Name: Hampton Inn Dallas-Rockwall
Address: 1549 Laguna Dr, Texas, United States of America, Dallas (and vicinity), Texas, US
Price range: $87–$161 per night
Rating: 8.65

What guests think

At Hampton Inn Dallas-Rockwall, travelers consistently praise the friendly, accommodating staff, convenient location near restaurants and the lake, and generally clean, quiet rooms, while noting dated furnishings, maintenance issues, and occasional musty smells.

Breakfast is usually well liked, though some guests report limited items or waits for hot dishes. Noise can intrude in a few rooms, and some report HVAC, TV, plumbing, or bedding problems. Renovation clutter and outdoor upkeep concerns, plus pool issues, detract for several reviewers. Overall, expect a straightforward, comfortable stay with a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool conditions are a recurring weak spot—often dirty, sometimes closed—and there is no hot tub despite some listings. Ice machines and exterior upkeep (landscaping and renovation clutter) draw complaints, though parking is easy.

Related guest reviews

4

Carolyn

Jun 30, 2025

·

Stayed 3 nights

A small dog barked for 30 minutes. The wall paper in the bathroom was torn. Had to get extra towels because we only had two bath towels. The ice makers were all broken. These facility needs some maintenance to bring it up to the level of other Hampton Inns we have stayed in.

10

Brandon

May 25, 2025

·

Stayed 1 night

Checkin with Kimberly was smooth and she was very nice. The hotel itself was nice. Our stay was great. Laura was really sweet during our check out. The grounds need attention. There’s a pile of trees and limbs that’s an eyesore on the property. The mulch has been delivered that will go down around the building but it’s stacked along the sidewalk.

4

Natalie

Mar 15, 2025

·

Stayed 1 night

The Ad said hot tub Got there no hot tub The lady working was lazy not very helpful No pool The breakfast saussge was burnt

6

David Brent

Oct 14, 2025

·

Stayed 4 nights

Staff was great! Pool was dirty and unusable. Shower was terrible and pillows too soft and mushy. Breakfast was pretty good.

6

Cynthia

Oct 14, 2025

·

Stayed 4 nights

This hotel smelled old and musty-- probably old carpet. The pool area is poor and messy.. the landscaping was not kept up. This was not the good quality that I have seen in my past Hampton stays over the past year.

6

Shelly

Jun 9, 2025

·

Stayed 1 night

They sont have a hot tub only a pool

10

karen

Jul 2, 2025

·

Stayed 2 nights

Pool dirty, inside and out

8

Stephen

Oct 4, 2025

·

Stayed 1 night

A nice location, good access to the lake, but also loud outside with I-30 right there. The sound dampening windows did a good job keeping that road noise to a minimum. The facilities were in good not great condition. My room had some dated, worn furniture and the carpets are also showing their age. Generally very clean, though. Well appointed with medium sized fridge, microwave and coffee maker. The staff was very pleasant and helpful. Ownership was clearly in the process of changing out the HVAC units (I believe) but they had empty boxes—basically, garbage—around the perimeter. Also 3 shipping container in the parking lot? Looked tacky outside, somewhat dated inside but overall a good stay.

8

JOHN

Dec 19, 2024

·

The room was spacious and clean (except the carpet needs a shampoo).. Beds were comfortable, and the bathroom was very clean. The small microwave and refrigerator (noisy!) were nice to have. The heat/AC system is not good. It doesn’t keep the room a constant temperature, and the fan is noisy. There’s no way to bring in outside air, so the room smells musty. Listing included a pool and a hot tub. The pool is outside and closed for the winter, and the hotel has “never had a hot tub.” Breakfast was good for a standard hot breakfast, but it had limited options: eg, plain oatmeal but no other hot cereal, one kind of bagel, and no coffee creamers (just Half & Half). But the waffle cooker worked well. Not a bad hotel, but we won’t stay there again.

10

David

Feb 12, 2023

·

Stayed 1 night

Stay was great. Parking not an issue especially since I had a trailer. Plenty of places to eat within walking distance.

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Cleanliness

Many guests find the property and rooms clean and quiet, but recurring reports note musty odors and occasional bathroom or pest cleanliness issues.

