Is parking available at the hotel?

Parking is available on-site, but it is limited. Guests are encouraged to check for availability upon arrival.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy it in the comfort of their rooms. Specific serving hours are not mentioned.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel in advance.

What accessibility features does the hotel offer?

The hotel features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available for guests with disabilities.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Brasov, within a 5-minute walk of the Art Museum and Telecabina. It is approximately 0.2 miles from several attractions, including the Ethnographic Museum and Republicii Bulevard.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Specific operational hours are not mentioned, but it is available year-round.

What are the policies for children staying at the hotel?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of RON 185.0 per night. Advance request is required for rollaway beds.

Hotel Aro Palace in Brașov

Average nightly price at Hotel Aro Palace by month, last 12 months (USD)
Month	Average price
January	US$141
February	US$148
March	US$143
April	US$146
May	US$150
June	US$148
July	US$143
August	US$143
September	US$166
October	US$166
November	US$151
December	US$147

What guests think

Hotel Aro Palace stands out for its central Old Town location, large spa with pool and saunas, spacious rooms with views, and generally well liked breakfast, while multiple reviews note dated decor, paid parking, and occasional air conditioning issues.

Guests frequently praise the friendly front desk and helpful gestures like early check-ins, though several report rude or slow service and inconsistent housekeeping. Several reviewers also say it feels closer to a four-star than a five-star property. Expect an amenity-rich stay with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa is a highlight, with a large pool and multiple saunas, and the gym is appreciated. Parking is paid and noted as expensive.

Related guest reviews

10

Mihnea

30 Dec 2024

·

Stayed 4 nights

Historic property on the edge of Old Town Brasov with large swimming pool and an excellent new restaurant on the top floor. Large, bright rooms with sparse and somewhat dated furniture but with excellent king size beds

10

Gerard

12 Nov 2025

·

Stayed 1 night

Proche du centre ville et de tout , piscine salle de fitness sauna hamam tous bien équipés et propres . Nickel

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8

Hyunjung

6 Oct 2025

·

Stayed 2 nights

Quite old hotel. Very convenient location. Paid parking.

10

Anna-Karin

24 Jul 2025

·

Stayed 3 nights

Som andra skrivit är hotellet mer ett 4-stjärnigt än 5. Textilier på möbler nötta. Avloppet bör rensas. Badkläder och handdukar lyckades inte torka under 24h, lite fuktigt. Men vi stortrivdes med rum, utsikt, städning, sängar, fantastisk frukost, stor pool, fint gym. Läget är oslagbart. Precis vid Gamla Stan. Flygtransfer stannade precis utanför.Trevlig personal i reception och städning.

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10

Tereza

1 Feb 2026

·

Stayed 1 night

The rooms are spacious, clean, very nice. Hotel is beautifully reconstructed, bringing the old and the new in a great sync. Spa has a big, warm pool with a glass rooftop and two saunas, Finnish and a hammam. Breakfast was amazing, offering everything a person could dream about. Overall a 10/10 stay.

6

Irina

9 Jun 2025

·

Stayed 4 nights

We liked spa. Very nice pool and sauna. We didn’t like bathroom. It was leaking. Need repair. Breakfast very poor quality. And aircon didn’t work.

10

Razvan

8 Mar 2022

·

Stayed 1 night

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

10

gerard

28 Dec 2021

·

Stayed 2 nights

Bel hôtel très central Service assez moyen à la piscine et au sauna

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10

serge

2 Aug 2022

·

Stayed 3 nights

Very nice hotel with best location, views, service and spa/swimming pool and the room was very spacious with great views of the mountains around

8

Nikki

20 Feb 2025

·

Stayed 1 night

This is an elegant old hotel. The rooms were a little dated, but they were clean. There was no laundry facilities (even though it’s listed). The pool and spa area are fantastic!! Great sauna, steam rooms, we just loved the spa. The breakfast buffet is amazing and the restaurant on the 8th floor is very good!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean, and housekeeping is often praised, but some guests report inconsistent servicing, towel shortages, and occasional maintenance issues such as a leaking bathroom.

