Name: Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Address: 1109 Parkway, Downtown Gatlinburg, Gatlinburg, Tennessee, United States of America, Gatlinburg, Sevier County, US
Price range: $37–$195 per night
Rating: 7.7

What guests think

Travellers describe Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway as an older budget hotel with a walkable location near downtown and the national park, friendly staff, and experiences ranging from comfortable stays to recurring maintenance and cleanliness problems.

Many note the property feels dated, with frequent pool closures or cold water, elevator issues, and occasionally tight parking. Cleanliness feedback is mixed, with repeated reports of musty odors, pests, and worn common areas, though some guests found rooms clean and beds comfortable. Expect a simple, no‑frills stay prioritizing location over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated, with many reports of closed or unheated pools and a worn elevator; parking is available but can be tight.

Related guest reviews

2

Renea

May 18, 2024

·

Stayed 2 nights

Room was clean bed was comfortable. Bad part both pools are out of order drained and in repairs outdoor pool had concrete busted up around it and standing water like a swamp in it . The pools was the big reason for booking this stay very disappointed . Other families we talked to were also felt like they were bamboozled due to no mentions on there web site about the pool problems . Please note there Jacuzzi tub located in our room was small as well riding 600miles on a motorcycle was hoping to soak and enjoy the perks of a jacuzzi i am a 5ft 9in tall person bath tub was larger .

4

Donna

Oct 28, 2023

·

Hotel is nice but do not expect a heated pool. I called and they confirmed they pool would be heated but when I arrived it was not and they said the owners did not want to turn the heater on yet. Water was ice cold

4

Darryle

Jul 26, 2024

·

Stayed 4 nights

Hotel was disappointing we have stayed in days in before and where never as bad looking one pool closed and over grown with weeds first room we got had flooded bathroom second was ok but could use a good fixing up coffee maker in room leaked door to balcony hard to open elevator was dirty and and had broken siding on walls shower leaked and had to flush toilet at least four time to get anything gone breakfast was the same every day not much on variety needs to be closed and a good remodel done to it

4

Scotty

May 24, 2024

·

Stayed 2 nights

Pools were not open or operational; false advertising on this basis. Facilities were run down. Bugs found in the beds, kids were bitten. Very disappointed because kids were expecting to play in pools. Will not be back. But the staff was friendly.

6

Kathryn

May 30, 2024

·

Stayed 1 night

Okay … their pool was empty, drained and out of service which was not indicated on the web.

2

nicole

Jun 12, 2024

·

Stayed 3 nights

Says they have a pool. They do not! Breakfast is minuscule. Property very outdated and dreary. We left early. Price was great but wouldn’t even pay that again for the place. Staff was friendly but not very helpful. I’ve never complained about a hotel but this one needs shut down honestly. We had a loft room. The balcony was filthy and there is one chair on each balcony with a filthy cushion. So disappointed.

10

Jeannie

Dec 31, 2022

·

Stayed 1 night

The hotel is very old and in need of repair. Tiles in elevator are cracked and loose. However our room was very nice! Clean, comfy beds and the kids loved the loft. We would stay here again.

6

Sherry

Oct 23, 2024

·

Stayed 2 nights

Indoor pool cold, property needed updating

2

Curtis

Jun 8, 2024

·

Stayed 4 nights

Average cheap stay.. pool was closed and was not posted on Expedia or the hotel website.. tub barely drained after taking shower.. if known the pool was closed everyday during our vacation we would of stayed somewhere else..

2

Holly

Jan 1, 2025

·

Stayed 1 night

We chose this hotel because it had an indoor pool but it had no water …

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Cleanliness

Feedback is mixed: multiple reviews mention musty odors, pests (including roaches), and dirty common areas, while others found rooms acceptably clean.

