Is parking available at the property?

Free self parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a pet fee of CAD 25 per accommodation, per night, and a pet deposit of CAD 75 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Gatineau, just an 8-minute walk from Les Promenades Gatineau and 11 minutes by foot from Gatineau Sports Centre. It is approximately 4.8 miles from Casino du Lac Leamy and Rideau Canal.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Comfort Inn Gatineau Centre - Cozy Getaway

Average nightly price at Comfort Inn Gatineau Centre by month, last 12 months (USD)
Month	Average price
January	US$119
February	US$117
March	US$109
April	US$111
May	US$128
June	US$124
July	US$113
August	US$116
September	US$136
October	US$127
November	US$113
December	US$101

What guests think

Across recent reviews, Comfort Inn Gatineau is praised for clean, renovated rooms, friendly staff, and a convenient location near shopping and Ottawa, while recurring drawbacks include no elevator to the second floor, occasional noise, and a small, crowded breakfast area.

Most guests highlight plentiful parking and value for money. Some found the entrance hard to spot at night due to limited signage. Expect a straightforward, budget-friendly stay with modernized rooms and basic amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with plentiful on-site parking and some ground-floor rooms offering patio-door access. Multiple reviews note there is no elevator to the second floor, which can be difficult for guests with mobility issues.

Related guest reviews

8

Betty

23 May 2023

·

Stayed 2 nights

Hotel staff were courteous and breakfast was good. Stay was comfortable and the hotel is situated in a good location. Just beware that there is no elevator.

8

Joseph A

13 Jul 2024

·

Stayed 2 nights

Acceptable in most ways but somewhat date. Second floor with no elevator meant taking luggage up the stairs.

8

Luis

11 Jul 2025

·

Stayed 1 night

Buenas opcion, cerca del centro de Ottawa en Coche , no tiene elevador , tienes que subir tus maletas por escaleras Desayuno basico peor bueno

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8

Shih Ren

9 Nov 2025

·

Stayed 2 nights

The property looks a little dated on the outside. But the rooms look like they recently got renovated. Very clean. Staff were very friendly. Breakfast had a great variety. Plenty of parking. Overall it met our needs. We had a plenty stay. Cons: there is no safe in the room (it wasn't a big issue for us), the property's sign does not have lights, so a little hard to spot in the evening/after the sun goes down

6

Danielle

3 Aug 2025

·

Stayed 2 nights

Il n,y avait pas d’ascenseur et avec ma mère qui est à mobilité réduite ,,difficile pour elle de devoir monter des marches et rien nous le mentionnait a la réservation alors déception pour le reste tout était adéquat

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8

Jennifer

21 Sept 2024

·

Stayed 2 nights

Hotel was clean but the room smelled musty. There were no elevators. Hotels. Com need to let folks when hotels do not have elevators.

8

Paul

17 Aug 2025

·

Stayed 2 nights

Staff were very helpful and friendly. Very good complimentary breakfast. We did not like the fact there was no elevator to the second floor. Hard on older people with luggage.

8

Cindy

12 Jun 2025

·

Stayed 1 night

Room was newly renovated and clean. We were on the first floor with a patio door. The bed and pillows were perfect. Highly recommend!

8

Sara

4 Sept 2025

·

Stayed 1 night

Nice and clean but there was no elevator

10

Tina

13 Jan 2026

·

Stayed 4 nights

Great hotel and stay, the only downside is no elevator so you need to be able to do stairs if you are staying on the second floor

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally very clean and many appear freshly renovated. However, a minority reported housekeeping lapses and occasional smells or smoke odours.

Related guest reviews

6

Sylvie

2 Apr 2024

·

Stayed 2 nights

The room smelled like someone was smoking in the room as a non smoker found it offensive

10

Emily

23 Mar 2025

·

Stayed 2 nights

Check-in/out were a breeze. It was spotless and the beds were very comfortable. Coffee/tea/water were also very much appreciated.

4

Naz

24 Jun 2025

·

Stayed 2 nights

The property was clean but when we tried to check in at 3pm we were given a room but upon entering the room we found the room was not cleaned. We had to wait another hour before we could check in. The room was not cleaned the next day and no clean towels were put in. We had to complain that evening and the towels were thrown on the counter but the soiled towels were still on the bathroom floor. Either the hotel was under staffed or the service was terrible

10

Elodie

23 Jun 2025

·

Stayed 1 night

Freshly renovated. I shall give more than 5 stars for the cleanliness. The breakfast was delicious and plenty of variety. Amazing staff. Thank you.

