Name: Holiday Inn Martinsburg by IHG
Address: 301 Foxcroft Avenue, Martinsburg, West Virginia, United States of America, Martinsburg, West Virginia, US
Price range: $93–$204 per night
Rating: 8.78

What guests think

At Holiday Inn Martinsburg by IHG, travelers often praise friendly staff, generally clean, comfortable rooms, and a convenient location off I-81 with nearby restaurants, while noting the older property can feel dated and sometimes experiences service or maintenance lapses.

Guests value the on-site bar and restaurant, a large pool, easy parking, and pet-friendly policies. Food feedback is mixed: some enjoy made-to-order breakfasts and convenient dinners, while others report confusing breakfast inclusions, extra fees, limited menus, or inconsistent room-service quality. Good for practical stays rather than special-occasion luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the on-site bar and restaurant, a large pool, easy parking, and pet-friendly policies.

Related guest reviews

10

Pam

May 31, 2023

·

Stayed 2 nights

This was a great full service hotel - with a pool, workout room, and a passable full service restaurant. Great value. Noce clean room. Comfy bed. Would stay again.

10

Trudy

Mar 18, 2024

·

Stayed 1 night

Easy to get to. Lots of food options around Clean safe plenty of parking

10

Randall

Apr 29, 2025

·

Stayed 1 night

Great spot. We stay there every year on our drive back from SC to NH. Great breakfast comes free with the room—and you order it fresh from the menu, not just the usual buffet that most hotels offer. Also pet friendly so we can bring our dog. Super convenient location right off the highway and near several good restaurants. Highly recommended.

10

Amy

Feb 15, 2025

·

Stayed 1 night

Wonderful stay, very welcoming. Pool was clean and fun

10

Othon

Apr 21, 2025

·

Stayed 3 nights

The pool was great. Location was convenient

10

Mark

Apr 23, 2023

·

Stayed 1 night

Having a bar and a restaurant was nice after a long day traveling

10

Melodie

Sep 3, 2023

·

Stayed 1 night

Made reservations via app and the check-in was fast and friendly. After driving all day, we were glad to have the in-house bar and restaurant. Welcoming bar area where we met some very nice folks, incl the Fri nite singer-songwriter. Our waitress was great (!!) & our dinner was good considering it was so late in the evening. Room was clean and comfortable. Dog-friendly! :-) We would stay here again on another north-south trip.

10

Tonya

Jul 10, 2025

·

Stayed 1 night

This is an older property, but VERY clean and well maintained! The rooms are large, the beds comfortable and all linens fresh and clean. The pool is quite large and very clean. Whomever is managing this property is doing a fantastic job!

10

carlos

Oct 20, 2025

·

Stayed 1 night

EZ parking.

8

Karen

Jan 17, 2023

·

Stayed 1 night

The property is easy to access from I81, and they are very pet friendly.

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Cleanliness

Overall cleanliness is rated positively across many stays, with rooms and common areas often described as clean. A few guests reported lapses such as poorly cleaned rooms, musty odors, or worn bathrooms.

Related guest reviews

8

Jillian

Oct 13, 2025

·

Stayed 2 nights

Staff was great. Room was clean.

8

Cheryl

Nov 13, 2023

·

Stayed 2 nights

This property is in a good area for access to conferences, dining, and shopping. It is in need of refurbishing; however, we found our room to be clean and neat. One of the best things about the room was the accessible bath. There are multiple hand holds in the tub/shower, making it safer and easier for me to shower. Staff was friendly and professional, especially in the hotel's restaurant where we enjoyed an excellent breakfast.

10

Ricky

Nov 14, 2025

·

Stayed 1 night

The staff was amazing from beginning till the end ... the room was spotless and smelled very good and comfortable.. i would for sure recommend anyone to visit here

10

Karen

Oct 25, 2025

·

Stayed 2 nights

We have stayed here in the past during the Apple Butter festival weekend, it’s always very nice. The location is great and it is always very clean and quiet.

10

Nancy

Mar 31, 2024

·

Stayed 1 night

Very clean

6

Samantha

Sep 9, 2025

·

Stayed 1 night

My second stay here and the quality has waned a bit. Staff was friendly but seemed clueless about some policies and did not share basic info like checkout time, breakfast options, etc. There is a new bar and restaurant in the place since I last stayed so I was hopeful the food would be better (breakfast was awful previously), but room service breakfast was very lacking and I had to call three times to get the entire order. The room had not been properly cleaned before our arrival and there was food on the floor and used washcloths in the shower. We'll find another hotel next trip.

10

Tonya

Jul 10, 2025

·

Stayed 1 night

This is an older property, but VERY clean and well maintained! The rooms are large, the beds comfortable and all linens fresh and clean. The pool is quite large and very clean. Whomever is managing this property is doing a fantastic job!

10

Rachel

Oct 3, 2025

·

Stayed 1 night

Clean hotel!

6

Frances

Aug 9, 2025

·

Stayed 1 night

Overall the rooms are nice except there is an old musty smell, so the rooms could use aroma diffusers. The hallway rugs are dirty and looks like they don’t use professional rug cleaning. The breakfast is excellent and the staff are kind, especially the cafeteria staff.

