The room was my initial hesitation due to the reviews. How way off base those reviews were. The room was perfect - all of the pictures and the usage of the room were spot on. Location is definitely a plus - just a word of advice when using Uber for a pick up - text the driver not to follow the drive app as the direction will take the driver the long way to get there. The location is easy - right off of NW 12th Street. I will stay again on my return visit. Could not recommend this place more - price, location, safe, and a great to rest and relax.

10

JOE

Sep 12, 2022

·

Stayed 2 nights

Friendly and helpful staff. Easy check-in and clean rooms. Good location.

10

Elaine

Jun 27, 2025

·

Stayed 2 nights

Excellent hotel! Great location! Loved the room! Very clean & great rate!

10

Peggy

Nov 18, 2023

·

Stayed 1 night

Staying one night. Every thing is very nice, clean, quiet. Location is very convenient off I-35.

8

Patricia

Apr 1, 2024

·

Stayed 1 night

Hotel was nice and convenient. Beds were nice. There was plenty of closet space. Water was hot in the bathtub which is very important to me. All in all a nice stay.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is provided; some guests were disappointed, though snacks or frozen items are available for purchase.

Related guest reviews

6

Dawn

Sep 20, 2024

·

Stayed 1 night

It was a decent stay. Disappointed with no continental breakfast. I should have read that in the details. The elevator was extremely noisy and very slow. Room was very nice, except one of the charging plug's next to the bed didn't work. Overall decent stay but we will try somewhere else next time.

10

Renee

Jun 17, 2022

·

Stayed 1 night

I stayed one night. The room was big. Included a refrigerator, microwave, little burner, and a coffee pot. Ironically it had plates and cups but no silverware so that was odd. Very clean, desk clerk was nice, no breakfast served but they did have frozen stuff and snacks you could purchase. No condiments for them though. For a quick stay it worked great

10

eddy

Aug 31, 2024

·

Stayed 1 night

No continental breakfast. Everything else is great!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$72
March	$66
April	$93
May	$119
June	$79
July	$81
August	$71
September	$94
October	$107
November	$92
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $97	16 $94	17 $98	18	19
20 $77	21 $84	22 $83	23 $83	24 $80	25 $104	26 $101
27 $73	28 $83	29 $83	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $97	3 $97
4 $75	5 $80	6 $80	7 $80	8 $83	9 $113	10 $102
11 $75	12 $83	13 $83	14 $83	15 $106	16 $180	17 $113
18 $71	19 $82	20 $79	21 $79	22 $82	23 $107	24 $100
25 $71	26 $79	27 $83	28 $83	29 $89	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite

Studio Suite, 2 Double Beds

Studio Suite, 1 Queen Bed, Hearing Accessible (Wheelchair)

Studio Suite, 2 Double Beds, Accessible (Wheelchair)

Suite, 1 Bedroom, Hearing Accessible (Wheelchair)

Studio Suite, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Oklahoma City-Moore by IHG

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