Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 25 per pet, per night, and service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 20, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of New Braunfels MarketPlace and Sophienburg Museum & Archives, approximately 2.9 miles from Landa Park and 3 miles from New Braunfels Town Center at Creekside.

Does the property have a swimming pool?

The hotel features an outdoor swimming pool, which is seasonal and operational during specific months.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Coratel Inn & Suites New Braunfels

Average nightly price at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189 by month, last 12 months (USD)
Month	Average price
January	$54
February	$53
March	$56
April	$57
May	$59
June	$66
July	$81
August	$69
September	$67
October	$62
November	$60
December	$58

What guests think

At Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, guests describe an older, budget property with friendly staff and convenient location, but recurring maintenance issues, limited breakfast, and inconsistent cleanliness—especially pest sightings—shape much of the experience.

Multiple reviews note broken elevators, very warm common areas or outages of building A/C, and pools or hot tubs that are dirty or closed during renovations. Rooms are generally basic or dated, sometimes recently refreshed, with comfortable beds and in-room fridge/microwave, but reports of weak A/C, faulty locks, and plumbing or fixture problems appear across stays. Expect a low-cost, no-frills stopover where service can be kind but reliability varies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent complaints about broken elevators, very warm common areas due to building A/C issues, and poorly maintained or unavailable pool/hot tub during renovations. A few guests found the pool usable, but overall reliability is inconsistent.

Related guest reviews

6

Lupe T

Oct 21, 2024

·

Stayed 2 nights

The bed was comfy,my only gripe was the non working elevator. Im disabled and had trouble going up the stairs.

8

Donald

Oct 22, 2024

·

Stayed 2 nights

Good place to stay but elevator broken

2

Roxana

Jun 22, 2025

·

Stayed 2 nights

Front desk lady was awesome but pool was bad and water in jaquzzi was green not working toilet kept clogging and shower water wouldn’t drain

10

Eric

Apr 14, 2024

·

Stayed 4 nights

The staff was extremely nice. The facility is currently being renovated so some facilities such as the pool are not available for guest usage. Our room was completely renovated. We found it a very good value and will stay there again if we return to the Austin area.

4

Michael

Jul 7, 2024

·

Stayed 2 nights

On the plus side the room itself was.... mostly ok. The lamp barely worked and the place to hang clothes was falling off the wall.... However, the beds were soft and the a/c was cold, there was Netflix and wifi. The property overall was in bad bad shape. The elevators did not work, the lobby bathrooms did not work. The lobby was really hot but they did have fans going. I didn't try the breakfast offered because the common areas of the hotel smelled of mildew and gasoline.....strange. The pool itself was okay, their was a light exposed by the edge of the pool which was likely a hazard but we swam regardless. The staff was kind. The lady that checked us in was kind. I would not recommend this hotel.

4

Michael

Sep 6, 2023

·

Stayed 1 night

The place was being revovated. Ac was out. Building very hot. Smelled musty. They did leave a sack of chips, sunny D, apple, banana, and a granola bar on my door though. Odd but thoughtful.

2

Ray

Jul 21, 2024

·

Stayed 1 night

Elevator out of service. Downstair bathrooms out of service. Breakfast area did not even have coffee. Gave 1 star because zero and negative stars were not an option. I reserved 4 rooms, none were ready at 3 o’clock check in time. If this place was free I would not stay here again

4

Maria

Aug 29, 2025

·

Stayed 1 night

Air conditioner wasn't working well pool was dirty hot tub was even more dirty. Wasn't mych of a breakfast available.

4

David G.

Nov 24, 2024

·

Stayed 1 night

Inside the property was hot they had several box fans in the lobby. When you’re checking in with your family in the front it’s not the best look.

2

Danielle

Aug 4, 2024

·

Stayed 2 nights

This property need some serious updating. The main AC was out so they fans everywhere. The room AC could not fully cool down the room. The pool was green, fitness center was under maintenance, the elevator was down, and the breakfast was a joke. We left a day early and just drove home instead of enjoying the area. We booked a room for 5, I assumed we would have a couch or something for the 5th but we did not and I was told it was extra to get a roll away bed or one person would have to sleep on the floor. The beds were very uncomfortable, pillows were tiny and only 3 small pillows were provided we bed. I had yellow stains on my sheets. I highly recommend spending a little more money and staying anywhere else.

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Cleanliness

Cleanliness feedback is mixed, with repeated mentions of roaches or other insects and musty odors, alongside occasional reports of very clean rooms and public areas. Housekeeping and maintenance standards vary between rooms.

