Is parking available at the hotel?

Parking is available nearby for a fee of JPY 1100 per night. It is not specified whether reservations are required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 9:30 AM for a fee of approximately JPY 1800 for adults and JPY 900 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to midnight, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Nagano, within a 5-minute drive of Nagano Prefectural Shinano Art Museum and Zenko-ji Temple. It is approximately 3.4 miles from M-Wave Olympic Memorial Arena and 9.3 miles from Nagano Prefectural Museum of History.

What are the hotel's policies for guests staying with children?

One child aged 5 years or younger stays free per registered adult when occupying the parent's or guardian's room, using existing bedding.

Nagano Tokyu REI Hotel - Comfortable Stay in Japan

Average nightly price at Nagano Tokyu REI Hotel by month, last 12 months (USD)
Month	Average price
January	$87
February	$96
March	$77
April	$84
May	$85
June	$66
July	$78
August	$96
September	$121
October	$105
November	$99
December	$96

What guests think

Nagano Tokyu REI Hotel draws strong praise for its central location directly by Nagano Station, friendly staff, and overall cleanliness, while repeated comments note compact rooms and a reliable, varied breakfast that suits short city stays.

Several guests mention slow or inconvenient elevators, off site parking that can be confusing or a bit far, and occasionally unstable Wi Fi. There are also reports of bathroom or drainage odors and rare housekeeping misses, plus a few complaints about strong air conditioning, thin walls, or hot synthetic bedding. Overall, expect a modern, business style base with excellent transport access, solid service, and a popular breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Coin laundry and floor water dispensers are appreciated. Elevators can be slow or oddly routed, and parking is off site and sometimes confusing or a short walk away.

Related guest reviews

8

Osamu

Oct 17, 2024

·

Stayed 1 night

ホテルと駐車場が離れていて不便だった。

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6

NAOTO

Aug 14, 2025

·

Stayed 2 nights

駐車場が分かりにくい冷蔵庫のクオリティが低くて冷やせなかった

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8

Jean

Apr 20, 2024

·

Stayed 2 nights

Das Hotel ist gleich vor dem Bahnhof und deshalb umringt von Shopping und Ess-Gelegenheiten. Die Einrichtung ist sehr schön, die Zimmer nicht allzu klein, die Betten bequem. Das Frühstücksbuffet ist reichhaltig, es gibt Japanisches und Westliches. Unpraktisch ist die Lage der Lobby im 4. Stock und die Programmierung der Lifte, die es unmöglich machen, in einer Fahrt ganz nach unten, oder von unten ins Zimmer zu fahren.

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10

Elena

Aug 12, 2024

·

Stayed 4 nights

The hotel was clean, comfortable, welcoming and quiet. Even though we were next to the train station, we didn’t hear anything. There are a lot of dining options nearby but you shouldn’t miss the hote breakfast buffet, which has both Japanese and western options. It was a nice chance for my kids to try some unfamiliar Japanese food. Coffee was great too, and they had to-go cups as well. The staff was helpful and spoke English well. They helped me ship our luggage to our next hotel (takkyubin). There is a coin laundry and the machines dispense detergent so you don’t need to have some. Convenience store (I think 7-Eleven) and Don Quixote 1 block away. There’s a microwave on the lobby floor (4th) and table and chairs on the rooms. Only down side was no drawers to store clothes but there was a closet to hang them. Overall it was clean and relatively spacious for a Japanese hotel. I would recommend it for families and couples. I would definitely stay here again and will look for Tokyu brand hotels in other cities as well.

10

Alan

Nov 12, 2023

·

Stayed 1 night

The hotel is just across the street from the Nagano train Station and bus stop. This was our first stay at this hotel. Check in was very easy. Friendly, intelligent, respectful staff. The elevators were a little slow and not all go to the ground floor. The room is small. The bed is very comfortable. The bathroom floor is about 4 inches higher than the rest of the room. Be careful when stepping out of the bathroom. Everything seems new in this hotel as of November 2023. Check out was painless. In spite of the size of this room, I would definitely stay here sgain.

