Name: Staybridge Suites Niagara-On-The-Lake by IHG
Address: 524 York Road, Glendale, Niagara-on-the-Lake, Niagara Regional Municipality, Canada, Niagara-on-the-Lake, Ontario, CA
Price range: US$113–US$385 per night
Rating: 9.03

What guests think

At Staybridge Suites Niagara-On-The-Lake by IHG, travellers highlight very clean, spacious suites with full kitchens and friendly, professional staff, plus a convenient car-friendly location near outlets, wineries, and Niagara Falls attractions.

Breakfast is widely appreciated, though several guests found the selection or quality inconsistent and the shared dining space busy at times. Facilities include an indoor pool, outdoor BBQ/patio areas and free parking, but there is no hot tub and a few reports cite a cold or unclean pool and limited on-site food or bar options. Suites are quiet and comfortable, but occasional issues include musty odors, sofa beds or pillows lacking comfort, weak Wi-Fi, and noisy or finicky HVAC. Overall, expect a clean, roomy, value-focused base that works well for families, pets, and winery or outlet trips by car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool, outdoor BBQ and patio areas, free parking, and an evening social with snacks. Drawbacks include no hot tub, some reports of a cold or unclean pool, minor maintenance issues, and no on-site bar or restaurant.

Related guest reviews

10

Jasper

29 Dec 2025

·

Stayed 2 nights

Most Facilities were clean in exception of the pool which is badly maintained.

10

Jonathan

21 Jul 2025

·

Stayed 1 night

Beautiful hotel, nice big suites for a reasonable price! Parking is free, and breakfast is included and was delicious! The hotel had a few games and books you could borrow, as well as a nice outdoor space to enjoy, with a little putting area that needed some fixing, but still kept our son entertained for a short while. The pool was nice, too! Was great for a hotel, best we've stayed in for awhile. But for a Niagra Falls vacation, if wanting to use wego and see the falls attractions, we found moving closer to the falls to be more convenient. Would 1000% stay here again if doing a niagra-on-the-lakes weekend and not soley focused on the falls. Beautiful place.

10

ARJUN

10 Feb 2025

·

Stayed 1 night

Very clean rooms. Stayed on the Staybridge side.heated Indoor Pool is great during winter.

8

Phillip

24 Sept 2025

·

Stayed 1 night

I chose this hotel bc it was dog friendly and had a hot tub for my back after traveling so far. It was very clean, friendly service and dog friendly. However there is no hot tub. There is an indoor pool but no hot tub. I was definitely disappointed since I could have chosen any number of other hotels that were closer to our destination with other pros and without a hot tub.

2

Robert

17 Jul 2023

·

Stayed 1 night

There is no food or restaurant on site. They do not have a bar or even sell wine/beer. There is no food sold there other. This is not recommended. You have to either order in or go to a restaurant nearby. They do not have a liquor license that allows them to sell alcohol.

8

Nigel

28 Oct 2025

·

Stayed 2 nights

Everything was exceptional, only thing that was disappointing was how cold the pool was. I guess we expecting it to be warmer since it was indoors.

10

Elaine

18 Sept 2025

·

Stayed 2 nights

Amazing hotel! Was like staying in an apartment with a full kitchen. Incredibly clean and staff were both professional and kind. Breakfast, which was great, was an added bonus. Outside amenities include barbq’s and firepits. Will definitely stay here again!

10

Martin

30 Jul 2025

·

Stayed 5 nights

Located close to the wineries and easy access to Niagara-on-the Lake and Niagara Falls by car. Free parking. Breakfast included. Clean large suite was perfect for my husband, my daughter and I.

10

Catherine

25 May 2024

·

Stayed 1 night

Great new property! Has BBQ, outdoor seating area, and putting green! pool looked nice although we didn't use it. Amazing buffet breakfast with tons of options and seating area to enjoy. Staff were very helpful and friendly - additional bedding delivered within 10 minutes upon request for pull out couch. Suites offer tons of space, have kitchen with cutlery, dishes, full fridge. Only negative was.no ice machines and no ice in ice maker in freezer in our room. Easily remedied by requesting some at the front desk. Good value for the price we paid ($175ish CAD). Will stay again!.

10

Pamela

29 Apr 2025

·

Stayed 7 nights

The rooms are huge and clean and modern. The breakfast is excellent with quality food. Staff are super friendly. My only complaint would be with the gym. The floors are slippery and the mats that they have are not appropriate as they slip and slide on the already slippery floor. Gym is otherwise nice.

