The Inn at Mazatlan
92 US$
/ noche
Promedio para octubre
Precios para The Inn at Mazatlan
Selecciona fechas para ver precios y disponibilidad
92 US$
/ noche
Promedio para octubre
Precios medios mensuales
En The Inn at Mazatlan, los precios por noche son de 92 US$ de media en el mes más barato (octubre) y de 115 US$ en el mes más caro (abril), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 105 US$ |
| febrero | 108 US$ |
| marzo | 115 US$ |
| abril | 115 US$ |
| mayo | 101 US$ |
| junio | 93 US$ |
| julio | 113 US$ |
| octubre | 92 US$ |
| noviembre | 106 US$ |
| diciembre | 105 US$ |
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F
M
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oct · 92 US$
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Más caro: abril (aprox. 115 US$)
Más barato: octubre (aprox. 92 US$)
Acerca de esta propiedad
Relax at this beachfront hotel featuring a full-service spa, outdoor pools, and a restaurant with regional cuisine.
Ubicación
Ubicado en Playa Norte, el hotel está a sólo una manzana de la famosa Zona Dorada, de tiendas de artesanía, restaurantes y galerías, a 25 minutos en coche del aeropuerto internacional, a 10 minutos de la estación de autobuses y a 15 minutos de la terminal de ferries.
Piscina
Desayuno en la habitación
Nevera
Servicio de limpieza
Salones para banquetes
Servicio de despertador
Ubicación
Avenida Camaron Sabalo 6291, El Encanto, Mazatlán, Estado de Sinaloa, México
Opciones de habitación
Deluxe Quadruple Suite (Sea View)
Standard Suite (Limited Sea View)
Oceanfront Room
1
Luxury Suite, Ocean View
Aire acondicionadoNeveraMicroondas
Classic Quadruple Suite (Sea View)
Superior Deluxe Room
1
Junior Suite (Garden View)
474 ft²
1 Bedroom Deluxe Room
1
Junior Suite
1
Deluxe Room
388 ft²
Standard Suite (City View)
Standard 2 Double Suite with Extra Bed
1
Junior Suite (City View)
474 ft²
Junior 2 Double Suite (Ocean View)
1
Standard Suite (Sea View)
Junior Suite (With View)
Junior Suite (Limited Ocean View)
1
Junior Studio Suite, Oceanfront
667 ft²
1 Bedroom Oceanfront Double Or Twin Room
Junior Suite (Sea View)
Deluxe Suite (Ocean View)
1
1 Bedroom Oceanfront Suite
474 ft²
Standard 2 Double Suite (Ocean View) with Extra Bed
1
Standard Suite
Standard Double Room (Limited Sea View)
1
Junior Suite (Ocean View)
Aire acondicionadoNeveraCaja fuerte
Deluxe Double Or Twin Room
Junior 2 Double Suite (City View)
Junior Suite (Street View)
1 Bedroom Oceanfront 2 Double Suite with Extra Bed
Standard Double Room (Sea View)
1
Oceanfront Junior Suite
Junior Suite, Ocean View
Suite, 1 Bedroom, Oceanfront
Oceanfront Junior Studio Suite
Superior Deluxe Suite
1
Junior Suite, Partial Ocean View
667 ft²
Standard Room
Deluxe Suite (Sea View)
Standard 2 Double Room
Deluxe 2 Double Room
1
Classic Suite (Sea View)
Junior Suite, City View
1 Bedroom Superior Deluxe Room
Junior Suite (Limited Sea View)
Reseñas de los huéspedes sobre The Inn at Mazatlan
8.3
Muy bueno
Basado en 1249 comentarios verificados
¿Quién se queda aquí?
Trabajo
4%
Pareja
28%
Familia
49%
Grupo
14%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, The Inn at Mazatlan recibe elogios por su ubicación frente a la playa, sus cálidas piscinas y su personal generalmente amable, mientras que las críticas recurrentes se centran en las habitaciones anticuadas de los edificios más antiguos, la limpieza inconsistente, los problemas de mantenimiento, los fallos en los ascensores y el estacionamiento solo con servicio de valet parking.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, The Inn at Mazatlan recibe elogios por su ubicación frente a la playa, sus cálidas piscinas y su personal generalmente amable, mientras que las críticas recurrentes se centran en las habitaciones anticuadas de los edificios más antiguos, la limpieza inconsistente, los problemas de mantenimiento, los fallos en los ascensores y el estacionamiento solo con servicio de valet parking.
