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Hyatt Place Richmond - Innsbrook


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Banquet Facilities

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Property description

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Place Richmond - Innsbrook, guests praise the welcoming staff and convenient location near Short Pump, but reviews are mixed overall due to renovations, inconsistent cleanliness, and maintenance issues that sometimes affect comfort and reliability.

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Facilities

Disrupted

Cleanliness

Mixed

Service

Friendly

Location

Convenient

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6

Renee

IAN-logo

5 weeks ago

·

Stayed 1 night

Yes. The staff at night was not cool - the manager. But the day staff including housekeeping were really great
Yes. The staff at night was not cool - the manager. But the day staff including housekeeping were really great

6

James

IAN-logo

Apr 19, 2026

·

Stayed 1 night

The lobby smelt like there was a sewage
The lobby smelt like there was a sewage

8

Sheree

IAN-logo

Apr 17, 2026

·

Stayed 1 night

The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well.
The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well.

8

Cristina

IAN-logo

Apr 1, 2026

·

Stayed 1 night

Close to shopping, great breakfast!
Close to shopping, great breakfast!

10

Mary

EXP-logo

Feb 19, 2026

·

Stayed 1 night

Clean room, friendly staff
Clean room, friendly staff

4100 Cox Road, Innsbrook, Richmond (and vicinity), Virginia, United States of America

Location

With a stay at Hyatt Place Richmond/Innsbrook, you'll be centrally located in Glen Allen, a 4-minute drive from Short Pump Town Center and 12 minutes from University of Richmond. This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 12.7 mi (20.4 km) from Broad Street.

Short Pump Town Center(2.5 miles)

Bowlero West End(3.6 miles)

Regency Square Mall(4.1 miles)

Sheltering Arms Institute(4.3 miles)

Henrico Doctors' Hospital(4.9 miles)

Crump Park and Meadow Farm Museum(5.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 01:00

Before 11:00


Good to know

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Optional extras

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