Name: Holiday Inn Express Palestine by IHG
Address: 1030 East Palestine Avenue, Palestine, Texas, United States of America, Palestine, Texas, US
Price range: $106–$190 per night
Rating: 7.95

What guests think

At Holiday Inn Express Palestine by IHG, travellers frequently praise the friendly, helpful staff, generally clean accommodations, and a convenient, quiet location that feels safe for families and work crews.

Many find the beds comfortable, though some rooms feel dated or small, with occasional musty odors or noise from thin walls. Breakfast is widely appreciated for variety and convenience, but a few guests encountered cold or poorly prepared items on certain mornings. Facilities include an outdoor pool; guests noted ongoing renovations, parking that can be crowded with work trucks, a high pet fee, and an out-of-service hot tub. Expect a straightforward, friendly stay with mostly solid basics and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests liked the outdoor pool; some mentioned renovations, an out-of-service hot tub, and parking that can feel crowded despite generally safe access. Several reviews cited high pet fees.

Related guest reviews

6

DIANA

Aug 30, 2025

·

Stayed 4 nights

The breakfast was very good and the staff was very friendly and helpful. We didn't like that the mattress was old and squeaky and the sheets were not white and looked old, thin and dirty. There was also an odor in the room we couldn't get rid of, probably from the many dirty Spectrum workers who routinely stay at this hotel. We weren't aware of how many workers the hotel would be filled with when we booked the stay. The parking was filled every night with construction trucks & trailers, leaving us with hardly any parking.

10

Lyle

Dec 6, 2024

·

Stayed 1 night

I liked having the ground floor and parking near entrance

10

Nathan

May 20, 2024

·

Stayed 1 night

The staff was very kind and helpful. The room was very clean and the amenities were nice. They are remodeling, but it was not an inconvenience.

10

Peggy

Nov 18, 2025

·

Stayed 1 night

Love this location … it’s SAFE! Not afraid to park our rig or our personal vehicles. Quiet!!! Showers have good WATER PRESSURE. And the water is HOT.. we work outside. Our days are long. This is very important to us. Thank you so much. Will be back again and again.

10

Michelle

Jul 21, 2025

·

Stayed 2 nights

We had a great time. Expensive for a pet fee but other than that it was great and the staff was amazing.

10

Deborah

Aug 29, 2023

·

Stayed 1 night

Very clean hotel, pool was nice, friendly staff. Breakfast was quite nice.

10

TIFFANY

Feb 19, 2024

·

Stayed 2 nights

quiet area, felt safe, there are some renovations going on but that did not affect our stay at all. met all our needs!

8

Julie

May 29, 2024

·

Stayed 1 night

Undergoing construction and parking lot full of discarded furniture plus hanging plastic in hallways gave an eerie unsafe feeling. Staff very friendly and helpful, breakfast was delicious

6

Michael

Mar 18, 2025

·

Stayed 1 night

Hot tub was not working. Beware: they advertise as pet friendly, but charge you $75 for a dog.

10

Derrek

Aug 31, 2024

·

Stayed 1 night

Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.

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Cleanliness

Many reviews describe very clean rooms and common areas, but there are recurring complaints about dirty or worn linens, musty odors, and, in a few cases, pests or missed housekeeping.

Related guest reviews

6

DIANA

Aug 30, 2025

·

Stayed 4 nights

The breakfast was very good and the staff was very friendly and helpful. We didn't like that the mattress was old and squeaky and the sheets were not white and looked old, thin and dirty. There was also an odor in the room we couldn't get rid of, probably from the many dirty Spectrum workers who routinely stay at this hotel. We weren't aware of how many workers the hotel would be filled with when we booked the stay. The parking was filled every night with construction trucks & trailers, leaving us with hardly any parking.

10

Jo

Jul 22, 2023

·

Stayed 1 night

The overall cleanliness was not as other Holiday Inn Express locations. There were cockroaches in the room. The overall hotel had a rundown feel.