Los huéspedes aprecian la ubicación céntrica en Zona Dorada con fácil acceso a restaurantes y transporte, aunque el ruido de la calle y de la playa puede prolongarse hasta altas horas de la noche dependiendo de la ubicación de la habitación. Las opiniones sobre los restaurantes son variadas, desde comidas sabrosas hasta menús limitados junto a la piscina, servicio lento y bebidas diluidas. Las renovaciones en curso y los cortes ocasionales de servicios o las áreas cerradas han afectado algunas estancias. Espere una estancia conveniente junto a la playa con una calidad y un servicio variables en las habitaciones.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Propiedad frente a la playa con múltiples piscinas cálidas, áreas para niños y jacuzzis; los terrenos generalmente están bien cuidados. Los problemas recurrentes incluyen el estacionamiento solo con servicio de valet parking fuera del sitio, con tarifas y demoras, fallos en los ascensores, cierres por construcción, tumbonas y sombrillas limitadas y políticas estrictas con las tarjetas de toallas.
Reseñas de huéspedes relacionadas
6
jerry
29 mar 2023
·
Se alojó 21 noches
to much construction going on half of the ocean viewing area was not available do to construction blocked off ocean view patio for a full day left little room to sit and view the ocean and beach
to much construction going on half of the ocean viewing area was not available do to construction blocked off ocean view patio for a full day left little room to sit and view the ocean and beach
10
Ana Lidia
31 mar 2025
·
Se alojó 5 noches
Great beach area in Mazatlan, pools are very well maintained and clean. Very nice
Great beach area in Mazatlan, pools are very well maintained and clean. Very nice
6
Michael
6 dic 2024
·
Se alojó 4 noches
In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.
In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.
10
Luis Hector Martinez De
7 sept 2025
·
Se alojó 3 noches
Excelente ubicación, hotel en proceso de remodelación, pero con muy buena limpieza y áreas comunes & albercas en buenas condiciones, el acceso de la playa es conveniente, hotel totalmente recomendable
Excelente ubicación, hotel en proceso de remodelación, pero con muy buena limpieza y áreas comunes & albercas en buenas condiciones, el acceso de la playa es conveniente, hotel totalmente recomendable
8
Denise
7 dic 2024
·
Se alojó 21 noches
Safe as good but battery indicator would not stop beeping even after the battery was replaced. Too many people reserving lounge chairs by the pool all day and not using them. Lobby and grounds were clean and nicely decorated.
Safe as good but battery indicator would not stop beeping even after the battery was replaced. Too many people reserving lounge chairs by the pool all day and not using them. Lobby and grounds were clean and nicely decorated.
10
Jill
5 dic 2024
·
Se alojó 5 noches
I had a lovely deluxe room with partial ocean view overlooking the festive hotel lawn. Ordered room service, used the jacuzzis and warm wading pool, and enjoyed the breakfast buffet. Having beach access, resort amenities, and the Malecón right outside made for a great experience.
I had a lovely deluxe room with partial ocean view overlooking the festive hotel lawn. Ordered room service, used the jacuzzis and warm wading pool, and enjoyed the breakfast buffet. Having beach access, resort amenities, and the Malecón right outside made for a great experience.
6
LUIS EDUARDO
3 may 2023
·
Se alojó 2 noches
El hotel está muy bien ubicado. Lo que no me gustó es que sólo funcionaba un elevador, el hotel estaba lleno y era demasiado dificil poder subir, tuvimos que utilizar las escaleras aún con el equipaje. Las camas me parecieron incómodas, pero sobre todo el ruido de la calle
El hotel está muy bien ubicado. Lo que no me gustó es que sólo funcionaba un elevador, el hotel estaba lleno y era demasiado dificil poder subir, tuvimos que utilizar las escaleras aún con el equipaje. Las camas me parecieron incómodas, pero sobre todo el ruido de la calle
8
Gabriela
15 ene 2024
·
Se alojó 1 noche
El hotel muy bonito con sus tinas de hidromasaje de agua caliente, lo unico malo es que no hay estacionamiento y si llegas antes de tu reservacion no te dan la habitación , tienes que esperar hasta las 3 pm y que te den entrada al estacionamiento que esta un poco retirado !!
