Hotel Maya Palenque
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About this property
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has facilities measuring 900 square feet (84 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite to eat at Chan Bahlum, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Location
Located in Palenque, HOTEL MAYA PALENQUE is within a 10-minute drive of Palenque National Park and Misol-Ha Waterfalls. This hotel is 4.1 mi (6.7 km) from Palenque Archaeological Zone and 4.1 mi (6.7 km) from Museo de Sitio Palenque.
What's nearby
El Panchán(0.5 miles)
Museo Del Textil(1.1 miles)
Palenque National Park(3 miles)
Palenque Archaeological Zone(4.1 miles)
Museo de Sitio Palenque(4.1 miles)
Misol-Ha Waterfalls(4.5 miles)
Cascadas de Roberto Barrios(18.4 miles)
The preferred airport for HOTEL MAYA PALENQUE is Palenque, Chiapas (PQM-Palenque Intl.)(1.8 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
El Panchán (0.5 miles)
Museo Del Textil (1.1 miles)
Palenque National Park (3 miles)
Palenque Archaeological Zone (4.1 miles)
Museo de Sitio Palenque (4.1 miles)
Misol-Ha Waterfalls (4.5 miles)
Room options
4
Junior Double Room
Room details
Sleeps 2
592 ft²
7
Comfort Double Room
Room details
Sleeps 4
Guest reviews
Very good
Based on 433 verified reviews
Who stays here?
Couple
30%
Family
47%
Group
21%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Maya Palenque, travellers highlight a very convenient location by the ADO bus station and restaurants, friendly staff, generally clean rooms, and a pleasant pool area, while noting traffic noise and the lack of an elevator.
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What guests think
At Hotel Maya Palenque, travellers highlight a very convenient location by the ADO bus station and restaurants, friendly staff, generally clean rooms, and a pleasant pool area, while noting traffic noise and the lack of an elevator.
Several reviews mention the pool being closed for maintenance during some stays and hot water taking time or running low. There are isolated reports of pests and of staff not resolving nighttime disturbances or a billing issue. Overall, expect a convenient, good-value base with comfort and some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
The pool area is frequently praised, though several guests found it closed or under maintenance during their stay. Facilities include on-site dining and parking, but the property lacks an elevator.
Related guest reviews
Leonor
Jun 14, 2025
·
Stayed 3 nights
Luis Manuel
Feb 26, 2025
·
Stayed 2 nights
Samuel
Jun 26, 2025
·
Stayed 2 nights
Daisy
Oct 12, 2024
·
Stayed 1 night
Karen Yaiti
Jun 22, 2025
·
Stayed 2 nights
Tomas
Nov 6, 2025
·
Stayed 1 night
roberto
Dec 1, 2025
·
Stayed 1 night
Pierre
Feb 10, 2026
·
Stayed 2 nights
fernando
Jun 16, 2025
·
Stayed 1 night
Lizz
Jul 29, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are often described as clean with attentive housekeeping. A few guests reported cockroaches and some areas needing better upkeep.
Related guest reviews
gloria del carmen
Sep 7, 2025
·
Stayed 3 nights
Hector
Oct 29, 2025
·
Stayed 3 nights
David
Mar 10, 2025
·
Stayed 2 nights
Alma
Feb 23, 2025
·
Stayed 5 nights
Maria
Nov 25, 2024
·
Stayed 2 nights
RODOLFO
Dec 26, 2024
·
Stayed 1 night
roberto
Dec 1, 2025
·
Stayed 1 night
Andrea
Jan 31, 2025
·
Stayed 1 night
Melissa
Feb 10, 2026
·
Stayed 5 nights
LAURA ROSIO
Jul 9, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, and some are spacious, but the building is older and bathrooms could use updates. Traffic and hallway noise are common complaints, and a few guests had plumbing or AC issues.
Related guest reviews
Rodrigo
Jan 8, 2026
·
Stayed 1 night
Olga Maria
Jun 30, 2025
·
Stayed 1 night
Marco Antonio
Oct 24, 2024
·
Stayed 2 nights
Tomas
Nov 6, 2025
·
Stayed 1 night
JAVIER
Jan 19, 2025
·
Stayed 2 nights
Gerardo
Aug 18, 2025
·
Stayed 2 nights
Gerardo
Jul 17, 2024
·
Stayed 2 nights
CARLOS ENRIQUE FERRIÑO
Oct 31, 2024
·
Stayed 7 nights
DANIEL
Aug 17, 2025
·
Stayed 1 night
Lizz
Jul 29, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful. A small number of guests mentioned weak response to nighttime noise or a billing problem.
Related guest reviews
gloria del carmen
Sep 7, 2025
·
Stayed 3 nights
María Cristina
Jan 16, 2025
·
Stayed 2 nights
PAOLA
Jan 17, 2025
·
Stayed 2 nights
JAVIER
Jan 19, 2025
·
Stayed 2 nights
roberto
Dec 1, 2025
·
Stayed 1 night
Isabel
Nov 15, 2024
·
Stayed 7 nights
Laura
Jul 13, 2024
·
Stayed 1 night
ROSAMARIA
Dec 2, 2024
·
Stayed 2 nights
Heather
Dec 18, 2024
·
Stayed 1 night
Rafael
Mar 15, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Very convenient location across from the ADO bus station and within walking distance of restaurants and attractions. Some street and bus noise is noted.
