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Palace Hotel Omiya


Amenities

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Palace Hotel Omiya, travellers consistently praise the convenient location near Omiya Station and generally clean, comfortable spaces, while noting an older property feel, variable room sizes, and recurring complaints about centrally controlled heating that can make rooms too warm.

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Facilities

Limited

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Tasty

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10

Junji

IAN-logo

5 Mar 2026

·

Stayed 3 nights

All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied.
All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied.

10

Shelden

EXP-logo

14 Jan 2026

·

Stayed 5 nights

Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes.
Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes.

6

Edwin

IAN-logo

3 Jan 2026

·

Stayed 2 nights

Great location, great breakfast, room was fine except that the climate control is centrally controlled and set to heater only right only which is fine but despite being so cold outside the room was so uncomfortably hot. Sign said if hot, just turn it off, but I did but for 2 nights it was just too hot and since the window could not be opened, no way to cool it down. I used the humidifier in fan mode to blow air on me but the constant drone gets noisy after awhile. Lack of under bed storage area was a problem too since the room is small. Blackout curtains was good, everything else was fine.
Great location, great breakfast, room was fine except that the climate control is centrally controlled and set to heater only right only which is fine but despite being so cold outside the room was so uncomfortably hot. Sign said if hot, just turn it off, but I did but for 2 nights it was just too hot and since the window could not be opened, no way to cool it down. I used the humidifier in fan mode to blow air on me but the constant drone gets noisy after awhile. Lack of under bed storage area was a problem too since the room is small. Blackout curtains was good, everything else was fine.

10

HYEKYUNG A

EXP-logo

30 Dec 2025

·

Stayed 2 nights

Clean and Kindly staff
Clean and Kindly staff

10

Paul

EXP-logo

29 Dec 2025

·

Stayed 1 night

Clean, comfortable, convenient with great food nearby
Clean, comfortable, convenient with great food nearby

Omiya-ku, Sakuragi-cho 1-7-5, Omiya, Saitama, Japan

Location

Located in Saitama, Palace Hotel Omiya is in the city center. The area's natural beauty can be seen at Omiya Park and Metsä Village, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Nack5 Stadium Omiya or Saitama Stadium 2002.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 05:30

Before 12:00


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