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Cleanliness

Overall cleanliness is praised across rooms and public areas. A few reviews mention lapses such as musty odors, mould, leftover items or crumbs, and occasional pool or breakfast-area cleaning issues.

Related guest reviews

4

Homer

28 Sept 2025

·

Stayed 2 nights

Mould around sink and on the bathroom floor. Must smell in the air conditioner. Sofa bed was dirty, had cookie crumbs when it was opened up.

10

Sharon

26 Nov 2025

·

Stayed 2 nights

Everyone was willing to help and with a smile. Very professional. Room and all facilities were very clean.

4

John

12 Aug 2025

·

Stayed 2 nights

Our room was musty smelling and the coffe pot had old leftovers in it. There was hair in the bathroom and it wasn’t clean at all.

8

Claudia

2 Jan 2026

·

Stayed 1 night

Check in was super easy and the man at the desk was very nice. We brought our dog and they gave us a treat for her! The accommodations were great aside from a bit of a smell to the room, it was like when you spray way too much air freshener in the bathroom. Also some dust on the walls in the bathroom very high up on the ceiling. Otherwise, it was spacious and clean.

10

Nicholas

11 Oct 2025

·

Stayed 1 night

All area by clean and well organized

10

Wannee

9 Nov 2025

·

Stayed 2 nights

Very clean, beautifu, comfortable place, love the breakfast choices. Services r excellent, staffs r very friendly.

10

Jenna

6 Apr 2025

·

Stayed 1 night

Clean and spacious rooms and common areas

8

Omar Kabir

29 Dec 2024

·

Stayed 4 nights

The hotel overall is very clean and well kept. All the staff working there as extremely friendly and welcoming. The rooms are spacious and clean, they provide you with everything that you would need to be comfortable. A few reasons why I didn’t give them 5 stars: -The kettle in the room was extremely dirty. - The coffee machine in the room was SO old and outdated. Every hotel I have stayed at in the past couple of years have updated their machines to Keurig or Nespresso - The breakfast was disappointing, like very disappointing. Literally very very few options.

10

Sean

24 Jul 2024

·

Stayed 2 nights

Staff were exceptional (friendly and helpful). Breakfast was great. Rooms were clean and well taken care of. We did not use the pool, but it looked clean. The outside area with lounging furniture, fire table and BBQ was great. Hotel was VERY quiet when we were there (which was nice). Overall I would definitely recommend this location for staying in the Niagra-on-the-lake area.

10

Vanora

19 Jun 2024

·

Stayed 3 nights

Liked the suites with Kitchen. Found some garbage under the couch in our suite when we arrived

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Rooms

Suites are large and apartment-style with full kitchens and comfortable beds, and many note a quiet stay. Some report small bathrooms, uncomfortable sofa beds or pillows, weak Wi-Fi, and noisy or temperamental heating and air conditioning.

Related guest reviews

10

MARJORIE

1 Mar 2025

·

Stayed 2 nights

excellent room with living room and kitchen

10

Yana

11 Jul 2025

·

Stayed 3 nights

Had a wonderful stay! The service was excellent, and the daily breakfast was a highlight—especially the fresh strawberries each morning. The staff was friendly and attentive, and overall, everything met or exceeded our expectations. The only areas for improvement would be the cleanliness of the pool, bathroom, and shower areas, which didn’t seem to be cleaned daily, and the Wi-Fi, which was quite weak. Still, we really enjoyed our stay and would definitely consider coming back!

8

Darioush

31 Mar 2024

·

Stayed 2 nights

Everything was good except noisy heating system . If we kept it on, we couldn't sleep and if turn it off, it was cold, that's why we didn't get enough sleep for next day.

10

Michael

7 Oct 2025

·

Stayed 1 night

The HVAC System cooled down Trex room very quickly.

10

Riannon

22 Oct 2025

·

Stayed 2 nights

The room was huge, super comfy bed and convenient location for driving into Niagara on the Lake or Niagara Falls. We would definitely stay again.

8

Laura

14 Apr 2023

·

Stayed 2 nights

The hotel itself is nice. The only issue was that our a/c wasn't working well and since we had a west facing room it was very uncomfortable

8

Tammy

8 Oct 2025

·

Stayed 3 nights

Great cozy stay, breakfast included. Only thing I would replace are the uncomfortable pillows.

10

James

17 Oct 2025

·

Stayed 2 nights

Very nice accommodations room size,comfortable king size mattress. Full kitchen sitting room. Excellent. Robin was very professional and helped with additional accommodations due to disability. Thank you so much!