Related guest reviews

10

Tereza

1 Feb 2026

·

Stayed 1 night

The rooms are spacious, clean, very nice. Hotel is beautifully reconstructed, bringing the old and the new in a great sync. Spa has a big, warm pool with a glass rooftop and two saunas, Finnish and a hammam. Breakfast was amazing, offering everything a person could dream about. Overall a 10/10 stay.

4

Mihai

15 Dec 2024

·

Stayed 4 nights

The good: great location just in the center of the historic city. If you book an executive room you get warranted a high floor and tampa mountain view which is amazing. The lifts are fast and you never wait long. The blonde lady at the reception is very friendly and happy to help! The breakfast is nice with good choice The bad: Paid parking?!? We end up paying 23 euros for the parking which is outrageous, never ever been to any hotel which asked me to pay for the parking elt alone a 5 stars one. The hotel NEEDS renovating. It looks tired and worn out. We stayed 4 nights and we only got service one time, which was very basic just the bed done and towels changed. When we asked for an extra quilt, they said they will try but can't promise, which is very weird for such a basic demand The hotel is definitely NOT a 5 star,not even 4 star. I won't be booking again since my expectations weren't met.

6

Irina

9 Jun 2025

·

Stayed 4 nights

We liked spa. Very nice pool and sauna. We didn’t like bathroom. It was leaking. Need repair. Breakfast very poor quality. And aircon didn’t work.

10

Razvan

8 Mar 2022

·

Stayed 1 night

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

6

Stine

24 Aug 2025

·

Stayed 4 nights

Okay hotel. Hårde senge og ikke helt styr på rengøring af værelser, så vi måtte bede om det. Men ellers fint😊

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4

Daniel

2 Sept 2022

·

Stayed 1 night

Vi bode två familjer på denna anrika hotellet men det ligger numera mycket under standarden för en 5-stjärnig hotell. Incheckningen var trögt och byråkratiskt med en jätteformulär som alla skulle fyllas i, ingen leende bara förklaringar om att det är "myndigheter" som behöver alla våra uppgifter (ungefär som en ESTA ansökan för USA inträde). Rummen var ganska rena men med gammal heltäckningsmatta som ger en mystisk doft. Rummen behöver en rejäl uppfräschning, AC gick inte att justera och hade en liten TV apparat som en mindre dataskärm. Det värsta upplevelsen var frukosten som var fattig med lite gamla rutna frukt och många tomma fat som vi bad om att få se vad som skulle finnas fäbakom många skyltar med namn på produkter som inte fanns med på frukostbordet. Espresso, freshfrukt drink fick man betala extra 4€/st.

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6

Shlomo

23 Jul 2022

·

Stayed 2 nights

Old hotel, could be much nicer. Reception staff is fine, some of the restaurant staff is really no good. Too many old people are working here and I have nothing against old people. It is just when it comes to hospitality and hotels, the old people gets their salary and they lost their “appetite to serve” long ago… and it shows. My room was cleaned and then they left only one towel in the room. There are no paperwork in the rooms, no menu, no TV guide, no hotel book with services, absolutely nothing! With the exception of cheese, breakfast is quite low quality for a 5 star hotel. It used to be a 5 star hotel many years ago, it is not more then 4 now!

10

Dan

24 Dec 2023

·

Stayed 2 nights

Easy check in, very friendly personnel good housekeeping,

10

Ioana

28 Aug 2025

·

Stayed 3 nights

Elegant and clean. Central to everything and great view.

8

Nikki

20 Feb 2025

·

Stayed 1 night

This is an elegant old hotel. The rooms were a little dated, but they were clean. There was no laundry facilities (even though it’s listed). The pool and spa area are fantastic!! Great sauna, steam rooms, we just loved the spa. The breakfast buffet is amazing and the restaurant on the 8th floor is very good!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with mountain views and comfortable beds, but decor and furnishings are dated, and several guests mention air-conditioning problems and other signs of age.