Related guest reviews

2

Michelle

Oct 17, 2024

·

Stayed 1 night

It was an overall dirty hotel

4

Mikey

Jun 22, 2025

·

Stayed 1 night

The room was not very clean. Big hump in floor probably foundation shift under carpet. Water just barely came out of shower faucet. Took nozzle of water shot out so obviously stopped up head. Coffee pot had roach in it and someone had messed with stir stick and sugar packs. So besides having AC and a bed wouldn’t stay here again. Needs complete remodel.

6

Christopher

Dec 3, 2025

·

Stayed 1 night

The place was great I didn’t have any issues at all the room was great and I slept great but when I was taking a shower and got done there were roaches in the room that was the only issues but other then that it was great and the price was just right

4

William D

Mar 26, 2025

·

Stayed 1 night

Roaches and lukewarm hot water in the shower

2

Jack

Sep 6, 2024

·

Stayed 1 night

A/C was out on the whole property. Room was extremely dirty

2

Salvador

Jun 29, 2025

·

Stayed 1 night

Don’t stay here roach infestation

6

Del

Dec 18, 2025

·

Stayed 1 night

My checkin was easy, wasn't aware of the $50 charge, but okay with it. The only problem i had was there were roaches in the room and the bathroom wasn't clean

2

Isaac

Jun 9, 2024

·

Stayed 1 night

We found a cockroach in our bed,

2

Joanna

Oct 15, 2023

·

Stayed 1 night

Crickets and other insects in the rooms, dirty sheets, lack of maintenance. Limited breakfast options. I have photos.

4

karen r

Jun 23, 2023

·

Stayed 1 night

Hotel common areas hot. Dirty air vents in room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with comfortable beds for many and in-room fridge and microwave in several stays; some renovated rooms noted. However, guests cite weak A/C, malfunctioning locks, plumbing issues, and worn fixtures.

Related guest reviews

8

Maria

Dec 4, 2022

·

Stayed 1 night

Staff was friendly and helpful, room was clean and a good value. Pillows need to be replaced.

2

Madison

Aug 7, 2023

·

Stayed 2 nights

Guy at the front desk was rude and very demanding, our first hotel room we had ac going for over an hour and it was still hot, so we asked him to come look at it and he said “it blows cold air so you’ll be fine in 10 minutes” My grandma has a respiratory problem and can’t sleep in hot rooms which we told him and he said “everyone over 50 has respiratory problems, but I’ll give you next door keys to help y’all” we went to said room and it was even hotter than the original room. Went down stairs and said we were thinking about leaving and he goes I’m finding you a cold room now, gave us a first floor room and it was ok the rest of our stay. They had half the ceiling missing from leaks in the hallway with no caution tape or signs anywhere, just left a bucket in the middle of the floor to catch the drips. The rooms were overall ok besides the ac problems. But would not recommend for the price.

2

Augustina

Jun 26, 2023

·

Stayed 1 night

First of all the room stunk the door didn’t lock, I went to the front desk and let them know the maintenance man came checked the door said he would come back never did. The knob to the shower had to be fixed the tub was clogged it was just a horrible mess

6

Gerri

Mar 11, 2025

·

Stayed 1 night

The stay was nice. The fridge didnt work, but other than that it was nice and wuiet and comfortable.

8

Alana

Aug 11, 2025

·

Stayed 1 night

Staff is extremely welcoming and helpful. The room is super average but does have microwave, mini fridge and a tv. Wish there were more bathroom amenities and the breakfast is nothing to rave about. I would definitely stay again. I am satisfied.

8

Nina

Dec 10, 2022

·

Stayed 2 nights

Centrally located.Walking distance to restaurants.Comfortable bed. It's nothing fancy. Good value. I would stay there again.

6

Doug

Oct 20, 2024

·

Stayed 2 nights

For a 2 star hotel it was as expected. Pretty clean clean room but not detailed, TV had tape on it for some reason and in 5 minutes people turned purple. Didnt bother us much. Was quiet through the night and AC worked well. Plenty of towels, staff was friendly and over all was comfortable to just lay your head after a busy day out and about.

8

Vicki

Aug 12, 2024

·

Stayed 2 nights

We arrived and the lobby was very clean and beautiful. The check in was without any difficulty. Our room was handicap accessible was very spacious. The shower worked fine but is in need of replacement. I think it recently changed owners. I would stay again.

8

Paogoui

Apr 17, 2023

·

Stayed 1 night

It is ok, nothing fantastic about the place.

2

Amber

Jul 25, 2024

·

Stayed 2 nights

Ran down no wifi

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Service

Many guests describe friendly, accommodating staff and managers. Others report brusque or rude interactions, deposit or pet-fee frustrations, and occasional disregard for do-not-disturb or privacy.

