Name: Comfort Suites New Braunfels - San Antonio Area
Address: 1489 Interstate 35 North, New Braunfels, Texas, United States of America, New Braunfels, Texas, US
Price range: $76–$135 per night
Rating: 7.48

What guests think

At Comfort Suites New Braunfels - San Antonio Area, travelers frequently praise comfortable beds and a convenient, generally quiet location, while feedback is mixed on cleanliness and maintenance, with recurring reports of musty odors, dated furnishings, and occasional bugs.

Breakfast is often appreciated for hot options like waffles, though some find it limited and the dining area uncomfortably warm. Facilities are basic: the pool is sometimes dirty with worn loungers, and parking is free or safe for many. Service can feel inconsistent, with limited housekeeping, towel or blanket shortages, and occasional difficulty reaching staff at night. Overall, this suits short stays prioritizing location and sleep over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: the pool is small/clean at times but occasionally dirty, with worn or torn loungers; parking is often free or noted as safe. A few reviews mention unsecured exterior doors and the property needing upgrades.

Related guest reviews

10

Carmen

May 2, 2023

·

Stayed 2 nights

Room and hotel was good for the money. Breakfast wasn't great but it's free. Pool looked clean and refreshing! Loved how close it was to Gruene and all the shops

6

Jackie

Jul 24, 2024

·

Stayed 2 nights

The wall in the hallway had a loose screw sticking out of the wall my kid clothes got caught on. The walls in the room are dirty (handprints). The windows were dirty. The room phone felt sticky to the touch. The pillows were old and not fluffy or firm at all. The lounger chairs at the pool were all torn and VERY uncomfortable to sit in and relax. The entry door back into the hotel was taped so that anyone could just walk in (unsafe). The hotel is simply outdated and could use a deep clean as well.

4

JoJo

Aug 7, 2025

·

Stayed 1 night

Pool chairs are all old and not usable

8

Karla

Jun 5, 2025

·

Stayed 2 nights

The side door by the pool was never locked

8

Asia

Sep 26, 2025

·

Stayed 2 nights

Safe parking, quiet area. We stayed 2 nights it was clean overall and staff was friendly. Only thing is they could only give us one extra blanket per room. There were 4 people in our room. Not a big deal. Pool was clean. Breakfast was pretty good. Overall good experience.

10

Sonia

Aug 5, 2024

·

Stayed 1 night

Front desk tenant was very thorough and pleasant. The air conditioner worked very well. The room was clean. I liked that there was a working refrigerator and microwave. The pool seemed to be a big hit with customers, I did not personally use it.

10

Merita

Dec 14, 2025

·

Stayed 1 night

I didn't particularly care for the breakfast. But the coffee was nice to have all day. There was also free parking and the rooms were very nice and clean...

8

allan

Nov 16, 2024

·

Stayed 1 night

Condition of property. Need to dpend on upgrading

10

robert

Jul 7, 2025

·

Stayed 1 night

Staff were friendly. Overall hotel seemed new and clean. It had an elevator. Pool could have been cleaner. The room was clean, everything worked well, quiet with only a few cosmetic issues. The bed was one of the most comfortable we've ever had. Breakfast and breakfast attendant were both good. Location was good. Parking was good. Only issue was the inflated price.

10

Brittney

Jun 17, 2023

·

Stayed 3 nights

Really enjoyed my stay at this location. Every employee I interacted with were very kind and helpful. The room was very clean and comfortable. AC worked as it should and had no issues with controlling the temperature in the room. The pool area is smaller but it was always clean. Overall a nice experience here.

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Cleanliness

Cleanliness feedback is mixed: many rooms are described as very clean, but recurring issues include musty odors, mold in bathrooms, pests, stained or dirty linens, and missed deep cleaning or leftover items.

Related guest reviews

10

Deanna

Nov 2, 2025

·

Stayed 1 night

Room was clean. Breakfast was good and had good options. Check in was easy.

4

Joe

Aug 9, 2024

·

Stayed 1 night

Room was dirty and old food was still in the refrigerator

10

Prescilia

Oct 13, 2025

·

Stayed 1 night

Very clean rooms! Super comfy beds. Great shower! Friendly staff. Will be back again. Great location and close to eatery's and lots of antique stores.