El hotel muy bonito con sus tinas de hidromasaje de agua caliente, lo unico malo es que no hay estacionamiento y si llegas antes de tu reservacion no te dan la habitación , tienes que esperar hasta las 3 pm y que te den entrada al estacionamiento que esta un poco retirado !!
10
yesenia
19 may 2025
·
Se alojó 2 noches
LO QUE NO ME AGRADÓ FUE EL COBRO DE ESTACIONAMIENTO
LO QUE NO ME AGRADÓ FUE EL COBRO DE ESTACIONAMIENTO
6
ENRIQUE
12 oct 2024
·
Se alojó 5 noches
Hotel remodelado, con áreas verdes bien cuidadas, la habitación agradable, le falta un poco de limpieza. El área de las albercas limpia. No tiene playa, aunque está a la orilla del mar. Demasiado ruido después de mediodía y hasta entrada la noche. El estacionamiento no es del hotel y cobran una tarifa extra por día. El personal en general es atento.
Hotel remodelado, con áreas verdes bien cuidadas, la habitación agradable, le falta un poco de limpieza. El área de las albercas limpia. No tiene playa, aunque está a la orilla del mar. Demasiado ruido después de mediodía y hasta entrada la noche. El estacionamiento no es del hotel y cobran una tarifa extra por día. El personal en general es atento.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: algunos huéspedes encontraron las habitaciones y las piscinas muy limpias, mientras que otros informaron sobre habitaciones sucias, olores a humedad o moho y ocasionales insectos. La consistencia de la limpieza varía entre estancias.
Reseñas de huéspedes relacionadas
10
david
6 mar 2023
·
Se alojó 3 noches
Limpieza excelente
Limpieza excelente
6
Veronica
28 ago 2024
·
Se alojó 4 noches
Estuvimos en planta baja, la ultima habitacion y todos los dias teniamos que matar cucarachas, el ultimo dia todas las que matamos las dejamos a la vista porque nos quejamos y no hubo respuesta en la semana que estuvimos. No tuvimos agua caliente en ningun momento para bañarnos.
Estuvimos en planta baja, la ultima habitacion y todos los dias teniamos que matar cucarachas, el ultimo dia todas las que matamos las dejamos a la vista porque nos quejamos y no hubo respuesta en la semana que estuvimos. No tuvimos agua caliente en ningun momento para bañarnos.
6
Elizabeth
20 jun 2023
·
The Inn was nice. My biggest issues was the level of cleanliness and the rundown vibe of the whole place. Housekeeping was seriously lacking even in our upgraded suite. You could visibly tell the floor was not clean, sand and hair left each day. The beds and pillows were seriously lacking. Everything was musty in the room, which I could of looked past as it’s understandable due to proximity to ocean but with the poor house keeping and general run down, scuffed floor boards , holes in wall vibe it just was unsettling. The ceviche restaurant was great that’s attached. The beach location is amazing. The Pool was nice , service was poor at times though as servers would walk right past even after tipping. I wouldn’t stay again.
The Inn was nice. My biggest issues was the level of cleanliness and the rundown vibe of the whole place. Housekeeping was seriously lacking even in our upgraded suite. You could visibly tell the floor was not clean, sand and hair left each day. The beds and pillows were seriously lacking. Everything was musty in the room, which I could of looked past as it’s understandable due to proximity to ocean but with the poor house keeping and general run down, scuffed floor boards , holes in wall vibe it just was unsettling. The ceviche restaurant was great that’s attached. The beach location is amazing. The Pool was nice , service was poor at times though as servers would walk right past even after tipping. I wouldn’t stay again.
4
John
17 dic 2022
·
Se alojó 19.338 noches
Both of our rooms were VERY dirty. Same with hallways and elevators. Rest of the property seemed fine. Our company has stayed there a few times in the past with no problem, so quite disappointed this time.
Both of our rooms were VERY dirty. Same with hallways and elevators. Rest of the property seemed fine. Our company has stayed there a few times in the past with no problem, so quite disappointed this time.
2
Melanie V
11 jul 2025
·
Se alojó 5 noches
This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
6
Grace
5 sept 2025
·
Se alojó 7 noches
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
4
John
14 dic 2022
·
Se alojó 19.339 noches
It’s gone downhill. Dirt in rooms. Poor cleaning in buildings totally. Too bad. Good location.
It’s gone downhill. Dirt in rooms. Poor cleaning in buildings totally. Too bad. Good location.
