Is parking available at the hotel?

Parking is available on-site and is designated as private parking. Guests can utilize the electric car charging station as well.

What type of breakfast is offered at the hotel?

A Japanese breakfast is available daily from 7 AM to 9 AM for a fee, approximately JPY 2000 for adults and JPY 1000 to 2000 for children.

Does the hotel allow pets?

Pets are not allowed at the property, but service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in starts at 14:00 and ends at 23:59. Check-out is required by 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, step-free entrances, and accessible parking. Public areas and some rooms are designed to accommodate guests with disabilities.

Where is the hotel located in relation to local attractions?

The hotel is situated in Minamichitose, a neighborhood in Nagano, near a train station. It is close to cultural highlights such as the Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena.

Are children allowed to stay at the hotel?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not offer rollaway or extra beds. However, children 12 years old and younger can stay for free in existing bedding. Advance requests for any additional sleeping arrangements may be necessary.

Chisun Grand Nagano Hotel

Average nightly price at Chisun Grand Nagano by month, last 12 months (USD)
Month	Average price
January	$83
February	$85
March	$63
April	$72
May	$74
June	$58
July	$68
August	$92
September	$103
October	$100
November	$91
December	$85

What guests think

Chisun Grand Nagano earns strong praise for its convenient location a short walk from Nagano Station, spacious and comfortable rooms (often with massage chairs), friendly helpful staff, and an excellent breakfast served on an upper floor with mountain views.

Rooms and common areas are widely described as very clean, though the decor feels dated in places. Guests value practical extras like lobby drinks and amenity bars, coin laundry, and bicycle rentals. Downsides are occasional train noise, small or paid parking, rare odors or maintenance issues, and a handful of service inconsistencies. Expect a comfortable, practical base for exploring Nagano.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Practical amenities such as coin-operated laundry, a lobby refreshment/amenities station, and massage chairs in many rooms are appreciated; luggage lockers and bicycle rental are handy. Parking is available but can be small or paid.

Related guest reviews

8

Peter

Feb 20, 2024

·

Stayed 2 nights

Stayed two nights. Was able to park our rental car in the hotel’s small lot behind the hotel — 1500 yen per day. The hotel is close to the station and downtown, so it’s easy to walk to a variety of nice restaurants. Coin laundry on the second floor. Would gladly stay at this hotel again.

10

Karen

Mar 5, 2023

·

Stayed 2 nights

This is a great hotel. Liked the location, staff, bicycle rental, massage chair, breakfast and coffee in lobby. Would recommend.

8

David

Jan 6, 2023

·

Stayed 19,363 nights

Excellent sized room. Very comfortable bed. Good size bathroom. Free coffee machine including hot chocolate in lobby with biscuits, lollies. There was a mix of about six different teas. Help yourself whenever. Really great after walking in -3 weather.

10

Fleur

Oct 21, 2025

·

Stayed 2 nights

Central location, helpful and efficient staff, coffee available in reception. Comfortable and clean, small bath and fabulous massage chair in each room. Plenty of restaurants and shopping nearby. Parking available.

10

Kirby

Apr 3, 2025

·

Stayed 1 night

Coffee machine in lobby was very good.

8

KAORU

Oct 5, 2024

·

Stayed 1 night

無料のロッカーがあってよかった。戸隠神社に行く際に荷物を預けた。

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10

Candice

Apr 7, 2024

·

Stayed 1 night

We stayed the night at this hotel during a longer trip and chose it for its proximity to Nagano Train Station. We saw the hotel from the train when we arrived into Nagano so it gave us our bearings to walk there from the station with the aid of Google maps. The room was comfortable and a good size. The bonus was the massage chair which my young son loved to use. This hotel has excellent facilities for travellers like the coin operated laundry facilities on the 2nd floor and the microwave oven for heating food. In the lobby, there’s a refreshment station and toiletries for guests to take. The staff are lovely and helpful and speak good English for those of us who don’t speak Japanese. We enjoyed our stay and will definitely recommend it to anyone wanting a quality hotel close to Nagano station.

10

??

