Name: Quality Inn & Suites Green Bay Downtown
Address: 321 South Washington Street, Downtown, Green Bay, Wisconsin, United States of America, Green Bay, Brown County, US
Price range: $66–$370 per night
Rating: 7.78

What guests think

At Quality Inn & Suites Green Bay Downtown, reviewers frequently praise the friendly staff, central riverfront location near restaurants and game day shuttles, and the indoor pool and hot tub that families enjoy.

Many also describe the property as older and dated, with mixed cleanliness and maintenance, ranging from tidy rooms to musty odors, worn fixtures, and occasional plumbing, HVAC, and door lock issues. Noise can be a problem for rooms near the pool or during busy nights, and some guests felt uneasy around the parking area. Overall, it suits travelers prioritizing value and pool access over modern finishes and consistent quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub, and kiddie pool are highlights, with an arcade enjoyed by families. Parking is available but can be limited or feel dim at times, and the small gym/equipment draws complaints.

Related guest reviews

10

Jennifer

Jul 6, 2025

·

Stayed 1 night

Loved the pool and hot tub

4

Alysia

Jun 18, 2023

·

Stayed 1 night

The pool was smaller than in advertised pictures. The game room is a complete ripe off, 1/2 the games didn’t work. The gym had broken equipment. We won’t be staying here again. Glad we only stayed 1 night.

8

Gerald

Jun 22, 2025

·

Stayed 2 nights

Friendly staff and good breakfast. We were, but didn't want to be by a noisey pool. There was no parking on the site on Saturday night.

8

Christopher

Oct 14, 2025

·

Stayed 2 nights

The hotel was older and dated however was clean and comfortable. Great parking lot behind hotel and great location to downtown. Easy walk to restaurants and bars. Free shuttle to Lambeau field right across the street. Overall a great hotel to see the packers play. Would stay here again.

4

Patrick

Nov 25, 2024

·

Stayed 3 nights

If you have a room around the pool area, forget it. You won’t get any sleep until it closes. Unbelievably loud.

4

Amanda

Sep 8, 2025

·

Stayed 2 nights

There is an indoor pool and spa - unfortunately our rooms were in this area, so the very strong scent of chlorine was always present. I didn’t recall seeing that this could be the case when reviewing/selecting rooms. Additionally, there was a terrible smell in the bathroom for the first day we were there, despite it being clean. Opening the windows and running the a/c unit didn’t help much. The beds were not comfortable, with a thin mattress on a cheap metal frame that moved easily if bumped. It’ll do in a pinch, but for the amount paid because of it being a game weekend, it was pretty disappointing.

10

Alexandra

Aug 27, 2025

·

Stayed 1 night

We booked this place last minute for a Packers Game. It was great! We took an easy shuttle right outside the hotel to the game for free. The pool and hot tub were nice and the little arcade was cool. The breakfast was standard but decent. Fox Harbor restaurant on the corner had great food right on the water. Room was clean and comfortable. We would go back.

8

David

Aug 13, 2024

·

Stayed 1 night

This was perfect for a weekend with my kids. The pool and games room allowed for hours of fun when not out exploring Green bay

8

Jackie

Mar 4, 2024

·

Stayed 1 night

Check in was very friendly, breakfast was phenomenal and the bed was comfortable. Nice pool area, but it was cold. People in the room next to us were extremely loud and rude. The area for parking was dim and didn't feel secure. Overall it worked for one night, but i don't think we will stay again.

10

Michael

Jul 7, 2025

·

Stayed 1 night

Great value for the money. This was the end of a 2 week road trip and it was probably the best room we stayed in and definitely the best price. The breakfast was solid and the pool area was a superstar! Both the pool and hot tub were the perfect temperatures and there was even a kiddie pool for the 4 year old.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many report clean rooms, while others cite musty odors, dirty linens or bathrooms, mold, and trash around the property.

Related guest reviews

10

Jodi

May 12, 2024

·

Stayed 1 night

Very clean, I would stay here again!! The building is “out-dated” however it is very clean and the beds were very comfortable! I would highly recommend this hotel, it is within walking distance to the Meyer Theater, great restaurants so close. I wanted to enjoy a few cocktails and i certainly will not drink and drive- so this was PERFECT😊

2

Randy

Aug 24, 2025

·

Stayed 2 nights

I will not ever stay their in room 247 !! It needs to be up dated!! Bathroom door fram by tub/shower was moldy and rotten out and smell of mold i n bathroom Randy Jacobson

2

Janet

Jul 7, 2025

·

Stayed 3 nights

The toilet didn’t flush and the room was unclean. They said there would be no house keeping but then I had folded bath towels but yet my bed was left unmade. Do not stay here.