10
Cathy
13 feb 2025
·
Se alojó 14 noches
Very nice property. Very clean and quiet and very kind staff
Very nice property. Very clean and quiet and very kind staff
6
Alejandro A
17 sept 2025
·
Se alojó 3 noches
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
10
Deme
2 may 2024
·
Se alojó 2 noches
Todo muy comodo y limpio
Todo muy comodo y limpio
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Habitaciones
Las habitaciones son espaciosas, con cocinetas y muchas ofrecen excelentes vistas al mar, pero las unidades más antiguas se ven anticuadas y sufren problemas de mantenimiento, como aire acondicionado ruidoso y puertas defectuosas. Las habitaciones con vista a la calle pueden ser ruidosas por la noche.
Reseñas de huéspedes relacionadas
10
Monica
13 oct 2024
·
Se alojó 2 noches
Se escucha mucho ruido del exterior en las habitaciones
Se escucha mucho ruido del exterior en las habitaciones
8
Terry
25 feb 2025
·
Se alojó 16 noches
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
6
Melody
22 may 2024
·
Se alojó 7 noches
We liked the proximity to things and the hotel was on a good stretch of beach. The hotel is tired and needs some updating and TLC. Everything from the beds to the kitchenette to the showers were just a little rough and worn. The staff were friendly enough which was nice. The food in the restaurant was good-not amazing but good. We declined the time share breakfast invite the first day and they left us alone after that- which was also much appreciated. There is a lot of Banda music in the area in front of the hotel on the beach. A lot. The only time you get a reprieve is when the tide is high-which happens twice per day. Thank goodness. But the area is great and close to lots of restaurants and things so I would stay here again.
We liked the proximity to things and the hotel was on a good stretch of beach. The hotel is tired and needs some updating and TLC. Everything from the beds to the kitchenette to the showers were just a little rough and worn. The staff were friendly enough which was nice. The food in the restaurant was good-not amazing but good. We declined the time share breakfast invite the first day and they left us alone after that- which was also much appreciated. There is a lot of Banda music in the area in front of the hotel on the beach. A lot. The only time you get a reprieve is when the tide is high-which happens twice per day. Thank goodness. But the area is great and close to lots of restaurants and things so I would stay here again.
10
NESTOR
22 sept 2025
·
Se alojó 2 noches
Great ocean view
Great ocean view
10
KARINA
2 sept 2025
·
Se alojó 4 noches
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
8
manuel
14 ago 2025
·
Se alojó 3 noches
Demasiado ruido en las habitaciones,
Demasiado ruido en las habitaciones,
8
Paul
5 may 2025
·
Se alojó 2 noches
Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.
Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.
10
George
18 may 2025
·
Se alojó 10 noches
An older hotel and certainly dated, but clean, great service, location
An older hotel and certainly dated, but clean, great service, location
10
Francisco
23 jun 2025
·
Se alojó 7 noches
Rooms
Rooms
8
RODRIGUEZ
4 feb 2024
·
Se alojó 2 noches
La Torre de cuartos antigua , siempre tiene problemas de más vieja en el hotel The Inn at mazatlan , en cambio los cuartos De la Torre nueva es excelente. A media noche se suspendió el aire frío de la refrigeración. Y nunca fueron hasta en la mañana a repararla , aunque avisamos en la madrugada. El sofá cama es muy incómodo.
La Torre de cuartos antigua , siempre tiene problemas de más vieja en el hotel The Inn at mazatlan , en cambio los cuartos De la Torre nueva es excelente. A media noche se suspendió el aire frío de la refrigeración. Y nunca fueron hasta en la mañana a repararla , aunque avisamos en la madrugada. El sofá cama es muy incómodo.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos viajeros elogian al personal amable y servicial en todo el resort. Sin embargo, los huéspedes también mencionan el servicio lento o desigual junto a la piscina, las insistentes ofertas de membresía y multipropiedad, y las respuestas inconsistentes a las solicitudes de mantenimiento o de habitación.
Reseñas de huéspedes relacionadas
10
BRENDA
14 jul 2025
·
Se alojó 2 noches
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
4
DANIEL
2 dic 2022
·
Se alojó 19.324 noches
The location of this property is outstanding When booked through Expedia we were placed on the 4th floor with a nice view of the ocean. The main issue is that the front of the unit and bedroom sat right on top of the main street. The street noise and music were so bad we had to move rooms. You literally could not sleep until the noise subsided well after 2:00am. We were charged an additional $135.00 for the room change and an addition $42 for a 3:00pm checkout. The staff was less than friendly, and we were pressured to attend a time share presentation which we declined. Lastly the pool area has far less lounge chairs and umbrellas than guests. The chairs were reserved by 7:00am every morning. We joined the reservation gang only to have our towels and water bottles removed by the security guard? We were told that reserving was not allowed, when explained that every morning this was the norm and that the guards all see it, they finally returned our towels and water bottles.