10

Xian

4 Mar 2024

·

Stayed 1 night

Stayed just for one night but I was impressed. Generally, for the price I paid, this hotel is outstanding. The room is extremely clean, quiet, and kid-friendly. The breakfast has a lot of choices, e.g., waffle, cereal, muffin, bacon, sausage, and egg, except for fruit (but that’s ok). We will definitely come back this summer for a couple more days' stay!

8

Jennifer

21 Sept 2024

·

Stayed 2 nights

Hotel was clean but the room smelled musty. There were no elevators. Hotels. Com need to let folks when hotels do not have elevators.

10

Doug

13 Feb 2025

·

Stayed 2 nights

Great hotel. Newly renovated rooms and very clean.

2

Patricia

19 Aug 2025

·

Stayed 1 night

Nous avons séjourné en famille. Dans notre chambre il y avait une seringue souillée. J’ai avisé la réception, aucun changement n’a été fait.

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2

Arhama

9 Jun 2025

·

Stayed 1 night

I had to switch 5 rooms before we got one that wasn’t disgusting. And there also no elevator so sucks for you if you have a room on the second floor and heavy luggage. No soap, the washroom smelled like urine, the rooms smelled like mold, one room was completely dirty like no house keeping went in there. That was atrocious. The area also felt very unsafe.

10

Daniel

26 Feb 2026

·

Stayed 1 night

Very clean room, comfortable bed and the bathroom appeared to have been recently renovated extremely well!

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AI-generated summary based on recent guest reviews

Rooms

Renovated rooms with comfortable beds and decent Wi-Fi offer a good base. Some guests mention small rooms, thin walls and corridor noise, and loud air conditioners; a few note the lack of an in-room safe.

Related guest reviews

4

Vanessa

20 Aug 2023

·

Stayed 1 night

On entend tout ce qui se passe dans les corridors, dans les chambre voisine et que dire de l’étage du haut si vous êtes au premier plancher. etc . Je n’est presque pas dormis à cause du bruit . La chambre étais très propre , mes le recouvrement au sol (tapis) etais très très taché. La chambre est très petite . Sérieux pour le prix payé, je n’y retournerais pas , beaucoup trop dispendieux.

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6

Lise

8 Sept 2025

·

Stayed 2 nights

L’hébergement est très propre et bien situé. Par contre le système de climatisation est très bruyant, de plus notre chambre était situé mitoyenne avec la chambre électrique résultat un vrombissement continue qu’on pouvait entendre continuellement dans la chambre. On nous a changé de chambre le lendemain. Il serait bien d’insonoriser la chambre électrique. Dans les 2 chambres le système de climatisation était très bruyant

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8

Shih Ren

9 Nov 2025

·

Stayed 2 nights

The property looks a little dated on the outside. But the rooms look like they recently got renovated. Very clean. Staff were very friendly. Breakfast had a great variety. Plenty of parking. Overall it met our needs. We had a plenty stay. Cons: there is no safe in the room (it wasn't a big issue for us), the property's sign does not have lights, so a little hard to spot in the evening/after the sun goes down

8

Lucy

24 Jul 2024

·

Stayed 2 nights

Problems with internet on the last evening.

8

gil

15 Sept 2023

·

Stayed 1 night

The air conditioner woke me up . Was to noisy

8

Catherine

28 Jun 2023

·

Stayed 1 night

Comfort Inns have a nice standard of excellence...The room was clean and well appointed...Wi-Fi fast. The breakfast was exceptional, a fabulous choice and the lady handling the food and equipment was precious...and professional...I gave her a tip.. $... I do understand that by law it seems, a building with three or more floors has to have an elevator> But this Comfort in has 2 floors, so I had to lug up stairs to the 2nd floor 21 steps, it was dangerous and I am a senior in my 70's, so I was not amused...and no-one offered to help... then a long hallway to my room, Ok but the key card would not work, so back to the front desk, the lady who handed me the card originally and should have programed it, laughed, saying it wasn't activated... not funny... the temperature control in the room would not go up, (not pleased) lucky I brought a small heater and all was fine...So all in all a great Inn and I felt safe and comfortable, just some glitches I will use Comfort Inns in the future, just ask for the first floor perhaps...

8

Cindy

12 Jun 2025

·

Stayed 1 night

Room was newly renovated and clean. We were on the first floor with a patio door. The bed and pillows were perfect. Highly recommend!

