Name: Gatlinburg Chateau Rentals
Address: 102 Baskins Creek Bypass, Downtown Gatlinburg, Gatlinburg, Tennessee, United States of America, Gatlinburg, Sevier County, US
Price range: $267–$413 per night
Rating: 7.55

What guests think

Gatlinburg Chateau Rentals draws praise for its walkable location near the strip and occasional mountain views, yet many note an older building with dated decor and variable upkeep, leading to mixed experiences that depend heavily on the specific condo.

Cleanliness is mixed, with multiple guests reporting roaches and stained items, while others found units very clean or recently updated. Communication and maintenance are generally responsive, resolving issues quickly and even issuing partial credits. Common in-unit drawbacks include underperforming AC, tight or sparsely stocked kitchens, and worn sofa beds, though several appreciated comfortable beds and good water pressure. Facilities drew some complaints about a broken elevator, limited parking, and a cool pool, and overall stays feel more like independent vacation rentals than a standardized hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

4

Rhonda

Feb 20, 2024

·

On arrival noticed parking was limited then unloading luggage noticed nothing is handicap friendly there were a not anything other than stairs we had to pull luggage up to get to the elevator. Then we get to room it was not clean I had to clean it, limited dishes no washing machine or dryer as any condo I’ve rented. To top it off it was roach infested. I do not recommend this place at all!!

6

Mike

Aug 7, 2025

·

Stayed 6 nights

The place was clean and conveniently located at the end of the strip. But I thought the rating on Expedia was higher than it deserves. The elevator broke halfway through our stay so, ended up walking 4 flights of stairs and 2 more to the parking lot and another flight to street level, every time I left. I did get a partial credit for the inconvenience. Probably won't stay here again.

6

Imeila

Jan 3, 2024

·

Stayed 3 nights

I didn't like the facilities of the hotel or the room. I would not stay at this hotel again.

8

Gregory

Jul 28, 2024

·

Stayed 7 nights

Good view of the town, water temp of pool could of been warmer

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Cleanliness

Feedback is mixed: several units were described as very clean, but multiple reviews mentioned roaches and occasional stained items.

Related guest reviews

4

Rhonda

Feb 20, 2024

·

On arrival noticed parking was limited then unloading luggage noticed nothing is handicap friendly there were a not anything other than stairs we had to pull luggage up to get to the elevator. Then we get to room it was not clean I had to clean it, limited dishes no washing machine or dryer as any condo I’ve rented. To top it off it was roach infested. I do not recommend this place at all!!

6

Tiffany

Oct 26, 2025

·

Stayed 2 nights

The room was ok, very old, outdated and smelled like my grandma’s place. The pull out bed in the sofa was broke, the bed spread had stains on it, the chairs were stained but is close to the strip. Check-in and out was contact-less and they are very responsive via email. Overall ok for our short stay.

4

Paresh

Aug 30, 2025

·

Stayed 2 nights

Furnitures/Sofa are in bad condition. Badly need upgrade. Cleanliness can be improved. AC in master bedroom was not cooling properly.

4

Hui Cha

Oct 24, 2023

·

Stayed 6 nights

Nasty, nasty, nasty with roaches

10

Michelle

Jan 22, 2024

·

Stayed 2 nights

The unit was very clean and updated.

6

Mike

Aug 7, 2025

·

Stayed 6 nights

The place was clean and conveniently located at the end of the strip. But I thought the rating on Expedia was higher than it deserves. The elevator broke halfway through our stay so, ended up walking 4 flights of stairs and 2 more to the parking lot and another flight to street level, every time I left. I did get a partial credit for the inconvenience. Probably won't stay here again.

6

Jerimy

Oct 29, 2023

·

Stayed 6 nights

The property is within walking distance to a lot of tourist attractions. Our particular unit had outdated appliances & the bed was placed on wooden blocks. I would suggest getting pest control on-site because we saw several roaches within our rented unit, too. Overall, it was a decent stay considering that nothing in life is perfect

10

Orquidea

Nov 27, 2023

·

Stayed 3 nights

Muy acogedora, Tranquila , bien céntrica, a todo puedes tener acceso caminando. Bien limpia y segura.

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6

Melissa

Dec 4, 2025

·

Stayed 4 nights

It was an average condo. Everything was clean but dated.

10

mark

Jul 6, 2025

·

Stayed 3 nights

Clean close to everything property was very nice.

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Rooms

Units are generally dated, with some AC not cooling well, tight or sparsely stocked kitchens, and worn sofa beds; positives include comfortable beds, strong shower pressure, and town or mountain views in some units.

Related guest reviews

6

Shannon

Oct 21, 2025

·

Stayed 4 nights

Very nice Mountain View. We had a couple issues which were resolved very quickly and to our satisfaction. We did not have any pets. The room could use an update. The fireplace did not work.

10

Linda

Nov 8, 2025

·

Stayed 5 nights

The condo met our needs. It is convenient to walk to the Gatlinburg strip. The cost is reasonable. The gas fireplace was not working, so I called and maintenance came right away to get it going. It is an older building and could use some updates. This was the second time we have stayed at Gatlinburg Chateau and I am sure we will again.

6

Tiffany

Oct 26, 2025

·

Stayed 2 nights

The room was ok, very old, outdated and smelled like my grandma’s place. The pull out bed in the sofa was broke, the bed spread had stains on it, the chairs were stained but is close to the strip. Check-in and out was contact-less and they are very responsive via email. Overall ok for our short stay.

8

Shane

Mar 21, 2024

·

Stayed 5 nights

Stay was great, had everything we needed for the family. Could use an update on the AC but it was cool while we were in town, and the fire place worked well! Great location and great view of gatlinburg!

