Name: Quality Inn & Suites Garland - East Dallas
Address: 1635 East I-30, Texas, United States of America, Dallas (and vicinity), Texas, US
Price range: $58–$91 per night
Rating: 7.32

What guests think

At Quality Inn & Suites Garland - East Dallas, reviews paint a mixed picture, praising welcoming staff and budget-friendly rates while noting tricky one‑way access from I‑30, traffic noise for some rooms, and a refundable $100 security deposit at check‑in.

Guests often find the beds comfortable in simple, dated rooms, though Wi‑Fi performance ranges from very fast to unusable. Cleanliness and upkeep are inconsistent, with reports varying between very clean stays and issues like smoke odors, roaches, leaks, and hard‑to‑regulate air conditioning. Breakfast is basic with limited variety, typically waffles, cereal, or yogurt, and coffee quality can be hit or miss. Expect a no‑frills, roadside stay that suits budget travelers who value price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; the pool gets mixed feedback (from nice and well maintained to bugs), parking is tight for larger vehicles, and the ice machine was reported out of order.

Related guest reviews

6

Robert

Jun 22, 2025

·

Stayed 1 night

This was a good place for price. Bed was comfy and clean. Room was very tidy but had a smoke odor. Older decor but in decent shape. Only major issue was the shower didn’t drain properly (very slow) and the toilet was rocky. The area is a little isolated and parking seems sketchy l, but we had no issues. Pool looked well maintained. And staff was super friendly.

8

william

Apr 7, 2024

·

Stayed 1 night

Very friendly & knowledgeable staff; only problem ice machine wasn’t working

2

Kandie

Jun 24, 2024

·

Stayed 1 night

The hotel shows a veiw of the lake and there are condos surrounding it you can not get to it the access is through the condos its now under the new hyway bridge so we herd traffic all night and the room was small. The people upstairs banged on the ceiling all night. The pool had bugs. The ice machine was set next to the pool not the hotel they are separated and breakfast was toast or yoguert and coffee tasted metallic.

2

Lorrie

Aug 12, 2025

·

Stayed 1 night

Broken cars in parking lot. Never in my life had I had such a long check in process. Rooms floor stuff on it and bed spread stain or not it’s looks gross.

10

kevin

Jun 24, 2024

·

Stayed 1 night

Very nice rooms and pool

8

Johnnie

Jul 12, 2025

·

Stayed 3 nights

Rooms are dated and the access to the motel can be precarious due to the fact that it's off a main highway traveling from Rockwall to the Dallas area. 80+ mph traffic behind you ensures a quick exit into the motel's parking lot

6

Jan

Mar 30, 2024

·

Stayed 2 nights

The room was clean. However, the tub did not drain well, the wifi did not work and one of the lights on the wall in the room would not turn off with no plug to pull. It stayed on all night so I covered my face to sleep. Also, it is a very inconvenient location. I could not park close outside my room and Iwas afraid to walk to my vehicle alone in the dark with limited lighting to retrieve my dinner so I just let it spoil in the truck.

4

Marvin

Jul 22, 2024

·

Stayed 3 nights

Very complicated access to the property (just one way access)

2

Alonso

Sep 15, 2024

·

Stayed 1 night

I got in after 10 PM after driving 14 hours I needed to be up at 6:30 the next morning. I wanted to go in there and go to sleep.. I was pulling a car and there was nowhere to park in their parking lot. The parking lot was tiny. I kind of pulled to the side and went in and the guy told me that there was $100 posit, which was not stated anywhere in the property description. I turned around and left and went down the street to another hotel. If you’re carrying a trailer, don’t even bother with this property

10

Britteny

Sep 27, 2024

·

Stayed 1 night

The staff, room, and the pool were nice comfortable and I will recommend

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Cleanliness

Cleanliness is inconsistent across reviews, with reports of smoke odors, stains, pests, and leaks, but also some very clean rooms.