2

Angela

Jul 21, 2024

·

Stayed 2 nights

We paid over $219.00 a night for a dirty room. I had to call the front desk and politely let them know it looked like our room was never cleaned. The bedding on my bed was white with stained red and brown spots. The shower had some sort of red substance. We were told the room would be cleaned in the morningbecause it was late when we returned and my 3 kids were asleep. When we left the next mornings and spent the day out again... lets just say it was spot cleaned at best. Still leaving some of the same dirty issues where they were. Oh and my sheets were replaces the same nights but we had to go get them. If i could give it a negative review i would. We would have left if we hadn't already paid for it upfront.

4

Sergio

Nov 4, 2024

·

Stayed 1 night

Price is ok. Old furniture, old rest rooms, musty smells. I found a tiny roach crawling on the sink. You get what you pay for.

2

Sharquetta

Aug 4, 2025

·

Stayed 1 night

Ac didn’t work fully and the bed was dirty. I have pictures. It was mold in the shower

2

Charles Spencer

Aug 3, 2025

·

Stayed 2 nights

Ceiling drywall was cracked. Room smelled and felt of moisture. I asked the friendly staff if they could move us to a new room and they did. While we were getting settled in the new room, my daughter had a bug walk from the couch onto her arm. Looked it up and it appeared to be a female bed bug. We immediately asked for a refund and left. Both staff members we worked with were friendly and helpful. But the property is a no go.

10

Merita

Dec 14, 2025

·

Stayed 1 night

I didn't particularly care for the breakfast. But the coffee was nice to have all day. There was also free parking and the rooms were very nice and clean...

6

Alyssa

Jul 21, 2025

·

Stayed 2 nights

The bed was comfy and the breakfast was actually pretty good for a budget hotel. The ceiling in our room has black spots everywhere, not sure if mold or smoke damage. When we walked in, we were hit with a very overwhelming strong smell of stale water damage. It's pretty overpowering when you first walk in. The whole place needs a facelift and was overpriced for the two night stay, but we weren't at the hotel much so it served its purpose at having a good bed and breakfast.

6

Judy

Nov 3, 2024

·

Stayed 2 nights

1st room had a musty/moldy smell. Trash in bathroom under sink area. Mold around bathtub. Had to change rooms.

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Rooms

Rooms are generally spacious with comfortable beds, but decor and furnishings show wear. Frequent comments cite musty odors, inconsistent AC performance, occasional traffic or neighbor noise, hard or small pillows, and minor maintenance issues like limited furniture or finicky remotes.

Related guest reviews

10

Cynthia

Jun 24, 2025

·

Stayed 1 night

They had decent free breakfast of sausage with egg patties, make your own toast and waffles. They had 5 pillows on the bed - one normal and five compact pillows that felt like soft footballs, probably regular pillows stuffed in too small shams. Towels were nice big and fluffy. Room was large size. We would stay there again.

4

Haley

Aug 23, 2023

·

Stayed 1 night

Whole hotel had a strange smell, lobby and hall ways were at least 80 degrees in august. AC in the room never did cool very well. Woke up at 3AM so sweaty I couldn't sleep. They were able to move me to a different room, which smelled terrible and the AC was no better. I'm 5.5 months pregnant and it was terribly uncomfortable.

6

Sandra

Dec 9, 2024

·

Stayed 2 nights

Convenient location. Hotel rooms are dusty and in need of renovations, old scuffed furniture, holes in walls… but you get what you pay for. Nice staff.

6

Glenda

May 7, 2023

·

Stayed 1 night

The room was way too hot and their was a noise that kept making a horrible sound every hour above our room, that kept me up all night. Did not try breakfast. Would not stay again due to the room being so hot and the noise from upstairs.

6

Amber

Oct 9, 2023

·

Stayed 2 nights

Room had a very strong smell of mold.

8

Graden

Nov 29, 2024

·

Stayed 1 night

Great for a night’s stay on the road. Breakfast was a good bonus. Clean but a little beat up in spots (dings on countertop, bathtub, etc.). Only one nightstand.

4

Yesenia

May 9, 2025

·

Stayed 1 night

Very noice you can hear clearly the noice from the traffic

6

Alyssa

Jul 21, 2025

·

Stayed 2 nights

The bed was comfy and the breakfast was actually pretty good for a budget hotel. The ceiling in our room has black spots everywhere, not sure if mold or smoke damage. When we walked in, we were hit with a very overwhelming strong smell of stale water damage. It's pretty overpowering when you first walk in. The whole place needs a facelift and was overpriced for the two night stay, but we weren't at the hotel much so it served its purpose at having a good bed and breakfast.

6

Jennifer

Aug 21, 2023

·

Stayed 2 nights

Staff was very nice and room was out of date, but clean. The rooms had AC that worked well, but the halls, lobby, and breakfast areas had no AC. These areas were uncomfortably hot!

