Luna Palace Suites Mazatlán
94 US$
/ noche
Promedio para septiembre
Precios para Luna Palace Suites Mazatlán
Selecciona fechas para ver precios y disponibilidad
94 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Luna Palace Suites Mazatlán, los precios por noche son de 74 US$ de media en el mes más barato (marzo) y de 149 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 89 US$ |
| febrero | 97 US$ |
| marzo | 74 US$ |
| abril | 101 US$ |
| mayo | 92 US$ |
| junio | 98 US$ |
| julio | 125 US$ |
| agosto | 149 US$ |
| septiembre | 94 US$ |
| octubre | 88 US$ |
| noviembre | 89 US$ |
| diciembre | 118 US$ |
E
F
M
A
M
J
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sept · 94 US$
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O
N
D
Más caro: agosto (aprox. 149 US$)
Más barato: marzo (aprox. 74 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, un tobogán acuático y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de boda...
Servicios
Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, un tobogán acuático y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás check-in exprés, check-out exprés y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 11:30 con un coste adicional.
Habitaciones
Reserva una de las 71 habitaciones climatizadas, todas equipadas con cocina básica con frigorífico y microondas. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Luna Palace Hotel and Suites, te encontrarás en una fantástica zona de Mazatlán (Zona Dorada) y estarás a menos de 15 minutos en coche de Paseo costero Malecón de Mazatlán y Plaza Machado. Además, este hotel de playa se encuentra a 9,8 km de Playa Olas Altas y a 0,2 km de Islas y áreas protegidas del Golfo de California.
Qué hay cerca
Islas y áreas protegidas del Golfo de California(0.1 millas)
Playa Sábalo(0.1 millas)
Playa Punta Camarón(1.7 millas)
Reserva Ecológica Islas de Mazatlán(1.8 millas)
Museo de Conchas y Caracoles Marinos(1.8 millas)
Bula(1.9 millas)
Club de golf y campestre El Cid(2 millas)
MonteCarlo Casino(2.2 millas)
Casino del Rey(2.2 millas)
Centro comercial Galerías Mazatlán(2.3 millas)
Monumento a la Familia(2.4 millas)
Caverna del Diablo(2.4 millas)
Paseo costero Malecón de Mazatlán(2.5 millas)
Letras de Mazatlán(2.5 millas)
Playa Brujas(2.7 millas)
El aeropuerto más cercano se encuentra en Mazatlán, Sinaloa (MZT-Aeropuerto Internacional General Rafael Buelna)(16.4 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de limpieza
Ubicación
Avenida Camaron Sabalo S/N, El Encanto, Mazatlán, Estado de Sinaloa, México
Islas y áreas protegidas del Golfo de California (0.1 millas)
Playa Sábalo (0.1 millas)
Playa Punta Camarón (1.7 millas)
Reserva Ecológica Islas de Mazatlán (1.8 millas)
Museo de Conchas y Caracoles Marinos (1.8 millas)
Bula (1.9 millas)
Opciones de habitación
19
Suite junior, cocina básica, vistas parciales al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
12
Suite estudio junior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
16
Estudio, cocina básica, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
23
Suite familiar, 1 habitación
Detalles de la oferta
2 Camas Dobles
y 2 Camas Individuales
Capacidad: 6
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
18
Junior Suite, Kitchenette, No View
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
19
Suite junior, cocina básica, vistas al jardín
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes sobre Luna Palace Suites Mazatlán
8.2
Muy bueno
Basado en 819 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
35%
Familia
48%
Grupo
9%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las opiniones sobre Luna Palace, los huéspedes suelen elogiar la ubicación frente a la playa, las habitaciones espaciosas con cocina americana y vistas al mar, y el personal amable, mientras que las desventajas recurrentes incluyen ascensores lentos, limpieza irregular y duchas a veces tibias o aire acondicionado antiguo.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las opiniones sobre Luna Palace, los huéspedes suelen elogiar la ubicación frente a la playa, las habitaciones espaciosas con cocina americana y vistas al mar, y el personal amable, mientras que las desventajas recurrentes incluyen ascensores lentos, limpieza irregular y duchas a veces tibias o aire acondicionado antiguo.
Los huéspedes destacan el ambiente tranquilo y una piscina poco concurrida. El desayuno recibe elogios frecuentes, aunque las opciones en el lugar más allá de este son limitadas y algunas indicaciones sobre todo incluido o servicio de habitaciones causaron confusión. En general, se puede esperar una estancia relajada junto a la playa con habitaciones espaciosas y servicios sencillos.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes elogian constantemente la piscina poco concurrida y el acceso directo a la playa en esta propiedad más pequeña. Varios señalan ascensores lentos.
