The Residence Tunis

Our stay at The Residence Tunis was, without exaggeration, one of the most exceptional holidays we have ever experienced. From the moment we arrived, every detail was handled with such care and precision that it set the tone for the entire week. The airport transfer was seamless, the luggage porter attentive, and the reception team ensured that our check-in process was smooth and welcoming. The resort itself is absolutely picturesque. Each morning felt like something out of a dream, waking up to the gentle sound of birds, with the sea just beyond, and a view from our room that was simply breathtaking. That peaceful atmosphere stayed with us throughout our stay and made it incredibly difficult to leave. Every aspect of the experience was executed to a very high standard. The room service was prompt and consistent, breakfast offered both quality and variety, and the restaurants delivered a truly top-tier dining experience. We especially enjoyed our visits to El Dar, where the atmosphere, food, and hospitality made each evening memorable. The spa facilities were equally impressive — from the indoor thermal pool to the treatments themselves, everything felt luxurious and thoughtfully designed. The private beach and outdoor pool added another layer of relaxation, while the music nights brought a lovely energy to the evenings.

Breakfast and room service were excellent, as was the bar and restaurant. Staff was so kind and helpful. The hotel is absolutely beautiful and very well maintained. It is a very peaceful environment.

Wonderful customer service

Room was good. For the type of environment you are professing to be EVERY staff member should be kind and courteous. I did not see it or feel it. A few bad ones can ruin a rating. As a medical provider, no one was around the spa area downstairs. If someone were hurt or passed out, no one would know until another visitor went downstairs. There was no water available like in other spas. No place to put towels>>> attention to detail..simple things, no costs added, could be done.

m