Name: Hotel Nexus; BW Signature Collection
Address: 2140 North Northgate Way, Haller Lake, Seattle, Washington, United States of America, Seattle, Washington, US
Price range: $122–$148 per night
Rating: 7.17

What guests think

At Hotel Nexus; BW Signature Collection, travelers often find clean, simple rooms and friendly staff at a convenient Northgate location near the light rail and I-5, though the motel-style layout and some dated areas temper expectations.

Some guests like the value and space, while others report firm or lumpy beds and maintenance issues such as slow drains, broken fixtures, or lukewarm water. Breakfast ranges from hearty hot options to a paid grab-and-go bag, and several note a sketchy-feeling area with homelessness alongside active security patrols. Expect a no-frills stay focused on convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modest: reports of a closed pool, broken gym equipment, and aging elevators, with free laundry and 24/7 security noted. Parking is on-site but can be limited or carry a fee.

Related guest reviews

6

Garry

Sep 6, 2024

·

Stayed 1 night

The property was nice enough. Came with a very good Breakfast only complaint there was small closed in room that everyone found very hot & humid. I am disabled wanted a quiet room got that but had to make a long walk to room & had 3 stairs to handle. This was possible for me but very tiring and due to stairs meant I could not use my wheelchair to get around. The restaurant at edge of property was nice served Indian, Mediterranean, & western food. We had western which was very good. I noticed they were doing a booming pickup business as well as good volume of seated guests which spoke well for the quality. Would recommend them. Elevator is small old & slow.

6

William

Oct 27, 2025

·

Stayed 2 nights

Rooms were okay but bathroom / sink / microwave area is crowded. Breakfast was a $5 grab-and-go bag with nothing good except an orange and very small yogurt container, shower curtain was falling down, toilet looked like it was going to overflow, elevator was barely serviceable. Clearly an old motel that was remodeled into a modern "hotel", all the rooms are located along the ouside.

8

Shelly

Aug 16, 2025

·

Stayed 1 night

This hotel is nicely located close to the Northgate light rail (Link) station. Very convenient for trips into Seattle. The staff is attentive and friendly and the facility is clean. On-site laundry is free of charge and it’s within walking distance to several restaurants and convenience stores. Breakfast is $5 per registered guest now and will be provided in a paper bag for you to take with you. You can select a breakfast sandwich (along with other items), but you’ll need to microwave it yourself. Just an FYI if you’re choosing to have breakfast there. There is a McDonald’s across the street…

10

Daniel

Sep 12, 2024

·

Stayed 6 nights

Good hotel for the price. Amenities like washer/dryer and free breakfasts were a plus. Parking lot was patrolled by security 24/7 as well, so it definitely felt secure. Room was decent too. Nothing too special but it did include a microwave and mini fridge. Also both plusses. Only thing I didn't like was the bed felt very cheap and the air conditioning unit that seemed to be malfunctioning. Wifi was also slow but not unusable. Regardless, I'd stay here again.

10

Richard

Aug 5, 2025

·

Stayed 1 night

Great little hotel. Rooms were clean,comfy, and very quiet, even tho right near the i5. Convenient location with gas stations, McDonalds, Starbucks, 7/11, and a few small restaurants, all next door. Only small "eh" I have, is the $10 parking charge per vehicle. Other than that, great hotel at an affordable price. Would def book again.

6

Chris

Sep 1, 2024

·

Stayed 1 night

I was not happy the pool was closed

2

Aaron

Aug 4, 2025

·

Stayed 4 nights

The gym doesn’t work, the machines are broken. The parking lot is unsafe. Crackheads and prostitutes everywhere

10

Dan

May 4, 2025

·

Stayed 2 nights

Primary elevator and ice machine were out of order.