10

Tetsu

Aug 17, 2025

·

Stayed 1 night

水を汲むことができて、熱中症対策に良かった。

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8

TAKAYUKI

Nov 15, 2025

·

Stayed 1 night

長野市内観光に最適。設備は綺麗で清潔。各フロアのウォーターサーバー良かった。

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10

SHU CHING

Oct 3, 2024

·

Stayed 1 night

地點好，價格實惠，房間大，有自助洗衣機，員工有禮，讓我們提早入住，感謝!

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8

Charles

May 13, 2025

·

Stayed 3 nights

Our first choice was Hotel Metropolitan but it was fully booked so we booked Nagano Tokyu REI Hotel. It is a modern business hotel opposite JR Nagano Station and very central for transportation, shopping and food. Room is small but that is the norm in Japan. We booked two double rooms and each had a double bed pushed up against the wall on one side with a table with 2 chairs (one built-in) along the window with view of the train station. The bathroom is a modular builti-in unit that you step up to get inside. My only dislike is there are two elevators on the ground floor of the building housing both hotel and entertainment complex. One elevator only goes up to 4F where the hotel lobby is. The other elevator goes up to all floors but does a mandatory stop on 4F for security reasons. Because of this, elevator wait times can be long. There is another elevator that only goes down to 2F so you have to take the stairs or the one escalator down to GF. At certain times the one escalator is set to going up, at other times it is set to going down.

10

Diane

Sep 23, 2025

·

Stayed 1 night

Close to Nagano Station No onsite parking

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Cleanliness

Overall cleanliness is praised across rooms and lobby. However, multiple reviews report bathroom or drainage odors and a few lapses like leftover items or musty smells.

Related guest reviews

2

Kenta

Oct 30, 2025

·

Stayed 1 night

バス・トイレが公衆トイレの臭いがした

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8

Huichun

Feb 13, 2026

·

Stayed 3 nights

客房和LOBBY都非常乾淨，備品完整，房間設施齊全

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8

kazuki

Aug 3, 2023

·

Stayed 1 night

部屋のゴミ箱の袋の外、ゴミ箱の底に前の宿泊者？の使用済みマスクが入ってました

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2

Caleb

Jan 9, 2026

·

Stayed 1 night

Dirty

6

Chiu Keung

Jul 10, 2024

·

Stayed 3 nights

Room unfortunately reeked of urine during the night and although the smell was less when we turned on the room air con and deodoriser, this was not great as the room was very cold as a result. The room was serviced and smell disappeared but returned again when the air on was turned off. As a result 2 of the 3 nights were difficult to sleep due to the smell. Otherwise the hotel was in an excellent location and the staff were very hospitable.

10

UPINDER

Nov 26, 2025

·

Stayed 1 night

Room was very clean and of a good size. Staff were very polite and professional. Location of the hotel right across the road from Nagano station. Lots of shopping and eateries nearby.

10

KAZUYUKI

Mar 17, 2025

·

Stayed 1 night

受付の対応、部屋の広さ、清潔感、朝食のバラエティなど、総合的にレベルが高いと感じました。駅からも近く、満足しております。

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6

タカコ

Aug 14, 2023

·

Stayed 1 night

長野駅の目前でデパートも近い。有料(1泊:￥1,100-)ですが駐車場も近いので、鉄道でも車でもすごく便利で、善光寺さんまでも徒歩で行けました。周辺には飲食店も多かったので食事にも困りませんでした。　ビジネスホテルなのでラグジュアリーな要素はないですが、必要なものは揃っています。DHCの基礎化粧品サンプルがロビーに置いてあり、必要なものだけ利用できたのも嬉しかったです。(DHC愛用歴２０年以上なので) 　お部屋のシャワーの水圧は強すぎるぐらい充分で、抑え気味にして使用しました。水温も安定していて文句なしです。一般的なウォッシュタオルではなく、身体洗い専用のタオルがあったのが珍しいと感じましたが、使いやすくて良かったです。　唯一、排水口からの汚臭がきつめだったので、排水後もバスタブの栓を塞ぎっぱなしにしたり、バスマットで塞ぐなどして汚臭対策せざるを得なかった事が残念でした。新築物件ではないので仕方ないのかもしれませんが。　朝食は取りませんでしたが、メニューも豊富そうで興味をそそられました。　機会があれば再訪を考えてみようと思います。概ね満足出来る滞在でした。