Related guest reviews

10

Alex

6 Aug 2025

·

Stayed 4 nights

Le lit ? d’un confort inégalable ! et le lieu, vous ne pouvez pas trouver plus central que cela

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10

Neera

21 Apr 2024

·

Stayed 3 nights

Air condition was shut down when suddenly it become very hot. We had to leave the patio doors open to cool the room

10

Mihnea

30 Dec 2024

·

Stayed 4 nights

Historic property on the edge of Old Town Brasov with large swimming pool and an excellent new restaurant on the top floor. Large, bright rooms with sparse and somewhat dated furniture but with excellent king size beds

10

Anna-Karin

24 Jul 2025

·

Stayed 3 nights

Som andra skrivit är hotellet mer ett 4-stjärnigt än 5. Textilier på möbler nötta. Avloppet bör rensas. Badkläder och handdukar lyckades inte torka under 24h, lite fuktigt. Men vi stortrivdes med rum, utsikt, städning, sängar, fantastisk frukost, stor pool, fint gym. Läget är oslagbart. Precis vid Gamla Stan. Flygtransfer stannade precis utanför.Trevlig personal i reception och städning.

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10

Tereza

1 Feb 2026

·

Stayed 1 night

The rooms are spacious, clean, very nice. Hotel is beautifully reconstructed, bringing the old and the new in a great sync. Spa has a big, warm pool with a glass rooftop and two saunas, Finnish and a hammam. Breakfast was amazing, offering everything a person could dream about. Overall a 10/10 stay.

10

Paul

31 May 2025

·

Stayed 1 night

The hotel is central located, very nice interiors, large rooms beautiful views from the room. Breakfast is amazing.

6

Irina

9 Jun 2025

·

Stayed 4 nights

We liked spa. Very nice pool and sauna. We didn’t like bathroom. It was leaking. Need repair. Breakfast very poor quality. And aircon didn’t work.

10

Razvan

8 Mar 2022

·

Stayed 1 night

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

6

Alberto

17 Sept 2025

·

Stayed 2 nights

Antiquated room, even with patches on the curtains, It is not what you expect from a 5-star hotel. Good breakfast, confortable bed, well located and nice views.

10

Ronald

9 Jun 2025

·

Stayed 1 night

I t is the only hotel in Brasov worthwhile to consider. Great location good sized rooms and bathroom, great buffet breakfast.

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Service

Many guests describe friendly, accommodating front-desk staff and smooth check-ins, including early or late arrangements. Others report rude or slow service and uneven responsiveness.

Related guest reviews

10

Andrew

5 Oct 2022

·

Stayed 4 nights

Efficient and friendly front desk, extended and tasty breakfast choices, convenient location.

4

Mihai

15 Dec 2024

·

Stayed 4 nights

The good: great location just in the center of the historic city. If you book an executive room you get warranted a high floor and tampa mountain view which is amazing. The lifts are fast and you never wait long. The blonde lady at the reception is very friendly and happy to help! The breakfast is nice with good choice The bad: Paid parking?!? We end up paying 23 euros for the parking which is outrageous, never ever been to any hotel which asked me to pay for the parking elt alone a 5 stars one. The hotel NEEDS renovating. It looks tired and worn out. We stayed 4 nights and we only got service one time, which was very basic just the bed done and towels changed. When we asked for an extra quilt, they said they will try but can't promise, which is very weird for such a basic demand The hotel is definitely NOT a 5 star,not even 4 star. I won't be booking again since my expectations weren't met.

10

Nishtha

3 Dec 2024

·

Stayed 2 nights

Very nice hotel to stay at with your partner. The staff is very nice and accommodating. Check in time was 3pm but the staff gave us the room at 11am as we were very tired after a long journey. Lovely ladies working at the front desk ensure that your stay is pleasant. Highly recommended! :)

4

Maricel

30 Jul 2022

·

Stayed 3 nights

Staff is horrendous -extremely ruud. Breakfast was often running empty and they would not refill, and quality of producys was too low for a 5 stats hotel.

10

Rebecca

8 Apr 2023

·

Stayed 2 nights

Elegant safe and centrally located. Amazingly responsive staff. Thanks Aro Palace for a great stay and thank you for being LGBT friendly!