8

randee

Aug 6, 2024

·

Stayed 1 night

My only complaint would be the lack of a pool. Having a listing on expedia that says pool, when the pool is in disrepair is not cool for people like us with small kids. Thankfully we know the area and could find numerous other beaches for our kids to swim. But the listing specifically saying Pool, when there is none available is uncool. Its basically a Travelodge with a new paint job and should be priced that way. Besides that, we enjoyed the hotel. It was clean and everyone was really friendly and awesome.

8

Eric

Oct 2, 2023

·

Stayed 1 night

I didn't like that your pictures show a pool and yet there is no pool! But the breakfast was good, and the rooms were nice.

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Cleanliness

Many guests find rooms clean, but several report stained linens, odors, bugs, and grimy common areas; housekeeping can be inconsistent.

Related guest reviews

2

Sarah

Jul 27, 2025

·

Stayed 2 nights

The hotel room smelt stale, almost like they painted it after someone was smoking heavily in it. Every linen was stained, we had new sheets brought to us and we had to make the bed. Those sheets were stained too! Outside the hotel smells heavily of urine. There’s absolutely no sound proofing so we didn’t sleep due to people above us stomping and running around all night. We tried called front desk many times but the hotel room phone was so broken it would take 30+ attempts to even get a dial tone. Overall, the worst hotel we have ever stayed at. The staff themselves were lovely, and helpful though.

8

Elizabeth

Oct 27, 2025

·

Stayed 2 nights

Clean room. Easy check-in. Friendly and responsive front desk staff. Didn't partake in the "grab n' go" breakfast, but enjoyed the free coffee in the lobby.

6

Cory

Jul 10, 2025

·

Stayed 6 nights

The staff was very nice, friendly and helpful. The hotel itself needed an upgrade. The place felt dated. Stairways were dirty, elevator was dirty. The bathroom didn’t feel clean (old fixtures, moldy walls, etc). The toiletries were cheap (toilet paper, soaps, conditioners, etc). The beds appeared clean and were very comfortable.

2

Heather

Jun 16, 2025

·

Stayed 1 night

This is disgusting, dirty, homeless people everywhere, trash everywhere, people living in cars in the parking lot. Unsafe!

4

Chris

Oct 17, 2024

·

Stayed 2 nights

The staff were friendly and helpful. Property not a great reflection of the service. The room was in poor repair. There was hair everywhere, shower, coffee pot, bedding, desk. The shower pressure was very low, nearly unusable. The tv options didn't function correctly unable to use it. The vanity sink was cracked. Parking was convenient. Including the security guard. Breakfast was very underwhelming. Ended up getting McDonalds instead.

10

Sandie

May 11, 2025

·

Stayed 3 nights

The building isn’t the most up-to-date, but it’s clean and well stocked. The staff are very friendly and helpful

10

Brian

Aug 2, 2025

·

Stayed 1 night

There’s a great restaurant next to it: Saffron Grill. Room is clean. Internet speeds were alright (5-8 mbit down, 10 mbit up).

10

Rodolfo

Jun 5, 2025

·

Stayed 1 night

Very clean

6

Liz

Jul 31, 2023

·

Stayed 4 nights

The bathroom wasn't that clean. The baseboard were filthy. The shower curtain wasn't long enough to reach in side the tub, so water went everywhere. The bracket for the curtain was installed incorrectly. The nearest door to our room was locked at 7pm. so you had to go clear to the lobby to get in. Most places close their door at 9.

4

Joseph

Jun 19, 2025

·

Stayed 1 night

Rooms were clean, but common areas such as the elevator were filthy. Signs from 2020 COVID era were still displayed. Not at all worth the price, however that is typical of virtually everything in that part of Washington.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and sometimes spacious, with outside entrances and limited seating; beds often run firm and noise from thin walls or traffic is reported. Some maintenance issues appear (slow drains, faulty fixtures, or lukewarm water).

Related guest reviews

10

Jennifer

Aug 24, 2025

·

Stayed 2 nights

Nice and large room, plus close to the mall and the light rail.