Related guest reviews

2

Kendon

Mar 27, 2025

·

Stayed 1 night

I have stayed here before and while the place is extremely outdated this room took the cake. It was off in the corner and honestly took a second to find. It looked nothing like the photos. The outdoor “patio” was disgustingly dirty with mold, still water, and cigarette butts. The bathroom had a roach in it and only one light worked in the room. Overall it was cheap but sheeesh it was honestly one of the worst rooms I have ever stayed in. The ONLY thing that was a plus was the convenience of walking downtown. If it had been for more then one night I would not have been able to stay. I was honestly scared to death I was going to bring critters back home with me.

4

Audrey

Oct 11, 2025

·

Stayed 1 night

The hotel is in terrible condition needs serious renovation. It has German cockroaches in the morning breakfast area. The bathroom sink in our room was next to the front door, not in the bathroom. My opinion that’s not sanitary. A plus employees running the desk were nice. But we had a difficult time sleeping here and price I paid for this room is humiliating! Price should be for sure under $100 for what’s offered. But just my opinion.

2

Bryan

Dec 23, 2022

·

Stayed 19,348 nights

Room was infested with roaches. They had been there so long they had hallowed out the bathroom door and trim around the room. Very disgusting place. We canceled our 2nd night and drive two hours. We were refunded our stay as the on sight manager didn’t even dispute the infestation. The motel is a hard pass for our family.

2

Jonathon

Jul 26, 2023

·

Stayed 4 nights

This place should be condemned and bull dozed. It’s absolutely horrible. We tried to look past the rough exterior, but the interior is even worse. Everything is falling apart and crumbling. Staff was friendly. Room was clean, we thought, until checkout morning when we saw roaches in the bathroom. Will never set foot at this place again.

6

Michelle

Oct 15, 2025

·

Stayed 1 night

Updates needed. Killed two cockroaches in eating area and one in our room. Location was great

2

Jason

Jun 6, 2025

·

Stayed 1 night

First we were given a key to someone else’s room and they forgot to give us our parking pass. Our sheets had hair and stains on them. Beds and pillows were not comfortable. The room smelled like sweaty feet. The door does not lock, anyone can enter your room.

2

Amy

Oct 27, 2025

·

Stayed 3 nights

Absolutely disgusting. As soon as we got to the room there were roaches crawling on the wall, mold and moisture everywhere, and the place just felt dirty and gross. The smell hit us right away. We didn’t even stay — we had to leave immediately and request a refund. I wouldn’t recommend this place to anyone. Spend your money somewhere else! Oh and did I mention no parking, I had to park around back at a different business location.

4

Kacey

Jun 20, 2025

·

Stayed 3 nights

Room was missing toilet paper and chunks out of the carpet. Sheets were dirty

2

Alexander

Oct 11, 2025

·

Stayed 1 night

Damp, cockroaches

6

Carl

Jun 9, 2025

·

Stayed 1 night

The loft design of the room is very nice, and the location is excellent. The room was a bit dated and the carpet was worn and a bit dirty. Bathroom was not clean. The pool was VERY dirty...it was an indoor pool but had trash/wrappers floating in the pool and a dirty diaper sitting next to the pool.

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Rooms

Rooms are dated, with dim lighting and spotty Wi‑Fi in some buildings; some offer balconies or lofts and reasonably comfortable beds, but street‑facing rooms can be noisy.

Related guest reviews

10

Tracie

Jul 5, 2025

·

Stayed 3 nights

This was a great place. We had two rooms. Saw bears, had a great time.

10

Stacy

Feb 17, 2025

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Stayed 2 nights

It is small and poor lighting in room. No hot breakfast. I like the location to shops and convention center

8

Jackie

Jul 5, 2024

·

Stayed 4 nights

Wi-fi could be better. In the building we were in it didnt support wi-fi.

