Name: Holiday Inn Express Hotel & Suites Eagle Pass by IHG
Address: 2007 Veterans Boulevard, Eagle Pass, Texas, United States of America, Eagle Pass, Texas, US
Price range: $84–$171 per night
Rating: 8.13

What guests think

Reviews of Holiday Inn Express Hotel & Suites Eagle Pass by IHG describe a stay with friendly staff and often good hot breakfast, but recurring maintenance issues, especially out-of-service elevators, dated rooms, and inconsistent cleanliness, shape many guests' experiences.

Multiple reviews note closed or dirty pools and hot tubs, limited or broken ice machines, and a sparse gym. Some guests found spacious accommodations and comfortable beds, but others reported weak AC, humid or musty air, and glitchy TVs. The location tends to be convenient and quiet, so expect a functional stopover if you verify amenity status ahead of time.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are often out of service, and multiple guests reported closed or dirty pools and hot tubs. Ice machines and the gym show issues (only one ice machine working, missing weights).

Related guest reviews

2

Juan

Jul 13, 2025

·

Stayed 1 night

No elevator service Out dated items No swimming pool

4

Diane

Jun 26, 2025

·

Stayed 1 night

The poor remodeling job. Water sprinkler hang out. Bathtub stained. No ice machine. Only one elevator working so very long walk down hall ways. Breakfast was great.

6

Diane

Mar 17, 2025

·

Stayed 2 nights

I was so disappointed at the fact the jacuzzi was out of order & the pool was filthy. Had I had known I would have booked elsewhere. Was there for 2 nights & never did housekeeping come clean our room, or give us any fresh towels throw our trash, nothing ... I did bring all these concerns to front desk & nothing was done. Not likely to book here again.

2

Vicki

Sep 1, 2025

·

Stayed 1 night

Small wading pool full of green algae only one working elevator only one working ice machine on second floor bathroom tubs dirty no room service because room was missing a phone towel quality exceptionally poor and limited in number offered breakfast was burnt carpet was filthy in hotel overall hotel was in run down condition will not be coming back

6

Jorge

Aug 11, 2025

·

Stayed 2 nights

This facility is not suitable for elderly persons.Main elevator not working.No ice.I understand that main elevator has not worked in more than 2 years.Unacceptable.

4

Jaylan

Nov 1, 2025

·

Stayed 1 night

Very outdated. No cable for the tv. AC worked when it wanted to. Elevator broke on us not once but twice and we only stayed for 1 night.

4

April

Jun 23, 2025

·

Stayed 1 night

There were no vending machines. There was only one working ice machine located on the second floor. All other ice machines were not working. First set of elivators by front desk were out order making it an inconvenience to have to walk all the way to the end of the long hallway catch the elevator and then walk the length of the next floor to get to our room.

6

Christina

Jul 8, 2025

·

Stayed 1 night

The 1st room we were checked into was 132, ut felt and smelled very humid inside. The very friendly, kind and professional assitant at the front desk by the name of Hilda was amazing, she changed our room to the 2nd floor and it was snd felt more dry and cleaner. My only dissapointments were that the hot tub was not in working condition, was inly 1/3rd of the way full and extremely dirty and the pool was muggy and dirty as well, you couldnt see through the water. The hot tub and the pool were the 2 reasons why I picked this particular hotel. Also the 3 printers in the business center were not working.

4

William

Sep 2, 2025

·

Stayed 1 night

Elevators were broken

4

James

Oct 12, 2025

·

Stayed 4 nights

Gym weights missing - needs renovation as carpets and rooms dirty

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Cleanliness

Cleanliness is inconsistent: some guests found very clean rooms, while others reported dirty bathrooms, rust or mold, stained carpets, and lingering smoke or musty odors.

Related guest reviews

6

Maria Angelita

Jan 4, 2026

·

Stayed 1 night

Bathroom: tub had a dark spot so I got toilet (no Kleenex) and con to find input soap scum already dark. Had to take a shower with very very little shower flow. The floor needs mopping dark spot here and there. Corner show dirt that needs sweeping.

4

Jesus

Oct 18, 2025

·

Stayed 2 nights

The stay was poor due to bad tv signals it would turn off by its self , tub not cleaned properly you can see hair in the tub , sink wouldn’t drain properly, and as for the ac at least that cool the room properly and breakfast was ok overall a 2 star is what they get from us it sure wasn’t the a 4 star like it shows on there website that’s for sure paid too much money for a roach motel stay .

10

Jennifer

Jan 2, 2026

·

Stayed 1 night

No issues. Clean room. Good breakfast. Staff was polite. Will definitely stay again.

6

ANGELICA

Jun 30, 2025

·

Stayed 2 nights

Bathroom floors were dirty; like they forgot to sweep them. Carpet also look dirty

4

Manuel

Mar 19, 2023

·

Stayed 1 night

The room was musky and there was mold on the bathroom walls and bathtub. The room felt dirty and humid.

10

Mary Anne

Dec 29, 2025

·

Stayed 1 night

The check in was super easy. The room was super clean. Did not have breakfast, but the coffee was the best i have ever had. Will stay there again, when we go to Kickapoo Casino.

