Name: Hampton Inn Sumter
Address: 1370 Broad Street, Sumter, South Carolina, United States of America, Sumter, South Carolina, US
Price range: $123–$344 per night
Rating: 8.2

What guests think

At Hampton Inn Sumter, ongoing renovations are a repeated concern, with guests reporting construction noise, strong paint or smoke odors, cluttered hallways, and occasional facility closures, though some stays were unaffected depending on timing and where the room was located.

Many highlight friendly, accommodating staff throughout the property. Cleanliness feedback is mixed, from very clean rooms and public areas to dirty floors, poorly cleaned bathrooms, and musty or damp carpets. Breakfast is frequently appreciated, though a few noted interruptions, early cutoff, or poor quality. Expect a straightforward stay, with experiences varying by room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations have caused noise, odors, cluttered hallways, and occasional closures (e.g., the fitness center) and elevator issues. Parking is easy, and the pool is available.

Related guest reviews

10

Fritz

Nov 12, 2025

·

Stayed 1 night

They are remodelling right now but besides that it is a nuce place.

4

ALBA

Jul 22, 2025

·

Stayed 1 night

There was a construction going on during my stay. I was not aware at the booking time. The construction area was not separated by a construction curtain or something, getting out of the elevator was disastrous, we encounter with furniture, paint and mess all over, it was so bad for the name of the hotel. The chemical smell (of paint or something else) was overwhelming. The laundry room was dirty. The cleanliness of the restroom was below the standards. The breakfast was fine with waffles that my kids enjoyed. The front desk was friendly.

10

donelle

Oct 23, 2023

·

Stayed 2 nights

Definitely my "go to" hotel going forward, however, 2 issues: the elevators had a bad smell and the toilet, at times, wouldn't flush. My sister had to request a plunger.

2

Tahesha

Feb 2, 2025

·

Stayed 2 nights

I want my money back asap . The noise from the laundry room made my stay absolutely miserable. If I could give this 0 stars I would please never stay on the 3rd floor near the laundry room because you won’t get any sleep

4

Stephanie

Dec 9, 2025

·

Stayed 3 nights

The first floor was under construction which wouldn’t be an issue but there was no notice or heads up. Fitness Center wasn’t open due to that. Floors were extremely dirty. Construction crew was smoking right outside exits so the smell was coming and the laundry room remained open. In turn, all bedding in our room smelt like smoke.

10

David

Jun 15, 2024

·

Stayed 1 night

Hotel staff were all very friendly. Room was clean, plentiful parking, breakfast was also very good. No complaints.

10

kymberli

Jun 16, 2024

·

Stayed 1 night

The property was clean! The staff was very friendly and welcoming!! My family and I really enjoyed ourselves at this hotel. They main reason why we stayed here was because the pool was open and it so close to everything we wanted to do!!

10

Aisling

Jan 16, 2024

·

Stayed 3 nights

The only problem was that the elevators were out of order and our room was on the third floor, but that was not the staff's fault.

8

Joan

Jul 21, 2024

·

Stayed 2 nights

Facility updated, very clean. Staff very courteous. Parking and shopping good.

6

Joanna

Dec 24, 2025

·

Stayed 2 nights

Shower needed repair. Breakfast interrupted by construction. Not notified in advance

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found rooms and public areas very clean, while others reported dirty floors or bathrooms, strong odors (smoke, paint, mildew), and damp carpets.

Related guest reviews

4

ALBA

Jul 22, 2025

·

Stayed 1 night

There was a construction going on during my stay. I was not aware at the booking time. The construction area was not separated by a construction curtain or something, getting out of the elevator was disastrous, we encounter with furniture, paint and mess all over, it was so bad for the name of the hotel. The chemical smell (of paint or something else) was overwhelming. The laundry room was dirty. The cleanliness of the restroom was below the standards. The breakfast was fine with waffles that my kids enjoyed. The front desk was friendly.

4

Stephanie

Dec 9, 2025

·

Stayed 3 nights

The first floor was under construction which wouldn’t be an issue but there was no notice or heads up. Fitness Center wasn’t open due to that. Floors were extremely dirty. Construction crew was smoking right outside exits so the smell was coming and the laundry room remained open. In turn, all bedding in our room smelt like smoke.