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8

Antonio

Nov 25, 2025

·

Stayed 1 night

Great staff, clean room

8

YI-CHUNG

Aug 16, 2024

·

Stayed 1 night

The room has a bad smell and it’s wet.

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Rooms

Rooms are generally small but comfortable and often quiet, with some larger corner or upgraded options. Several guests note thin walls, strong continuous AC airflow, and slow or unstable Wi Fi.

Related guest reviews

10

Jack

Mar 18, 2024

·

Stayed 1 night

Very close to the train station and was a good stopover on the way to the Nozawaonsen. Staff checked us in very quickly and were helpful and kind. The room was a good size.

10

Louise

Nov 16, 2025

·

Stayed 1 night

Nice (but small) room in a relatively quiet area and very close to the station. Loved the breakfast!

4

Claus

May 4, 2025

·

Stayed 3 nights

Rooms were too small. The air conditioner would run constantly and the air would blow very intensely. There was no way to have the air only blow when cooling. It would blow regardless of if the air compressor was being used. It would also blow in your face all night. You had to either deal with it or turn it off. The bedding is a synthetic material and very hot. I would not recommend staying here.

6

gene

Oct 28, 2023

·

Starting with the good, the hotel is right across the street from the Nagano Station and the room was very clean. For the not-so-good, the room is very small and a tight fit for two grown adults. The walls are very thin so you can easily hear your neighbors in the next room over. Amenities are less than what I'm used to in Japan. Would i stay here again? Probably not.

8

Daisuke

Jun 6, 2024

·

Stayed 1 night

少し部屋が狭いですが、清潔で良かったです

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8

Claire

Jan 4, 2026

·

Stayed 1 night

Excellent location and service. Rooms are very small. Something to keep in mind if you have a lot of luggage.

6

Ronald

Nov 10, 2025

·

Stayed 1 night

Clean Room but small. Staff was respectful. Breakfast was good but very busy. Go after 8am and you will be fine. Very centrally located and near the train station to boot.

8

Nicolas

Feb 3, 2025

·

Stayed 2 nights

The check-in and check-out process was swift, and the staff member who assisted us was incredibly friendly and helpful with all our questions. The hotel's location is perfect, being conveniently near the train station. My only issue was with the WiFi; it was quite unstable and slow. Although the hotel informed us that we could select any WiFi hotspot, not just the one in our room, this made it challenging to find a reliable connection. Despite this, we had a wonderful stay at the hotel and thoroughly enjoyed our time there!

8

Lance

May 25, 2024

·

Stayed 1 night

Close to the train station - convenient. Cruise ship sized rooms. Clean. Served the purpose.

8

Eng Peng

Oct 31, 2024

·

Stayed 1 night

Excellent location just directly opposite JR station. Lots of shops & dining. Hotel is modern. Rooms are comfortable & clean but quite small. Staff is nice, some speaks English.

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Service

Staff are consistently polite, helpful, and efficient, assisting with luggage shipping and flexible room arrangements; check in is smooth. A few note limited English or impersonal checkout, but most feedback is very positive.

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2

Chang ling

Feb 27, 2025

·

Stayed 1 night

飯店地理位置很好，很方便。本來覺得還不錯，但洗澡三分鐘後全變了樣。水根本下不去。浴缸完全堵住。即使浴缸的水沒開，只用旁邊的洗手台的水也下不去反而從浴缸的孔冒出來。很噁心。把以前陳年污垢的污物反倒從浴缸冒出來。跟櫃檯反應沒有什麼用。因為櫃檯人員英文無法溝通。整個失望至極。所以家庭人員沒有洗澡。

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10

Susan

Jan 6, 2025

·

Stayed 2 nights

Very convenient for the station. We arrived with a lot of luggage so was offered an upgrade to a larger room for £10 per night, which we took. Glad we did as room was still compact but did what we needed for two nights. We were able to send a couple of our bags onto the next hotel using Black Cat. The receptionist was very helpful in arranging this for us.