8

BJ

Apr 17, 2023

·

Stayed 3 nights

This days inn, on the west side of Gatlinburg (the side like you're going up towards Newfound Gap / Clingmans Dome) (when busy bring the Gatlinburg bypass up to avoid the traffic) is an older building, but it's very clean, bed is comfy, it's right on the strip which makes walking convenience & excellent. You can smoke out on the balcony. They have self serve breakfast, with a coffee machine 24/7. There is an indoor pool behind the lobby / breakfast area. The ONLY downfall is if you stay in one of the front rooms along the street, you hear all the noise from vehicles & motorcycles reving their engines. If you set out from 1115pm onwards on the balcony you will see random bears coming across the street looking for food. And they are decently priced. I would definitely stay again, but not in one of the front street rooms.

8

Mary

Jul 5, 2024

·

Stayed 1 night

I would stay again because of the location. The room was not that bad but a bit dated. It was clean but had that dingy look. Bed was ok on comfort. Elevator was horrible. Parking was tight.

10

Roger

Nov 18, 2024

·

Stayed 5 nights

Room was nice and quiet for the price. Restaurants and attractions within walking distance. Staff was polite. Would stay here again.

8

Courtney

Nov 5, 2025

·

Stayed 1 night

The rug was wet in front of the heater/AC unit. The room was otherwise clean and the bed was very comfortable. The hotels a bit run down overall, but super convenient to Gatlinburg. And free parking!

10

Jeannie

Dec 31, 2022

·

Stayed 1 night

The hotel is very old and in need of repair. Tiles in elevator are cracked and loose. However our room was very nice! Clean, comfy beds and the kids loved the loft. We would stay here again.

6

Carl

Jun 9, 2025

·

Stayed 1 night

The loft design of the room is very nice, and the location is excellent. The room was a bit dated and the carpet was worn and a bit dirty. Bathroom was not clean. The pool was VERY dirty...it was an indoor pool but had trash/wrappers floating in the pool and a dirty diaper sitting next to the pool.

8

Eddie

Jul 8, 2025

·

Stayed 1 night

Check in is at 4pm. Get there at 5:30pm room is not ready will be an hour at least. Asked if we would get a discount for not being ready was told no we would just have to wait. The door to the balcony locks were not working so the door wouldn’t even stay closed. Left side of the room lights didn’t work. Blinds to the window was broken. Love the balcony overlooks the main street. That’s the main reason I rent this hotel several times. Daytime staff was good and breakfast was standard. We usually don’t have problems here so they must have been having an off day.

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Service

Staff are frequently described as friendly and helpful, though responsiveness varies and some guests reported unstaffed desks, limited information, or difficulty getting towels or assistance.

Related guest reviews

10

Tamara

May 18, 2024

·

Stayed 6 nights

The only issue we had was the elevator broke down the day after we got there. we have health issues and cant climb stairs. However, they moved use to the first floor quickly and without hesitation. The staff even helped us move our things.

8

William

Jun 11, 2025

·

Stayed 3 nights

Property was quite dated but the room was clean, the beds were comfortable, and the shower was hot. When I went to check out the clerk was absent from the front desk. I waited for five minutes. No clerk, no receipt, no bueno. Overall, despite the poor service, it was a pretty good value for the money.

8

Tammy

Oct 28, 2025

·

Stayed 5 nights

The staff was amazing. We came back to a full parking lot and an employee moved his vehicle to give us a spot. The rooms were clean but in need of updating. The locate is great.

10

Marcia

Jul 3, 2025

·

Stayed 5 nights

We have stayed at this hotel many times. We like that it is close to the National Park entrance and the bypass to Pigeon Forge. This time we reserved a room with a balcony overlooking the strip. Our room was large and very comfortable. The front staff was wonderful. We love this hotel.

6

Heidi

Sep 8, 2023

·

Stayed 1 night

Check in was very efficient. Front desk was extremely friendly

10

Logan

Nov 26, 2025

·

Stayed 2 nights

Great hotel with great staff.

