Name: Residence Inn by Marriott Chesapeake Greenbrier
Address: 1500 Crossways Boulevard, Greenbrier East, Chesapeake, Virginia, United States of America, Chesapeake, Chesapeake City County, US
Price range: $137–$281 per night
Rating: 8.75

What guests think

At Residence Inn by Marriott Chesapeake Greenbrier, travelers often praise the genuinely friendly staff and convenient location near dining and highways, while feedback on rooms and cleanliness is mixed, ranging from spacious comfort to dated decor and maintenance issues.

Facilities like the indoor pool, gym, and outdoor fire pits/grills are appreciated, though some report a small or overly chlorinated pool and occasional elevator problems. Breakfast generally satisfies with hot items and variety, though a few guests found it average or repetitive. Expect friendly service and a convenient base with suite-style rooms, but quality varies by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and gym, plus outdoor fire pits and grills, are appreciated, and parking is easy; the property is pet friendly. Feedback is mixed, with some notes about a small or not very clean pool, occasional elevator issues, and outdoor smoking.

Related guest reviews

6

Shenita

Jul 20, 2024

·

Stayed 1 night

Staff was nice. However we almost got stuck in the elevators trying to go home. Also the hotel is dog friendly but guest didnt control dog kept tellin it sit and walmed away from it and then calling it and it ran through Breakfast room. The guest had to get children out of the way it was a mess. He apologized but my mom was upset we went back up and didn't enjoy Breakfast. I think some type of rules should be set about animal's.

6

Quatierra

May 28, 2023

·

Stayed 1 night

I had family in town and we decided to stay at this property. I absolutely had a great time. However I will say that the people that clean the rooms ARE NOT doing a good job. There was a bag of pretzels found on the floor between my bed and night stand, and the shower curtain reeked of urine. I took a few photos of it. My daughter also go stuck on the elevator which for any mother is petrifying! I would definitely love to stay again but there needs to be some work done.

8

Jesse

Jul 27, 2025

·

Stayed 1 night

Everything was nice and staff was helpful. Very convenient location. Pool was tiny and overly chlorinated.

10

alicia

Jan 1, 2025

·

Stayed 1 night

This hotel is the best I've stayed at! They have so much to do there! Plus the front desk staff is amazing! They really make you feel welcome! Omg the bed was so comfortable i am going home to upgrade mines! I played pool and i love the fire pits outside! They even have a basketball court and the pool is heated! I did not wanna leave yall! Trust me people book this one!

10

Elizabeth

Nov 19, 2024

·

Stayed 3 nights

This is our go to place when visiting family in the area. The staff are friendly, welcoming, accommodating, and professional. Of particular note in our last 2 visits is the food service staff member Ashley. It is apparent that she takes great pride in providing good food with care and compassion towards all. We’ve witness her several times helping parents with their children, and others in need of assistance. Her staff follows suit in providing the same level of service and care. My one and only complaint is that smoking is permitted in the outdoor spaces of the property. This has many times prevented us from fully enjoying the lovely outdoor space and areas.

10

Elizabeth

Apr 7, 2024

·

Stayed 3 nights

Really liked this place. Only part that bothered me was that smoking was permitted on the outdoor seating /firepit/ barbecue. I realize that it’s outside but to non smokers it’s bothersome when you can’t enjoy sitting outside on a beautiful day. Wish it wasn’t permitted.

10

Tonia

Jul 10, 2024

·

Stayed 2 nights

It’s a very nice place to stay with an indoor pool which is well maintained and has an outdoor sitting space with grills for family outdoor fun, the parking lot is huge and always space to park. Did I mention the laundry which is on the first floor, gives you upper hand to travel back with clean clothes. The complementary breakfast is phenomenal, if you stay there go out and enjoy it. Most places is within 30mins of a drive. Virginia beach is like 15-20mins and Walmart is right around the corner attached with chains store like Sam’s Club. Overall our experience was amazing.

10

Topeka

Aug 24, 2024

·

Stayed 5 nights

I loved that the water was always hot always. What I dislike was that the pool wasn’t really clean alot of dirt was on the bottom

6

latasha

Sep 19, 2025

·

Stayed 1 night

Not so good bed was comfortable. Pool wasn’t as expected or like pictures online

10

Linda

Jul 14, 2024

·

Stayed 1 night

Excellent hotel. Very comfortable. Pool and gym were great. Mostly I appreciate your efficient and friendly staff.