10

Razvan

8 Mar 2022

·

Stayed 1 night

Several pros: excellent position next to city centre and reception service (got both early checkin and late checkout, superior floor - thanks a lot!), clean room, very good breakfast, great pool. Few cons and recommendations: not a five-star hotel for sure. standard rooms pretty outdated, uncomfortable pillows, no iron board. lack of quality materials on the spa area (parquet close to elevators is the cheapest you can buy, wet sauna is unconfy and lacks water hose to clean chairs etc). parking pretty expensive too.

4

Daniel

2 Sept 2022

·

Stayed 1 night

Vi bode två familjer på denna anrika hotellet men det ligger numera mycket under standarden för en 5-stjärnig hotell. Incheckningen var trögt och byråkratiskt med en jätteformulär som alla skulle fyllas i, ingen leende bara förklaringar om att det är "myndigheter" som behöver alla våra uppgifter (ungefär som en ESTA ansökan för USA inträde). Rummen var ganska rena men med gammal heltäckningsmatta som ger en mystisk doft. Rummen behöver en rejäl uppfräschning, AC gick inte att justera och hade en liten TV apparat som en mindre dataskärm. Det värsta upplevelsen var frukosten som var fattig med lite gamla rutna frukt och många tomma fat som vi bad om att få se vad som skulle finnas fäbakom många skyltar med namn på produkter som inte fanns med på frukostbordet. Espresso, freshfrukt drink fick man betala extra 4€/st.

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10

Ran

9 Sept 2025

·

Stayed 2 nights

One of the recipient service was not nice to us

6

Eugen

10 Oct 2022

·

Stayed 2 nights

Good location, hotel in desperate need of remodelling, staff from the communist era still working there , no wallet parking , not recommend Try to find a better one

10

Dan

24 Dec 2023

·

Stayed 2 nights

Easy check in, very friendly personnel good housekeeping,

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AI-generated summary based on recent guest reviews

Location

Exceptionally central by the Old Town and close to restaurants and attractions, with mountain views from higher floors.

Related guest reviews

10

Alex

6 Aug 2025

·

Stayed 4 nights

Le lit ? d’un confort inégalable ! et le lieu, vous ne pouvez pas trouver plus central que cela

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10

Gerard

12 Nov 2025

·

Stayed 1 night

Proche du centre ville et de tout , piscine salle de fitness sauna hamam tous bien équipés et propres . Nickel

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8

Hyunjung

6 Oct 2025

·

Stayed 2 nights

Quite old hotel. Very convenient location. Paid parking.

10

Anna-Karin

24 Jul 2025

·

Stayed 3 nights

Som andra skrivit är hotellet mer ett 4-stjärnigt än 5. Textilier på möbler nötta. Avloppet bör rensas. Badkläder och handdukar lyckades inte torka under 24h, lite fuktigt. Men vi stortrivdes med rum, utsikt, städning, sängar, fantastisk frukost, stor pool, fint gym. Läget är oslagbart. Precis vid Gamla Stan. Flygtransfer stannade precis utanför.Trevlig personal i reception och städning.

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10

Paul

31 May 2025

·

Stayed 1 night

The hotel is central located, very nice interiors, large rooms beautiful views from the room. Breakfast is amazing.

10

Marlo Nery

20 Mar 2024

·

Stayed 1 night

Conveniently located near amazing restaurants - with some that serve Romanian and local Transylvanian cuisine.

6

Alberto

17 Sept 2025

·

Stayed 2 nights

Antiquated room, even with patches on the curtains, It is not what you expect from a 5-star hotel. Good breakfast, confortable bed, well located and nice views.

10

Ronald

9 Jun 2025

·

Stayed 1 night

I t is the only hotel in Brasov worthwhile to consider. Great location good sized rooms and bathroom, great buffet breakfast.

10

Ioana

28 Aug 2025

·

Stayed 3 nights

Elegant and clean. Central to everything and great view.

10

Natalia

20 Apr 2025

·

Stayed 1 night

Muy buena ubicación. Bufette excelente.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for choice and taste by many, while several reviews cite low quality and slow refills. Feedback on the top-floor restaurant is mixed.