2

Phyllis

Feb 8, 2025

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Stayed 2 nights

The room reserved was not what was in the hotels.com pictures. Learned this by calling the hotel after booking. When we arrived the second shift clerk was not helpful at all when ask questions about restaurants that deliver or a directory in the room. Upon entering the room it had a smell. Found that the fire place was lit and the smell was the gas. Called the clerk again and all he said is there is an oxygen detector on the wall and that the fireplace cant be turned off. The air conditioning unit was extremely loud. The gas smelled kept me awake. The jetted tube was too short to relax in plus it didnt hold the water and there was no safety bar to help with getting out. There were no housekeeping services provided. We had to take our own trash out and get fresh towels for a 4 day stay. The only good part was the water pressure in the shower it was super strong.

2

Robert

Jul 19, 2025

·

Stayed 3 nights

Idk the housekeeping lady for towels and she said would have to get this at the front desk, which was uphill and I’m disabled

10

Jennifer

Oct 25, 2023

·

Stayed 1 night

The check-in is easy the staff was so friendly and helpful

10

Carrie

Jun 9, 2025

·

Stayed 4 nights

The hotel is in a great location to walker to places nearby. A great restaurant across the street, breakfast next door and a cute convenience store and a winery on the other side. Lots of shopping and dining within walking distance. Staff was friendly and polite and our room was clean. The only thing I didn’t like was the elevator located in the office area needs remodeling. I’m not sure if it’s ever been cleaned and the side wall is peeling. It’s kinda weird because everything else has been kept up except for the elevator. Overall we will be staying again!

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Location

Consistently praised for being walkable to downtown Gatlinburg and near the national park; some note street noise and occasional tight parking.

Related guest reviews

10

Howard

Apr 24, 2024

·

Stayed 2 nights

Perfect place to walk the strip

8

Marcela

Aug 17, 2025

·

Stayed 2 nights

Very convenient location if you are looking to hike. The entrance to the Great Smoky Mountains Park is less than one block. The hotel has parking, which is a big plus. Many restaurants are at walking distance. A decent breakfast is also included.

8

BJ

Apr 17, 2023

·

Stayed 3 nights

This days inn, on the west side of Gatlinburg (the side like you're going up towards Newfound Gap / Clingmans Dome) (when busy bring the Gatlinburg bypass up to avoid the traffic) is an older building, but it's very clean, bed is comfy, it's right on the strip which makes walking convenience & excellent. You can smoke out on the balcony. They have self serve breakfast, with a coffee machine 24/7. There is an indoor pool behind the lobby / breakfast area. The ONLY downfall is if you stay in one of the front rooms along the street, you hear all the noise from vehicles & motorcycles reving their engines. If you set out from 1115pm onwards on the balcony you will see random bears coming across the street looking for food. And they are decently priced. I would definitely stay again, but not in one of the front street rooms.

8

Eric

Jun 6, 2025

·

Stayed 2 nights

We stay here often due to affordable prices and location! Def will be back.

8

David

Jan 15, 2024

·

A great option if members of your party are interested in the National Park. Located only six minutes from the Sugarlands Visitor Center. Hotel was clean and had several close dining options. The provided breakfast was adequate. Parking was somewhat limited for the number of guests at the hotel. Room door was finicky and had to be turned just right to get it to open. Toilet handle was also finicky and had to be held a long time for the toilet to flush. Otherwise, the room was pleasant and of good value.

10

Ivan

Apr 11, 2024

·

Stayed 1 night

Location is extremely accessible to all Gatlinburg

10

kevin

Feb 15, 2025

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Stayed 4 nights

Great location , close to everything downtown !

10

Casey

Oct 14, 2025

·

Stayed 3 nights

Great location

10

Ashley

Aug 3, 2025

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Stayed 3 nights

It is very close to a lot of the attractions and shopping. It also has a grocery store beside it and some restaurants.

8

Jeanne

Aug 20, 2025

·

Stayed 3 nights

Nice location

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Dining

Breakfast is basic with limited variety and few hot items; several guests called it lackluster, while a minority found it adequate.