4

Martha

Dec 28, 2025

·

Stayed 1 night

Room in poor conditions, bed frame was dirty, TV was not working and bathroom was noted not cleaned.

4

Rick

Aug 3, 2025

·

Stayed 3 nights

We had to change room because the room was filthy. We found public hairs on the bed. Spider webs on the ceilings. The second room had ants.

10

Marina

Oct 6, 2025

·

Stayed 1 night

Our Stay was great! The room was very clean and fresh. We truly slept very comfortable. And breakfast was great as well, everything was nice and fresh.

6

Michelle

Jun 21, 2022

·

Stayed 1 night

When we arrived, I was informed a room key could not be made and the front desk clerk had to manually unlock our door every time we returned. The bathroom ceiling had mold and there was a non-functional light on the ceiling directly above the bathtub. The light lens was old and yellow. There was no exhaust fan

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Rooms

Accommodations feel dated with worn fixtures and limited charging options; several mention humidity, musty odors, AC inconsistencies, and TV signal problems. Others found suites spacious and beds comfortable, and some areas are quiet.

Related guest reviews

10

James

Jul 18, 2025

·

Stayed 1 night

Spacious room more like a suite.

8

Jeanie

Jun 8, 2025

·

Stayed 2 nights

I liked the closeness to my purpose. The accommodations set up and amenities were suitable. There was an exceptional level of humidity in the room. Supposedly they were doing some refurbishment. Maybe, they just hadn't reached the area where my room was.

8

Leighton

Jun 8, 2025

·

Stayed 1 night

Excellent breakfast. Room old and dated no USB ports.

10

Delia

Jun 27, 2025

·

Stayed 1 night

Rooms were very clean and spacious.

4

Rene

May 31, 2024

·

Stayed 1 night

I was sent to a room that already had evidence of being occupied. The rooms are old and do not have modern conveniences such as charging ports usb or ubc. The fitness center had one working machine, no weights, water, or a mat, which were not what was posted online.

4

Jaylan

Nov 1, 2025

·

Stayed 1 night

Very outdated. No cable for the tv. AC worked when it wanted to. Elevator broke on us not once but twice and we only stayed for 1 night.

8

Michael

Apr 6, 2025

·

Stayed 1 night

Good hotel. Clean. Only problem was the air conditioner had to be set at very low temperature to get it to work. Breakfast was excellent.

6

Jody

Apr 24, 2022

·

Stayed 1 night

Quick overnight trip. Slept well. Quiet property. Hotel could use an update, starting to be a little tired--light fixtures in the bathroom rusted, older ac units, no usb ports, etc. But, still, perfectly acceptable as far as cleanliness. Just a bit too pricey for what is just an average room.

10

Brenda

Oct 7, 2023

·

Stayed 1 night

Great hotel and comfy beds!

4

Caleb

Nov 24, 2025

·

Stayed 2 nights

Tv barely worked it glitched the entire time. The room had a mini fridge with a clear door and a bright light that keeps you awake at night. Nowhere to plug in your phone the only outlet near the bed was tied to the entry light. When you turned it off your charger went off. The hot tub was freezing cold and dirty.

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Service

Service is generally friendly and helpful at the front desk, with several staff recognized by name. There are also complaints about rude interactions and incorrect room assignments; some guests reported housekeeping not servicing rooms.

Related guest reviews

10

Rita Marlene

Jun 21, 2025

·

Stayed 2 nights

Elevator closest to our room was out of order. Other than that, stay was great!

10

Jennifer

Jan 2, 2026

·

Stayed 1 night

No issues. Clean room. Good breakfast. Staff was polite. Will definitely stay again.

6

Diane

Mar 17, 2025

·

Stayed 2 nights

I was so disappointed at the fact the jacuzzi was out of order & the pool was filthy. Had I had known I would have booked elsewhere. Was there for 2 nights & never did housekeeping come clean our room, or give us any fresh towels throw our trash, nothing ... I did bring all these concerns to front desk & nothing was done. Not likely to book here again.

10

Guillermo

Aug 20, 2024

·

Stayed 1 night

I would like to say thank you to Isabel (front desk clerk). She went out of her way to make it a great experience for my wife and I. She updated my reservation from a regular room to a suit one for the same price. The breakfast had great selection. The cleaning nest and organization of the dining room was superb. In the future, I will be back to stay at the Holiday inn express.

4

Maria

Dec 31, 2022

·

Stayed 1 night

I reserved a bedroom with two queen beds and they gave me a king for 4 people. there was no refund and two people had to sleep on the floor. Very disappointed. ☹️

10

Norma

Sep 4, 2025

·

Stayed 2 nights

Stay was good, breakfast was good. Employees were very friendly and courteous.

10

Nancy

Jul 30, 2024

·

Stayed 2 nights

Very accommodating, great staff, clean rooms, nice breakfast, great stay thanks to Isabella at the front desk , will stay again!