Related guest reviews
Gerardo Emilio
Mar 5, 2025
·
Stayed 3 nights
Jesus
Sep 19, 2024
·
Stayed 2 nights
Jorge Javier
Aug 7, 2024
·
Stayed 1 night
Alan
Sep 25, 2024
·
Stayed 1 night
Kate
Jul 14, 2025
·
Stayed 2 nights
Jorge
Apr 23, 2025
·
Stayed 1 night
Sandra mareli
Apr 9, 2025
·
Stayed 3 nights
Heather
Dec 18, 2024
·
Stayed 1 night
Monica
Aug 24, 2025
·
Stayed 2 nights
Luis
Jan 2, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site restaurant receive praise for taste and value. Occasional downsides include limited menu variety, slow poolside service, or an overcharge report.
Related guest reviews
gloria del carmen
Sep 7, 2025
·
Stayed 3 nights
Vladimir
Jul 16, 2024
·
Stayed 2 nights
Mats
Jan 14, 2025
·
Stayed 2 nights
David
Mar 10, 2025
·
Stayed 2 nights
Veronica
Aug 5, 2025
·
Stayed 2 nights
Drew
Jun 12, 2024
·
Stayed 2 nights
Liliana
Sep 21, 2025
·
Stayed 1 night
Geendiht
Jul 23, 2025
·
Stayed 2 nights
JAVIER
Jan 19, 2025
·
Stayed 2 nights
Pierre
Feb 10, 2026
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Daniel
May 23, 2026
·
Stayed 3 nights
Laura
Apr 5, 2026
·
Stayed 2 nights
Roberto
Mar 16, 2026
·
Stayed 2 nights
Magdalena G
Mar 16, 2026
·
Stayed 1 night
eric
Mar 14, 2026
·
Stayed 3 nights
FAQs about Hotel Maya Palenque
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee, approximately MXN 100 to 300 per person.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of MXN 300 per vehicle (maximum occupancy 4). Guests must contact the property 72 hours prior to arrival to arrange pick-up.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
Located in Palenque, the hotel is within a 10-minute drive of Palenque National Park and Misol-Ha Waterfalls, approximately 4.1 miles from Museo de Sitio Palenque and 4.5 miles from Palenque Archaeological Zone.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and there is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not provide extra beds or cribs, and guests should inquire directly for any specific needs or requests.
Have a question?
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 82.89732782173157USD
- 2026-09-17: 82.89732782173157USD
- 2026-09-18: 84.83345541572571USD
- 2026-09-19: 84.83345541572571USD
- 2026-09-20: 84.83345541572571USD
- 2026-09-21: 78.87402063560486USD
- 2026-09-22: 76.17520742225648USD
- 2026-09-23: 85.42123595619202USD
- 2026-09-24: 84.83345541572571USD
- 2026-09-25: 85.32857321739198USD
- 2026-09-26: 84.83345541572571USD
- 2026-09-27: 79.14924175453186USD
- 2026-09-28: 83.35306702423097USD
- 2026-09-29: 83.40473994255066USD
- 2026-09-30: 83.35306702423097USD
- 2026-10-01: 90.87663867759704USD
- 2026-10-02: 93.58284249305726USD
- 2026-10-03: 93.58284249305726USD
- 2026-10-04: 91.01593051147461USD
- 2026-10-05: 93.58284249305726USD
- 2026-10-06: 93.58284249305726USD
- 2026-10-07: 92.84938652992248USD
- 2026-10-08: 92.40995218658448USD
- 2026-10-09: 103.96274175643921USD
- 2026-10-10: 93.01573637390138USD
- 2026-10-11: 92.84938652992248USD
- 2026-10-12: 93.58284249305726USD
- 2026-10-13: 93.56463744354248USD
- 2026-10-14: 83.13796022224426USD
- 2026-10-15: 92.84938652992248USD
- 2026-10-16: 93.58284249305726USD
- 2026-10-17: 96.11147045516968USD
- 2026-10-18: 83.13796022224426USD
- 2026-10-19: 85.90844651412964USD
- 2026-10-20: 85.90844651412964USD
- 2026-10-21: 87.99650177001953USD
- 2026-10-22: 81.9048855457306USD
- 2026-10-23: 98.99357760620117USD
- 2026-10-24: 110.07019873809814USD
- 2026-10-25: 77.83305783081055USD
- 2026-10-26: 81.9048855457306USD
- 2026-10-27: 85.90844651412964USD
- 2026-10-28: 87.99650177001953USD
- 2026-10-29: 85.94821916198731USD
- 2026-10-30: 85.71279696083069USD
- 2026-10-31: 120.31266257476807USD
- 2026-11-01: 81.42482916069031USD
- 2026-11-02: 85.90844651412964USD
- 2026-11-03: 81.9048855457306USD
- 2026-11-04: 81.91132167434692USD
- 2026-11-05: 95.25496622085572USD
- 2026-11-06: 110.07019873809814USD
- 2026-11-07: 93.5572993812561USD
- 2026-11-08: 85.89791227912903USD
- 2026-11-09: 95.25496622085572USD
- 2026-11-10: 85.90844651412964USD
- 2026-11-11: 83.55015266609192USD
- 2026-11-12: 95.25496622085572USD
- 2026-11-13: 98.99357760620117USD
- 2026-11-14: 98.99357760620117USD
- 2026-11-15: 83.55015266609192USD
- 2026-11-16: 88.41577833366395USD
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
- Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Poolside Bar
Family Room
Beach Sun Loungers
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free Wi-Fi