10

donna l

Apr 30, 2024

·

Stayed 1 night

Nice clean rooms. Friendly staff!

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Rooms

Rooms are generally comfortable and some are spacious, but the older property means certain bathrooms and features feel dated. Guests also note occasional highway noise and variability between more updated and more worn rooms.

Related guest reviews

8

Gaetan

Dec 25, 2025

·

Stayed 1 night

Rooms need love

10

Madison

Apr 14, 2023

·

Stayed 1 night

Very nice and spacious in room

10

Claudia

Jan 13, 2025

·

Stayed 1 night

HVAC easy to control. Good lighting options. Not crazy about having a bathtub shower instead of walk in shower. Tub has some stains. Bathroom a bit dated but clean. Had to ask for a hair dryer. Staff very nice. Has a restaurant which is handy. I was the only person at breakfast but a January Sunday to Monday hotel pretty empty. Would stay again good price.

8

Ellen

Nov 30, 2025

·

Stayed 1 night

I had requested the same room we stayed in the week before; I guess it wasn’t available, as we were assigned 315 instead of 322. Big difference! 322 was bigger, more updated with newer details: shower, shower mat was new, clean, not moldy.

10

Samantha

Apr 18, 2024

·

Stayed 1 night

Nice, well-kept hotel with good amenities in the rooms, soft bedding, and easy access to the highway. There was a lot of highway noise due to proximity and the breakfast although hot was rather disappointing. Staff was friendly and my dog was welcome—we appreciated the poop bags provided outside the back door. Solid for a night's sleep on a road trip.

10

David

Aug 7, 2025

·

Stayed 1 night

Very friendly and helpful staff, nice comfortable room.

10

Tonya

Jul 10, 2025

·

Stayed 1 night

This is an older property, but VERY clean and well maintained! The rooms are large, the beds comfortable and all linens fresh and clean. The pool is quite large and very clean. Whomever is managing this property is doing a fantastic job!

8

Masyood

Sep 19, 2023

·

Stayed 1 night

Near interstate but it has lot of traffic sound because of poor insulation. For sure it was not worth of money one pays and will have hard time time to recommend to friend This need triple panel glass window and proper window insulation

8

Eric

Jan 12, 2024

·

Stayed 1 night

Excellent hotel and location very near the exit on I-81 with easy access to gas stations and restaurants. The Mexican restaurant was excellent. Check-in agent (Morgan) was very friendly and helpful. Rooms were very comfortable. Great stop for a car trip.

6

Frances

Aug 9, 2025

·

Stayed 1 night

Overall the rooms are nice except there is an old musty smell, so the rooms could use aroma diffusers. The hallway rugs are dirty and looks like they don’t use professional rug cleaning. The breakfast is excellent and the staff are kind, especially the cafeteria staff.

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Service

Staff are frequently described as friendly and helpful, with smooth check-ins. Some guests reported issues with billing, communication about policies, or attentiveness.

Related guest reviews

10

Christine

Mar 4, 2025

·

Stayed 1 night

Friendly staff, easy check in/out, parking available, clean, comfortable rooms. Have stayed 3 times and all 3 have been excellent experiences.

10

Ricky

Nov 14, 2025

·

Stayed 1 night

The staff was amazing from beginning till the end ... the room was spotless and smelled very good and comfortable.. i would for sure recommend anyone to visit here

6

Samantha

Sep 9, 2025

·

Stayed 1 night

My second stay here and the quality has waned a bit. Staff was friendly but seemed clueless about some policies and did not share basic info like checkout time, breakfast options, etc. There is a new bar and restaurant in the place since I last stayed so I was hopeful the food would be better (breakfast was awful previously), but room service breakfast was very lacking and I had to call three times to get the entire order. The room had not been properly cleaned before our arrival and there was food on the floor and used washcloths in the shower. We'll find another hotel next trip.

10

Ellen

Aug 7, 2023

·

Stayed 1 night

Very friendly staff

10

Linda

Feb 27, 2024

·

Stayed 1 night

Kind staff very helpful.

2

Lee

May 13, 2025

·

Stayed 1 night

The HI did not have the booking and the girl at the desk did not care about anything but answering the phone to take reservations for the Sunday brunch. The customer service was aweful. No manager to talk to and and did not want to offer any help will never stay at a Holiday Inn.

8

Eric

Jan 12, 2024

·

Stayed 1 night

Excellent hotel and location very near the exit on I-81 with easy access to gas stations and restaurants. The Mexican restaurant was excellent. Check-in agent (Morgan) was very friendly and helpful. Rooms were very comfortable. Great stop for a car trip.

10

Melinda

Apr 12, 2025

·

Stayed 1 night

Loved it - clean - safe - staff was amazing- very easy check in

6

Cynthia

Mar 8, 2024

·

Stayed 1 night

Waited at front desk for almost 5 minutes to check in, finally stepped to end of counter to see if anyone in office. Young woman was on her phone and had no idea I was there all that time

6

Elizabeth

Oct 23, 2025

·

Stayed 2 nights

Over charged me then wanted to argue with me even tho I had the proof of the double charge.