8

Nelson

7 Oct 2025

·

Stayed 3 nights

We stayed at this hotel during our trip to Niagara Falls. We were looking for a clean modern hotel. The cleanliness was above average. Unfortunately, the sofa bed in the other room was quite small even for two kids. My son complained that he felt the bar jutting into his back. The breakfast was nice it had quite an assortment of food.

10

Mike

18 May 2023

·

Stayed 1 night

Stayed in the King suite, 1 bedroom unit. Very clean with a full kitchen, separate bedroom with ensuite. Spacious living area with plenty of light. Bed was extremely comfortable with beautiful linens. Breakfast had plenty of choice to suit all guests.

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Service

Staff are consistently described as friendly, professional, and responsive, with quick help when issues arise. There is an isolated report of a rude interaction about breakfast access.

Related guest reviews

10

andrea

5 Aug 2025

·

Stayed 3 nights

Great service

10

Patricia

2 Jan 2025

·

Stayed 2 nights

Everything from Check-in to Check-out was fabulous !! All the staff were friendly & helpful. The suite was spacious, clean well appointed and had everything you need in the kitchenette! The pool was great, the grandkids loved it !! I will definitely stay here again in the future!!

6

Jeremy

10 Sept 2025

·

Stayed 2 nights

Management staff were rude to us - Accused us of stealing breakfast from the Staybridge hotel when we were fully entitled to the breakfast. The manager assumed that we were staying at the Holiday Inn (which apparently does not include breakfast) while I was talking to a lady at the front desk. Well, guess what? There was no agent at the Staybridge front desk so I had no option! The hotels are connected inside so it's very strange. I had to argue with them for 10 minutes to get an apology. Paying customers deserve much much better than this clown service. My advice is to avoid this hotel for your own mental sanity.

10

Linda

23 Oct 2025

·

Stayed 2 nights

Everything was good. The desk staff, especially Cosmo, were very helpful and informative.

10

Francois

5 Oct 2025

·

Stayed 1 night

Our air unit broke down. Staff promptly moved us to a new room. Awesome customer service!

10

K

18 Dec 2024

·

Stayed 4 nights

My family and I had an awesome time at The Staybridge at Niagara Falls Lake. Robin at the front desk was such an awesome person.. Very Hospitable and kind. She made our stay so nice!! Thank You Robin!!😎

10

Chris

2 Sept 2023

·

Stayed 2 nights

Service was great. Derrick was outstanding. Room was nice

10

Joyce

14 Jun 2025

·

Stayed 2 nights

The entire staff was very friendly and helpful…. And the hotel was very clean - the room we stayed in was attractive , updated and spotless!

10

Reza

11 Dec 2025

·

Stayed 4 nights

Staff are well trained, organized and polite. Benjamin welcomed me in an exceptional way.

10

Fred

6 Aug 2025

·

Stayed 3 nights

Staff was extremely helpful and knowledgeable of the area they recommended Georges a great Greek restaurant for dinner

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Location

Convenient for drivers near the outlet mall, wineries, and a short drive to Niagara Falls and Niagara-on-the-Lake. Not walkable to Old Town and can feel out of the way without a car.

Related guest reviews

8

Donald

22 Jun 2025

·

Stayed 3 nights

When booking this stay it said it was within walking distance of Niagara on the Lake …. It IS NOT within walking distance however Lift and Uber were VERY reasonable . Hotel staff including breakfast were exceptional . Room and location cozy and quiet , relaxing . Close to Outlet Mall and Gretzky s Phenomenal Winery and Distillery .

10

Kasia

5 Jan 2026

·

Stayed 2 nights

The hotel is close to the Niagara premium outlets and Niagara on the lake. It’s very clean and the staff here are very friendly and helpful. I would recommend this hotel for anyone travelling to the Niagara region.

10

Jonathan

21 Jul 2025

·

Stayed 1 night

Beautiful hotel, nice big suites for a reasonable price! Parking is free, and breakfast is included and was delicious! The hotel had a few games and books you could borrow, as well as a nice outdoor space to enjoy, with a little putting area that needed some fixing, but still kept our son entertained for a short while. The pool was nice, too! Was great for a hotel, best we've stayed in for awhile. But for a Niagra Falls vacation, if wanting to use wego and see the falls attractions, we found moving closer to the falls to be more convenient. Would 1000% stay here again if doing a niagra-on-the-lakes weekend and not soley focused on the falls. Beautiful place.

10

ADEKUNLE

5 Jan 2024

·

Stayed 3 nights

excellent location very close to shopping and 10 minutes drive to the falls

10

Riannon

22 Oct 2025

·

Stayed 2 nights

The room was huge, super comfy bed and convenient location for driving into Niagara on the Lake or Niagara Falls. We would definitely stay again.