2

Jami

Dec 12, 2022

·

This property was disgusting. Staff was rude. Room was dirty, found dirty socks from the previous guest by the bed. Will never stay again.

10

Jorge

Sep 22, 2025

·

Stayed 2 nights

Clean rooms and friendly staff.

10

Johnny

Sep 29, 2024

·

Stayed 1 night

Nice hotel. Very friendly staff and very clean. Comfortable beds.

10

Terry

Oct 14, 2024

·

Stayed 1 night

This hotel was exceptionally clean & neat. Heard them cleaning the hall twice while there one night. The staff was friendly & courteous too. Had a little trouble with our thermostat for a bit, but got it worked out. Would recommend here for a stay.

2

criselda

Dec 11, 2023

·

Stayed 1 night

So at check in I noticed the room needs alot of updating. It had a smell the carpet has alot of stains and like an hour later we noticed roaches in the bathroom. We had to pack everything up and pick everything up off the floor to make sure we didn't take any back with us. Needless to say I've stayed in alot of hotels and this is the worst experience I've ever had. I figured for as much as the room cost it should be semi decent. Not the case.

4

Susana

Mar 23, 2024

·

Stayed 1 night

The receptionist stayed on the phone while checking me in. This room is dirty and sleeping in this bed was near imposible for it made me even itch… it just felt dirty over all.

10

Chris

Sep 13, 2025

·

Stayed 1 night

Great and friendly staff. Room was amazing and clean.

10

Amanda

May 22, 2025

·

Stayed 1 night

Hotel was very clean and staff was very nice. Would definitely stay again breakfast was good as well for the hotel breakfast. Beds were comfortable as well. Highly recommend.

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Rooms

Beds are often comfortable and some rooms feel modern, yet others seem small or worn, with squeaky mattresses, dated furniture, musty smells, and noise from thin walls reported by several guests.

Related guest reviews

6

DIANA

Aug 30, 2025

·

Stayed 4 nights

The breakfast was very good and the staff was very friendly and helpful. We didn't like that the mattress was old and squeaky and the sheets were not white and looked old, thin and dirty. There was also an odor in the room we couldn't get rid of, probably from the many dirty Spectrum workers who routinely stay at this hotel. We weren't aware of how many workers the hotel would be filled with when we booked the stay. The parking was filled every night with construction trucks & trailers, leaving us with hardly any parking.

10

Von

May 22, 2025

·

Stayed 2 nights

The location was easily accessible. The rooms were cool and dark in the night for better sleeping. I noticed from the previous visit that the lobby and rooms were upgraded and modernized. very classy and we will be back to visit.

8

Leslie

Aug 9, 2023

·

Stayed 2 nights

All of the employees were so friendly and welcoming. This hotel was extremely clean and organized. Our room was well appointed but the furniture was scratched and there were handles missing on the drawers. Breakfast was nice: egg and cheese omelette, bacon/sausage, potatoes, fruit, yogurt, cereal, boiled eggs, toast, bagels, and a pancake machine. In-line the waffle machine, the pancakes cook very quickly. You receive 2 in under a minute. Overall good experience.

8

Callie

Dec 21, 2025

·

Stayed 1 night

Comfy bed! And good breakfast

2

John

Jun 18, 2023

·

Stayed 1 night

Definitely not sound proof , mattresses & pillows horrible

10

Nicole

May 26, 2025

·

Stayed 2 nights

This hotel was nice. The staff was friendly. Not quite sure about the area… you have to drive everywhere to get something to eat or coffee. The beds were very comfortable and the sheets were so soft. A good family hotel.

6

Debra

Jul 17, 2023

·

Stayed 2 nights

After staying at an IHG property in New Braunfels, which had a spacious room and restaurant quality food, we were very disappointed with the IHG hotel in Palestine. The room was clean but cramped, and the breakfast was terrible (eggs burnt, sausage appeared undercooked, oatmeal watery). This property needs an update!