4

Paresh

Aug 30, 2025

·

Stayed 2 nights

Furnitures/Sofa are in bad condition. Badly need upgrade. Cleanliness can be improved. AC in master bedroom was not cooling properly.

6

Thomas

Apr 10, 2023

·

Stayed 6 nights

The view from the back balcony was beautiful, but the furniture was outdated. There was no frying pan in the kitchen. Nothing to cook in the oven with. Dishwasher and microwave was from the 1990s.

8

Maureen

Nov 19, 2023

·

Stayed 2 nights

Very nice quiet ,safe close to everything! Kitchen could use more stocking for convenience. Double bed was a pull out couch and mattress was very flat needs to be replaced !

8

Kimberly

Sep 17, 2024

·

Stayed 6 nights

In general, it was good. My only real complaint is that the kitchen is very tight and there is very little space to actually put any groceries. And in the tight space, it would have been helpful if the refrigerator door and some cabinets opened the opposite way from what they did. As it was, the space was very tight and the opening of these doors made it even more awkward.

6

Melissa

Dec 4, 2025

·

Stayed 4 nights

It was an average condo. Everything was clean but dated.

6

marcus

Jul 28, 2024

·

Stayed 2 nights

It was outdated needs to be remodeled. The main air didn’t work the best kitchen was small but it was clean and no bugs..

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Service

Service is responsive and easy: contactless check-in worked smoothly, issues were addressed quickly by maintenance, and a partial credit was provided after an elevator outage.

Related guest reviews

6

Shannon

Oct 21, 2025

·

Stayed 4 nights

Very nice Mountain View. We had a couple issues which were resolved very quickly and to our satisfaction. We did not have any pets. The room could use an update. The fireplace did not work.

10

Linda

Nov 8, 2025

·

Stayed 5 nights

The condo met our needs. It is convenient to walk to the Gatlinburg strip. The cost is reasonable. The gas fireplace was not working, so I called and maintenance came right away to get it going. It is an older building and could use some updates. This was the second time we have stayed at Gatlinburg Chateau and I am sure we will again.

6

Tiffany

Oct 26, 2025

·

Stayed 2 nights

The room was ok, very old, outdated and smelled like my grandma’s place. The pull out bed in the sofa was broke, the bed spread had stains on it, the chairs were stained but is close to the strip. Check-in and out was contact-less and they are very responsive via email. Overall ok for our short stay.

6

Mike

Aug 7, 2025

·

Stayed 6 nights

The place was clean and conveniently located at the end of the strip. But I thought the rating on Expedia was higher than it deserves. The elevator broke halfway through our stay so, ended up walking 4 flights of stairs and 2 more to the parking lot and another flight to street level, every time I left. I did get a partial credit for the inconvenience. Probably won't stay here again.

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Location

Consistently praised for being walkable to the Gatlinburg strip and close to attractions; several reviewers also described it as central, quiet, and safe.

Related guest reviews

10

Linda

Nov 8, 2025

·

Stayed 5 nights

The condo met our needs. It is convenient to walk to the Gatlinburg strip. The cost is reasonable. The gas fireplace was not working, so I called and maintenance came right away to get it going. It is an older building and could use some updates. This was the second time we have stayed at Gatlinburg Chateau and I am sure we will again.

8

Joanna

Dec 12, 2022

·

Stayed 3 nights

Distance was great

10

Ashley

Dec 11, 2022

·

Stayed 1 night

Great location.

6

Tiffany

Oct 26, 2025

·

Stayed 2 nights

The room was ok, very old, outdated and smelled like my grandma’s place. The pull out bed in the sofa was broke, the bed spread had stains on it, the chairs were stained but is close to the strip. Check-in and out was contact-less and they are very responsive via email. Overall ok for our short stay.

8

Shane

Mar 21, 2024

·

Stayed 5 nights

Stay was great, had everything we needed for the family. Could use an update on the AC but it was cool while we were in town, and the fire place worked well! Great location and great view of gatlinburg!

8

Avni prerak

Oct 14, 2024

·

Stayed 4 nights

Location of the property was great

6

Mike

Aug 7, 2025

·

Stayed 6 nights

The place was clean and conveniently located at the end of the strip. But I thought the rating on Expedia was higher than it deserves. The elevator broke halfway through our stay so, ended up walking 4 flights of stairs and 2 more to the parking lot and another flight to street level, every time I left. I did get a partial credit for the inconvenience. Probably won't stay here again.

10

Orquidea

Nov 27, 2023

·

Stayed 3 nights

Muy acogedora, Tranquila , bien céntrica, a todo puedes tener acceso caminando. Bien limpia y segura.

Translate

8

Maureen

Nov 19, 2023

·

Stayed 2 nights

Very nice quiet ,safe close to everything! Kitchen could use more stocking for convenience. Double bed was a pull out couch and mattress was very flat needs to be replaced !

10

mark

Jul 6, 2025

·

Stayed 3 nights

Clean close to everything property was very nice.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $273	15 $273	16 $273	17 $271	18 $299	19 $292
20 $271	21 $271	22 $272	23 $280	24 $272	25 $299	26 $297
27 $271	28 $274	29 $273	30 $272

Su	Mo	Tu	We	Th	Fr	Sa
				1 $274	2 $322	3 $322
4 $291	5 $280	6 $295	7 $283	8 $274	9 $345	10
11 $401	12	13 $280	14 $272	15	16	17
18 $291	19 $278	20	21 $280	22	23	24
25 $274	26 $280	27 $292	28 $413	29 $267	30 $280	31 $280

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About this property

Location

Room options

Condo, 2 Bedrooms (402)

Condo, 2 Bedrooms (103)

Condo, 2 Bedrooms (408)

Condo, 2 Bedrooms (201)

Condo, 2 Bedrooms (409)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

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