8

Lynne

Aug 23, 2025

·

Stayed 2 nights

This is a generally adequate facility, good staff, clean, fairly quiet and with the some amenities - good bed, a mini frig and microwave. However rooms are not set up for more than one person despite being king and 2 queen rooms or for anything except sleeping, working or watching TV in bed. No carpeting, only one chair in the room - a desk chair, a desk along the wall but no table and no easy chair.

6

Anita

Sep 25, 2024

·

Stayed 1 night

Walls are thin and can hear through adjoining door to other unit like they’re in the room with you.

6

Tracy

Jan 30, 2023

·

Stayed 1 night

Very noisy. There's not much insulation in the walls and there's a lot of noise from traffic. There were times it sounded like a window was open. The window lock in my room was broken. There was a stopper that allowed the window to open about 4 in but it definitely affected my peace of mind as a woman traveling with only my young daughter.

6

Donavon

Jun 27, 2024

·

Stayed 1 night

Good location. Convenient location. Don’t stay on first floor, walls are thin and I could hear everything above and next to.

2

Suzanne

Apr 6, 2025

·

Stayed 4 nights

The bedding, mattresses, and pillows were really awful. The mattresses are hard, like lying on a boulder hard, the pillows were like sacks of golf balls, just full of hard lumps, and the blanket had an almost plastic feel and was so noisy it was like a tarp crinkling everytime you moved. The tv kept going out and they said they were having problems connecting to the server but it happened every evening and I wonder if it's a capacity issue? Staff was nice and place was clean, but the bed situation was just too horrible to overcome.

10

Brian

Aug 2, 2025

·

Stayed 1 night

There’s a great restaurant next to it: Saffron Grill. Room is clean. Internet speeds were alright (5-8 mbit down, 10 mbit up).

4

manuel

Apr 27, 2025

·

Stayed 1 night

Bed isbhard thin walls

6

Jane

Jun 14, 2025

·

Stayed 2 nights

Very noisy partly due to lack of carpeting. My room window faced a wall across the walkway. Bathroom needs major updating, low water pressure,clogged drains. Over priced for condition. Will not stay here again.

8

Karen

Mar 2, 2025

·

Stayed 2 nights

The room was spacious and clean. It does not have any comfy chairs - only a rolling desk chair. Mattress a little hard for my tastes . . . but those are minor complaints. It had everything I needed (except a comfy chair for a guest) and was a good value.

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Service

Most describe staff as friendly, helpful, and accommodating, including early check-in and quick fixes. A few experienced rude or unresponsive service and missed housekeeping requests.

Related guest reviews

2

Jie

Sep 6, 2024

·

Stayed 3 nights

Hotel staff rudely woke my whole family ( including kid and senior) up at midnight during our sleep to ask us to repark our car on the parking lot. Our car was parked fine and wasn’t block anything or anyone, only a little angled so not perfect aligned with the lines. I had to step outside of the room in darkness and cold to do it while wondering if this was a crime scheme to make me come out and rob me. We also called the front desk to clean the room once during our stay (they don’t clean it unless you request) and we waited for a whole day no one came to clean. I had to walk to the front desk and ask for clean towels. Breakfast staff isn’t polite either. Overall service is very pool in every perspective.

10

Beverly

Jul 18, 2025

·

Stayed 1 night

People/staff who are so very nice and helpful.

10

London

Aug 19, 2023

·

Stayed 1 night

The staff is awesome

10

jennifer

Nov 3, 2024

·

Stayed 3 nights

The staff that work there are top notch and really care about your stay.

10

Ronald

Oct 29, 2023

·

Stayed 2 nights

Management very helped. Had an issue with the next door guest and management helped me get a quieter spot. Very accommodating

2

Mekonen

Feb 25, 2025

·

Stayed 3 nights

Bad customer service

4

Andrew

Jul 26, 2025

·

Stayed 2 nights

Just OK, breakfast now has to be paid for, staff not particularly helpful.