Oct 19, 2025

·

Stayed 3 nights

フロントの対応が良かった。朝食も満足。製氷機があってよかった。

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8

Joshua

Nov 24, 2025

·

Stayed 3 nights

Staff was friendly and welcoming, which is pretty standard for hotels in Japan. 5/5. Hotel room was clean and spacious (especially compared to the hotel we stayed at in Tokyo), and also QUIET. Didn't hear a peep from our neighbors. 5/5. - We didn't ask for it when I booked, but we were put into a room on the 11th floor (top two or three floors were "grand" floors). 12th floor is the restaurant. I guess I lucked out in my booking. Laundry was coin-op on the 2nd floor. 400 Yen to wash, 100 Yen to dry for 20 minutes (I think? Maybe it was 100 Yen to dry for 50 minutes...I honestly can't recall, but it wasn't expensive). Hotel was only about a 5-10 minute walk (depending on how fast you walk) to Nagano Station, so its proximity to public transit was super convenient. There's also a Lawson on the way to/from Nagano station, so bonus points there. Breakfast was good, we only took advantage of it once. You need to buy a ticket and pay for it at the front desk by 7pm or 9pm the day before, so you'll need to somewhat plan ahead. Offered both Western and Japanese breakfasts. All around great value for the location and amenities offered. We would definitely stay at Chisun Grand Nagano again.

10

koji

Aug 13, 2024

·

Stayed 1 night

マッサージチェア、リファのシャワーヘッドの設備、各階の製氷機など設備が非常に良かったです。接客も丁寧な対応でした。

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Cleanliness

Reviews frequently describe the hotel as very clean, with housekeeping praised. A few guests noted odors, minor mold, dust, or dated elements.

Related guest reviews

10

YUN-TING

Jan 31, 2026

·

Stayed 8 nights

早餐非常美味，尤其是當日現烤的麵包和味噌湯。但連住8天還是有點膩，希望可以再多一點變化。房間雖然舊，但很乾淨，打掃人員很親切負責。

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10

Joseph

Nov 23, 2025

·

Stayed 2 nights

Room had a great view. However, there was some mold in the grout of the shower.

10

John

Sep 26, 2025

·

Stayed 2 nights

Never had a cleaner hotel. Perfect!

6

Joanne

Oct 6, 2025

·

Stayed 1 night

Staff were friendly and helpful. The room was in need of a dust and the mattress was hard and could feel the springs. New bedding would be great. The complimentary danishes and biscuits were a nice surprise.

6

Nilesh

Nov 26, 2023

·

Stayed 4 nights

Not too far from the main station, but seems quite outdated. Had a funny smell to it and toilet was not properly clean after previous guest stay

8

Mark

Jan 5, 2023

·

Hotel staff were great Room was a little dirty and old

10

kim

Nov 5, 2025

·

Stayed 2 nights

Room was spotless and large, and staff was very helpful

10

chiaki

Jan 29, 2026

·

Stayed 1 night

部屋も清潔で朝食も素晴らしい👍

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10

SHIMIZU

Jan 13, 2024

·

Stayed 1 night

部屋の中が清潔で広いのが最高！通常のビジネスホテルと違います。朝食もたくさんの種類があり美味しいです。次の出張も使う予定です

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10

Miho

Nov 18, 2025

·

Stayed 1 night

People working at this hotel were very kind, very clean, and the breakfast was excellent.

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Rooms

Rooms are generally spacious for Japan and comfortable, with some offering massage chairs and views; decor is classic or dated in places. Occasional drawbacks include train noise or temperature control issues.

Related guest reviews

8

Nikolai

Nov 12, 2025

·

Stayed 2 nights

We had a good sized corner room which had a lovely view and we could watch the trains going by. The staff were friendly and the hotel was clean.

4

Tania

Nov 4, 2025

·

Stayed 1 night

Room appeared clean but there was a horrid smell and unable to open windows to allow fresh air in. Convenient for train station but not sound proof so the railway line was very noisy most of the night.

10

Sybille

Jul 8, 2023

·

Stayed 3 nights

Room and bathroom was spacious, clean, and well-equipped. It was also a corner room with a great view of the trains and mountains in the background. Love the coffee machine and tea in the lobby. 10 minute walk to the train station and lots of restaurants. Lovely stay!

10

Lynette

Dec 22, 2025

·

Stayed 2 nights

Spacious, comfortable room, great amenities. Staff welcoming and friendly spoke English. Great location near the train station. Enjoyed our stay, would recommend.

10

Yuko

May 3, 2023

·

Stayed 1 night

部屋は広くてとても静かで清潔感もあって、大満足でした。また長野に行く際には利用させていただきたいと思います。ありがとうございました。

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8

Penelope

Apr 11, 2025

·

Stayed 2 nights

Stay was good but rooms were a bit small and very hot

10

Chris

Aug 9, 2023

·

Stayed 2 nights

A few minutes walk from JR station. Large room

10

James

Jan 12, 2025

·

Stayed 3 nights

Great hotel about a 6 minute walk from Nagano train station. You can hear the trains from the rooms on the side of the hotel facing the tracks, but it is very muffled. Tiny rooms like all Japanese hotels in the affordable range. But very functional, great staff with decent (for Japan) English. My room had a killer massage chair, love the place just for that. Extremely clean, good neighborhood and a great value for the price range.