The location of this property is outstanding When booked through Expedia we were placed on the 4th floor with a nice view of the ocean. The main issue is that the front of the unit and bedroom sat right on top of the main street. The street noise and music were so bad we had to move rooms. You literally could not sleep until the noise subsided well after 2:00am. We were charged an additional $135.00 for the room change and an addition $42 for a 3:00pm checkout. The staff was less than friendly, and we were pressured to attend a time share presentation which we declined. Lastly the pool area has far less lounge chairs and umbrellas than guests. The chairs were reserved by 7:00am every morning. We joined the reservation gang only to have our towels and water bottles removed by the security guard? We were told that reserving was not allowed, when explained that every morning this was the norm and that the guards all see it, they finally returned our towels and water bottles.
4
Tawnya
22 mar 2024
·
Se alojó 7 noches
The pool staff were horrible. We've stayed here for years and never had such lack of service. Yu can tell the staff is definitely not happy and they seem to be short staffed. But to get a drink or meals, you had to always hunt down an employee. They rarely followed up with us to see if we wanted another. The only time they were quick to arrive was when they saw us packing up to leave. Also, my room smelled horrible. It was a mold, chemical smell. I mentioned it to them and nothing was done and this was in the remodeled section. We are supposed to stay there in November and we are re thinking our plans.
The pool staff were horrible. We've stayed here for years and never had such lack of service. Yu can tell the staff is definitely not happy and they seem to be short staffed. But to get a drink or meals, you had to always hunt down an employee. They rarely followed up with us to see if we wanted another. The only time they were quick to arrive was when they saw us packing up to leave. Also, my room smelled horrible. It was a mold, chemical smell. I mentioned it to them and nothing was done and this was in the remodeled section. We are supposed to stay there in November and we are re thinking our plans.
10
Amy
25 mar 2025
·
Se alojó 1 noche
Love the staff. Love the location. Love the pools. Love the food. Love it all.
Love the staff. Love the location. Love the pools. Love the food. Love it all.
6
Roberto
10 jul 2023
·
Se alojó 4 noches
We had a good time overall, but if they had better service in the restaurants and pool areas I would definitely stay here again. Also keeping the pools clean is very essential in my opinion.
We had a good time overall, but if they had better service in the restaurants and pool areas I would definitely stay here again. Also keeping the pools clean is very essential in my opinion.
10
Larry E
28 feb 2025
·
Se alojó 28 noches
Property was in a great location, on the bus routes, making us mobile for our entire months stay. The manager, Jose Ornelas accommodated us with a one bed room,full kitchen. Thank you sir. The staff at the front desk and the bell boys were at our beckoning, 24/7, and all maintenance issue were immediate, if not sooner. We cannot say enough good about how they treated us. Thank you desk clerk’s Gabriela, Guilberto, Paulina, Teresita, Fernando, Zumaava, Cesar and anyone I may have missed. Thanks also to the bell boys Guillermo, Alfonzo, Samuel, Adrian, Carlos, and anyone I may have missed. A really special thank you goes to our housekeeper Katherine. What a sweetheart of a young lady. We appreciated everything Katherine did for us. We spoke very little Spanish and Katherine spoke minimal English yet we had no trouble communicating. We will return to The Inn for an even longer stay in 2026.
Property was in a great location, on the bus routes, making us mobile for our entire months stay. The manager, Jose Ornelas accommodated us with a one bed room,full kitchen. Thank you sir. The staff at the front desk and the bell boys were at our beckoning, 24/7, and all maintenance issue were immediate, if not sooner. We cannot say enough good about how they treated us. Thank you desk clerk’s Gabriela, Guilberto, Paulina, Teresita, Fernando, Zumaava, Cesar and anyone I may have missed. Thanks also to the bell boys Guillermo, Alfonzo, Samuel, Adrian, Carlos, and anyone I may have missed. A really special thank you goes to our housekeeper Katherine. What a sweetheart of a young lady. We appreciated everything Katherine did for us. We spoke very little Spanish and Katherine spoke minimal English yet we had no trouble communicating. We will return to The Inn for an even longer stay in 2026.