10

KAZUNOBU

Nov 11, 2025

·

Stayed 1 night

ナビ設定にもかかわらず、場所がわからず苦労しましたが、フロントの方が駐車場の案内、ホテルに到着するまで電話を切らずに対応したくれました｡非常に満足です。

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10

Elena

Aug 12, 2024

·

Stayed 4 nights

The hotel was clean, comfortable, welcoming and quiet. Even though we were next to the train station, we didn’t hear anything. There are a lot of dining options nearby but you shouldn’t miss the hote breakfast buffet, which has both Japanese and western options. It was a nice chance for my kids to try some unfamiliar Japanese food. Coffee was great too, and they had to-go cups as well. The staff was helpful and spoke English well. They helped me ship our luggage to our next hotel (takkyubin). There is a coin laundry and the machines dispense detergent so you don’t need to have some. Convenience store (I think 7-Eleven) and Don Quixote 1 block away. There’s a microwave on the lobby floor (4th) and table and chairs on the rooms. Only down side was no drawers to store clothes but there was a closet to hang them. Overall it was clean and relatively spacious for a Japanese hotel. I would recommend it for families and couples. I would definitely stay here again and will look for Tokyu brand hotels in other cities as well.

10

カズミ

Jul 20, 2023

·

Stayed 1 night

接客がとてもスムーズで、とても好感が持てました。朝食も充実していて良かったです。

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10

UPINDER

Nov 26, 2025

·

Stayed 1 night

Room was very clean and of a good size. Staff were very polite and professional. Location of the hotel right across the road from Nagano station. Lots of shopping and eateries nearby.

10

Michale

Jul 14, 2025

·

Stayed 2 nights

Really nice stay, amazing staff.

8

SADAHARU

Nov 18, 2025

·

Stayed 2 nights

スタッフの対応も良く、部屋も綺麗で朝食も美味しくいただきました。ありがとうございました。

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10

TAKAKO

Aug 29, 2025

·

Stayed 1 night

わからない事があり　電話した際、対応してくださったスタッフの方が　とても丁寧でした。同じスタッフの方がチェックイン時　電話の件を覚えていてくださって　お声をかけて頂いたのがありがたく　好印象でした！

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10

Hector

Nov 7, 2024

·

Stayed 1 night

Staff are very polite and give excellent service.

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Location

Exceptional location directly across from Nagano Station, with some underground access, easy transport links, and plenty of shops and eateries nearby. Several guests also found it quiet for the area.

Related guest reviews

8

Bruce

Mar 17, 2025

·

Stayed 2 nights

Great location for train access

10

Craig

May 14, 2024

·

Stayed 4 nights

Very central and convenient to everything. It’s across the road from the train station but it’s amazingly quiet

10

Terrence

Jan 31, 2024

·

Stayed 1 night

This hotel is right next to the station and close to some excellent sober restaurants. Staff were very friendly very efficient and very informative. Also, very flexible. The room was terrific.

10

Eugene

May 8, 2025

·

Stayed 1 night

Great location, shopping all around the area.

10

UPINDER

Nov 26, 2025

·

Stayed 1 night

Room was very clean and of a good size. Staff were very polite and professional. Location of the hotel right across the road from Nagano station. Lots of shopping and eateries nearby.

8

John

Apr 25, 2025

·

Stayed 2 nights

Property was clean and well located very close to the station and within walking distance to the sites I wanted to see. Lots of local restaurants in the immediate area.

10

Wai Yee

Jun 8, 2024

·

Stayed 2 nights

Location is very convenient n near eateries. Room is clean n sufficient space for 2 people.