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Cleanliness

Reports are mixed: many guests found rooms very clean or immaculate, while others cited stained tubs, dirty kitchens or carpets, unpleasant odors, and inconsistent housekeeping.

Related guest reviews

4

nancy

Jun 17, 2023

·

Stayed 2 nights

We had no hot water the first night there. The hotel had materials like paint and things in the hallway. So renovations were being done after they advised us all renovations were completed. Hall ways and room carpets old and dirty

4

John

Apr 24, 2023

·

Stayed 2 nights

Dirty! Stained furniture, broken and old furniture. Outside not cleaned, full ash trays, dirty tables.

10

Michele

Dec 24, 2025

·

Stayed 1 night

Room was very clean and manager and staff were very friendly. We were able to check in 4 hours early!!

10

Christina

Sep 28, 2025

·

Stayed 1 night

Always clean and the staff is the best!

10

Christian

Apr 7, 2025

·

Stayed 2 nights

Very Clean

6

Kirsten

Oct 11, 2025

·

Stayed 2 nights

The tub was really badly stained brown. I didn’t feel comfortable taking a bath in there. The floors in my room were not vacuumed prior to my arrival.

6

Eric

Jul 21, 2024

·

Stayed 1 night

Not clean and in dire need of TLC and general updates!

10

DJ

Jul 27, 2025

·

Stayed 5 nights

Staff was amazing, always taking the time to talk to you and check to see if you need something. Clean rooms and an amazing breakfast.

2

rahsaan

Aug 17, 2025

·

Stayed 1 night

Place smells like weed and mildew. Kitchen was dirty, fridge dirt, shower dirty. Utensil drawer was filthy. I wouldn’t even bleach and use this stuff. Clearly the cleaning crew takes no pride in what they do. Nor does house keeping manager or manager of the facility check. I’m glad it’s just for one night

10

Christina

Aug 25, 2025

·

Stayed 1 night

Always clean and staff is always pleasant

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Rooms

Suite style rooms are spacious and functional with kitchens, and some guests praised comfortable beds. However, decor feels dated for many, with recurring comfort and maintenance complaints such as worn mattresses, uncomfortable sofas, weak AC, and doors or fixtures needing repair.

Related guest reviews

10

Madeleine

Jun 21, 2023

·

Stayed 5 nights

It was wonderful from the minute we walked in the door. The water coming out of the shower was so hard, it hurt! There was no way to tone it down a bit. Other than that, the room was spacious, clean, and quiet.

8

latrecia

Jul 23, 2024

·

Stayed 2 nights

Our stay was nice, the check-in process went very smoothly, and staff was polite and fridendly. the breakfast was a plus and had a lot of options so it is wonderful for kids. my only complaint was that I had to change rooms due to the bed being uncomfortable. I do think they should look at some upgrades when it comes to that. They could also benefit from new carpet in the rooms.

10

María

Mar 15, 2024

·

Stayed 3 nights

Stayed 4 night for business trip, total of three people. Room was comfortable, good mattress equipment kitchen with full size fridge. Clean premises, descent breakfast included. All staff were friendly and courteous. Would stay here again if back to the area. Fair price for what is offered,

8

christine

Jun 5, 2025

·

Stayed 3 nights

The front desk was underdtaffed but the friendliness of staff more than mafe up for the wait. The room I stayed in was nice but a bit dated furniture wise. We had the 2 bedroom and the size was great. They need to restock the cutlery. The house keeper did not clean one of the tubs but everything else was ok. Fyi they clean the room every 3 days.

4

Karl

Apr 11, 2025

·

Stayed 3 nights

Staff was great but rooms are antiquated and mattresses are shot. I stayed in a suite where the door for the bedroom was not on the hinges. We couldn’t watch tv separately cause the noise traveled. I stayed in the bedroom and I had to turn the mattress around to attempt to feel flat and normal. My buddy who slept on the pullout couldn’t sleep week cause his mattress was shot and the frame of the pullout was broken with no support in the middle. We were in Virginia for intensive physical training and development class and were a mess every morning. Beware and don’t let the online pictures of the hotel fool you.

6

Sherri

Jul 13, 2025

·

Stayed 2 nights

While the staff was fantastic- the rooms were not that comfortable. The sofa was very uncomfortable just to sit on and the mattress was hard. Lower quality bedding as well.