10

David

Jun 15, 2024

·

Stayed 1 night

Hotel staff were all very friendly. Room was clean, plentiful parking, breakfast was also very good. No complaints.

10

Douglas

May 3, 2025

·

Stayed 1 night

Interior of the hotel and the room were super clean, very nice

2

Elizabeth

Sep 28, 2024

·

Stayed 1 night

The entire hotel from the elevator to the room smelled of cat urine we literally walked in opened or door and chose to leave. The front desk person was kind and understanding.

10

kymberli

Jun 16, 2024

·

Stayed 1 night

The property was clean! The staff was very friendly and welcoming!! My family and I really enjoyed ourselves at this hotel. They main reason why we stayed here was because the pool was open and it so close to everything we wanted to do!!

4

Kisha

Jan 7, 2025

·

Stayed 2 nights

The bathroom was not cleaned up the tub had rings and dirts in it hairs on the tub toilet and floor! I checked out early and they still charge me for the night I didn’t use!

10

Pamela

Nov 13, 2024

·

Stayed 1 night

The staff is very friendly.. the front desk did everything to accommodate us for an early check in . The rooms are very clean .. Would definitely come back to stay

8

Joan

Jul 21, 2024

·

Stayed 2 nights

Facility updated, very clean. Staff very courteous. Parking and shopping good.

2

ShaKeira

Jun 21, 2025

·

Stayed 1 night

Walked into the room, the receptionist was not very friendly at all. Snappy attitude. Was finally sent to my room which had the strongest smell of mildew i have ever smelled and it was overwhelming. She sprayed some air freshener but of course, it was a 10 minute fix. The smell was right back afterwards. She apologized- but that didnt help. These rooms should not be rented out to anyone. This is very toxic for Someone with asthma.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many found rooms comfortable and quiet, and some were spacious, but others noted noise near elevators or the laundry room, design and maintenance shortcomings after refurbishing, weak Wi-Fi for streaming, and occasional drainage or appliance issues.

Related guest reviews

6

Angela

Nov 30, 2025

·

Stayed 3 nights

They have been remodeling. When I went in May they were working on the rooms upstairs and the room was not that great and I left a review and someone did get in contact with me regarding that. So I reserved a room again thinking it would be better. The room was clean but the upgrade to the rooms were not good. The room seemed to dark, there is no longer a reading lamp, the bathroom had no hooks to hang clothes or towels from, there was no place to sit clean clothes to change into after shower. There was not enough counter space to put toiletries and the counter had a piece of wood torn off and there were large wood splinters sticking out. Also upon arrival and the next day the floors were filthy. I understand there is going to be some dirt but this was late at night when we got there and no one working on anything at that hour. The next day the floors were still a filthy mess. There was no reason the areas couldn’t have been cleaned up when the workers were finished for the day. I have stayed at this hotel every time I have come to Sumter but I don’t think I will book there anymore. The last few times the hotel has declined. The staff were all accommodating though and pleasant.

10

britton

Apr 4, 2024

·

Stayed 1 night

It was nice and clean. I didn't love that breakfast was stopped by 9 the one in N. Myrtle was 10, but that's not a big deal. Everyone was kind and hospitable. The internet wasn't strong enough to use the tv or the xbox. The cable kept bringing up a weak connection message, again not a big deal. Overall great stay.

10

donelle

Oct 23, 2023

·

Stayed 2 nights

Definitely my "go to" hotel going forward, however, 2 issues: the elevators had a bad smell and the toilet, at times, wouldn't flush. My sister had to request a plunger.

2

Tahesha

Feb 2, 2025

·

Stayed 2 nights

I want my money back asap . The noise from the laundry room made my stay absolutely miserable. If I could give this 0 stars I would please never stay on the 3rd floor near the laundry room because you won’t get any sleep

10

Brenda

Jun 4, 2023

·

Stayed 2 nights

It was quiet, the room was really nice and the smelled clean. The thing that I didn't like was that the toilet in the accessible room was too low and the opening to the shower was a little awkward.