10

John

Jul 5, 2025

·

Stayed 1 night

Very clean and staff was very friendly

4

Carrie

Aug 25, 2025

·

Stayed 2 nights

In need of a deep clean. Could only use 1 of the 2 beds in our room as the sheets on the one bed were dirty. (Fresh blood) and the comforter needed to be washed as well as there were signs that someone had thrown up on it. Told staff and all i got was a "sorry to hear that"

10

gerad

Oct 3, 2025

·

Stayed 3 nights

Fantastic staff thats very accommodating. Housekeeping does a great job keeping not only the rooms clean but the entire facility. I was very pleased with my stay here

8

Alecia

Nov 25, 2024

·

Stayed 1 night

The bathroom was disgusting the bathtub had hair in it, and the toilet was not clean there was urin around the seat, when we arrived. The pillows had rips in them. And there were many alcoholic beverage containers in the pool area. Definitely not what i expected when i pay almost $600.00 for one night. The staff was nice though. Wish i could have found a different hotel for the game.

4

Gonzalo

Sep 20, 2025

·

Stayed 1 night

Not a pleasant stay… not well maintained and questionable cleaningness

4

Taylor

Sep 19, 2025

·

Stayed 2 nights

The positives of the hotel were that parking was included and it was across the street from the bus stop for the packers game routes. The hotel itself was very dated, smelled musty, was unclean and very dark. Our room was dirty with dead bug guts on the walls and dust/dirt in many places. The door was hard to lock and felt unsafe as well as the walls being super thin so that everything was heard. Any windows were covered with curtains which gave the hotel a creepy dark vibe. We would never suggest staying here yet alone spending $420 a night (which felt like a robbery itself). Very disappointing.

2

Carrie

Mar 3, 2025

·

Stayed 2 nights

Trash all over outside. Ceiling in the bathroom was leaking and dripping above the toilet. No washcloths and bed wasn't attached to anything and made a lot of noise and moved around when laying in bed and simply rolling over.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with variable comfort; some note comfy beds and useful amenities, while others report noisy pool-adjacent rooms, humidity, and unreliable Wi‑Fi or TV issues.

Related guest reviews

6

Brittany

Jul 24, 2023

·

Stayed 3 nights

The staff and property were fine but WiFi was very poor quality (we would disconnect daily every 5 minutes) and our keycards would deactivate even though they were not kept by electric devices. One of the doors has a broken swipe lock so we could not use it.

10

Marion

Oct 28, 2025

·

Stayed 1 night

This is our home away from home in Green Bay. But the TV in our room had digital interference in audio and video during the entire Green Bay Packer game…A mortal sin in Green Bay. The desk clerk couldn’t fix it. Very frustrating!

8

Chang

Jun 14, 2024

·

Stayed 2 nights

The fridge is regular side and microwave, the bed just feels like home.

6

Bryan

Nov 19, 2023

·

Stayed 2 nights

Room was in the process of remodel tape on ceiling molding not finished lighting bad

4

Jon

Jun 8, 2024

·

Stayed 2 nights

Location is good but the hotel itself is not great. I was placed in a room that opened up directly into the indoor pool. There were people in the pool all day and it was very loud. Anytime I got on a business call, I had to go to my vehicle so people didn’t think was working from a water park. It was also very humid in the room due to being connected to the pool. This may have been an ok hotel if traveling with kids, but not great for a business trip.

8

Christopher

Oct 14, 2025

·

Stayed 2 nights

The hotel was older and dated however was clean and comfortable. Great parking lot behind hotel and great location to downtown. Easy walk to restaurants and bars. Free shuttle to Lambeau field right across the street. Overall a great hotel to see the packers play. Would stay here again.

8

Shawn

Jun 29, 2023

·

Stayed 1 night

Small rooms and kinda old. Overall good no issues.

4

Amanda

Sep 8, 2025

·

Stayed 2 nights

There is an indoor pool and spa - unfortunately our rooms were in this area, so the very strong scent of chlorine was always present. I didn’t recall seeing that this could be the case when reviewing/selecting rooms. Additionally, there was a terrible smell in the bathroom for the first day we were there, despite it being clean. Opening the windows and running the a/c unit didn’t help much. The beds were not comfortable, with a thin mattress on a cheap metal frame that moved easily if bumped. It’ll do in a pinch, but for the amount paid because of it being a game weekend, it was pretty disappointing.