Related guest reviews

6

Tammy

Sep 22, 2025

·

Stayed 2 nights

Great location. Decent room for the price. Hair dryer didn't work, but got replaced when asked. Only 2 towels for 4 people so we had to keep going back to ask for more. The first time they were being washed, so had to go back again. Breakfast is just mainly cereal and yogurt. Definitely could use updating.

8

Silvia

Dec 24, 2023

·

Stayed 4 nights

People smoke even though there are no smoking signs all over. Breakfast area is very small, no eggs for breakfast. The elevator could be renovated. My bed was not made up daily.

8

Marcela

Aug 17, 2025

·

Stayed 2 nights

Very convenient location if you are looking to hike. The entrance to the Great Smoky Mountains Park is less than one block. The hotel has parking, which is a big plus. Many restaurants are at walking distance. A decent breakfast is also included.

8

Gordon

Oct 1, 2023

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Stayed 4 nights

very dated, parking was not real good and what was served for the continetal breakfast was not good at all

6

VU

Oct 31, 2025

·

Stayed 5 nights

Maintenance staff should check everything before get ready to re-rent. My first room’s light not lid, fridge not cold, toilet is not flushing. We have to ask to move to another room. Breakfast is lacking of hot items. Exactly the same everyday. It would be nice if you have a guitar or few musical instruments in the lobby. Guest may borrow to entertain during their stay.

10

Nishit

Oct 22, 2024

·

Stayed 6 nights

Great location at the beginning of the town! Everything was close by. Same breakfast to go every day. One night manager was not nice as he would not turn on water fountain to fill a water bottle.

2

Christopher

Jun 1, 2024

·

Stayed 4 nights

Staff was okay but pretty emotionless. Room said slept 5 but only 2 beds. The pool was empty , the breakfast was awful and consisted of chunky expired milk and some pancakes in the refrigerator. No real amenities it wasn’t a great experience. Would not recommend

2

nicole

Jun 12, 2024

·

Stayed 3 nights

Says they have a pool. They do not! Breakfast is minuscule. Property very outdated and dreary. We left early. Price was great but wouldn’t even pay that again for the place. Staff was friendly but not very helpful. I’ve never complained about a hotel but this one needs shut down honestly. We had a loft room. The balcony was filthy and there is one chair on each balcony with a filthy cushion. So disappointed.

2

ann

Jun 10, 2025

·

Stayed 1 night

Very outdated. This is my first review and wish i had taken pictures. It was not very clean. Bathroom faucet sprayed water everywhere and the chair in the room had a circle stain right in the middle of it. The door wouldn't close properly and there was an extension cord coming out of the room next door stretching down the walkway. Breakfast was microwaved pancakes.

4

Amber

Apr 1, 2023

·

Stayed 2 nights

This hotel is located near everything in Gatlinburg. The morning breakfast was nice and had a decent selection.

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Month	Average price
January	$59
February	$62
March	$73
April	$75
May	$74
June	$76
July	$90
August	$73
September	$59
October	$107
November	$83
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $42	16 $44	17 $48	18 $132	19 $127
20 $40	21 $41	22 $37	23 $44	24 $56	25 $134	26 $133
27 $43	28 $64	29 $67	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $179	3 $168
4 $67	5 $77	6 $79	7 $85	8 $87	9 $161	10 $161
11 $86	12 $90	13 $89	14 $81	15 $95	16 $195	17 $189
18 $84	19 $86	20 $85	21 $83	22 $83	23 $152	24 $164
25 $66	26 $66	27 $66	28 $66	29 $68	30 $142	31 $139

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds, Fireplace

Standard Room, 1 King Bed

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible

Suite, Multiple Beds (Loft)

Deluxe Studio Suite, 1 King Bed

Standard Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony

Studio Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

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Prices for upcoming dates