Related guest reviews

10

Kelli

Jul 14, 2025

·

Stayed 5 nights

My husband and I are staying in town before we close on our home so we were there for an entire week while working. The staff was so kind and friendly and always had a warm smile on their faces. The rooms are pretty basic but perfect for a no frills, clean and quiet stay. We will definitely be returning.

2

Duncan

Oct 6, 2025

·

Stayed 1 night

Terrible service and NOT clean and had cockroaches in my room. No towels in the bathroom, front desk doesn’t answer customer service calls. Breakfast was toast and waffles. I can’t believe this place is open! I definitely DO NOT recommend this place!!!

4

Alexandra

Oct 10, 2024

·

Stayed 1 night

Cockroach infested and leak in the ceiling of bathroom.

4

Jamal

Sep 30, 2024

·

Stayed 1 night

Room was tidy few maintenance and interior damages like toilet not bolted down and didn’t flush good probably blocked by the wax ring moving, towel bar broken and sink counter top coming lose from the wall and only being held up by a stick and the. The thermostat batteries are low so could not change settings on a/c. But my major concern was roaches. At first I didn’t see any until I brought my food out and for the remainder of the night I was stomping them out….. doesn’t make it any better that it’s only one tiny trash can for the whole room and it’s in the bathroom. Customer service was ok and nice for the most part just the roaches were my main concerns

2

Jacqueline

Dec 13, 2024

·

Stayed 1 night

They have cockroaches in the rooms.

10

Billy

Jul 29, 2025

·

Stayed 1 night

It was nice and clean and very quiet!

2

Abdul

Sep 29, 2025

·

Stayed 1 night

I stayed at the Quality Suites Inn in Dallas, and unfortunately, my experience did not meet expectations. The property had a persistent smoke odor, and there were frequent smells of marijuana throughout the building, which made the atmosphere uncomfortable. In addition, I noticed a strong mold odor, which raised concerns about cleanliness and air quality. For the price being charged, the stay did not offer good value. The environment is not suitable for families or children, as it does not feel clean, safe, or welcoming. I would recommend management address these issues to improve both the quality and guest experience.

2

C. Brittany

Sep 27, 2024

·

Stayed 1 night

ROACH MOTEL! I checked in and the staff was friendly. Got to the room and there are roaches on the floor and the desk. Checked right back out. Slept in the car that night. Can’t have a refund though. Apparently they thought sleeping in a room with roaches and who knows what else was ok. Would not recommend

10

Luis

Jul 29, 2023

·

Stayed 1 night

Great and clean facility

2

tricia

Aug 9, 2024

·

Stayed 2 nights

My room was dirty stains on the floor stains on the comforters. Didn't even feel comfortable walking around the room without shoes on. The room was hot and just all around smelt bad I had went to the store and bought a candle to light because the smell was giving me a headache..

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Rooms

Rooms are simple and dated, with many noting comfortable beds; Wi‑Fi reliability ranges from excellent to nonfunctional.

Related guest reviews

2

Chelsie

Jun 19, 2025

·

Stayed 1 night

We had to use our own wifi to watch tv because the hotel wifi didnt work. 100 deposit for a nasty smelling room.

6

Robert

Jun 22, 2025

·

Stayed 1 night

This was a good place for price. Bed was comfy and clean. Room was very tidy but had a smoke odor. Older decor but in decent shape. Only major issue was the shower didn’t drain properly (very slow) and the toilet was rocky. The area is a little isolated and parking seems sketchy l, but we had no issues. Pool looked well maintained. And staff was super friendly.

4

Huaqiang

Mar 24, 2024

·

Stayed 2 nights

The room is extremely noisy 10 meter close to a highway

6

Margo

Sep 4, 2025

·

Stayed 1 night

Depending on what direction you come from, it isn’t super convenient to get into the parking lot. At check-in, the staff was very friendly but the card machine was difficult. Our room was on the back of the building, on the top floor. For some reason there are two office desk chairs beside the stairs. (Strange lawn chairs) The room appeared clean. The bed was kind of hard. The AC would freeze you out when it was on, and you would sweat to death when it cut off. It was difficult to regulate no matter how you put the settings. The hotel is right beside apartments so when the partiers arrive home at 2-3am with their radio thumping, you will hear it. And just as that noise dies down, the roar from the interstate starts up, and around 6am you get to sprinkle in some car honking. Not even my Lunesta could combat all the noise.