10

Alexis

13 Oct 2025

·

Stayed 1 night

Not the most luxurious, but very comfortable et quiet. Complimentary breakfast includes eggs, sausage, waffle, etc.

8

Stephen Richard

31 May 2025

·

Stayed 13 nights

Great renovated room, great staff, convinient vreakfast and location. I recomend better cleaning jobs, maybe housekeeper should wear a hair net while cleaning. Also the noise level fron roon to room can be a bit loud dependibg in your neighbors.

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Service

Staff are frequently described as friendly, helpful, and professional at check-in and during breakfast. There are occasional complaints about disorganization or inflexibility during busy periods.

Related guest reviews

2

Emery

7 Apr 2024

·

Stayed 1 night

We are on the road most of the time and therefore we stay in hotels. We always book 5 rooms for our group. We got in around 11:30 and the receptionist was very dis-organize First he only had four rooms and even though I was show him my confirmation for five rooms , this guy was telling me he only had 4 rooms for us . After I showed him our confirmation of our 5 rooms then he said it wasn’t his fault. Finally he gave us five keys for what we thought was going to be for 5 rooms but come to find out he give us the same room twice. It took us a good 45 minutes to get everything sort it out. I felt bad for the clerk because it was obvious he was either not experience or very disorganized . Either or it was not a very pleasant night

10

Emily

23 Mar 2025

·

Stayed 2 nights

Check-in/out were a breeze. It was spotless and the beds were very comfortable. Coffee/tea/water were also very much appreciated.

10

FARIS

4 Aug 2025

·

Stayed 2 nights

Everything was excellent. Receotion friendly, helpful and efficient. Breakfast excellent including the friendly sraff. Parking is convenient in front of room. Room service excellent.

10

Jaspreet

12 May 2025

·

Stayed 1 night

Amazing service

2

MICHEL

24 May 2025

·

Stayed 2 nights

For $175 a night it was a most unpleasant experience…. We travel over 12 to 15 nights a year. This was the worst ever… following is my story… We checked in at around 2 PM.. The parking lot was empty.. There are no elevators.. the attendant gave us a room on the second floor.. I pointed out to him that my wife is handicap and can hardly walk… never mind going up the steep stair.. I have travel all over the world. I know it is very easy for the clerk to make the changes… But he refused to give us a room on the first floor.. Too much paperwork for him… I knew the hotel was full of young people for hockey tournaments in the region… I pointed this out to the clerk telling him that they wouldn’t care if they were on the first or second floor… He still refuse to do anything?… He was very inconsiderate and very rude.. We are a senior couple over 80 years old.. Also, the breakfast room is much too small.. We had to wait in line at every station.. The food was cold.. many food items were emptied.. No tables are available.. the juice machine dispenser was broken… overall breakfast was a terrible experience…. The room was OK but very small… they accept dogs.. That’s OK.. But the big dog near our room kept falling all night.. And at 6:30 in the morning was barking.. As I mentioned before… for $175 a night…. It was a terrible experience…

10

Kifle

16 May 2025

·

Stayed 1 night

Welcoming staff.

10

Michel

2 Jan 2023

·

Stayed 19,358 nights

Very efficient from Check in to check out. Friendly staff especially the lady who took care of the breakfast. Pet friendly meaning nice to walk around with your dog. Clean and functional bathroom, comfy bed and spacious and clean room. Highly recommended !!

10

Anwulika

27 Sept 2024

·

Stayed 1 night

Fantastic staff

10

Aline

20 Jul 2025

·

Stayed 2 nights

Very pleasant desk staff

10

Douglas

3 Dec 2025

·

Stayed 1 night

Excellent staff at front desk. Noted: contacted hotel at 5am dec 2rd to confirm reservation Service ised by hotel could not find reservation and pushed for me to make another reservation. Insisted on direct contsct with front desk at hotel. Called and young gentleman immidistly confimrd reservation. Extremely helpful, kind, professional.four stars for this employee. Parking ok. Breakfast ok.

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Location

Convenient for shopping, restaurants, and access to Ottawa; several guests also mention nearby venues like Centre Slush Puppies. A few found the entrance hard to spot at night due to limited signage.

Related guest reviews

10

Haijin

21 Jul 2025

·

Stayed 3 nights

It was very conveniently located, close to a big mall.

10

Rita

29 Jul 2024

·

Stayed 1 night

La chose que je n'ai pas aimé est que le nom de l'hébergement n'est pas écrit sur le panneau près de la rue ou on arrive... Ce n'est pas normal... C'était difficile à trouver.