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Location

Very convenient off I-81 with easy access to restaurants, gas, and area services.

Related guest reviews

10

Maria

Feb 26, 2023

·

Stayed 1 night

Nice hotel; friendly staff. Location right off 81

10

Nathan

Jan 8, 2023

·

Stayed 19,363 nights

The area is terrible but this hotel is very nice. Not their fault it’s in Martinsburg.

10

Trudy

Mar 18, 2024

·

Stayed 1 night

Easy to get to. Lots of food options around Clean safe plenty of parking

8

kim

Apr 21, 2025

·

Stayed 1 night

Great location. Close to dining options. Friendly staff.

10

Anna

Dec 22, 2024

·

Stayed 1 night

Nice area and easy to navigate to. Hotel is visible from I-81.

10

Michael

Nov 24, 2023

·

Stayed 1 night

Easy access right off of 81

10

Zita

Dec 27, 2022

·

Stayed 19,352 nights

Brief stay, great price, comfortable king size bed, near 81 and convenient to many restaurants.

10

Noelia

Aug 4, 2025

·

Stayed 4 nights

Great hotel. Convenient location with lots of restaurants nearby! Very nice area.

8

Eric

Jan 12, 2024

·

Stayed 1 night

Excellent hotel and location very near the exit on I-81 with easy access to gas stations and restaurants. The Mexican restaurant was excellent. Check-in agent (Morgan) was very friendly and helpful. Rooms were very comfortable. Great stop for a car trip.

8

Karen

Jan 17, 2023

·

Stayed 1 night

The property is easy to access from I81, and they are very pet friendly.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns both praise and criticism. Guests like made-to-order breakfasts and convenient dinners, but others mention unclear breakfast inclusions, extra fees, limited menus, inconsistent room service, or delayed cafe opening.

Related guest reviews

8

Tara

Sep 4, 2023

·

Stayed 1 night

Clean convenient place to stay for the night Bathroom a little in disrepair Breakfast was additional fee

10

Randall

Apr 29, 2025

·

Stayed 1 night

Great spot. We stay there every year on our drive back from SC to NH. Great breakfast comes free with the room—and you order it fresh from the menu, not just the usual buffet that most hotels offer. Also pet friendly so we can bring our dog. Super convenient location right off the highway and near several good restaurants. Highly recommended.

6

Samantha

Sep 9, 2025

·

Stayed 1 night

My second stay here and the quality has waned a bit. Staff was friendly but seemed clueless about some policies and did not share basic info like checkout time, breakfast options, etc. There is a new bar and restaurant in the place since I last stayed so I was hopeful the food would be better (breakfast was awful previously), but room service breakfast was very lacking and I had to call three times to get the entire order. The room had not been properly cleaned before our arrival and there was food on the floor and used washcloths in the shower. We'll find another hotel next trip.

10

Michael

Feb 9, 2024

·

Stayed 5 nights

Was very shocked to find out the hotel restaurant was amazing!

6

joscelyn

Jan 22, 2025

·

Stayed 1 night

When I booked, it was stating that it had continental breakfast when I got to the hotel, there was a sign stating there was continental preference when I woke up in the morning and Cape Town for breakfast I was told there was no continental breakfast you had to pay for your breakfast Staff was not polite. No one graded say good morning. They just look at you with no manners or respect not even a smile or anything made me feel very uncomfortable.

10

Mark

Apr 23, 2023

·

Stayed 1 night

Having a bar and a restaurant was nice after a long day traveling

10

Kristine

Sep 30, 2025

·

Stayed 1 night

Have stayed there 4 years enroute home.Was given a voucher for 2 for breakfast which was made to order and excellent

10

Miranda

Oct 29, 2024

·

Stayed 1 night

Enjoyed staying there for the night while visiting friends. Staff was very friendly and helpful. Restaurant food was great quality for the price.

10

Andrea

Feb 21, 2023

·

Stayed 1 night

The hotel was quiet and comfortable, as it is undergoing renovations. The check in was great but if I hadn't mentioned that I had paid ahead for breakfast the next morning, they wouldn't have given me the necessary breakfast coupons. With that being said, breakfast was absolutely delicious!

10

Paul

Apr 24, 2025

·

Stayed 1 night

The breakfast and dinner available on the premises! Very convenient and good choice of food.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$91
March	$92
April	$106
May	$118
June	$114
July	$116
August	$107
September	$117
October	$135
November	$106
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $98	15 $98	16 $99	17 $95	18 $115	19 $111
20 $95	21 $95	22 $113	23 $134	24 $98	25 $204	26 $204
27 $97	28 $113	29 $113	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $121	3 $121
4 $98	5 $110	6 $178	7	8	9 $159	10 $147
11 $98	12 $102	13 $110	14 $107	15 $100	16 $140	17 $154
18 $98	19 $130	20 $117	21 $117	22 $106	23 $132	24 $132
25 $93	26 $110	27 $107	28 $107	29 $100	30 $128	31 $128

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Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Martinsburg by IHG

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