Best Western Colonel Butler Inn

Free parking and EV chargers are convenient, and guests like the small fitness room and the restaurant/bar next door. Several note there is no elevator and that the gym can be limited or under maintenance.

Reviews consistently highlight very clean rooms and well-kept spaces, with housekeeping attentive. A few isolated issues were noted, including stained sheets, musty odor, or areas needing deeper cleaning during renovations.

Many find rooms comfortable—some spacious or newly updated—with features like fireplaces or jetted tubs and generally comfy beds. Others mention smaller rooms or bathrooms, noise near the breakfast area, and occasional AC, Wi-Fi, or TV reception issues.

Service is widely praised as friendly, helpful, and attentive, with shout-outs to front desk and breakfast staff and thoughtful touches like cookies or special-occasion gestures. Some reported inflexible early check-in, ID policy frustrations, or limited follow-up on problems.

Quiet residential setting within a 15-20 minute walk or short drive to Queen Street, theatres, and restaurants, and convenient for wineries. Some guests found it a bit far to walk or less convenient at night.

Included continental breakfast earns frequent praise for quality, variety, and warm service from attendants, though some wanted more hot items or later hours and reported occasional stock running out near the end.