10
Connie
13 mar 2024
·
Se alojó 3 noches
This property was beautiful and great location staff was super nice and helpful. Only down side is that when I called and confirmed room I requested an ocean view and they confirmed and when we checked in they wanted to charge over 200 extra for change of room. Also didn’t like how every time we walked out of the lobby we kept getting bombarded by the staff about promotion and memberships for the hotel. Other than that great.
This property was beautiful and great location staff was super nice and helpful. Only down side is that when I called and confirmed room I requested an ocean view and they confirmed and when we checked in they wanted to charge over 200 extra for change of room. Also didn’t like how every time we walked out of the lobby we kept getting bombarded by the staff about promotion and memberships for the hotel. Other than that great.
10
Jon
8 abr 2025
·
Se alojó 7 noches
Staff always friendly.
Staff always friendly.
8
ALBERT
7 jul 2023
·
Se alojó 2 noches
I do not like the service in the summing pool they take to long for food service 😭😭😭😭
I do not like the service in the summing pool they take to long for food service 😭😭😭😭
4
Veronica guadalupe
18 jun 2025
·
Se alojó 5 noches
Mala desde expedia se supone que era todo incluido y llegando al hotel el hotel no tiene servicio todo incluidocomo lo ofrecia expedia. Una persona de recepcion del hotel con mala actirud mal servicio al cliente
Mala desde expedia se supone que era todo incluido y llegando al hotel el hotel no tiene servicio todo incluidocomo lo ofrecia expedia. Una persona de recepcion del hotel con mala actirud mal servicio al cliente
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Justo en la playa en Zona Dorada, con fácil acceso a restaurantes, tiendas y transporte. La música de la calle y de la playa puede escucharse hasta tarde, especialmente en las habitaciones con vista a la ciudad o a la carretera.
Reseñas de huéspedes relacionadas
10
Myra
28 feb 2023
·
Se alojó 1 noche
The Inn At Mazatlan is a beautiful property and in a perfect location. Mazatlan weather has been sunny the whole vacation!
The Inn At Mazatlan is a beautiful property and in a perfect location. Mazatlan weather has been sunny the whole vacation!
8
Terry
25 feb 2025
·
Se alojó 16 noches
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
8
Oscar
16 may 2023
·
Se alojó 2 noches
Exceso de ruido en la calle y en la cervecería frente al hotel, lo demás muy bien
Exceso de ruido en la calle y en la cervecería frente al hotel, lo demás muy bien
6
LUIS EDUARDO
3 may 2023
·
Se alojó 2 noches
El hotel está muy bien ubicado. Lo que no me gustó es que sólo funcionaba un elevador, el hotel estaba lleno y era demasiado dificil poder subir, tuvimos que utilizar las escaleras aún con el equipaje. Las camas me parecieron incómodas, pero sobre todo el ruido de la calle
El hotel está muy bien ubicado. Lo que no me gustó es que sólo funcionaba un elevador, el hotel estaba lleno y era demasiado dificil poder subir, tuvimos que utilizar las escaleras aún con el equipaje. Las camas me parecieron incómodas, pero sobre todo el ruido de la calle
10
Madison Cole
3 abr 2025
·
Se alojó 7 noches
Great place in the middle of all the action
Great place in the middle of all the action
8
Paul
15 dic 2023
·
Se alojó 7 noches
We enjoyed our stay. Great location for restaurants and shopping, right on the beach.
We enjoyed our stay. Great location for restaurants and shopping, right on the beach.
8
Jenna
15 abr 2024
·
Se alojó 6 noches
Location was great with lots of dining and shops, easy to get places. The property itself is older and needs an update. Not terrible, just old. Views are wonderful but the street out front is LOUD - thankfully the AC is loud enough to drown out most of it. Great to have the option for the airport shuttle (extra), and the staff was helpful. Restaurant onsite was ok, pools were nice, beach access great, and the locals are wonderful. Would stay again if we could get one of their remodeled units.
Location was great with lots of dining and shops, easy to get places. The property itself is older and needs an update. Not terrible, just old. Views are wonderful but the street out front is LOUD - thankfully the AC is loud enough to drown out most of it. Great to have the option for the airport shuttle (extra), and the staff was helpful. Restaurant onsite was ok, pools were nice, beach access great, and the locals are wonderful. Would stay again if we could get one of their remodeled units.