Related guest reviews

10

Kim

Apr 13, 2025

·

Stayed 1 night

It was a great stay, the concierge welcomed us to the hotel and was very professional. The hotel was nice inside and everything was clean, the room was spacious, and the bed was comfortable. Besides a large waterbug that was lurking in the bathroom everything was good

10

Marcus

Nov 12, 2025

·

Stayed 1 night

Clean room, quiet hotel, very friendly staff and great price.

10

Michael

Aug 7, 2025

·

Stayed 1 night

The hotel was clean and quiet. The breakfast was very nice

8

Christie

Apr 21, 2024

·

Stayed 2 nights

Breakfast was good. Lobby smelled musty when I first walked in. Room & bathroom were roomy bc it was “handicapped” even though I did not request that option. Sheets & beds were soft/comfy!

10

Jennifer

Dec 26, 2025

·

Stayed 1 night

Clean room, walking distance to some restaurants, and the morning breakfast was good.

10

Terry

Sep 21, 2025

·

Stayed 3 nights

Clean, quiet, and convenient

6

Cynthia

Oct 14, 2025

·

Stayed 4 nights

This hotel smelled old and musty-- probably old carpet. The pool area is poor and messy.. the landscaping was not kept up. This was not the good quality that I have seen in my past Hampton stays over the past year.

8

Annette

Mar 11, 2024

·

Stayed 3 nights

Convenient location. Most of the staff was very friendly. The bathroom gave off a sewer gas smell. The toilet holder was loose in the wall. The bath sink drained slowly. There were several mold/mildew spots in the shower. The rest of the room was just fine. The remote control is not easy to use and scrolling through channels is time consuming. Breakfast was good. Coffee and tea were always available.

6

Janice

Jul 7, 2025

·

Stayed 1 night

Our stay was for only one night, so it was tolerable. Hotel had an old and musty smell upon entering in, very disappointing. Not enough towels at all for a family of five. But the breakfast was pretty good.

8

JOHN

Dec 19, 2024

·

The room was spacious and clean (except the carpet needs a shampoo).. Beds were comfortable, and the bathroom was very clean. The small microwave and refrigerator (noisy!) were nice to have. The heat/AC system is not good. It doesn’t keep the room a constant temperature, and the fan is noisy. There’s no way to bring in outside air, so the room smells musty. Listing included a pool and a hot tub. The pool is outside and closed for the winter, and the hotel has “never had a hot tub.” Breakfast was good for a standard hot breakfast, but it had limited options: eg, plain oatmeal but no other hot cereal, one kind of bagel, and no coffee creamers (just Half & Half). But the waffle cooker worked well. Not a bad hotel, but we won’t stay there again.

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Rooms

Rooms are generally comfortable and equipped, but many note decor and furniture wear. Some report noise from thin walls or nearby activity, plus sporadic HVAC, TV, plumbing, or bedding issues.

Related guest reviews

8

Anthony

Nov 26, 2025

·

Stayed 1 night

Rooms could have been a little more updated

6

Ronnie

Oct 19, 2024

·

Stayed 1 night

Very disappointed in stay. The room 301 was old circa 1980’s. Poor lighting scuffed up paint, furniture is a must see to believe but 1 piece had 2 1x4’s holding it in place and the tile in bathroom was loose and cracked and plain caulk was used to attempt repair! The sheets appeared wrinkled like they hadn’t been changed, luckily the extra blanket was sealed and appeared to be new so I slept on top of it since it was a very late check in and I was to tired to wait on clean sheets. Hampton has always been great but this room was below motel 6!!!!!

6

Jacquetta

Oct 3, 2025

·

Stayed 1 night

The property was very old and dated

10

Talitha

Feb 17, 2025

·

Stayed 1 night

The room was quiet and temperature was perfect. The bed was not comfortable, it was hard and lumpy, and I did not sleep well as a result.

6

Erin

Apr 8, 2024

·

Stayed 3 nights

Bed was not comfortable. All other parts were fine.

8

Stephen

Oct 4, 2025

·

Stayed 1 night

A nice location, good access to the lake, but also loud outside with I-30 right there. The sound dampening windows did a good job keeping that road noise to a minimum. The facilities were in good not great condition. My room had some dated, worn furniture and the carpets are also showing their age. Generally very clean, though. Well appointed with medium sized fridge, microwave and coffee maker. The staff was very pleasant and helpful. Ownership was clearly in the process of changing out the HVAC units (I believe) but they had empty boxes—basically, garbage—around the perimeter. Also 3 shipping container in the parking lot? Looked tacky outside, somewhat dated inside but overall a good stay.