6

Susan Robinette

Mar 6, 2024

·

Stayed 3 nights

The first room we checked into reeked of vomit. Had to change rooms. Second room was very clean. Pillows on bed were pretty hard. Beds were comfy. Tv remote didn’t work very well, had to press buttons like 9 times to get tv to do anything. Overall a pleasant stay after the room change.

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Service

Staff are often friendly and accommodating, but service can be inconsistent with limited housekeeping, shortages of towels or blankets, cash only marketplace, deposit disputes, and difficulty reaching staff overnight.

Related guest reviews

2

Luis

Dec 18, 2024

·

Stayed 1 night

están cobrando $75 por tirar una sola bolsa de un puro enla basura del cuarto, no tienen pruebas de nada, pues nunca se fumó enla habitación es algo loco que por tirar basura te quiera cobrar todo eso.. They are charging $75 for throwing a single bag of cigars in the trash in the room. They have no proof of anything, since no one ever smoked in the room. It's crazy that they want to charge you all that for throwing trash.

8

Jessica

Aug 16, 2025

·

Stayed 3 nights

Staff was friendly and the hotel was clean. They did not have enough towels the weekend we were there. that they clean our rooms for the three days we were there.

10

Jessica

Feb 23, 2024

·

Stayed 2 nights

I was forced into a hotel when renovations of my home went a week over schedule. The staff at comfort suites was amazing. They made an already stressful situation so much easier and more pleasant for me. They were more than helpful with any issue I had and were so accommodating and friendly. The room was so much bigger than anticipated, the bed the most comfortable bed I think I have ever slept in, and amenities were exactly as described online. Because of my experience here this past week, I will 100% choose to stay at a comfort suites the next time I need a hotel.

10

Prescilia

Oct 13, 2025

·

Stayed 1 night

Very clean rooms! Super comfy beds. Great shower! Friendly staff. Will be back again. Great location and close to eatery's and lots of antique stores.

10

Roger

Jan 25, 2023

·

Stayed 1 night

Everything was great. My only issue were the people above me, woke me up around 1130, dropping things, walking hard, other noises. This lasted til around midnight then stopped. Front desk clerks were very friendly and helpful at check in and at breakfast.

4

Nanci

Mar 13, 2023

·

Stayed 1 night

A group of ladies went into the room next door to ours at 3:15am - 2:15am before Daylight Savings time clock change. They were probably drunk and LOUD. We knocked on their door and asked them to keep the noise down but that didn\'t make a difference. We called the front desk twice but no one answered. Our "neighbors" continued to be loud for several hours. We were not able to sleep and no one at the hotel could be reached. We will never stay at a Comfort Inn again.

8

Asia

Sep 26, 2025

·

Stayed 2 nights

Safe parking, quiet area. We stayed 2 nights it was clean overall and staff was friendly. Only thing is they could only give us one extra blanket per room. There were 4 people in our room. Not a big deal. Pool was clean. Breakfast was pretty good. Overall good experience.

2

Job

Oct 15, 2024

·

Stayed 2 nights

My stay wasn’t good at all, the concierge did not advise me at check in that there wasn’t no room service cleaning. Check out manager wasn’t nice at all. Mis informed me of signs she put out regarding room service.

6

Bernadine

Feb 3, 2025

·

Stayed 4 nights

For reasons i don't care to explain, I asked for a different room. I was accommodated but the gentleman was very nonchalant, not very good customer service skills. I was told to leave my belongings in the hallway and come get the new key. The breakfast was not up to par.The room was a nice size and the location was quiet. I would have given them a better review had it not been for the gentleman and his lack of sympathy. Also the new room i was given wasn’t as clean.

10

Peggy

Apr 5, 2025

·

Stayed 1 night

Lovely. I requested adjacent rooms and they were made possible.

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Location

Location is convenient just off I 35, generally quiet, and close to Gruene, eateries, and local attractions.

Related guest reviews

10

Carmen

May 2, 2023

·

Stayed 2 nights

Room and hotel was good for the money. Breakfast wasn't great but it's free. Pool looked clean and refreshing! Loved how close it was to Gruene and all the shops

10

Jonny

Apr 9, 2024

·

Stayed 1 night

The property was convenient right off of i-35 and 12 minutes to the funeral location.

10

Prescilia

Oct 13, 2025

·

Stayed 1 night

Very clean rooms! Super comfy beds. Great shower! Friendly staff. Will be back again. Great location and close to eatery's and lots of antique stores.