Related guest reviews

10

Brittany

Jul 2, 2024

·

Stayed 2 nights

Nitin is the manager at this property that helped my fiance and myself while we stayed here, she was very kind and professional. This hotel is very accommodating and friendly, we enjoyed our room

2

Madison

Aug 7, 2023

·

Stayed 2 nights

Guy at the front desk was rude and very demanding, our first hotel room we had ac going for over an hour and it was still hot, so we asked him to come look at it and he said “it blows cold air so you’ll be fine in 10 minutes” My grandma has a respiratory problem and can’t sleep in hot rooms which we told him and he said “everyone over 50 has respiratory problems, but I’ll give you next door keys to help y’all” we went to said room and it was even hotter than the original room. Went down stairs and said we were thinking about leaving and he goes I’m finding you a cold room now, gave us a first floor room and it was ok the rest of our stay. They had half the ceiling missing from leaks in the hallway with no caution tape or signs anywhere, just left a bucket in the middle of the floor to catch the drips. The rooms were overall ok besides the ac problems. But would not recommend for the price.

2

MARY

Jul 11, 2025

·

Stayed 1 night

By far the worst place I’ve stayed at. Not clean. None of the plugs worked in the bathroom. The lock on our door was broken. The room was 85 degrees when we checked in. Staff was not friendly and didn’t care to help you.

10

Dana

Jul 10, 2024

·

Stayed 1 night

The owner was Amazing and friendly

8

Alana

Aug 11, 2025

·

Stayed 1 night

Staff is extremely welcoming and helpful. The room is super average but does have microwave, mini fridge and a tv. Wish there were more bathroom amenities and the breakfast is nothing to rave about. I would definitely stay again. I am satisfied.

10

Tracy

Dec 23, 2024

·

Stayed 1 night

Place was so comfortable very clean, beautiful inside and outside! Night shift man and morning shift lady are very nice!

10

Carlos

Nov 4, 2024

·

Stayed 1 night

I have seen many sour reviews for this location but keep in mind you are paying a fair price for this location. It is an older property but management is kind and willing to accommodate in any manner possible. The bed is comfortable, shower has hot water and rooms have mini fridge and microwave. I have stayed her multiple times and have been treated kind, and have enjoyed the room.

8

James

Jan 18, 2025

·

Stayed 3 nights

I have stayed here several times and the owners remember me and are always nice to me. Yes it is older but it’s in a perfect location and the price is better than probably any other.

6

TANYA

Jul 10, 2024

·

Stayed 1 night

I paid for a room that accommodates 5. It says 2 queen and a pullout sofa bed. She keep asking how many guess, I told here it shouldn't matter, all I want is the room I paid for. She goes on to say If I have more than 3 guess I would have to pay more because the room is is set by how many are staying. I told her that is not how it works and I need the room I paid for and that is a room for 5 guess. She did not give me the room I paid for so my boys had to sleep in the same bed which they hate. I am so upset. She sole from us.

10

Marcia

Oct 22, 2023

·

Stayed 3 nights

The staff was nice and they cared!

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Location

Convenient to the highway and area attractions, with restaurants nearby; several guests found it practical for short stops.

Related guest reviews

10

James

Dec 14, 2024

·

Stayed 3 nights

I’ve stayed here several times before. Yes, it is older but the rooms are clean, the location is great and you can’t beat the price if your intent is to just site see or visit family as I do.

10

Greg

Dec 17, 2023

·

Stayed 2 nights

Everything was excellent, and far exceeded expectations. Room was awesome & w/in a 2 min walk to Applebees...plenty of other nearby eateries close as well.

10

Jon

Jun 25, 2023

·

Stayed 2 nights

We had a great weekend stay to visit Schliterbauhn water park. We brought our 11 yo chihuahua baby and the hotel was great to give us a 1st floor room for ease of dog walks. Room was clean and comfortable. Didn’t partake of breakfast but used in room coffee provided. Pool was clean. Older hotel but so don’t expect top of the line details. Very budget friendly, and a good value. We will book again for future weekend trips.

8

Nina

Dec 10, 2022

·

Stayed 2 nights

Centrally located.Walking distance to restaurants.Comfortable bed. It's nothing fancy. Good value. I would stay there again.

8

Joe

Nov 12, 2024

·

Stayed 1 night

Room was nice. Just stayed for one night. We felt safe and it was clean. Would stay again.

8

Yolanda

Oct 18, 2024

·

Stayed 2 nights

It was for a quick 2 night stay. It served our needs. Looks like hotel is renovating so going through that. I saw pets there for other rooms. Overall ok. It was clean but dated. Nothing fancy but was a convient location. Hotel staff was accomodating.