2

David

Nov 21, 2024

·

Stayed 1 night

Had an extra green card to provide full power? Ac unit was new and did not have continuous fan mode. Tv dead batteries no wifi

10

James

Jun 29, 2025

·

Stayed 2 nights

Im so serious when i say the bed they provided was the best hotel bed ive ever slept on. I had no neck or back pain, the wifi was the fastest ive seen at any hotel for the price, the style and cleanliness of the room was awesome, the staff was super nice if i had his name id shout him out but super nice guy. 10/10

6

Jose

Jun 29, 2025

·

Stayed 2 nights

Comfy beds. Hot water. Nice pressure and was quiet to sleep. No issues there

8

Johnnie

Jul 12, 2025

·

Stayed 3 nights

Rooms are dated and the access to the motel can be precarious due to the fact that it's off a main highway traveling from Rockwall to the Dallas area. 80+ mph traffic behind you ensures a quick exit into the motel's parking lot

6

Stanley

May 21, 2025

·

Stayed 3 nights

property is off the hwy so it's noisy

6

Bernard

Jan 16, 2023

·

Stayed 19,372 nights

Very convenient to I-30. Easy and convenient in and out. Friendly staff. Very limited complementary breakfast. Waffle or cold cereal. Coffee and tea was lukewarm. TV remote didn't work.

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Service

Many guests praise friendly, welcoming front desk staff, though others encountered rude interactions or disputes over deposits and check‑out timing.

Related guest reviews

10

Kelli

Jul 14, 2025

·

Stayed 5 nights

My husband and I are staying in town before we close on our home so we were there for an entire week while working. The staff was so kind and friendly and always had a warm smile on their faces. The rooms are pretty basic but perfect for a no frills, clean and quiet stay. We will definitely be returning.

8

Raul

Dec 30, 2023

·

Stayed 1 night

The personal at the hotel was very rude concerning of the check out at 11:00 am Calling me since 10:00 am

2

Brad

Feb 4, 2024

·

Stayed 1 night

I truly hate to say this cause its not a bad hotel .Iam disappointed in the fact that when we checked in they had no towels . NOT A BIG DEAL. UNTIL MORNING TRYING TO CHECK OUT EARLY CAUSE WE HAD TO Get to WORK THEY WOULDN'T RETURN DEPOSIT. THEY CHECKED THE ROOM AND NO TOWELS WERE IN THE ROOM . (We had no towels to start with.) WELL OK THE DEPOSIT WAS $100.00CASH NOT EVEN THE BEST HOTEL IN DALLAS CHARGE THAT MUCH . BUT WE PAID IT .THEY WONT RETURN LIKE WE HAD BEEN TOLD. IT WOULD BE FOR DAMAGE DONE IF WE DAMAGED THE ROOM . GUESS WHAT, NO DAMAGE!

10

Michaela

Mar 28, 2025

·

Stayed 7 nights

Great staff

10

Jimmy

Nov 17, 2025

·

Stayed 2 nights

3 things i did not like while i was here... the man that works the day shift is quite ride. Apperently i was in his way getting coffee after breakfast and he stood behind me the entire time grunting. Everything from breakfast time was pretty much put up and the coffee was the last thing and i guess he was in a rush or samething but nonetheless it was rude as hell how he was acting. Then I had a visitor at 10:45AM and he was trying to charge me already for another person!! He came to our door twice within an hour over it and both times he was just rude. The 3rd would be house keeping. Our last day while we were packing up and putting stuff in the car she just stood at the door waiting on us to leave like we were the only people there that she was waiting on. She kept looking at us as if we were doing something wrong while she was talking to the other house keeper. It was just flat out uncalled for and very unprofessional. I really should have messed the room up so she actually had something to clean!! The ladyvin the afternoons was amazing though!! The room was "lean