10

Teddy

Jan 13, 2026

·

Stayed 2 nights

Good location and great room with a massage chair.

10

Alexia

Dec 13, 2025

·

Stayed 3 nights

We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that.

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Service

Staff are widely described as friendly, helpful, and efficient, assisting with luggage shipping and even lost items. Isolated issues include breakfast staff attitude or less smooth luggage forwarding.

Related guest reviews

10

Aislinn

Nov 15, 2024

·

Stayed 3 nights

Lovely place in a very convenient location. Staff were superb!

10

??

Sep 12, 2025

·

Stayed 1 night

子供が車椅子でしたが、スタッフさまが親切に対応していただきました。また朝食時、大変お世話を掛けましたが、細かい点まで心遣いを感じ、楽しく食事が出来ました。

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10

Alicia

Jun 25, 2024

·

Stayed 1 night

Easy checkin, great breakfast, and they helped us ship our bags to our hotel in another city. Customer service was excellent!

10

Lynette

Dec 22, 2025

·

Stayed 2 nights

Spacious, comfortable room, great amenities. Staff welcoming and friendly spoke English. Great location near the train station. Enjoyed our stay, would recommend.

10

Jax

Oct 20, 2025

·

Stayed 2 nights

Staff was really nice helpful

10

Duncan

Jul 9, 2025

·

Stayed 3 nights

Close to train station. Convenient. Staff helpful.

10

John

Nov 19, 2025

·

Stayed 2 nights

Staff very helpful. Room spacious and clean.

8

Danny

Nov 3, 2025

·

Stayed 2 nights

Clean room with large size. Staff were friendly. Support for luggage forwarding was not as seamless as other hotels: the staff did not assist in calling ahead to the destination, and there was a waybill printer malfunction that staff did not seem to know how to resolve.

6

Elizabeth

Mar 6, 2023

·

Stayed 2 nights

The property is nice. Check in staff were trying however communication was difficult with them just speaking at you until they tried to goggle translate. Clean and well maintained. Breakfast staff were very rude to everybody.

10

Takashi

Jan 18, 2024

·

Stayed 1 night

忘れ物を丁寧に梱包して届けてくれました。とても対応が良かったです。

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Location

Convenient, walkable location about 5–10 minutes from Nagano Station, with restaurants and sights nearby. Some rooms face the tracks, leading to occasional train noise.

Related guest reviews

10

Edwin

Jan 2, 2026

·

Stayed 3 nights

Room is in good condition, clean and hygenic, about 5mins walk to nagano station, supermarket and departmental store.

10

Zenayda

Aug 1, 2025

·

Stayed 1 night

Very close to the train station and to everything

10

Mitchell

May 17, 2025

·

Stayed 3 nights

Great hotel only five minutes fr Nagsno train station

10

Lynette

Dec 22, 2025

·

Stayed 2 nights

Spacious, comfortable room, great amenities. Staff welcoming and friendly spoke English. Great location near the train station. Enjoyed our stay, would recommend.

8

KUNIKO

Sep 19, 2025

·

Stayed 1 night

駅から近い事

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10

Fleur

Oct 21, 2025

·

Stayed 2 nights

Central location, helpful and efficient staff, coffee available in reception. Comfortable and clean, small bath and fabulous massage chair in each room. Plenty of restaurants and shopping nearby. Parking available.

8

Joshua

Nov 24, 2025

·

Stayed 3 nights

Staff was friendly and welcoming, which is pretty standard for hotels in Japan. 5/5. Hotel room was clean and spacious (especially compared to the hotel we stayed at in Tokyo), and also QUIET. Didn't hear a peep from our neighbors. 5/5. - We didn't ask for it when I booked, but we were put into a room on the 11th floor (top two or three floors were "grand" floors). 12th floor is the restaurant. I guess I lucked out in my booking. Laundry was coin-op on the 2nd floor. 400 Yen to wash, 100 Yen to dry for 20 minutes (I think? Maybe it was 100 Yen to dry for 50 minutes...I honestly can't recall, but it wasn't expensive). Hotel was only about a 5-10 minute walk (depending on how fast you walk) to Nagano Station, so its proximity to public transit was super convenient. There's also a Lawson on the way to/from Nagano station, so bonus points there. Breakfast was good, we only took advantage of it once. You need to buy a ticket and pay for it at the front desk by 7pm or 9pm the day before, so you'll need to somewhat plan ahead. Offered both Western and Japanese breakfasts. All around great value for the location and amenities offered. We would definitely stay at Chisun Grand Nagano again.

