The Mark Grand Hotel
Property description
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor pools, 3 hot tubs, and a health club.
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Guest reviews
9
Superb
Based on 753 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, The Mark Grand Hotel is praised for spacious rooms and a convenient location near train stations, though some guests note extra fees for the gym and spa and limited fitness hours.
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10
Dave
3 weeks ago
·
Stayed 5 nights
Great atmosphere in the hotel bar loved the jazz soundtrack.
Great atmosphere in the hotel bar loved the jazz soundtrack.
6
Glen
30 Mar 2026
·
Stayed 1 night
Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
10
Paddy
17 Feb 2026
·
Stayed 4 nights
I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
8
Adam
18 Jan 2026
·
Stayed 2 nights
Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
8
Maki
14 Dec 2025
·
Stayed 2 nights
Great location, clean and friendly staff!
Great location, clean and friendly staff!
3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Shintoshin, Saitama, Japan
Location
A stay at THE MARK GRAND HOTEL places you in the heart of Saitama, within a 5-minute drive of Saitama Super Arena and Omiya Park. This spa hotel is 3.3 mi (5.4 km) from Railway Museum and 3.6 mi (5.8 km) from Omiya Bonsai Art Museum.
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