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8

Lynn

25 Jun 2023

·

Stayed 2 nights

Good location for Gatineau shopping

8

Kamla

9 Oct 2024

·

Stayed 1 night

Location was hard to pin point as its set back from the main road and there is no major sign to tell you where to turn in. Staff were very attentive, room was very clean but dated. The star of the show here is the breakfast with something for everyone: waffles, cereals, juices, tea/coffee, egg, bacon etc. The only thing that would make this breakfast even better is if they had oat milk. Overall great value for money. They plan to renovate their rooms so I would definitely return.

10

Anne-Claude

9 Jan 2026

·

Stayed 1 night

Bien situé pour le Centre Slush Puppies.

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10

jean-francois

13 Mar 2023

·

Stayed 3 nights

bien situé et facile d'accès pour magasiner et manger

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10

Alain

2 Sept 2025

·

Stayed 2 nights

very quiet, safe and close by everything

10

André

1 Oct 2025

·

Stayed 2 nights

Tout était très bien, bien situé, resto à proximité , près des commerces…

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10

Eddy

7 Aug 2023

·

Stayed 2 nights

I like the closeness to city of Ottawa

10

Grant

28 Jun 2025

·

Stayed 3 nights

Easy location with shopping and restaurants close by.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely appreciated for hot items and variety. Repeated comments say the breakfast room is small and can feel crowded at peak times.

Related guest reviews

8

Florence

19 May 2025

·

Stayed 2 nights

Good breakfast

8

Jean-Jacques

17 Oct 2025

·

Stayed 1 night

Parking area was safe and well maintained Breakfast was excellent. Staff was polite and accommodating.

8

Yasmen

22 Jun 2025

·

Stayed 2 nights

Dining room small and crowded

10

Xian

4 Mar 2024

·

Stayed 1 night

Stayed just for one night but I was impressed. Generally, for the price I paid, this hotel is outstanding. The room is extremely clean, quiet, and kid-friendly. The breakfast has a lot of choices, e.g., waffle, cereal, muffin, bacon, sausage, and egg, except for fruit (but that’s ok). We will definitely come back this summer for a couple more days' stay!

8

Edith

6 Feb 2023

·

Stayed 1 night

Déjeuner vraiment bon

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10

Sam

2 Jul 2025

·

Stayed 1 night

Everything that you can ask for, clean and spacious and most of all the free breakfast that you get is fantastic, cereal, waffles bagels, toast,eggs with sausage, juice, coffee and pastries. Extremely happy, would recommend to everyone.

6

Diana

28 May 2023

·

Stayed 2 nights

Nice place to stay for a short trip to Gatineau. Good breakfast and facilities cleanness. The breakfast area is too small, so it gets busy when everybody's having breakfast at the same time. Nice stay for the price.

10

Michel

30 Mar 2024

·

Stayed 1 night

Le personnel est très courtois et tout est à la portée de la main. La chambre est très propre et le petite déjeuner tres varié, œuf brouillés, saucisses, gaufres, rôties, cereal, etc..

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8

Christele

5 Aug 2025

·

Stayed 2 nights

Would like more option for breakfast. The breakfast room Needs to be bigger and hard to find where you sit.

10

Arunmanian

28 May 2024

·

Stayed 5 nights

The complimentary breakfast was excellent and was simply great!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $116	3 $116	4 $79	5 $81	6 $97	7 $172
8 $72	9 $79	10 $80	11 $80	12 $82	13 $85	14 $87
15 $73	16 $80	17 $77	18 $80	19 $148	20 $160	21 $142
22 $71	23 $77	24 $80	25 $80	26	27	28
29 $71	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $72	2 $80	3 $95	4	5
6 $83	7 $89	8 $89	9 $92	10 $107	11 $92	12 $108
13 $83	14 $92	15 $89	16	17	18	19
20 $88	21 $94	22 $91	23 $91	24 $89	25 $92	26 $108
27 $95	28 $92	29 $92	30 $102	31 $121

Comfort Inn Gatineau Centre

Prices for Comfort Inn Gatineau Centre

Monthly average prices

About this property

Location

Room options

Deluxe 2 Queen Beds, Ground Floor, Pet Friendly

Room, 1 King Bed

Room, 1 King Bed (Upgrade)

Standard 2 Queen Beds, 2Nd Floor

Guest reviews of Comfort Inn Gatineau Centre

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Gatineau Centre

Prices for upcoming dates

Business details