6

Brian

Oct 28, 2025

·

Stayed 1 night

Outdated, beds were uncomfortable, parking was a hassle

6

Janet

Aug 18, 2025

·

Stayed 1 night

This property has very nice, helpful people working there but was not in tip-top condition. The pool was very noisy and our room was very close. It made it hard for our kids to sleep.

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Service

Staff are widely praised as friendly, accommodating, and helpful, though responsiveness varies with occasional reports of absent or unhelpful responses to problems.

Related guest reviews

10

Robert

Oct 14, 2024

·

Stayed 1 night

Staff was very friendly and helpful.

2

Ben

Nov 12, 2024

·

Stayed 1 night

I was not happy with my stay there were very loud people in the rooms next to me and they would not do anything about it

10

Jonelle

Oct 15, 2024

·

Stayed 4 nights

Kevin and James were extremely helpful! The hotel was conveniently located to Lambeau field and we were able to pick up free bus service to the game from the hotel which was an added perk. Kevin and James were the most helpful with restaurant recommendations, directions and anything about the hotel. The girl in the morning told me to find them for recommendations for places to go. All the recommendations from them were spot on! The only thing that needs attention is the hot tub needs 3 steps to make it easier to get out of. We had troubles on the stairs because only 2 and large gaps between the stairs the rest of the stay was 5 star!

4

Laureen

Jul 14, 2024

·

Stayed 2 nights

A fire alarm went off at 6:00 am one morning for about 15 minutes due to a burnt pizza. Also, when we went to the continental breakfast at 9:00 there was not much food left even though it was open until 10:00. The response we received was that there was a big group and she was the only staff doing the breakfast. Perhaps another employee could help? No remedy was provided. We will not stay there again.

10

Marion

Aug 30, 2025

·

Stayed 1 night

Very accommodating for our specific needs, having just had outpatient surgery that morning.

6

Shawn

Sep 1, 2025

·

Stayed 2 nights

Staff not around. Noisy

2

Erin

May 31, 2024

·

Stayed 2 nights

Our first night there, the toilet got clogged. I called the front desk and they told me they had a plunger i could come and get. I was shocked! This is not how you treat your customers!

10

gerad

Oct 3, 2025

·

Stayed 3 nights

Fantastic staff thats very accommodating. Housekeeping does a great job keeping not only the rooms clean but the entire facility. I was very pleased with my stay here

10

Adam

Dec 6, 2025

·

Stayed 1 night

The gentleman at the front desk who checked me in was absolutely fantastic.

10

kathleen

Oct 7, 2024

·

Stayed 2 nights

The check-in staff were great and even changed our to be more accessible for my husband. We were put by the pool. Had problems with TV and refrigerator and they fixed it. The person in the breakfast area was so helpful ☺️ her name is Jamie. Thank you

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AI-generated summary based on recent guest reviews

Location

Central downtown spot by the river walk and restaurants, with easy access to free game‑day shuttles. A few guests felt uneasy around the parking area.

Related guest reviews

10

Milan

Sep 30, 2025

·

Stayed 1 night

Nice hotel, a lot of walkable restaurant options. There is also a river walk nearby. Very friendly staff.

10

Kyle

Sep 26, 2024

·

Stayed 2 nights

Love staying here as a some-what affordable option for packers games. Love the surrounding area too.

8

Christopher

Oct 14, 2025

·

Stayed 2 nights

The hotel was older and dated however was clean and comfortable. Great parking lot behind hotel and great location to downtown. Easy walk to restaurants and bars. Free shuttle to Lambeau field right across the street. Overall a great hotel to see the packers play. Would stay here again.

8

Christopher

Jul 30, 2025

·

Stayed 1 night

Fine for the money. Good location to Lambeau

6

Michael

Jun 18, 2024

·

Stayed 2 nights

This property from the outside looks like a brick prison, and the lobby looks like a nightclub: dark with dim blue and purple neon lighting and wine bottle displays. There were police cars in the parking lot, so there was some kind of incident and made one wonder about the area. Not a good impression overall, but the downtown area seemed safe. It's an older property so it could definitely use updates. The room was basic, but at least everything worked. Breakfast was average. Not very good value for money overall.

10

Alexandra

Aug 27, 2025

·

Stayed 1 night

We booked this place last minute for a Packers Game. It was great! We took an easy shuttle right outside the hotel to the game for free. The pool and hot tub were nice and the little arcade was cool. The breakfast was standard but decent. Fox Harbor restaurant on the corner had great food right on the water. Room was clean and comfortable. We would go back.