6

eva

Jun 16, 2024

·

Stayed 1 night

The AC in our room didn’t work. We were told the hotel was at capacity so our options were move to a completely different location or use the loud industrial fan. In addition the ice maker didn’t work so i had to leave out to go purchase bags of ice. The refrigerator barely kept our items cold. The items were cool at the minimum but definitely not cold.

6

Rosemary

Jul 5, 2025

·

Stayed 1 night

The staff was nice and knowledgeable. The place was very rundown and out of date. The ceiling in the room was even patched.

10

Sandi

Sep 2, 2025

·

Stayed 3 nights

The rooms here are clean have efficient amenities (although I much prefer having my own Keirig coffee maker) instead of any other type of coffee maker. Breakfast was your typical traditional type but nothing exciting. The beds were VERY COMFY and the rooms had a good amount of space.

4

Darryl

Sep 10, 2025

·

Stayed 3 nights

Room was not kept up, and mattress was very old sunk in the middle

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Service

Service is a strong point, with frequent mentions of friendly, attentive staff across front desk and maintenance. A few guests experienced slow or unfriendly interactions, but most felt well cared for.

Related guest reviews

10

Vanessa

Feb 11, 2025

·

Stayed 2 nights

We reserved two units for my daughter’s Sweet Sixteen celebration. The staff were very welcoming, friendly, and accommodating. We enjoyed every moment of our stay. From Joe “the maintenance guy” to Tara at the front desk; everyone made this trip special for my daughter. I am very grateful.

10

Aarianna

Dec 4, 2024

·

Stayed 1 night

My state was amazing. We did have a hiccup at the beginning because I did book the room through Hotels.com. The lady at the desk couldn’t figure out how to get me my room because I went through a third-party so that took about 30 to 45 minutes, but they were very nice about it and I understood it wasn’t their fault so I wasn’t upset. Amazing customer service.

6

Andrew

Feb 11, 2025

·

Stayed 2 nights

Front desk receptionist had an unfriendly difficult attitude. Unfortunate and did not feel welcomed.

10

Michele

Dec 24, 2025

·

Stayed 1 night

Room was very clean and manager and staff were very friendly. We were able to check in 4 hours early!!

10

Albert

Mar 30, 2025

·

Stayed 8 nights

Staff was very friendly and was attentive, they got to know who we were and were always available if we needed assistance.

10

Michael

Sep 14, 2025

·

Stayed 2 nights

All of the staff was top notch. Great service and good breakfast.

10

Nakita

Feb 9, 2025

·

Stayed 1 night

Veronica the front desk clerk was absolutely amazing. Very understanding to my needs. I really appreciate customer service such as hers. Amazing. Kudos to her.

6

Erica De la

Aug 22, 2025

·

Stayed 5 nights

Not my first time staying, but will be my last. Room was not too clean, requested daily housekeeping but never received it. Shirley checked us in and I found her to be very unfriendly. I felt like I was bothering her at check in.

10

Ulric L

Sep 5, 2025

·

Stayed 2 nights

From tome of check in to check out. Everyone & Everything was professional., polite & friendly. 💃🍷

10

Brittney

Jan 25, 2025

·

Stayed 3 nights

The staff was wonderful! Super helpful with great attitudes!!

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Location

Convenient setting near highways, shopping, and many dining options; some spots are walkable. Several guests also described the area and hotel as quiet.

Related guest reviews

8

kathleen

Aug 5, 2024

·

Stayed 1 night

Staff helpful. Hotel in a convenient location.

8

Cecelia

Sep 30, 2025

·

Stayed 2 nights

Nice area, you can walk to nearby mall and eating establishments. Room was clean with a kitchen

8

kaitlin

Aug 24, 2024

·

Stayed 1 night

large rooms that are clean, easy parking and walkable or a very short drive to a lot of dining options

10

Cassandra

Dec 25, 2023

·

Stayed 7 nights

We stayed here Christmas week. All of the staff was very friendly and helpful. Veronica at the front desk was a pleasure. The room was nice and spacious. The location is convenient to lots of shopping and dining options.

10

Rhonda

Feb 5, 2024

·

Stayed 1 night

The area was very quiet, and the inside was also. I love the fireplace outside. So comforting. Thanks for having us.

10

Tonia

Jul 10, 2024

·

Stayed 2 nights

It’s a very nice place to stay with an indoor pool which is well maintained and has an outdoor sitting space with grills for family outdoor fun, the parking lot is huge and always space to park. Did I mention the laundry which is on the first floor, gives you upper hand to travel back with clean clothes. The complementary breakfast is phenomenal, if you stay there go out and enjoy it. Most places is within 30mins of a drive. Virginia beach is like 15-20mins and Walmart is right around the corner attached with chains store like Sam’s Club. Overall our experience was amazing.