6

Iain

Nov 21, 2024

·

Stayed 2 nights

$75 per pet. I paid more in pet fee than for my room. The walls are very thin, the room next to mine had a cough, sounded like he was in the room with me. Stray dogs in the parking lot at night, howling and barking. Stayed 2 nights without sleep, will not stay again. No, I didn’t bother the desk, these are things they can do nothing about.

10

Amanda

May 22, 2025

·

Stayed 1 night

Hotel was very clean and staff was very nice. Would definitely stay again breakfast was good as well for the hotel breakfast. Beds were comfortable as well. Highly recommend.

10

Derrek

Aug 31, 2024

·

Stayed 1 night

Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.

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Service

Staff are frequently praised as friendly and helpful, and check-in is often smooth. However, several guests reported frustrations with deposits or extra charges, age and pet policies, or unhelpful responses to issues.

Related guest reviews

6

Cynthia A

Apr 14, 2023

·

Breakfast on Wednesday was ice cold, ran out of potatoes by 7:45 am, cold, day old coffee. Today was better but mentioned yesterday to older lady at the front desk and her only comment was “I wasn’t here yesterday and that’s the reason”. Not, I’m sorry that happened or any form of apology! Not management material in my opinion. Bed and room were great and clean but that front desk lady and a cold breakfast were a total disappointment. Won’t stay there again.

2

Connor

Mar 19, 2025

·

Stayed 1 night

They over charged me and couldn’t figure out why while I was checking out extra 20$ charge nothing ruinous but still you can’t tell me why your charged me an extra 20$ they say they’ll take it off then I check my statement they charged me an extra 50$

10

Jorge

Sep 22, 2025

·

Stayed 2 nights

Clean rooms and friendly staff.

10

Mayra

Sep 30, 2024

·

Stayed 2 nights

Very clean, friendly staff. I had a problem with my key card not opening. Staff was great to help get me in my room right away. The issue continued during my stay but maintenance came to fix the issue.

10

Theresa

Nov 20, 2023

·

Stayed 1 night

Staff was out of this world friendly and helpful. I have not seen this kind of customer services in years :) The most enjoyable stay in any hotel i've been in, in many years as well.. I will be staying here again and again when i'm in town.

8

David

Aug 23, 2024

·

Stayed 1 night

Would rate a 5, but was really annoyed by having to post a $50 "breakage fee". Then had to make 2 extra trips to the front desk to report "as found" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a "breakage fee", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.

10

Karla

Oct 13, 2023

·

Stayed 1 night

The staff were great. The breakfast ladies were very kind!

10

Gracie

Nov 16, 2025

·

Stayed 2 nights

Staff was friendly, rooms were clean, hotel was very receiving of our large group of girls who were staying there during a team competition. Everyone was able to eat at the breakfast and there were lots of extras to purchase if they needed.

10

Barbara

Aug 4, 2024

·

Stayed 1 night

Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!

2

John

Feb 11, 2023

·

Stayed 1 night

I had a confirmed booking with Expedia, but there were no rooms when I showed up. Fortunately, the lady at the front desk helped me book another hotel nearby.

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Location

Location is convenient to the highway and generally quiet, with several guests noting it feels safe. Some said you’ll need to drive to reach restaurants or coffee.

Related guest reviews

10

Miguel

Jul 23, 2023

·

Stayed 1 night

Nice clean perfectly located

8

Mauanna

Jan 11, 2025

·

Stayed 1 night

Check in went well. Friendly sweet young lady checked us in. Convenient location.

10

Emma

Feb 25, 2025

·

Stayed 1 night

Our stay was very nice and convenient to the location that we needed to attend my cousins Funeral.

10

Von

May 22, 2025

·

Stayed 2 nights

The location was easily accessible. The rooms were cool and dark in the night for better sleeping. I noticed from the previous visit that the lobby and rooms were upgraded and modernized. very classy and we will be back to visit.