10

Pamela

Jul 12, 2025

·

Stayed 2 nights

Great breakfast. Very nice accommodations. Staff was wonderful. Loved pool time and Whirlpool. Great location and by Fox River and beautiful river walk. Metro Bus Line a major plus.

10

Nicholas

Oct 19, 2024

·

Stayed 3 nights

Great location

4

Jonathan

Jun 1, 2024

·

Building is dated. Can tell it is old and they have not made updates. Sound transfer between units is bad. Can hear your neighbors take a leak or shift positions in bed. Cool location downtown along the river, but random non-residents hang out in the parking lot looking into your vehicles. Makes you feel uneasy. Not bad for the price but suggest somewhere different.

10

Anita

Sep 2, 2025

·

Stayed 3 nights

The property was centrally located for activities.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from great variety and tasty waffles to limited selection later in service, watered‑down coffee, delayed weekend start times, and items not matching photos.

Related guest reviews

8

MARY

Aug 28, 2025

·

Stayed 1 night

Breakfast was great. The clerk that checked us in was very pleasant. The bed was comfortable , but the room could use updating. Not bad for the price.

4

Laureen

Jul 14, 2024

·

Stayed 2 nights

A fire alarm went off at 6:00 am one morning for about 15 minutes due to a burnt pizza. Also, when we went to the continental breakfast at 9:00 there was not much food left even though it was open until 10:00. The response we received was that there was a big group and she was the only staff doing the breakfast. Perhaps another employee could help? No remedy was provided. We will not stay there again.

4

kavita

Aug 12, 2025

·

Stayed 1 night

The room was dark and dingy. Breakfast options were below standard, the coffee was watered down, and the bed pillows were uncomfortable.

10

Diane

Mar 27, 2023

·

Stayed 1 night

Noises from other guests and hallway door and carpet need replacing. Breakfast was great!

8

Brittany

Jul 31, 2024

·

Stayed 3 nights

Staff were very friendly and was a very good location to stay at.

6

Cassie

Nov 19, 2024

·

Stayed 2 nights

Room was as advertised. Floors in room were a little dirty. Weird smell while in hot tub. Staff were very friendly. Wide variety for breakfast. Easy check in check out

10

Pamela

Jul 12, 2025

·

Stayed 2 nights

Great breakfast. Very nice accommodations. Staff was wonderful. Loved pool time and Whirlpool. Great location and by Fox River and beautiful river walk. Metro Bus Line a major plus.

6

Brandon

May 18, 2025

·

Stayed 4 nights

The breakfast was dissapointing, tasted like rubber. Staff was okay. We didnt get the room we paid for. We were supposed to have a kotchen within the room, we did not and they wouldnt fix our room.

10

Rita

Mar 16, 2025

·

Stayed 1 night

39th anniversary went to show! Really disappointed that breakfast starts an hour later on weekends!

8

Miranda

Aug 25, 2025

·

Stayed 1 night

The staff was so polite, the room was clean and the breakfast was typical hotel breakfast but a nice thing to have. The rooms feel dark and are outdated, but they were clean so we had no issues. The pool was the kids favorite, the water was so warm! We didn't get a chance to go to the arcade, but that was a nice addition. There was a farmers market the next block over from the hotel on Saturday, so we walked that before heading to the Packer Game. The hotel also offers a shuttle bus to Lambeau Field, which we didn't know about either.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$76
March	$76
April	$77
May	$99
June	$80
July	$105
August	$95
September	$121
October	$111
November	$151
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $83	19 $83
20 $66	21 $77	22 $78	23 $370	24	25 $131	26
27 $68	28 $66	29 $66	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $80	3 $87
4 $68	5 $74	6 $69	7 $67	8 $75	9 $141	10
11	12 $101	13 $67	14 $72	15 $73	16 $117	17
18	19 $124	20 $74	21 $76	22 $75	23 $89	24 $103
25 $74	26 $86	27 $81	28 $164	29	30 $311	31 $85

Quality Inn & Suites Green Bay Downtown

Prices for Quality Inn & Suites Green Bay Downtown

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds (No Pets)

Room, 2 Queen Beds

Room, 2 Queen Beds (Pet Friendly)

Standard Room, 1 King Bed (No Pets)

Room, 1 Queen Bed (Upgrade)

Guest reviews of Quality Inn & Suites Green Bay Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Green Bay Downtown

Considering this hotel for your Green Bay trip?

Prices for upcoming dates