Name: Comfort Inn
Address: 7777 Kent Blvd., Brockville, Canada, Brockville, Ontario, CA
Price range: US$64–US$137 per night
Rating: 8.45

What guests think

Across many reviews, Comfort Inn earns praise for friendly, accommodating staff, a convenient location just off Highway 401 near restaurants and shops, clean and comfortable rooms, and extras like a warm indoor pool, complimentary snacks, and a hot breakfast.

Some guests noted inconsistent cleanliness, dated carpets or odors, occasional noise from the highway or hallways, and maintenance hiccups such as TV or Wi-Fi issues, noisy A/C, or bathroom fixture problems; breakfast timing and pool closures also came up. Travelers also appreciate easy parking and some ground-floor rooms with patio doors that make loading, unloading, and pet stays simpler. Expect a straightforward, family-friendly stopover with welcoming service and useful amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the heated indoor pool and small fitness area, easy parking with some ground-floor patio-door access, and free evening snacks or occasional BBQs; however, the pool is small or sometimes closed, and there is no spa/sauna/hot tub.

Related guest reviews

10

A. M.

13 Aug 2023

·

Stayed 1 night

Clean room, comfortable bed, and everything you could want in the room, including fridge, microwave and coffee maker. Good breakfast included. There is also a small pool and workout room in the hotel. Would definitely stay at this location again.

10

Elizabeth

1 Aug 2025

·

Stayed 2 nights

I like that it’s close to the highway but not so close that you hear traffic, the proximity to restaurants and grocery is appreciated along with stores. The swimming pool and work out area is also nice when you’re away from home

6

Kim

28 Jun 2024

·

Stayed 1 night

We wanted this hotel for the pool and it was closed for the week

10

Laurie

7 Jan 2024

·

Stayed 1 night

Clean and comfortable. Had a pool and snall gym area. Excellent value and cost. I like the little extras... fruit water and popcorn, fridge/coffee/microwsve in the room. And breakfast was included. A good breakfast at that. We liked tge ease to travel and find, with lots of available parking.

2

Brandon

15 Jun 2025

·

Stayed 1 night

There is no spa, sauna or hot tub as listed

10

Keith

14 Nov 2025

·

Stayed 2 nights

Nice hotel. Heated pool. Friendly.

10

Sharon Karivelil

15 Feb 2025

·

Stayed 4 nights

They offer complimentary snacks in the evening. Like cookies and popcorn. Wednesday they give mash potatoes, beef, sweets and juice... Incredible... I will book this place agan

10

Norma

25 Sept 2023

·

Stayed 1 night

Convenience of outside access from room on ground floor

10

Caitlin

17 Dec 2022

·

Stayed 1 night

Loved the customer appreciation dinner! And the service was amazing!

8

Laura

15 Aug 2025

·

Stayed 1 night

Decent breakfast and comfortable beds but outdated Pool clean but very small

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Cleanliness

Many reviews describe the hotel and rooms as clean, but others report inconsistencies, including odors (smoke/weed), worn or dirty carpets, and occasional lapses like unclean bathrooms or pests.

Related guest reviews

4

Nick

12 Aug 2025

·

Stayed 3 nights

Everything felt very unclean compared to our last visit. From room to hallways to breakfast area. We won’t be returning.

10

Catherine

15 Nov 2025

·

Stayed 1 night

Clean modern rooms. Excellent breakfast room and really appreciated the snacks (popcorn and cookies) near the reception desk when we arrived. Staff were all extremely friendly and helpful.

6

Edward

11 Aug 2025

·

Stayed 1 night

Live and dead cockroaches in our room. Disturbing people hanging around hotel just outside the rooms.

10

Catherine

1 Oct 2025

·

Stayed 2 nights

The rooms were clean and very attractive. The staff were very friendly. We enjoyed our stay very much.