10

Bill

Sep 8, 2023

·

Stayed 1 night

The guy that checked us in was awesome he needs a raise

2

Fidel

May 30, 2024

·

Stayed 1 night

Front desk system would not recognize my reservation even I showed the itinerary as room paid in full through expedia. Front desk was rude and will never use this property again.

10

Karina

Jul 13, 2025

·

Stayed 1 night

Staff was very nice and helpful.

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Location

Convenient, generally quiet location with easy access to local destinations. A visible law enforcement presence made some feel safer but also pushed parking to back lots at times.

Related guest reviews

4

Eddie

Oct 11, 2024

·

Stayed 1 night

Property is being used to stage law enforcement. Most of the parking lot is filled with law enforcement vehicles. Customers have to park in the back lot.

10

Sandy

Jun 18, 2025

·

Stayed 1 night

Everything was clean and check in was an easy process. Hotel is located in a good area of the city.

10

Juan Pablo

Dec 5, 2024

·

Stayed 1 night

Nice location, room was kind of humid.

10

Michael

Sep 26, 2023

·

Stayed 1 night

I felt very safe there were more then 20 state troopers undercovers and a couple border patrol stay the same night so thanks I didn’t even lock my hotel door nor my truck doors thanks holiday inn

10

Marylou

Mar 29, 2024

·

Stayed 3 nights

Great location

10

Juan

Oct 21, 2023

·

Stayed 1 night

Lication

8

Uriel

Feb 16, 2025

·

Stayed 1 night

Quiet

6

Jody

Apr 24, 2022

·

Stayed 1 night

Quick overnight trip. Slept well. Quiet property. Hotel could use an update, starting to be a little tired--light fixtures in the bathroom rusted, older ac units, no usb ports, etc. But, still, perfectly acceptable as far as cleanliness. Just a bit too pricey for what is just an average room.

10

Cesar García

Mar 8, 2023

·

Stayed 1 night

Good location nice beds

10

Angie

May 9, 2025

·

Stayed 2 nights

There for work. Easy access and comfortable. Will return to this location

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Dining

Breakfast is widely praised for quality and steady refills. Reported issues include occasional pancake or coffee machine failures, limited variety on some days, burnt items, and a strict cutoff at closing time.

Related guest reviews

6

Elizabeth

Dec 29, 2025

·

Stayed 1 night

Breakfast was fully stocked and it tasted good. Easy to find parking and it was well lit.

10

Roxanne

May 19, 2025

·

Stayed 1 night

One of the best hot breakfasts we've had at hotels. Food was abundant and they continued to refill everything throughout the morning. Unlike other places we've stayed where when something runs out they don't refill.This place took care of their patrons and made sure food stayed full. Coffee was good with actual liquid creamer and not just powder. Very upscale.

10

Jennifer

Jan 2, 2026

·

Stayed 1 night

No issues. Clean room. Good breakfast. Staff was polite. Will definitely stay again.

2

Vicki

Sep 1, 2025

·

Stayed 1 night

Small wading pool full of green algae only one working elevator only one working ice machine on second floor bathroom tubs dirty no room service because room was missing a phone towel quality exceptionally poor and limited in number offered breakfast was burnt carpet was filthy in hotel overall hotel was in run down condition will not be coming back

10

Paul

Mar 10, 2025

·

Stayed 1 night

Staff was super helpful breakfast was great

4

Deb

Jul 7, 2025

·

Stayed 3 nights

Drainage in bathroom tub did not let water flow. Had to unscrew the drainage button. Breakfast on weekend is 7a-10a, at 10am a lady came out of the kitchen & turned off the lights where everybody was eating. Someone asked what was going on & the lady said, kitchen closed in Spanish & picked up the coffee maker & put in kitchen. Pancake maker wasnt working. 1 coffee maker was down.

10

Brenda

Jan 14, 2026

·

Stayed 1 night

Breakfast was reasonable, wasn't too fond of their coffeemaker and pancake maker.

10

Marina

Oct 6, 2025

·

Stayed 1 night

Our Stay was great! The room was very clean and fresh. We truly slept very comfortable. And breakfast was great as well, everything was nice and fresh.

8

Michael

Oct 31, 2025

·

Stayed 2 nights

Good breakfast, friendly staff, clean room.

8

Michael

Apr 6, 2025

·

Stayed 1 night

Good hotel. Clean. Only problem was the air conditioner had to be set at very low temperature to get it to work. Breakfast was excellent.

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Month	Average price
January	$91
February	$101
March	$97
April	$93
May	$95
June	$97
July	$90
August	$107
September	$112
October	$108
November	$132
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $117	15 $171	16 $113	17 $115	18 $115	19 $143
20 $84	21 $127	22 $155	23 $162	24 $130	25 $125	26 $139
27 $95	28 $130	29 $120	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $104	3 $107
4 $92	5 $107	6 $115	7 $103	8 $104	9 $101	10 $130
11 $93	12 $99	13 $94	14 $91	15 $94	16 $92	17 $92
18 $85	19 $87	20 $91	21 $87	22 $91	23 $92	24 $92
25 $85	26 $91	27 $91	28 $91	29 $91	30 $105	31 $92

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

Standard Room

Suite, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Eagle Pass by IHG

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