10

Brian

Sep 26, 2024

·

Stayed 1 night

Check in was perfect, room was clean and close to the transit

4

Ryan

Jun 7, 2024

·

Stayed 2 nights

On checkin, we got 2 room keys, NOT for convenience, but because they weren’t sure which one would actually work. The hotel has 1 luggage trolley. So if you’re like us, moving your kid out of his dorm and staying overnight before your flight home, there’s a good chance you’ll be carrying 6 large, heavy bags from your car to the room. The bathtub didn’t drain, and the rusted shower handle broke off with the water running, leading to a potential flood situation. I tried calling the front desk, but the room phone was broken. Luckily they came immediately after I ran to the front desk. And finally, when we hinted at “a little something” to make up for the horrible experience, they said there’s nothing they can do about it because we booked through Expedia. Really? Not even a free cookie? This feels like weaponized incompetence. Never again.

10

Christopher

Sep 2, 2025

·

Stayed 1 night

Did not spend much time on the property this time around, but have stayed here many times. The rooms are always clean. The staff were very helpful and friendly. Jessica at the front desk was delightful and the gentleman at the front desk, whose name I did not catch, was very polite and efficient.

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Location

Convenient to I-5, Northgate Mall, and the Link light rail, with restaurants nearby. Several guests felt the surrounding area was sketchy and noted homelessness, and some were bothered by highway noise.

Related guest reviews

10

Jennifer

Aug 24, 2025

·

Stayed 2 nights

Nice and large room, plus close to the mall and the light rail.

8

Shelly

Aug 16, 2025

·

Stayed 1 night

This hotel is nicely located close to the Northgate light rail (Link) station. Very convenient for trips into Seattle. The staff is attentive and friendly and the facility is clean. On-site laundry is free of charge and it’s within walking distance to several restaurants and convenience stores. Breakfast is $5 per registered guest now and will be provided in a paper bag for you to take with you. You can select a breakfast sandwich (along with other items), but you’ll need to microwave it yourself. Just an FYI if you’re choosing to have breakfast there. There is a McDonald’s across the street…

8

Keith

Aug 18, 2025

·

Stayed 3 nights

My son and I headed to Seattle to catch a Mariners series. This location is about a seven minute walk off the rail system and about a thirty minute train ride to and from the Stadium. The facilities aren’t fancy, but they were clean and they had some pretty big fellas strolling around keeping an eye on the place at night. It’s close to numerous amenities, but everything closes around 10:00/11:00. If the game runs late, eat before you go back to the hotel. Overall, we were pleased with the accommodations. Staff was very friendly and the area was quiet at night. We’d stay there again.

8

Brad

Mar 27, 2024

·

Stayed 1 night

Location to UWMC offices, fuel stations close by, freeway access one block away.

6

Kyllikki

Sep 7, 2023

·

Stayed 1 night

Neighborhood was sketchy. Lots of homeless encampments. The hotel was okay, things were clean; sheets, towels, floors, shower. Walking distance to food options. Good communication messages from management prior to arrival. Staff was okay, but not very friendly. Overall an okay place to stay, if the homeless and drug use is something you can get past. Which appears to be almost everywhere.

10

Shary

Nov 14, 2024

·

Stayed 5 nights

Proximity to downtown, the waterfront, the University of Washington, and numerous parks.

10

Michele

Aug 7, 2024

·

Stayed 5 nights

We frequently stay here when travelling to Seattle Northgate. The location is safe and convenient to I5.

6

shane

Mar 27, 2024

·

Stayed 3 nights

Loud. Constant roar from the highway.

10

Joseph

Mar 30, 2025

·

Stayed 1 night

Great spot. Convenient access to the light rail and downtown Seattle for less than half the price.

8

Brian

May 27, 2024

·

Stayed 4 nights

Very close to city/public transportation!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is split: many enjoyed hot options, while others got a paid grab-and-go bag or found items missing or poorly prepared. A well-liked neighboring restaurant is mentioned frequently.