10
Veronica
8 jul 2024
·
Se alojó 3 noches
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
8
Mayra
26 nov 2024
·
Se alojó 4 noches
The Inn was a perfect location and central to all the restaurants and the beach. The pool and the beach were perfect temperature. November is the best time to go and best weather!
The Inn was a perfect location and central to all the restaurants and the beach. The pool and the beach were perfect temperature. November is the best time to go and best weather!
6
Alejandro A
17 sept 2025
·
Se alojó 3 noches
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los restaurantes en el sitio reciben opiniones mixtas: varios disfrutaron de comidas y café sabrosos, pero otros notaron menús limitados junto a la piscina, servicio lento, elementos de buffet vacíos y bebidas diluidas. La disponibilidad y las inclusiones del paquete con todo incluido causaron confusión a algunos.
Reseñas de huéspedes relacionadas
6
Michael
6 dic 2024
·
Se alojó 4 noches
In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.
In general the hotel was clean and comfortable, the lack of chairs around the pools and the rude people who reserved their chairs and not occupying them was annoying. The pool area bars were closed most of the time. I ended up spending most of my time away from the hotel and when I was at the hotel I just brought my own drinks.
6
LEOPOLDO
12 jun 2024
·
Se alojó 4 noches
I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice
I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice
8
Natalynn
19 feb 2024
·
Se alojó 6 noches
Everyone at the hotel was quite friendly. The chef did an excellent job as did the customer service team. I will definitely stay again.
Everyone at the hotel was quite friendly. The chef did an excellent job as did the customer service team. I will definitely stay again.
10
Edgar Adair
20 abr 2025
·
Se alojó 3 noches
Muy buena atención y la caen general del hotel muy buena, la comidas en papagayo restaurante también excelente y su ubicación inmejorable
Muy buena atención y la caen general del hotel muy buena, la comidas en papagayo restaurante también excelente y su ubicación inmejorable
10
Maria Kristina
19 mar 2025
·
Se alojó 3 noches
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful. Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful. Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
10
genaro
11 may 2025
·
Se alojó 4 noches
Excelente propiedad ! Camas excelentes , Aire Acondicionado, excelente, alberca, muy limpia y con calefacción. Además de ser grande, servicio de comida de la alberca a un excelente precio y cantidades grandes. Muy limpio el hotel y es segunda vez que voy por lo bueno.
Excelente propiedad ! Camas excelentes , Aire Acondicionado, excelente, alberca, muy limpia y con calefacción. Además de ser grande, servicio de comida de la alberca a un excelente precio y cantidades grandes. Muy limpio el hotel y es segunda vez que voy por lo bueno.
10
Michael
14 dic 2024
·
Se alojó 7 noches
It was great!! The restaurant was great as well!
It was great!! The restaurant was great as well!
10
ALBERT
29 may 2023
·
Se alojó 2 noches
The breakfast very disappointed 😪😪😪missed to many food empty containers and ask for refills a never did 😪😪😪and price $$$ is not cheap
The breakfast very disappointed 😪😪😪missed to many food empty containers and ask for refills a never did 😪😪😪and price $$$ is not cheap
6
Senen
27 nov 2023
·
Se alojó 1 noche
Alimentos muy caros, de cena pedimos un caldo muy malo y una pasta sumamente desabrida; terrible el servicio de vallet parking, tardó una hora en llegar el carro, las instalaciones tienen detalles deteriorados, en la zona kids que lo hace inseguro.
Alimentos muy caros, de cena pedimos un caldo muy malo y una pasta sumamente desabrida; terrible el servicio de vallet parking, tardó una hora en llegar el carro, las instalaciones tienen detalles deteriorados, en la zona kids que lo hace inseguro.