8

Kimberly

Apr 28, 2024

·

Stayed 1 night

Location was close to everything i needed to get to for the duration of my trip.

8

AISLYNN

Oct 25, 2025

·

Stayed 2 nights

The stay was good. Location is close to many eateries and right off the highway. The room was clean. However, the bathroom could have been cleaner - Found a hair and some mildew on bottom of shower door. Breakfast consisted of waffles, boiled eggs and pastries. But McDonald’s is right across the street.

8

Marlin

May 4, 2025

·

Stayed 1 night

Good location. Somewhat older that expected hotel.

8

David

Apr 6, 2025

·

Stayed 3 nights

Nice location

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Dining

Breakfast generally earns good feedback for variety and hot options. Some guests found it average or repetitive, and a few noted limited non-pork choices or items that seemed not fresh.

Related guest reviews

6

Late

Jul 20, 2023

·

Stayed 3 nights

The room cleaning policy was not disclosed before and we did not like it for a group of 5. The breakfast is not fresh - frozen food not tasty Staff was friendly.

8

Sandra

Mar 22, 2023

·

Stayed 2 nights

This place had so many things I've never experienced at an extended stay. Although the pictures attached to this property are inaccurate. One picture shows a full size range in the rooms. There is not one in the room, so picture should be removed. The breakfast was subpar, I've had better at lower quality hotels. There was not a non pork option for the meats. It's been a trend for a while now. A lot of people no longer eat pork. There should be an alternate meat offered. Otherwise, I would recommend a stay here.

8

Barbara

Nov 29, 2023

·

Stayed 2 nights

Great breakfast, comfortable suite,

10

Eric

Jul 24, 2024

·

Stayed 1 night

Decent breakfast and workpit facility. Quiet large room.

10

Michael

Sep 14, 2025

·

Stayed 2 nights

All of the staff was top notch. Great service and good breakfast.

10

Punchie

Apr 8, 2024

·

Stayed 2 nights

The staff was so friendly and helpful. The breakfast was delicious because there was lots to choose from and the kitchen staff was so helpful. I wish I could've strapped the mattress on my car when I left. This is my second time staying and it won't be my last.

8

AISLYNN

Oct 25, 2025

·

Stayed 2 nights

The stay was good. Location is close to many eateries and right off the highway. The room was clean. However, the bathroom could have been cleaner - Found a hair and some mildew on bottom of shower door. Breakfast consisted of waffles, boiled eggs and pastries. But McDonald’s is right across the street.

10

DJ

Jul 27, 2025

·

Stayed 5 nights

Staff was amazing, always taking the time to talk to you and check to see if you need something. Clean rooms and an amazing breakfast.

10

Maylin

Aug 26, 2023

·

Stayed 3 nights

Breakfast was delicious

4

Marlene

Jan 1, 2024

·

Stayed 4 nights

The room was very dated. The electric stove burners were old and did not seem to be usable as they sat precariously on top of the stove. The sink had no screened insert to stop anything from going down to the compactor. The coffee ‘station’ consisted of an old, little hot water machine for lack of a better description. Towards the end of our stay, the toilet would not always fill for a flush. The breakfast was hit or miss with English muffins and French toast sticks too hard to eat one day and repeat foods most days. We spent as little time at the hotel as possible.

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Month	Average price
January	$121
February	$146
March	$158
April	$174
May	$203
June	$255
July	$246
August	$217
September	$151
October	$171
November	$145
December	$123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $202	3 $187
4 $149	5 $146	6 $169	7 $159	8 $250	9	10 $281
11 $151	12 $138	13 $155	14 $144	15 $173	16 $197	17 $190
18 $149	19 $140	20 $160	21 $164	22 $192	23 $197	24 $191
25 $137	26 $145	27 $153	28 $143	29 $144	30 $177	31 $168

Residence Inn by Marriott Chesapeake Greenbrier

Prices for Residence Inn by Marriott Chesapeake Greenbrier

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Guest reviews of Residence Inn by Marriott Chesapeake Greenbrier

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Chesapeake Greenbrier

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $162	21 $177	22 $177	23 $177	24 $174	25 $222	26 $272
27 $181	28 $174	29 $173	30 $161