4

Marie-Noel

26 Oct 2025

·

Stayed 1 night

Unfortunately my room needs an uplift ! There was a leak and still yellow stain on the ceiling. The wallpaper started to peel-off. There was stains also on the bathroom door ( behind the door). On a good note, very professional staff and love the product in the bathroom

6

Bradley

27 Apr 2025

·

Stayed 1 night

Hallways had an unpleasant odour. Couldn’t pin point it

10

Phil

5 Sept 2023

·

Stayed 2 nights

I liked that the property was near the highway. Ten staff were very friendly and helpful when needed. The pool was nice to have. The continental breakfast was also good, I thought the food was delicious. My only complaint was that when we first entered our room it was not as clean, there was some hairs found around the sink and the carpet had some stains on it. Overall solid hotel.

6

Alice

27 Mar 2025

·

Stayed 2 nights

Room not clean

10

Elaine

30 Aug 2024

·

Stayed 1 night

This hotel was the cleanest hotel that I have ever stayed at! All the staff were very personable, friendly, & helpful. Being able to park right in front of the patio door of my room made carrying in/out my things & taking in/out my dog very helpful & convenient. Also, there was a very well-kept stretch of grass with trees that was easily accessible for me to let my dog stretch her legs & have some outside time. This was a great place to stay!

4

alexander

19 Aug 2025

·

Stayed 1 night

I had 2 rooms. One had wall to wall carpeted flooring. If we knew, we wouldn't have stayed there. Carpets are just almost impossible to keep really cleaned. Breakfast room way too small if all want breakfast in the morning.

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Rooms

Rooms are comfortable with good beds, basic amenities like a fridge and microwave, and some ground-floor units offering patio-door access; some are dated or noisy, and guests occasionally encounter HVAC, TV/Wi-Fi, or bed-type mismatches.

Related guest reviews

10

Tiezheng

28 May 2023

·

Stayed 1 night

Glass door on the 1st floor rooms can easily access the parking lot. If the parking spot in front of your room is available, it’s extremely convenient for loading or off loading your luggage.

4

Rob

16 Jul 2024

·

Stayed 4 nights

Unfortunately, the room we had was very humid and damp. Became incredibly uncomfortable after a day or two. Most likely a problem woth the ac unit but never got to the bottom of it and didnt want to change rooms because we had all our things in the room.

10

TARA

28 Sept 2024

·

Stayed 1 night

Loved having a fridge, microwave, iron, nice bathroom. Large beds for the double room and plenty of pillows. Very comfortable beds.

10

David

14 Oct 2024

·

Stayed 1 night

Awesome Nice and clean Spacious Coffee machine tea Microwave Mini fridge Good towels Nice bed and pillow Really beyond our expectations Thank you

10

Richard

12 Sept 2023

·

Stayed 1 night

It was very noisy overnight from the traffic on hwy 401. The ability to run the fan continuously on low speed, on the a/c heater, would provide white noise and be helpful.

8

Paul

18 Feb 2023

·

Stayed 1 night

Check in was easy. Reserved parking for the “preferred club” or whatever it is was odd, but I just parked a bit further away. Heater in the room kept turning off and on every few minutes for the night, so that was annoying.

10

Carol

27 Oct 2025

·

Stayed 1 night

Very comfortable, clean room. Friendly, helpful staff when we needed to change to a handicap room.

10

Paul

9 Nov 2024

·

Stayed 1 night

Tv is a Roku tv and it had issues Staff at desk could not fix it Wanted to watch a hockey game offered another room which meant carrying everything to another room big pain not going to stay here again being a hockey fan And having to move all my things again no thanks lost a customer Days inn next time not a comfort inn again

8

Jenn

26 Jul 2025

·

Stayed 1 night

The wifi was down which for a relaxing night away sucked. Room was nice and clean and staff was polite and knowledgeable

8

Denis

19 Oct 2025

·

Stayed 1 night

Only two negatives. First, The bathroom exaust fan never turned off. Second, the window curtains didn't close all the way. Other then that, it was a nice stay.

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Service

Service is frequently praised as friendly, accommodating, and quick to resolve issues; a few guests reported miscommunication or unhelpful interactions at check-in.