6

Madison

May 5, 2025

·

Stayed 3 nights

Everything was decent, aside from the guy at the front desk. I was trying to ask where the ice machine was and the guy was pretty rude and seemed very irritated that I was asking. It definitely seemed as though I was an inconvenience to him and whatever he was doing. He was very dismissive and started to get irritated with his coworker that was behind the front desk with him. Not the greatest customer service.

10

Tim

May 15, 2025

·

Stayed 2 nights

The Front Desk Staff was amazingly welcoming and courteous and went above and beyond our entire stay! The rooms were clean and well kept. I highly recommend this Hotel! The overall experience was better than some 5 Star Properties I have stayed at!

10

Amanda

Sep 29, 2025

·

Stayed 1 night

Super nice night clerk lady!

4

Shelly

Sep 14, 2024

·

Stayed 3 nights

Everything was fine until i went to check out. Both men i think one may have been a manager were rude.

10

Bobbi

Sep 24, 2025

·

Stayed 2 nights

The staff is great! The facility is nice!

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AI-generated summary based on recent guest reviews

Location

Right off I‑30 and near the lake, the location is convenient for drivers but confusing to access due to one‑way routes, and traffic noise is common.

Related guest reviews

6

Michael

Aug 27, 2025

·

Stayed 2 nights

Nice people.. hard to get to + ton of traffic noise.

6

Margo

Sep 4, 2025

·

Stayed 1 night

Depending on what direction you come from, it isn’t super convenient to get into the parking lot. At check-in, the staff was very friendly but the card machine was difficult. Our room was on the back of the building, on the top floor. For some reason there are two office desk chairs beside the stairs. (Strange lawn chairs) The room appeared clean. The bed was kind of hard. The AC would freeze you out when it was on, and you would sweat to death when it cut off. It was difficult to regulate no matter how you put the settings. The hotel is right beside apartments so when the partiers arrive home at 2-3am with their radio thumping, you will hear it. And just as that noise dies down, the roar from the interstate starts up, and around 6am you get to sprinkle in some car honking. Not even my Lunesta could combat all the noise.

8

Cyndee

Jul 10, 2024

·

Stayed 2 nights

The worst aspect was not being able to access the hotel once we got there. The only access was to come from the north, to access by southbound I-30. We came from the south, using GPS, and once we arrived, we found ourselves in the parking lot of some condos, but there were fences preventing us from accessing the hotel. So I parked at a condo, and walked to the hotel to check-in. Then I was told I had to go north east on I-30, do a turn at Dalrock, and come back on the southbound side. It was inconvenient, and the roads are confusing there. the hotel should cut a driveway through a curbed grass area from the parking lot of the condos, so the hotel can be accessed from the south. The room was fine for the price, the bed comfortable enough. It served our purpose, but access needs to be improved.

8

Joanne

May 21, 2023

·

Stayed 1 night

Located inbetween several major interstate with high volume trucking

6

Damaris

Dec 8, 2023

·

Stayed 4 nights

The property was by a lake.

8

Johnnie

Jul 12, 2025

·

Stayed 3 nights

Rooms are dated and the access to the motel can be precarious due to the fact that it's off a main highway traveling from Rockwall to the Dallas area. 80+ mph traffic behind you ensures a quick exit into the motel's parking lot

10

Kristian

Dec 20, 2022

·

Stayed 19,341 nights

Very friendly staff and nice stay. It was close enough to the highway that I could hear cars, but that also made it very convenient to head home after checkout.

8

Shirley

Jan 26, 2025

·

Stayed 1 night

Great option for an overnight stay on long roadtrip. Incredibly friendly staff, good marks for cleanliness, very comfortable beds, nice breakfast. I had to play white noise on my phone to be able to sleep through interstate noise, but easily enough accomplished. I would absolutely stay again. Great option for the price.