10

Louis

May 16, 2025

·

Stayed 3 nights

We stayed 3 nights and were very happy with this hotel. Located within a short walking distance from the Nagano train station made getting in and out quite easy. It is also located close to many small restaurants offering a variety of cuisines.

8

Mark

Jul 18, 2025

·

Stayed 2 nights

Stayed a couple of nights. Nice size comfortable room with a good view over Nagano to the mountains. Lovely breakfast room on the top floor with large windows and good views. Breakfast had a large selections of food which was very good, The hotel is close to the train station, but the rooms are not noisy from the trains. Easy town to walk around from the hotel.

10

Shelly

Apr 28, 2025

·

Stayed 1 night

Wonderful hotel. So close to the train station and convenient for walking into the city and up to the Temple & restaurants . Staff was very lovely & helpful.

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Dining

Breakfast receives strong praise for quality, variety, and top-floor views with both Japanese and Western options. There are isolated critiques about selection or service.

Related guest reviews

10

YUN-TING

Jan 31, 2026

·

Stayed 8 nights

早餐非常美味，尤其是當日現烤的麵包和味噌湯。但連住8天還是有點膩，希望可以再多一點變化。房間雖然舊，但很乾淨，打掃人員很親切負責。

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10

Hamish

Jun 9, 2025

·

Stayed 4 nights

An excellent property that is conveniently located to public transport. The Nagano station is only a 5-minute walk away. There are numerous places to eat all within a comfortable 15-minute stroll. The breakfast was excellent, and the staff were amazing! Rooms are large and very well appointed. Excellent value.

8

SOR KEOW

Dec 28, 2024

·

Stayed 2 nights

We needed to walk a distance to find the hotel. The buffet breakfast selections are limited compared to other hotels. The waitress kept walking to and fro around our table and reminded us to hurry up to complete our breakfast.

8

keiko

Oct 8, 2025

·

Stayed 1 night

朝食がとにかく美味しい。何を食べても美味しい。

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10

Emiko

Oct 1, 2025

·

Stayed 1 night

朝食ビュッフェが、どの品も丁寧に作られていて、本当に美味しいです。そのため、リピートしました。

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10

Ya Ting

Feb 10, 2026

·

Stayed 2 nights

餐廳風景漂亮，早餐豐盛，房間算大間。

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10

chiaki

Jan 29, 2026

·

Stayed 1 night

部屋も清潔で朝食も素晴らしい👍

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10

Toshiko

Aug 11, 2025

·

Stayed 1 night

最上階和食レストランの朝ご飯がとてもおいしかった。長野さんのお米、絶品

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10

Steven

May 20, 2025

·

Stayed 1 night

A short walk from the station with comfortable well equipped rooms. The breakfast was the best we have had in three weeks touring Japan lots of local specialities (soba, tempura grape leaves, interesting egg and tofu dishes etc) freshly prepared and of very good quality served in a top floor dining room looking out over the surrounding hills.

10

HaoYu

Jan 24, 2026

·

Stayed 2 nights

東西遺忘在飯店，飯店人員主動通知，並協助寄送到東京。早餐豐盛好吃，餐廳窗外風景超棒

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $152	7 $147
8 $62	9 $115	10 $104	11 $104	12 $126	13 $140	14 $185
15 $69	16 $102	17 $114	18 $190	19 $208	20 $105	21 $186
22 $142	23 $142	24 $72	25 $118	26 $98	27 $79	28 $115
29 $55	30 $61

Su	Mo	Tu	We	Th	Fr	Sa
		1 $73	2 $67	3 $68	4 $69	5 $88
6 $47	7 $68	8 $65	9 $68	10 $66	11 $69	12 $102
13 $53	14 $63	15 $66	16 $72	17 $75	18 $71	19 $111
20 $62	21 $66	22 $80	23 $73	24 $85	25 $105	26 $144
27 $144	28 $144	29 $144	30 $147	31 $144

Chisun Grand Nagano

Prices for Chisun Grand Nagano

Monthly average prices

About this property

Location

Room options

Standard Triple Room

Grand Queen Room

Standard Single Room

Standard Twin Room

Economy Double Room

Room #54371541

Grand Twin Room

Room #54371512

Room #54371538

Room #54371539

Room #54371542

Room #54371511

Room #54371515

Room #54371540

Room #54371514

Room #54371513

Guest reviews of Chisun Grand Nagano

Who stays here?

What guests think

Property Policies

Good to know

FAQs about Chisun Grand Nagano

Considering this hotel for your Nagano trip?

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