8

Rhonda

Aug 4, 2024

·

Stayed 1 night

Quiet and comfy bed

8

Jamie

Apr 22, 2024

·

Stayed 1 night

Staff was great... microwave did not work and bed was not very supportive (a bit too soft). Nice to have more than one chair in the room and lighting was good.

10

Latoya

Aug 27, 2023

·

Stayed 6 nights

The room was a decent size for the five of us. It was clean and the staff provided us with what we needed when we asked for it. The kids enjoyed the pool and the breakfast was good. The staff was also very friendly. We would come back if the opportunity arises.

6

Christo

Apr 5, 2025

·

Stayed 1 night

Stay away frim room next to elevator. 103. Hard bangubg sound everyrume lift moves. Appart from that all fine. Staff noved us after complaibt. Breakfast great. Staff hekofull

6

Kaleena

Aug 18, 2024

·

Stayed 1 night

This room had a very pungent odor. It smelled like citrus mixed with a dirty mop that has not been cleaned! Thank goodness we only used this hotel as a resting stop driving from Florida back to PA. There also seemed to have been a drainage issue as the water would back up in the sink and also shower. The hotel definitely seems like it hasnt had an update in a very long time.The only good thing about it was the breakfast which had a pretty good selection of options. I would not recommend this hotel if you are looking for a quality stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating, and responsive; a few guests reported rude interactions or errors such as an overbooking that issued keys to an occupied room.

Related guest reviews

10

Keisha

Feb 10, 2024

·

Stayed 2 nights

Checkin was quick. Hotel was clean and quiet. Restaurants were walking distance

4

Nan

Feb 13, 2025

·

Stayed 1 night

It was going good until at 10:24 someone walked in our room and turned on the lights. They over booked and gave him our room key. I stayed awake most of the night. The front desk had no excuse and very vague

10

Debra

Apr 22, 2025

·

Stayed 1 night

I was really impressed with The Hampton Inn. The staff at the front desk was great, especially Bella. The housekeeping staff was wonderful. I gave this hotel 10 for all the categories.

6

Christo

Apr 5, 2025

·

Stayed 1 night

Stay away frim room next to elevator. 103. Hard bangubg sound everyrume lift moves. Appart from that all fine. Staff noved us after complaibt. Breakfast great. Staff hekofull

10

Alyson

Mar 3, 2024

·

Stayed 1 night

The staff were very welcoming. Paid extra attention to my kiddos. Wonderful stay!

8

Cooper

Sep 29, 2023

·

Stayed 2 nights

Great customer service! Best Hampton Inn stay I've had in a while.

10

Kimberly

Oct 20, 2025

·

Stayed 3 nights

Staff was fantastic.

2

ShaKeira

Jun 21, 2025

·

Stayed 1 night

Walked into the room, the receptionist was not very friendly at all. Snappy attitude. Was finally sent to my room which had the strongest smell of mildew i have ever smelled and it was overwhelming. She sprayed some air freshener but of course, it was a 10 minute fix. The smell was right back afterwards. She apologized- but that didnt help. These rooms should not be rented out to anyone. This is very toxic for Someone with asthma.

6

Stephen

May 4, 2025

·

Stayed 1 night

The front desk lady had her knickers in a bunch when we checked in. The first man elderly, she lost his credit card. The next four families to check in were a ballteam. She started yelling at kids when they walked in. She continued to fuss about them three separate times. I will correct my child when he needs it. The children did nothing to warrent her attitude.

10

Breona

Aug 10, 2025

·

Stayed 2 nights

The staff were amazing, Ms.Susie, Doug and Eric made sure that we were comfortable and taken care of. We will stay at this location again when we come back.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for restaurants, shopping, and Shaw Air Force Base, with easy access and ample parking noted.

Related guest reviews

10

Lynn

Apr 3, 2023

·

Stayed 1 night

Better than expected. The area has a lot of nearby options for food and quick grabs. Very good options for breakfast and the staff is friendly enough

10

Keisha

Feb 10, 2024

·

Stayed 2 nights

Checkin was quick. Hotel was clean and quiet. Restaurants were walking distance

8

Aaron

Nov 30, 2025

·

Stayed 1 night

Clean room, easy to get to, friendly staff!!!

10

David

Jun 15, 2024

·

Stayed 1 night

Hotel staff were all very friendly. Room was clean, plentiful parking, breakfast was also very good. No complaints.