10

Sally

28 Oct 2024

·

Stayed 4 nights

Convenient location on major highway, with shopping and fast food close by.

10

Patricia

19 Sept 2025

·

Stayed 5 nights

The location was central to the wineries and an easy trip to Niagara Falls

6

Nancy

14 Sept 2025

·

Stayed 2 nights

Location thought it was closer to the old town

10

Alyssa

11 Sept 2025

·

Stayed 1 night

Comfortable stay, quiet location, though close to great shopping and dining locations.

8

amit

15 Jul 2024

·

Stayed 1 night

Its far from main attraction

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Dining

The complimentary breakfast is frequently praised for variety and hot options. Several guests, however, found it average or limited at times, and there is no on-site restaurant or bar; the evening social offers snacks only.

Related guest reviews

10

jayne

21 Oct 2025

·

Stayed 2 nights

Breakfast was excellent. Staff were excellent

10

Obafemi

29 Aug 2025

·

Stayed 4 nights

Had a wonderful time with the family. Breakfast options exceeded the regular standard of a hotel’s free breakfast.

8

Darioush

21 Oct 2025

·

Stayed 1 night

Hi. This is second or third time that we have been to this location. The only weak point is quality of breakfast. To compare it to other chain hotels, you need to improve it, coffee wasn’t hot enough; it was there for long time. need to be changed more often. We tried scrambled eggs and sausage; at first bit we stopped eating it. it had strange taste. we end up to grab some bagels and cheese. We hope next time we visit this location, see some improvement in variety and quality of breakfast.

10

Leigh

27 Aug 2025

·

Stayed 4 nights

Like: location, rooms with kitchen, breakfast, parking One downfall: dirty dishes, like really dirty during breakfast. Took them all into kirchen and they cleaned them again.

10

Dana

31 Jul 2025

·

Stayed 4 nights

Breakfast was very good. Wish that you had an option for dinner.

8

David

23 Oct 2025

·

Stayed 2 nights

Breakfast was just ok the cost verse the quality was not there

2

Robert

17 Jul 2023

·

Stayed 1 night

There is no food or restaurant on site. They do not have a bar or even sell wine/beer. There is no food sold there other. This is not recommended. You have to either order in or go to a restaurant nearby. They do not have a liquor license that allows them to sell alcohol.

10

Katrina

29 Nov 2025

·

Stayed 2 nights

Ive only stayed once at a Staybridge Suites Hotel but this time - you just raised the ball. Staff is super friendly and offered assistance when we arrived. A wonderful welcome. The suite had a kitchen. Everything was so clean and fresh. Everything was on hand when needed. The breakfast was amazing - everything was full and the food was top notch. I would highly recommend staying at this hotel. I will definitely be back...

10

Darren

22 Sept 2025

·

Stayed 2 nights

I would highly recommend staying here! The cleanliness and staff effort was above and beyond. The facility itself was very impressive with a private patio area outback with 2 bbq's and lounging area. It was superb! The complimentary breakfast was incredible with loads of choices (hot and cold) and freshly made! Definitely deserving of a 5-star review. We are planning to go back in a few months!

8

Omar Kabir

29 Dec 2024

·

Stayed 4 nights

The hotel overall is very clean and well kept. All the staff working there as extremely friendly and welcoming. The rooms are spacious and clean, they provide you with everything that you would need to be comfortable. A few reasons why I didn’t give them 5 stars: -The kettle in the room was extremely dirty. - The coffee machine in the room was SO old and outdated. Every hotel I have stayed at in the past couple of years have updated their machines to Keurig or Nespresso - The breakfast was disappointing, like very disappointing. Literally very very few options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$122
March	US$131
April	US$153
May	US$177
June	US$190
July	US$194
August	US$199
September	US$171
October	US$151
November	US$143
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $130	5 $154	6	7 $142	8 $152	9 $195	10
11	12 $113	13 $128	14 $140	15	16 $190	17 $229
18 $121	19 $131	20 $142	21 $131	22 $139	23 $182	24 $226
25 $127	26 $128	27 $136	28 $148	29 $128	30 $136	31 $166

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $194	18	19 $385
20 $139	21 $160	22	23 $185	24 $195	25 $256	26
27 $142	28 $163	29 $192	30 $182

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Mobility Accessible)

Standard Room, Kitchen

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Studio Suite, 1 Queen Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Niagara-On-The-Lake by IHG

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Prices for upcoming dates