6
Alejandro A
17 sept 2025
·
Se alojó 3 noches
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
El hotel está en la zona dorada con restaurantes y comercios accesibles a pie. En la playa del hotel, las olas llegan hasta la pared del hotel, no hay espacio para estar en la arena, pero si te puedes meter al mar muy comodamente. El personal del hotel es muy atento y amable, pero el hotel no hace buen trabajo para tener todos los alimentos surtidos, por ejemplo de lo que ofrecen en la carta cuando estas en la alberca, no tenian pulpo, ni camarones, ni carne, ni queso, esto si es lamentable. Los cuartos son muy amplios, hay buen mobiliario, apesar de estar muy limpios, un dia nos salio un cucarachon en el baño.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
david
6 mar 2023
·
Se alojó 3 noches
Limpieza excelente
Limpieza excelente
10
Fredy
23 ene 2023
·
Se alojó 2 noches
TODO BIEN
TODO BIEN
10
Cony
16 ene 2023
·
Se alojó 19.372 noches
La ubicacion , las instalaciones, el servicio del personal , alimentos ricos y variados
La ubicacion , las instalaciones, el servicio del personal , alimentos ricos y variados
10
Myra
28 feb 2023
·
Se alojó 1 noche
The Inn At Mazatlan is a beautiful property and in a perfect location. Mazatlan weather has been sunny the whole vacation!
The Inn At Mazatlan is a beautiful property and in a perfect location. Mazatlan weather has been sunny the whole vacation!
8
Richard
18 ene 2023
·
Se alojó 19.374 noches
Property was well located and had a very nice beach. They could offer more free coffee. we did however have a junior suite and got or own coffee locally. Nice little kitchen. However the front of the hotel is on the main street and there is a lot of street noise which settles down after midnight. We did get a massage and they had an awesome massage / facial special. I would give it an 8 out of 10 and would not hesitate to go there again.
Property was well located and had a very nice beach. They could offer more free coffee. we did however have a junior suite and got or own coffee locally. Nice little kitchen. However the front of the hotel is on the main street and there is a lot of street noise which settles down after midnight. We did get a massage and they had an awesome massage / facial special. I would give it an 8 out of 10 and would not hesitate to go there again.
Política del establecimiento
Entrada
Salida
Entrada a partir de la(s) 15:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-18: 117.34513000526428USD
- 2026-10-19: 116.906269373703USD
- 2026-10-20: 108.57465813903808USD
- 2026-10-21: 106.12739214324951USD
- 2026-10-22: 108.48542651290893USD
- 2026-10-23: 113.19545682868957USD
- 2026-10-24: 115.06478145332336USD
- 2026-10-25: 106.92427561721802USD
- 2026-10-26: 111.94662518959045USD
- 2026-10-27: 108.89121713981628USD
- 2026-10-28: 109.44894478111266USD
- 2026-10-29: 109.44894478111266USD
- 2026-10-30: 116.9177124004364USD
- 2026-10-31: 116.9177124004364USD
- 2026-11-01: 126.87203219032287USD
- 2026-11-02: 128.1087441566467USD
- 2026-11-03: 126.87203219032287USD
- 2026-11-04: 126.87203219032287USD
- 2026-11-05: 113.19545682868957USD
- 2026-11-06: 133.09195104026793USD
- 2026-11-07: 154.54040575256346USD
- 2026-11-08: 143.62825494728088USD
- 2026-11-09: 128.1087441566467USD
- 2026-11-10: 108.21224137992859USD
- 2026-11-11: 128.1087441566467USD
- 2026-11-12: 126.87203219032287USD
- 2026-11-13: 126.87203219032287USD
- 2026-11-14: 136.82634341506957USD
- 2026-11-15: 131.84311940116882USD
- 2026-11-16: 126.87203219032287USD
- 2026-11-17: 283.78248920364376USD
- 2026-11-18: NO DATA
- 2026-11-20: 133.52135575752257USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 148.35945828857422USD
- 2026-11-28: 167.44101371154784USD
- 2026-11-29: NO DATA
- 2026-11-30: 123.50624060554503USD
- 2026-12-01: NO DATA
- 2026-12-02: 123.62569004478453USD
- 2026-12-03: 126.46381762886047USD
- 2026-12-04: NO DATA
- 2026-12-05: 140.26595793952941USD
- 2026-12-06: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 134.85948754386902USD
- 2026-12-12: 249.88843245239255USD
- 2026-12-13: 122.38467837829589USD
- 2026-12-14: NO DATA
- 2026-12-16: 124.38648001976013USD
- 2026-12-17: 236.84233702926633USD
- 2026-12-18: 140.5485989868164USD
Servicios populares
Piscina
Desayuno en la habitación
Nevera
Servicio de limpieza
Salones para banquetes
Servicio de despertador
Servicios
Servicio de limpieza
Salones para banquetes
Servicio de despertador
Portero/A
Mosquito Nets
Actividades
Piscina
Pool (Indoor)
General
Nevera
Desayuno en la habitación
Smoke-Free Property
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento gratuito