Related guest reviews

6

William

Oct 27, 2025

·

Stayed 2 nights

Rooms were okay but bathroom / sink / microwave area is crowded. Breakfast was a $5 grab-and-go bag with nothing good except an orange and very small yogurt container, shower curtain was falling down, toilet looked like it was going to overflow, elevator was barely serviceable. Clearly an old motel that was remodeled into a modern "hotel", all the rooms are located along the ouside.

8

Shelly

Aug 16, 2025

·

Stayed 1 night

This hotel is nicely located close to the Northgate light rail (Link) station. Very convenient for trips into Seattle. The staff is attentive and friendly and the facility is clean. On-site laundry is free of charge and it’s within walking distance to several restaurants and convenience stores. Breakfast is $5 per registered guest now and will be provided in a paper bag for you to take with you. You can select a breakfast sandwich (along with other items), but you’ll need to microwave it yourself. Just an FYI if you’re choosing to have breakfast there. There is a McDonald’s across the street…

6

Justin

Jun 27, 2025

·

Stayed 1 night

Had a homemade sign that said if you booked your stay after June 9 breakfast would be a 5 dollar charge instead of free. On Expedia it’s advertised as free breakfast.

10

Angela

Sep 24, 2023

·

Stayed 2 nights

Attractive lobby. Basic and convenient. Great breakfast and breakfast attendent.

10

patty

Feb 25, 2025

·

Stayed 1 night

We traveled to Seattle to attend a party. This location was convenient and more affordable than several other motels in the area. Our room was clean and quiet. We ate at the party, but if we hadn't there was an Indian restaurant right in the parking lot plus a McDonalds, Starbucks and a teriyaki place across the street. Breakfast was offered and included pancakes, sausage, eggs, yogurt, fruit and cereal. Everyone that worked here was nice. Will stay again.

10

Valerie

May 7, 2024

·

Stayed 1 night

Older property but well kept and updated. The breakfast was really good 👍

10

Alison

Aug 29, 2023

·

Stayed 5 nights

Easy to get to. Very clean and excellent breakfast options.

10

Simone

May 21, 2025

·

Stayed 4 nights

Great Breakfast! Comfortable beds. Super clean room. All the employees that we encountered were really nice and very helpful. Our microwave didnt work and was replaced within minute of us reporting it to the front desk. Overall a great stay!

6

Krystal

Sep 9, 2025

·

Stayed 4 nights

The hotel did not offer breakfast you had to pay $5 for a small sandwich which you heat. Up your self. Then the elevator kept getting stuck. The staff was not caring and just posted a sign take it at your own risk. The beds were very hard. No blankets on bed. Water pressure suckes.

6

Stephen

Jul 1, 2024

·

Stayed 2 nights

Breakfast the first day was good second not so much. No juice machines. No butter. No milk. Completely unorganized.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$105
March	$112
April	$109
May	$120
June	$170
July	$160
August	$139
September	$128
October	$102
November	$100
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $135	15 $135	16 $123	17 $126	18 $146	19 $141
20 $122	21 $122	22 $128	23 $127	24 $127	25 $148	26 $142
27 $123	28 $127	29 $127	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $144	3 $142
4 $136	5 $136	6 $136	7 $136	8 $136	9 $145	10 $144
11 $136	12 $136	13 $133	14 $136	15 $135	16 $144	17 $144
18 $136	19 $136	20 $136	21 $133	22 $136	23 $144	24 $142
25 $136	26 $136	27 $137	28 $136	29 $133	30 $144	31 $142

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Bathtub

Suite, 2 Queen Beds, Kitchenette (With Sofabed)

Standard Room, 1 King Bed, Jetted Tub

Suite, 2 Queen Beds, Accessible, Kitchenette (With Sofabed)

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Nexus; BW Signature Collection

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Prices for upcoming dates