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Hampton Inn Richmond West Innsbrook - Image 1
Hampton Inn Richmond West Innsbrook - Room
Hampton Inn Richmond West Innsbrook - Room
Hampton Inn Richmond West Innsbrook - Reception
Hampton Inn Richmond West Innsbrook - Pool

Hampton Inn Richmond West Innsbrook


Amenities

  • Swimming pool

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Safe-Deposit Box

  • Golf Course (nearby)

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hampton Inn Richmond West Innsbrook, travelers often praise friendly staff, comfortable rooms, and the convenient location near dining and highways, while noting ongoing renovations, elevator outages, and inconsistent breakfast replenishment that can detract from stays.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Mixed

Location

Convenient

Was this helpful?

8

Patricia

IAN-logo

4 days ago

·

Stayed 2 nights

Everything was good with our stay here . We were traveling with a Great Pyrenees and she was made welcome. Plenty of grassy areas and dog bins around the property. Several dog friendly restaurants across the street sharing a large outside venue with shade fountains pools and friendly ducks .
Everything was good with our stay here . We were traveling with a Great Pyrenees and she was made welcome. Plenty of grassy areas and dog bins around the property. Several dog friendly restaurants across the street sharing a large outside venue with shade fountains pools and friendly ducks .

4

Justina

IAN-logo

6 days ago

·

Stayed 2 nights

Upon arrival at 8pm I was expecting my digital room key to be ready as I said I would be arriving at 7pm when actual check in could start at 3pm. The digital room key was no ready so I had to stop by the front desk where Tiffanie was working. She told me she had to check on the availability of rooms and told me to have a seat. I waited 15 minutes before going up to her again to ask how long this was going to take and she said she forgot about me. She then checked me in by switching me to another room than the one I selected on the Hilton app. We were staying with a handful of other people who also had the same issues upon arriving well past check in times. One of which I witnessed and it took him over 30 minutes to get his room key from the front desk clerk who was talking on the phone with someone for instructions while trying to assist him. I realized on day 2 that I forgot shaving cream and asked the front desk if they sold any. They supposedly had packets for guests but were currently out of stock. Breakfast was not anything special, average hotel breakfast. We stayed for two nights.
Upon arrival at 8pm I was expecting my digital room key to be ready as I said I would be arriving at 7pm when actual check in could start at 3pm. The digital room key was no ready so I had to stop by the front desk where Tiffanie was working. She told me she had to check on the availability of rooms and told me to have a seat. I waited 15 minutes before going up to her again to ask how long this was going to take and she said she forgot about me. She then checked me in by switching me to another room than the one I selected on the Hilton app. We were staying with a handful of other people who also had the same issues upon arriving well past check in times. One of which I witnessed and it took him over 30 minutes to get his room key from the front desk clerk who was talking on the phone with someone for instructions while trying to assist him. I realized on day 2 that I forgot shaving cream and asked the front desk if they sold any. They supposedly had packets for guests but were currently out of stock. Breakfast was not anything special, average hotel breakfast. We stayed for two nights.

10

Robert

IAN-logo

2 weeks ago

·

Stayed 1 night

good
good

6

Richard

IAN-logo

4 weeks ago

·

Stayed 2 nights

When checked in we went to room to find it not cleaned and beds not made. The next room they gave us the AC was not working. The third room was better but sink had a slow drain. There were issues with the room phone to call front desk. Ran out of hand and shower soap.
When checked in we went to room to find it not cleaned and beds not made. The next room they gave us the AC was not working. The third room was better but sink had a slow drain. There were issues with the room phone to call front desk. Ran out of hand and shower soap.

10

Pam

IAN-logo

Apr 16, 2026

·

Stayed 1 night

The woman that checked us in was very friendly, helpful and kind. She gave us our Hilton Honors snacks, gave us a choice of floors and kept smiling even though it was late and she had been really busy. Clean, comfy room. Breakfast was pretty good...loved the mini waffles.
The woman that checked us in was very friendly, helpful and kind. She gave us our Hilton Honors snacks, gave us a choice of floors and kept smiling even though it was late and she had been really busy. Clean, comfy room. Breakfast was pretty good...loved the mini waffles.

10800 W Broad St, Innsbrook, Richmond (and vicinity), Virginia, United States of America

Location

When you stay at Hampton Inn Richmond West Innsbrook in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 12.1 mi (19.5 km) from Virginia Commonwealth University and 12.8 mi (20.6 km) from Broad Street.

Short Pump Town Center(2.6 miles)

Bowlero West End(3.7 miles)

Regency Square Mall(4.2 miles)

Sheltering Arms Institute(4.4 miles)

Henrico Doctors' Hospital(5.1 miles)

Cobblestones Park(5.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

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