10

Peggy

Nov 18, 2025

·

Stayed 1 night

Love this location … it’s SAFE! Not afraid to park our rig or our personal vehicles. Quiet!!! Showers have good WATER PRESSURE. And the water is HOT.. we work outside. Our days are long. This is very important to us. Thank you so much. Will be back again and again.

10

LaTandria

Aug 14, 2024

·

Stayed 2 nights

Perfect location

8

Juan

Aug 11, 2025

·

Stayed 2 nights

Very accessible to main hwy

10

Nancy

Jan 25, 2024

·

Stayed 1 night

I have stayed here several times. I like the location.

10

TIFFANY

Feb 19, 2024

·

Stayed 2 nights

quiet area, felt safe, there are some renovations going on but that did not affect our stay at all. met all our needs!

10

Nicole

May 26, 2025

·

Stayed 2 nights

This hotel was nice. The staff was friendly. Not quite sure about the area… you have to drive everywhere to get something to eat or coffee. The beds were very comfortable and the sheets were so soft. A good family hotel.

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Dining

Breakfast is commonly viewed as good with a decent selection, and coffee is often appreciated. A few reviews noted cold or poorly prepared items on certain days.

Related guest reviews

6

Cynthia A

Apr 14, 2023

·

Breakfast on Wednesday was ice cold, ran out of potatoes by 7:45 am, cold, day old coffee. Today was better but mentioned yesterday to older lady at the front desk and her only comment was “I wasn’t here yesterday and that’s the reason”. Not, I’m sorry that happened or any form of apology! Not management material in my opinion. Bed and room were great and clean but that front desk lady and a cold breakfast were a total disappointment. Won’t stay there again.

8

Racheal

Apr 5, 2024

·

Stayed 1 night

We had a very short stay (less than 8 hours) Reception was nice and helpful Breakfast was good! Typical breakfast with many options! Room was exactly what was expected.

10

Janet

Jul 26, 2023

·

Stayed 1 night

Very clean and comfortable. Extremely friendly staff that will go above and beyond. Great breakfast, good coffee. Just an all around great stay. Really enjoyed ourselves!!

8

Judy

Sep 25, 2025

·

Stayed 2 nights

Suggest that the room have the air on before you check in, otherwise there is a musty smell. Breakfast was very good.

8

Callie

Dec 21, 2025

·

Stayed 1 night

Comfy bed! And good breakfast

10

Barbara

Aug 4, 2024

·

Stayed 1 night

Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!

10

James

Jul 21, 2025

·

Stayed 1 night

Wonderful breakfast and staff

6

Debra

Jul 17, 2023

·

Stayed 2 nights

After staying at an IHG property in New Braunfels, which had a spacious room and restaurant quality food, we were very disappointed with the IHG hotel in Palestine. The room was clean but cramped, and the breakfast was terrible (eggs burnt, sausage appeared undercooked, oatmeal watery). This property needs an update!

10

Amanda

May 22, 2025

·

Stayed 1 night

Hotel was very clean and staff was very nice. Would definitely stay again breakfast was good as well for the hotel breakfast. Beds were comfortable as well. Highly recommend.

10

Derrek

Aug 31, 2024

·

Stayed 1 night

Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.

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Month	Average price
January	$125
February	$145
March	$137
April	$131
May	$113
June	$110
July	$139
August	$116
September	$131
October	$148
November	$149
December	$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $159	19 $165
20 $132	21 $146	22 $146	23 $136	24 $129	25 $137	26 $127
27 $132	28 $118	29 $116	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $141	3 $120
4 $110	5 $148	6 $148	7 $132	8 $132	9 $132	10 $190
11 $109	12 $146	13 $151	14 $148	15 $148	16 $122	17 $106
18 $107	19 $121	20 $121	21 $121	22 $121	23 $164	24 $164
25 $130	26 $130	27 $130	28 $130	29 $130	30 $144	31 $144

Holiday Inn Express Palestine by IHG

Prices for Holiday Inn Express Palestine by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Double Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Guest reviews of Holiday Inn Express Palestine by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Palestine by IHG

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