Related guest reviews

10

Raymond

7 Feb 2025

·

Stayed 5 nights

I’ve stayed here for the last month so obviously no issues. It’s a reliable choice for a great nights sleep and top notch service. Friendly helpful staff makes your stay that much better. I’ll be back next week as well.

10

Catherine

15 Nov 2025

·

Stayed 1 night

Clean modern rooms. Excellent breakfast room and really appreciated the snacks (popcorn and cookies) near the reception desk when we arrived. Staff were all extremely friendly and helpful.

6

Elizabeth

16 Jun 2025

·

Stayed 1 night

On arrival and check-in, I informed the concierge I had a small dog with me (as it's a pet-friendly hotel). The concierge told me I could then not stay in the King 'Luxury' Suite that I booked and paid for - but would be moved to a Queen room instead. She said their King Suites didn't allow dogs, and were usually kept for 'corporate guests'. I said there was nothing about that on the booking website. I was told that the hotel has 'no control' over what third-party sites (like Expedia) put on their website. I said it's a common way that people book hotels, and was told "well, not everyone". I said I'd like the change in price from the King suite to the Queen room refunded to me. I was again told that couldn't happen as I'd prepaid. I was also told she "would be fired" if she allowed me to stay in the King suite I'd booked and paid for. Not a nice or friendly experience.

4

Suzanne

22 Sept 2023

·

Stayed 1 night

My room key did not work. I went down to the front desk three times as each time she said it should be fine it did not work. I had to be irritated before she would give me a new set of keys which finally worked. This was 1am and I really wanted on my room. This was poor service. No one else was around she just couldn’t be bothered to rectify the situation

6

Raymond

17 Feb 2025

·

Stayed 5 nights

The check in person told us our reserved was not available which happens but then said I had 2 rooms booked. I didn’t book 2 rooms. My wife and I were only allowed 1 water to share even though I’m a gold level (well beyond) choice member. Usually my wife and I would receive a water and snack after the long drive. I really wish this hotel would hire someone with a little more professional conduct because nobody needs attitude when it’s my money I’m spending. I will go somewhere else next week, I can take a hint. Very weird and unwelcoming atmosphere.

10

Carmen Leticia

20 Nov 2025

·

Stayed 1 night

La limpieza impecable, el servicio y el personal muy muy amables, Lori muy servicial y amable

Translate

10

ROY

9 Oct 2023

·

Stayed 1 night

We had an issue with our booking date and Kim was exceptionably helpful. Kudos to this excellent and professional staff member

10

Sandra

2 Aug 2025

·

Stayed 1 night

Had a room issue, front desk staff were very quick and easy to fix the situation and move our room. Hotel was clean and quiet.

10

Amber

2 Aug 2024

·

Stayed 2 nights

The staff were amazingly helpful and friendly

10

Jessica

2 Mar 2025

·

Stayed 1 night

Woman at the front desk was pleasant and helpful. She was very busy multitasking and accommodating several check ins, but she did it fast and efficiently with a smile.

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Location

Very convenient just off Highway 401 and within walking distance of restaurants and a grocery store; a few guests noticed traffic noise.

Related guest reviews

10

Jerry

29 Aug 2025

·

Stayed 1 night

Always a great stay. Close to amenities and right off the highway.

10

Lise

1 Aug 2023

·

Stayed 2 nights

Perfect location. Plenty of restaurants and close to hwy.

10

Michael

11 Jul 2025

·

Stayed 1 night

I've stayed here before and there are good reasons why I keep returning. Centrally located with close access to the highway, shopping and restaurants. I would highly recommend this hotel.

8

jasmine

23 Sept 2024

·

Stayed 1 night

Close to restaurants

10

ROY

26 Aug 2025

·

Stayed 1 night

Had a great stay for the night very good location to restaurant and 401. Downtown only 5-8 minutes away.

10

James

14 Jun 2025

·

Stayed 1 night

It is close to the highway

8

Reid

30 Nov 2025

·

Stayed 1 night

I liked that it was right off the 401 with immediate access to restaurants and grocery stores.