8

Charles

May 13, 2025

·

Stayed 3 nights

Our first choice was Hotel Metropolitan but it was fully booked so we booked Nagano Tokyu REI Hotel. It is a modern business hotel opposite JR Nagano Station and very central for transportation, shopping and food. Room is small but that is the norm in Japan. We booked two double rooms and each had a double bed pushed up against the wall on one side with a table with 2 chairs (one built-in) along the window with view of the train station. The bathroom is a modular builti-in unit that you step up to get inside. My only dislike is there are two elevators on the ground floor of the building housing both hotel and entertainment complex. One elevator only goes up to 4F where the hotel lobby is. The other elevator goes up to all floors but does a mandatory stop on 4F for security reasons. Because of this, elevator wait times can be long. There is another elevator that only goes down to 2F so you have to take the stairs or the one escalator down to GF. At certain times the one escalator is set to going up, at other times it is set to going down.

8

leena

Dec 1, 2025

·

Stayed 3 nights

Great breakfast. Great location

8

Daisy

Jul 18, 2024

·

Stayed 2 nights

Right across from Nagano station. Elevator access right into basement level of Nagano station.

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Dining

Breakfast buffet is widely praised for taste and variety, with both Japanese and Western options. Peak times can be busy, and one review found it a bit cheap, but overall sentiment is positive.

Related guest reviews

10

Louise

Nov 16, 2025

·

Stayed 1 night

Nice (but small) room in a relatively quiet area and very close to the station. Loved the breakfast!

8

Hideharu

Nov 12, 2025

·

Stayed 1 night

室内のゆったりしトイレの設備も他社に比べ広さを感じ、居心地がとても良かった。従業者の感じもとても良かったですが、朝食が少々cheapに感じました。

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10

Koryn

Feb 18, 2025

·

Stayed 1 night

Lovely hotel with big, comfortable beds and a great breakfast buffet.

10

Jimmy Marcus

Oct 19, 2025

·

Stayed 2 nights

The great breakfast buffet and the practical location next to the station made this an excellent hotel for our stay in Nagano.

6

Ronald

Nov 10, 2025

·

Stayed 1 night

Clean Room but small. Staff was respectful. Breakfast was good but very busy. Go after 8am and you will be fine. Very centrally located and near the train station to boot.

10

ruhamey

Oct 14, 2025

·

Stayed 1 night

Great buffet breakfast, awesome staff and clean room.

8

Vanessa

Nov 3, 2024

·

Stayed 1 night

Very clean and centralized hotel that is across of the Nagano station. Lots of different type of stores and places to eat with walking distance. Great breakfast buffet that includes traditional scramble eggs, bacon, sausage and toast

8

SADAHARU

Nov 18, 2025

·

Stayed 2 nights

スタッフの対応も良く、部屋も綺麗で朝食も美味しくいただきました。ありがとうございました。

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10

Chris

Feb 23, 2024

·

Stayed 2 nights

Very convenient for traveling around Nagano. Good food options nearby. Hotel breakfast was superb.

8

leena

Dec 1, 2025

·

Stayed 3 nights

Great breakfast. Great location

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $146
8 $81	9 $106	10 $116	11 $101	12 $121	13 $101	14 $194
15 $96	16 $93	17 $122	18 $187	19 $178	20 $118	21 $172
22 $177	23 $126	24 $81	25 $100	26 $105	27 $91	28 $118
29 $69	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
		1 $69	2 $69	3 $69	4 $70	5 $96
6 $64	7 $91	8 $70	9 $69	10 $74	11 $86	12 $101
13 $75	14 $75	15 $89	16 $92	17 $120	18 $121	19 $402
20 $69	21 $69	22 $71	23 $80	24 $88	25 $103	26
27 $140	28 $155	29 $131	30 $149	31 $207

Nagano Tokyu REI Hotel

Prices for Nagano Tokyu REI Hotel

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Standard Double Room

Standard Twin Room

Superior Triple Room

Guest reviews of Nagano Tokyu REI Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Nagano Tokyu REI Hotel

Considering this hotel for your Nagano trip?

Prices for upcoming dates