10

Sandra

Mar 31, 2025

·

Stayed 1 night

Nice clean area, especially since I knew dogs were allowed.

10

Gina

Nov 15, 2025

·

Stayed 3 nights

All of the above + very close to my reunion event.

10

kymberli

Jun 16, 2024

·

Stayed 1 night

The property was clean! The staff was very friendly and welcoming!! My family and I really enjoyed ourselves at this hotel. They main reason why we stayed here was because the pool was open and it so close to everything we wanted to do!!

8

Joan

Jul 21, 2024

·

Stayed 2 nights

Facility updated, very clean. Staff very courteous. Parking and shopping good.

10

Gwendolyn

Sep 17, 2025

·

Stayed 4 nights

Everything close to family

8

April

Jan 8, 2023

·

Stayed 19,363 nights

The property was perfect for visiting at Shaw Air Force Base. Easy parking and close to restaurants and stores. The property could, however, use some updating. It looks like it's been a while since being renovated, staff was friendly & helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised for variety and helpful staff, though a few reported interruptions due to construction, an early cutoff, or poor quality.

Related guest reviews

10

Norene

Jan 11, 2025

·

Stayed 2 nights

We loved the breakfast buffet. Susan went out of her way to help us. The employees were awesome. the room was clean and the bed comfortable.

10

Lynn

Apr 3, 2023

·

Stayed 1 night

Better than expected. The area has a lot of nearby options for food and quick grabs. Very good options for breakfast and the staff is friendly enough

4

ALBA

Jul 22, 2025

·

Stayed 1 night

There was a construction going on during my stay. I was not aware at the booking time. The construction area was not separated by a construction curtain or something, getting out of the elevator was disastrous, we encounter with furniture, paint and mess all over, it was so bad for the name of the hotel. The chemical smell (of paint or something else) was overwhelming. The laundry room was dirty. The cleanliness of the restroom was below the standards. The breakfast was fine with waffles that my kids enjoyed. The front desk was friendly.

10

britton

Apr 4, 2024

·

Stayed 1 night

It was nice and clean. I didn't love that breakfast was stopped by 9 the one in N. Myrtle was 10, but that's not a big deal. Everyone was kind and hospitable. The internet wasn't strong enough to use the tv or the xbox. The cable kept bringing up a weak connection message, again not a big deal. Overall great stay.

10

Georgia

Nov 25, 2023

·

Stayed 2 nights

Very nice staff. Awesome hot breakfast!

10

theresa

Sep 16, 2024

·

Stayed 1 night

Ms Susan was very helpful with me and my disabled husband at breakfast.

10

Latoya

Aug 27, 2023

·

Stayed 6 nights

The room was a decent size for the five of us. It was clean and the staff provided us with what we needed when we asked for it. The kids enjoyed the pool and the breakfast was good. The staff was also very friendly. We would come back if the opportunity arises.

6

Christo

Apr 5, 2025

·

Stayed 1 night

Stay away frim room next to elevator. 103. Hard bangubg sound everyrume lift moves. Appart from that all fine. Staff noved us after complaibt. Breakfast great. Staff hekofull

6

Malia

Oct 5, 2024

·

Stayed 1 night

Smell of mildew. Breakfast was awful

6

Joanna

Dec 24, 2025

·

Stayed 2 nights

Shower needed repair. Breakfast interrupted by construction. Not notified in advance

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$136
March	$169
April	$211
May	$232
June	$188
July	$145
August	$132
September	$171
October	$177
November	$128
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $212	17	18	19 $303
20 $156	21 $235	22 $290	23 $255	24 $217	25 $318	26 $236
27 $140	28 $257	29 $289	30 $300

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $140	3 $140
4 $123	5 $136	6 $205	7 $259	8 $266	9 $330	10 $228
11 $123	12	13 $344	14 $337	15	16 $256	17 $258
18	19 $265	20	21 $300	22 $259	23 $180	24 $197
25 $150	26 $209	27 $277	28 $288	29 $222	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

One King Bed

Deluxe Room, 1 King Bed

Room, 1 King Bed, Accessible

Two Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Sumter

Have a question?

Prices for upcoming dates