10

Debra

17 Oct 2023

·

Stayed 1 night

Closeness to all amenities. A little noisy due to the night traffic on the Hwy. #401 West; however not too bad. The staff went out of their way to help with anything I needed. For example, one staff member provided a warm housecoat when there was none in my room. As well, cookies and popcorn were provided in the evening for a seniors' group that was away for the day. Attention to detail and especially the hot breakfast in the morning was especially nice! Thank-you so much! Your kind and considerate staff were so very much appreciated!

10

Wendy

10 Nov 2024

·

Stayed 1 night

Close to stores and restaurants, easily accessible by walking

8

Sebastian

26 Sept 2024

·

Stayed 1 night

Staff was nice, location is excellent

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast with good variety is a common highlight, though a few guests found quality average or arrived to confusion about service times; complimentary popcorn/cookies and occasional dinners add a nice touch.

Related guest reviews

10

Dane

12 Feb 2024

·

Stayed 1 night

So I really enjoyed my stay. The breakfast is good. The location is excellent. We used the pool. It was lots of fun. They even have cookies out and a water dispenser when you come in.

10

Ross

6 Oct 2024

·

Stayed 1 night

Great hot breakfast friendly helpful staff hot coffee at any time

8

Valerie Wai Yin

3 Jan 2024

·

Stayed 1 night

Good price, nice hotel with kids. One downside was the concierge staff advised us a wrong breakfast time, so we came to the canteen almost late and missed out some food.

10

Lisa

19 Sept 2025

·

Stayed 2 nights

Awesome breakfast especially to start the day off, rooms are clean and comfortable and staff were always pleasant

10

Joshua

25 Nov 2025

·

Stayed 5 nights

Breakfast was great, lots of options to choose from, hot and cold.

10

Sharon Karivelil

15 Feb 2025

·

Stayed 4 nights

They offer complimentary snacks in the evening. Like cookies and popcorn. Wednesday they give mash potatoes, beef, sweets and juice... Incredible... I will book this place agan

10

Adam

1 Nov 2024

·

Stayed 2 nights

Loved all the perks they offer including complimentary snacks, dinner. Staff very friendly! Wish the gym had more equipment.

10

Jo-Anne

26 Jun 2024

·

Stayed 1 night

Great breakfast, lots of variety.

10

Constance

24 Nov 2024

·

Stayed 1 night

Xbreakfast was below par. I never saw bacon sliced so thin

8

connie

3 Jan 2024

·

Stayed 1 night

Good value, however we were told breakfast was served till 1030 by the young man who checked us in only to be told in the am it was only till 9. The woman cleaning up breakfast was annoyed, like arriving late was our fault and the food was crappy, so don't stay for breakfast-no juice-machine broken, eggs and sausage could not be eaten even bread was lousy

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Month	Average price
January	US$79
February	US$75
March	US$82
April	US$77
May	US$92
June	US$103
July	US$113
August	US$109
September	US$104
October	US$97
November	US$83
December	US$77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $90	3 $93
4 $99	5 $105	6 $124	7 $111	8 $93	9 $87	10 $91
11 $81	12 $99	13 $103	14 $97	15 $87	16 $100	17 $120
18 $83	19 $90	20 $87	21 $84	22 $91	23 $119	24 $100
25 $80	26 $96	27 $93	28 $93	29 $105	30 $93	31 $64

Comfort Inn

Prices for Comfort Inn

Monthly average prices

About this property

Location

Room options

Business Room, 1 King Bed, Accessible

Room, 1 King Bed (Efficiency)

Superior Room, 1 Queen Bed (2Nd Floor)

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed

Room, 1 King Bed

Room, 1 Queen Bed with Sofa Bed, Ground Floor

Suite, 1 King Bed

Superior Room, 2 Queen Beds (2Nd Floor)

Superior Room, 2 Twin Beds (1St Floor)

Guest reviews of Comfort Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $109	19
20 $118	21 $95	22 $113	23 $101	24 $99	25	26 $137
27 $97	28 $104	29 $105	30 $118