8

JOHN

Dec 19, 2024

·

The room was spacious and clean (except the carpet needs a shampoo).. Beds were comfortable, and the bathroom was very clean. The small microwave and refrigerator (noisy!) were nice to have. The heat/AC system is not good. It doesn’t keep the room a constant temperature, and the fan is noisy. There’s no way to bring in outside air, so the room smells musty. Listing included a pool and a hot tub. The pool is outside and closed for the winter, and the hotel has “never had a hot tub.” Breakfast was good for a standard hot breakfast, but it had limited options: eg, plain oatmeal but no other hot cereal, one kind of bagel, and no coffee creamers (just Half & Half). But the waffle cooker worked well. Not a bad hotel, but we won’t stay there again.

8

Carlos

Jul 17, 2025

·

Stayed 4 nights

The hotel room is clean and comfortable and the hotel in a great convenient location. I have stayed here at least twice while visiting family in the Garland area. (As far as areas that could be improved: the walls are very thin. A crying and screaming baby in the next room, snoring, and people pounding/jumping on the floor upstairs made sleeping very difficult. It was disappointing that you didn’t have the coffee available in the morning that I drink. One final comment would be to hire a landscaper to clean the outside area. It needed a good sweeping and freshening up.)

8

Charles

Dec 26, 2025

·

Stayed 1 night

Nice place, a little outdated

6

Orlando

Dec 14, 2024

·

Stayed 1 night

Hotel was just ok, rooms had poor insulation could hear noises all night

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Service

Service is widely praised as friendly, helpful, and efficient. A few guests experienced front-desk inflexibility or unprofessional interactions.

Related guest reviews

8

Sakarra

Dec 8, 2025

·

Stayed 1 night

Staff was very courteous.

10

Debra

Jan 1, 2026

·

Stayed 3 nights

The staff was very friendly and attentive.

10

Rev Dr Willis

Dec 2, 2025

·

Stayed 3 nights

Yes. Our stay was great and everyone was helpful and friendly.

10

Marcus

Nov 12, 2025

·

Stayed 1 night

Clean room, quiet hotel, very friendly staff and great price.

10

Ruben

Aug 20, 2025

·

Stayed 1 night

Professional and highly efficient staff.

4

Stewart

May 18, 2025

·

Stayed 4 nights

Poor service at the front desk. Accused me of rushing off during my check out and then refused to refund me for the days I wasn't there, even though I had done an early check out.

10

Linda

Sep 17, 2025

·

Stayed 1 night

Great stay with Great staff

6

Kenneth

Dec 30, 2024

·

Stayed 1 night

Front desk was absolutely inflexible. Would not allow check in despite confirmation from Hotels.com. Spent almost 3 hours on the phone Christmas Day to resolve what seemed to be a simple problem. Won’t be back. Too many other options in the area when we visit in the future.

10

Brenda

Aug 25, 2025

·

Stayed 1 night

Staff was very friendly and accommodating.

10

Eleanor

Nov 13, 2025

·

Stayed 3 nights

They met all of our needs with a happy heart. We needed a shower stool and they were prompt to see that we had it in our room. The hotel is clean and a wonderful location with all of the construction taking place in Rockwall. We love staying in that hotel

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Location

Convenient to I-30, the lake, and numerous walkable restaurants and shops; the area generally feels safe. Some note traffic or exterior noise, but windows help.

Related guest reviews

10

SHERRY

Aug 7, 2023

·

Stayed 1 night

Very pleased with our stay. Great location, within walking distance of Starbuck's and several restaurants. Staff was friendly and efficient.

10

Sylvia

Sep 20, 2025

·

Stayed 1 night

Great location and safe area.

8

Lisa

Jun 3, 2024

·

Stayed 6 nights

Nice hotel. Close to expressway and lots of restaurants and shops.

10

DeWayne

Aug 18, 2025

·

Stayed 3 nights

Nice and quiet, close to many places to eat.

10

Jennifer

Dec 26, 2025

·

Stayed 1 night

Clean room, walking distance to some restaurants, and the morning breakfast was good.