8

James

Jan 18, 2025

·

Stayed 3 nights

I have stayed here several times and the owners remember me and are always nice to me. Yes it is older but it’s in a perfect location and the price is better than probably any other.

10

DEBORAH

Apr 28, 2025

·

Stayed 1 night

It was a very nice hotel and very convenient on our way to San Antonio. The price was great for the location.

10

adam

Aug 14, 2023

·

Stayed 2 nights

Staff is very friendly and helpful. They were making some minor improvements to the place while we stayed but we did not hear any construction noise. This is a very budget friendly hotel and very close to everything in new Braunfels. Hotel is dated but overall very clean with a comfortable bed and clean shower. Kids loved the pool and it was also very clean.

10

Angelina

Jan 11, 2023

·

Stayed 19,341 nights

Nice location, excellent view. Bed was super comfy beautifully furnished and very safe.

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Dining

Breakfast is very limited or sometimes unavailable—often just cereal and toast, with coffee occasionally missing. No broader on-site dining is highlighted.

Related guest reviews

4

Brian

Apr 6, 2025

·

Stayed 2 nights

Cereal and toast are the only options for the breakfast bar.

6

Brent

Mar 20, 2023

·

Stayed 6 nights

Property was ok doing work on it need to have a better breakfast no coffee just make your own in room.

4

Deejay

Apr 6, 2025

·

Stayed 1 night

Cheaper than an old motel 6 breakfast is cereal and toast

4

Kimberly

Aug 19, 2024

·

Stayed 1 night

The reviews do NOT match the property. there was left over gum on the side of the nightstand, pool and jacuzzi were dirty and slimy, elevator did not work and my sister had to walk 2 flights and shes handicapped, breakfast was toast, muffins and cereal. I booked because of proximity to river road floating but could have stayed in something way better for the price. they should charge $50 a night.

4

David

Feb 2, 2025

·

Stayed 2 nights

Absolutely horrendous! The SWAT team showed up about an hour after we checked in on a Friday night. Apparently a guest went across to the Days Inn next door and barricaded himself inside and 30 cops were on the scene. . Breakfast was milk, bread, cereal, and apples. Cheap, yes, but you get what you pay for.

2

Cynthia

Dec 15, 2024

·

Stayed 1 night

Room had a smell ,the toilet did not work , the door did not lock ,the ironing board had a big stain of what look like old blood or something!!! Not to mention the description on the property aid breakfast! Lady in the front office said we’ll only of the vender comes and sets up if not u can make coffee in ur room !! WTH!!!! horrible property, and service and cleaningness

4

John

Jul 22, 2023

·

Stayed 1 night

I choose this place for convenience of location and because it had a pool! The pool was not maintained and was not useable and no breakfast

4

Lonnie

May 1, 2023

·

Stayed 1 night

The property appeared to have recently sold. Charged $15 extra forhandicapped room. No shower chair or curtain. Was given a patio type chair to use. Breakfast had no coffee, food was i type muffin or white bread. Some cold ceral.

4

Maria

Aug 29, 2025

·

Stayed 1 night

Air conditioner wasn't working well pool was dirty hot tub was even more dirty. Wasn't mych of a breakfast available.

4

Richard

Aug 28, 2023

·

Stayed 2 nights

Expedia should inform guest about construction beforehand! Room was decent for the price but lobby and halls were very dirty. Some temporary electrical issues (inside and out) concerned me and seemed unsafe. Expedia informed us that continental breakfast was cancelled about an hour before check-in. Owners were very nice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $62	2 $65	3 $64	4 $65	5 $65	6 $109	7 $109
8 $64	9 $65	10 $65	11 $65	12 $67	13 $108	14 $109
15 $65	16 $65	17 $67	18 $65	19 $65	20 $69	21 $72
22 $64	23 $65	24 $66	25 $65	26 $67	27 $69	28 $72
29 $66	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
		1 $67	2 $65	3 $67	4 $69	5 $72
6 $65	7 $67	8 $65	9 $68	10 $70	11 $69	12 $74
13 $65	14 $65	15 $67	16 $67	17 $67	18 $74	19 $72
20 $65	21 $67	22 $65	23 $67	24 $65	25 $72	26 $70
27 $69	28 $67	29 $72	30 $67	31 $65

Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

Prices for Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

Monthly average prices

About this property

Location

Room options

Luxury Studio Suite, 2 Queen Beds

Room, 2 Queen Beds

Studio Suite, 2 Queen Beds

1 King Bed Accessible

Room, 1 King Bed

Guest reviews of Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

Prices for upcoming dates