6

Stanley

May 21, 2025

·

Stayed 3 nights

property is off the hwy so it's noisy

8

Weilin

Jun 1, 2023

·

Stayed 2 nights

Close to highway

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Dining

Breakfast is basic and often limited to waffles, cereal, and yogurt, with quality and coffee temperature frequently criticized, though a few guests enjoyed it.

Related guest reviews

2

Pradeep

Sep 15, 2024

·

Stayed 1 night

Breakfast was very bad.

2

Duncan

Oct 6, 2025

·

Stayed 1 night

Terrible service and NOT clean and had cockroaches in my room. No towels in the bathroom, front desk doesn’t answer customer service calls. Breakfast was toast and waffles. I can’t believe this place is open! I definitely DO NOT recommend this place!!!

10

Maria

Mar 7, 2024

·

Stayed 2 nights

There was only an issue with the light. But other than that it was so comfortable everyone there was great and nice. I had such a great night sleep. The room temperature was however you wanted which is great. The breakfast was yummy. Got an amazing waffle. I truly would stay there again

10

Tibebe

Mar 10, 2025

·

Stayed 5 nights

The standard of breakfast is lower

8

shelene

Mar 13, 2024

·

Stayed 1 night

The water in the bathroom kept on running which was annoying to hear the entire stay. The pillows are bad. The worst breakfast. The hot water was cold, only 2 apples, ONLY waffles and yogurt and NO protein. For a choice hotel that was the worst breakfast I ever had presented to me, nothing really for my kids to eat, no hot chocolate or apple juice. The orange juice tastes weird. NO Hot Tub, I repeat, no hot tub which I choose this hotel especially for that reason. The room was clean and the staff was professional and friendly.

4

EMILIARYS

Feb 5, 2025

·

Stayed 1 night

The room was dirty and the breakfast was of very poor quality, almost everything was empty, from the napkins to the cream for making waffles.

8

Shirley

Jan 26, 2025

·

Stayed 1 night

Great option for an overnight stay on long roadtrip. Incredibly friendly staff, good marks for cleanliness, very comfortable beds, nice breakfast. I had to play white noise on my phone to be able to sleep through interstate noise, but easily enough accomplished. I would absolutely stay again. Great option for the price.

8

Miranda

Oct 27, 2024

·

Stayed 1 night

My room wasn't the cleanliest place... my shower barely worked. The breakfast was also VERY limited in their options. However, I found the staff to be extremely friendly and helpful.

10

Robert

Mar 29, 2024

·

Stayed 1 night

Waffles every morning, cereal and yogurt too. Big TVs in the single king room along with a couch mini fridge and microwave. Right off the highway which makes it very convenient. Only 7 min away from freedomplace.tv which is a great in outstanding Church. Staff is always here and very helpful and friendly.

6

Bernard

Jan 16, 2023

·

Stayed 19,372 nights

Very convenient to I-30. Easy and convenient in and out. Friendly staff. Very limited complementary breakfast. Waffle or cold cereal. Coffee and tea was lukewarm. TV remote didn't work.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$61
February	$62
March	$68
April	$64
May	$69
June	$81
July	$80
August	$66
September	$62
October	$71
November	$65
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $70	10 $70	11 $78	12 $85
13 $71	14 $68	15 $68	16 $68	17 $68	18 $77	19 $80
20 $68	21 $68	22 $68	23 $68	24 $68	25 $84	26 $91
27 $68	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $68	2 $76	3 $84
4 $73	5 $68	6 $68	7 $68	8 $68	9 $84	10 $84
11 $68	12 $68	13 $68	14 $68	15 $68	16 $81	17 $84
18 $66	19 $58	20 $59	21 $59	22 $58	23 $83	24 $83
25 $62	26 $58	27 $58	28 $58	29 $58	30 $80	31 $80

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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