10

Ricardo

Aug 6, 2025

·

Stayed 1 night

Great location and clean. Close to recreational areas and dinning.

10

Gregory

May 15, 2023

·

Stayed 1 night

Quiet

10

Donna J

Oct 1, 2024

·

Stayed 1 night

Nice quiet area, just off the highway. Easy on/off to major highway

10

Damon

Dec 30, 2025

·

Stayed 2 nights

Quiet, great location

8

Allison

Nov 13, 2024

·

Stayed 2 nights

Good location, friendly staff

8

Michael

Jan 2, 2023

·

Stayed 1 night

Easy to find, just off the highway. Good for overnight stay. Staff was very friendly.

8

Bonifacio

Aug 21, 2025

·

Stayed 1 night

Nice hotel. Convenient location.

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Dining

Breakfast is generally appreciated with hot items and waffles, though several guests found it limited or average. Multiple reviews note the breakfast area can be uncomfortably hot.

Related guest reviews

10

Cynthia

Jun 24, 2025

·

Stayed 1 night

They had decent free breakfast of sausage with egg patties, make your own toast and waffles. They had 5 pillows on the bed - one normal and five compact pillows that felt like soft footballs, probably regular pillows stuffed in too small shams. Towels were nice big and fluffy. Room was large size. We would stay there again.

10

Deanna

Nov 2, 2025

·

Stayed 1 night

Room was clean. Breakfast was good and had good options. Check in was easy.

6

Vanessa

Jul 21, 2025

·

Stayed 3 nights

Hotel location is convenient. Staff was friendly. Breakfast had options of bananas, cereal, yogurt, Texas shaped waffles, eggs, bacon or sausage and toast. Only complain is rooms were not cleaned daily, I think it was offered after the 3rd night, so don’t expect fresh clean towels daily. The water in bathroom sink also backed up.

2

Judith

Aug 17, 2023

·

Stayed 1 night

There’s no AC in the halls or in the lobby. You’re not allowed to take your very limited breakfast to your room even though it’s literally 90 degrees in the breakfast area. The Pool wasn’t very clean.

10

Chelsea

Jun 20, 2025

·

Stayed 2 nights

Great customer service great breakfast and friendly staff highly recommended ❤️

8

Deonna

Mar 18, 2023

·

Stayed 1 night

Rooms were spacious for 5 of us (3 kids under 10) and the queen beds were very comfy. Check in was quick and smooth and the guy was were friendly and helpful. The sofa bed was ok for a small child, but over 70 pounds might be a backbreaker. No issues with anything else. Room was quiet, easy to sleep without disruptions. Breakfast was very bland, we tried some things then skipped it. The waffle maker is nice though. Your favorite Beaver is right up the street and if you like Pho, a great spot is the next exit South. Would book again here for price and comfort.

10

thomas

Feb 22, 2024

·

Stayed 2 nights

Property was good. They had a good breakfast.

10

robert

Jul 7, 2025

·

Stayed 1 night

Staff were friendly. Overall hotel seemed new and clean. It had an elevator. Pool could have been cleaner. The room was clean, everything worked well, quiet with only a few cosmetic issues. The bed was one of the most comfortable we've ever had. Breakfast and breakfast attendant were both good. Location was good. Parking was good. Only issue was the inflated price.

6

Jennifer

Aug 21, 2023

·

Stayed 2 nights

Staff was very nice and room was out of date, but clean. The rooms had AC that worked well, but the halls, lobby, and breakfast areas had no AC. These areas were uncomfortably hot!

10

Candace

May 4, 2025

·

Stayed 1 night

Very friendly and clean. Comfortable bed and great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$73
March	$90
April	$94
May	$96
June	$104
July	$119
August	$100
September	$90
October	$93
November	$102
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $98	18 $119	19 $119
20 $76	21 $78	22 $79	23 $79	24 $80	25 $101	26 $109
27 $77	28 $78	29 $78	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $110	3 $110
4 $79	5 $81	6 $83	7 $94	8 $88	9 $128	10 $126
11 $80	12 $81	13 $83	14 $83	15 $88	16 $115	17 $120
18 $83	19 $82	20 $83	21 $86	22 $92	23 $126	24 $135
25 $97	26 $84	27 $85	28 $86	29 $85	30 $102	31 $104

Comfort Suites New Braunfels - San Antonio Area

Prices for Comfort Suites New Braunfels - San Antonio Area

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Suite Two Queen Beds Sofa Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites New Braunfels - San Antonio Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Comfort Suites New Braunfels - San Antonio Area

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