Related guest reviews

10

Tereza

1 Feb 2026

·

Stayed 1 night

The rooms are spacious, clean, very nice. Hotel is beautifully reconstructed, bringing the old and the new in a great sync. Spa has a big, warm pool with a glass rooftop and two saunas, Finnish and a hammam. Breakfast was amazing, offering everything a person could dream about. Overall a 10/10 stay.

10

Andrew

5 Oct 2022

·

Stayed 4 nights

Efficient and friendly front desk, extended and tasty breakfast choices, convenient location.

10

Paul

31 May 2025

·

Stayed 1 night

The hotel is central located, very nice interiors, large rooms beautiful views from the room. Breakfast is amazing.

4

Maricel

30 Jul 2022

·

Stayed 3 nights

Staff is horrendous -extremely ruud. Breakfast was often running empty and they would not refill, and quality of producys was too low for a 5 stats hotel.

6

Irina

9 Jun 2025

·

Stayed 4 nights

We liked spa. Very nice pool and sauna. We didn’t like bathroom. It was leaking. Need repair. Breakfast very poor quality. And aircon didn’t work.

4

Daniel

2 Sept 2022

·

Stayed 1 night

Vi bode två familjer på denna anrika hotellet men det ligger numera mycket under standarden för en 5-stjärnig hotell. Incheckningen var trögt och byråkratiskt med en jätteformulär som alla skulle fyllas i, ingen leende bara förklaringar om att det är "myndigheter" som behöver alla våra uppgifter (ungefär som en ESTA ansökan för USA inträde). Rummen var ganska rena men med gammal heltäckningsmatta som ger en mystisk doft. Rummen behöver en rejäl uppfräschning, AC gick inte att justera och hade en liten TV apparat som en mindre dataskärm. Det värsta upplevelsen var frukosten som var fattig med lite gamla rutna frukt och många tomma fat som vi bad om att få se vad som skulle finnas fäbakom många skyltar med namn på produkter som inte fanns med på frukostbordet. Espresso, freshfrukt drink fick man betala extra 4€/st.

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8

Suzanne

23 May 2024

·

Stayed 7 nights

Nice pool and lovely breakfast

10

Ronald

9 Jun 2025

·

Stayed 1 night

I t is the only hotel in Brasov worthwhile to consider. Great location good sized rooms and bathroom, great buffet breakfast.

10

Natalia

20 Apr 2025

·

Stayed 1 night

Muy buena ubicación. Bufette excelente.

Translate

8

Nikki

20 Feb 2025

·

Stayed 1 night

This is an elegant old hotel. The rooms were a little dated, but they were clean. There was no laundry facilities (even though it’s listed). The pool and spa area are fantastic!! Great sauna, steam rooms, we just loved the spa. The breakfast buffet is amazing and the restaurant on the 8th floor is very good!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $167	8 $148	9 $137	10 $137
11 $136	12 $137	13 $137	14 $137	15 $138	16 $137	17 $137
18 $138	19 $129	20 $138	21 $138	22 $137	23 $137	24 $138
25 $138	26 $138	27 $138	28 $138	29 $137	30 $143	31 $137

Su	Mo	Tu	We	Th	Fr	Sa
1 $137	2 $138	3 $138	4 $138	5 $138	6 $143	7 $136
8 $131	9 $134	10 $131	11 $133	12 $137	13 $143	14 $143
15 $134	16 $134	17 $134	18 $129	19 $137	20 $140	21 $139
22 $133	23 $134	24 $138	25 $138	26 $137	27 $138	28 $138
29 $131	30 $129

Hotel Aro Palace

Prices for Hotel Aro Palace

Monthly average prices

About this property

Location

Room options

Standard Queen with Spa Access

Presidential Studio Suite, City View and Spa Access

Standard Twin with Spa Access

Apartment with Spa Access

Junior Suite with Spa Access

Executive Queen Room with Spa Access

Guest reviews of Hotel Aro Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Aro Palace

Prices for upcoming dates