10

Haydee

Aug 14, 2023

·

Stayed 1 night

Close to the pier and many restaurants. Hotel breakfast was great

8

Stephen

Oct 4, 2025

·

Stayed 1 night

A nice location, good access to the lake, but also loud outside with I-30 right there. The sound dampening windows did a good job keeping that road noise to a minimum. The facilities were in good not great condition. My room had some dated, worn furniture and the carpets are also showing their age. Generally very clean, though. Well appointed with medium sized fridge, microwave and coffee maker. The staff was very pleasant and helpful. Ownership was clearly in the process of changing out the HVAC units (I believe) but they had empty boxes—basically, garbage—around the perimeter. Also 3 shipping container in the parking lot? Looked tacky outside, somewhat dated inside but overall a good stay.

10

Paula

Jul 3, 2023

·

Stayed 2 nights

It was close to the lake, shopping and dining.

10

Jennifer

May 27, 2024

·

Stayed 3 nights

Clean quiet and friendly. Easy access and close to restaurants. Next door to an amazing sushi place!

10

David

Feb 12, 2023

·

Stayed 1 night

Stay was great. Parking not an issue especially since I had a trailer. Plenty of places to eat within walking distance.

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Dining

Breakfast is generally well received with hot options and decent variety. Occasional shortages, limited selections, or waits for items are reported.

Related guest reviews

10

Jeffrey

Dec 4, 2025

·

Stayed 1 night

Breakfast can only be so much when offering an upscale continental. It was what I expected

4

Natalie

Mar 15, 2025

·

Stayed 1 night

The Ad said hot tub Got there no hot tub The lady working was lazy not very helpful No pool The breakfast saussge was burnt

10

Michael

Aug 7, 2025

·

Stayed 1 night

The hotel was clean and quiet. The breakfast was very nice

10

Mary

Jun 3, 2025

·

Stayed 1 night

Quiet. Staff was very friendly. Breakfast was hot, good choices. Room could do with a bit of an update, but clean and comfortable.

10

Laura

Jan 5, 2025

·

Stayed 1 night

Check in was fast, front desk staff was courteous. Our room was very comfortable, clean, and quiet. It had all the necessities. Full size shampoo, conditioner, body lotion, and body wash. Breakfast was excellent, it included eggs, sausage, potatoes, waffles, cereal, milk, pastries, juice, coffee and hot chocolate. We've stayed there twice and will definitely stay there again.

10

DONNA

Oct 6, 2025

·

Stayed 1 night

Breakfast lacked many items on Sunday! 3-11 shift very friendly and helpful. Hallways are very hot!

10

Jennifer

Dec 26, 2025

·

Stayed 1 night

Clean room, walking distance to some restaurants, and the morning breakfast was good.

8

Sonja

Oct 26, 2025

·

Stayed 1 night

The room we got faced a restaurant and there were car doors slamming till about 10 pm. Our room was clean and comfortable. Front employee's were very nice, helpful and polite. We waited for at least 30 minutes to get eggs because there weren't any out just a watery pan.

8

JOHN

Dec 19, 2024

·

The room was spacious and clean (except the carpet needs a shampoo).. Beds were comfortable, and the bathroom was very clean. The small microwave and refrigerator (noisy!) were nice to have. The heat/AC system is not good. It doesn’t keep the room a constant temperature, and the fan is noisy. There’s no way to bring in outside air, so the room smells musty. Listing included a pool and a hot tub. The pool is outside and closed for the winter, and the hotel has “never had a hot tub.” Breakfast was good for a standard hot breakfast, but it had limited options: eg, plain oatmeal but no other hot cereal, one kind of bagel, and no coffee creamers (just Half & Half). But the waffle cooker worked well. Not a bad hotel, but we won’t stay there again.

10

Alyssa

Jul 30, 2025

·

Stayed 1 night

It was a great room, perfect for a family of 4. The free continental breakfast was also great!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$101
March	$96
April	$115
May	$108
June	$106
July	$101
August	$88
September	$92
October	$105
November	$98
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $107	10 $107	11 $130	12 $109
13 $99	14 $112	15 $96	16 $90	17 $93	18 $89	19 $102
20 $90	21 $94	22 $95	23 $95	24 $90	25 $87	26 $105
27 $89	28 $111	29 $99	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $96	3 $114
4 $92	5 $103	6 $117	7 $102	8 $121	9 $153	10 $161
11 $126	12	13	14 $117	15 $137	16 $134	17 $130
18 $97	19 $129	20 $127	21 $122	22 $122	23 $128	24 $134
25 $125	26 $117	27	28 $120	29 $107	30 $124	31

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Monthly average prices

About this property

Location

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What guests think

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