Reseñas de huéspedes relacionadas
8
Nicholas
7 mar 2024
·
Se alojó 6 noches
Simple, clean, well kept and quiet. Lovely pool.
Simple, clean, well kept and quiet. Lovely pool.
10
Denise
14 dic 2023
·
Se alojó 6 noches
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
8
Cecilio
19 jun 2025
·
Se alojó 3 noches
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 dic 2024
·
Se alojó 14 noches
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Denis
28 feb 2025
·
Se alojó 9 noches
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jesus Alberto
14 jul 2023
·
Se alojó 3 noches
Lo tardado del Elevador
Lo tardado del Elevador
8
Johan
14 oct 2025
·
Se alojó 3 noches
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
10
Brian Claude
27 nov 2024
·
Se alojó 14 noches
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
8
Melissa
10 abr 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Brenda
10 dic 2024
·
Se alojó 26 noches
The location is perfect, the heated pool and beach are great & all the staff are great!
The location is perfect, the heated pool and beach are great & all the staff are great!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos describen las habitaciones y las zonas comunes como muy limpias, pero otros informan de limpieza descuidada y, ocasionalmente, olores a humedad o suciedad.
Reseñas de huéspedes relacionadas
4
CHISA
13 may 2024
·
Se alojó 2 noches
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Denis
28 feb 2025
·
Se alojó 6 noches
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Stephanie
12 dic 2022
·
Se alojó 4 noches
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
8
Jorge
26 ene 2026
·
Se alojó 3 noches
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
8
Cesar
30 nov 2023
·
Se alojó 3 noches
The cleanliness of the common areas is excellent 👌
The cleanliness of the common areas is excellent 👌
10
Denis
28 feb 2025
·
Se alojó 9 noches
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jacqueline
15 dic 2023
·
Se alojó 2 noches
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
2
Francisco
13 ago 2023
·
Se alojó 2 noches
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
2
Sebgamer
18 jun 2024
·
Se alojó 3 noches
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
10
amanda
14 oct 2025
·
Se alojó 1 noche
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites espaciosas con cocinas americanas y vistas al mar son lo más destacado. Algunos mencionan duchas tibias, aire acondicionado antiguo o ruidoso, ruido ocasional de la calle o temprano por la mañana, y un suministro limitado de utensilios de cocina.
Reseñas de huéspedes relacionadas
10
DEBRA JOANNE LESLIE
24 feb 2025
·
Se alojó 7 noches
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
4
CHISA
13 may 2024
·
Se alojó 2 noches
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Oscar
8 ago 2024
·
Se alojó 3 noches
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
8
Antonio
20 feb 2023
·
Se alojó 14 noches
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
10
Melissa
13 dic 2024
·
Se alojó 14 noches
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
8
Kelly
21 dic 2024
·
Se alojó 11 noches
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
10
Nancy R
19 nov 2025
·
Se alojó 1 noche
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Melissa
10 abr 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Irene
1 ene 2025
·
Se alojó 4 noches
Great view to the beach.
Great view to the beach.
10
Simona
17 feb 2025
·
Se alojó 8 noches
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como acogedor y servicial. Sin embargo, algunos informan de una recepción o servicio de piscina inconsistentes, respuestas lentas, seguridad estricta o normas de pulseras, y retrasos en el registro de entrada.
Reseñas de huéspedes relacionadas
10
Noemi
25 sept 2023
·
Se alojó 2 noches
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
6
Steph
2 ene 2025
·
Se alojó 7 noches
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
2
María Herlinda
17 ago 2024
·
Se alojó 1 noche
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
10
Nancy R
19 nov 2025
·
Se alojó 1 noche
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Ale
22 sept 2025
·
Se alojó 6 noches
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
10
César
10 feb 2026
·
Se alojó 2 noches
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
10
Angela
19 jun 2025
·
Se alojó 5 noches
The place is amazing. The staff super welcoming and friendly
The place is amazing. The staff super welcoming and friendly
8
MARTI
24 feb 2025
·
Se alojó 7 noches
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
10
HECTOR MANUEL
18 sept 2023
·
Se alojó 2 noches
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
10
Joshua
6 abr 2025
·
Se alojó 7 noches
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa y cerca de muchos restaurantes, con fácil acceso a la Zona Dorada; las vistas son un punto fuerte. Algunos señalan el ruido de la calle a veces.
Reseñas de huéspedes relacionadas
8
Roderick
26 abr 2023
·
Se alojó 7 noches
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
8
Antonio
20 feb 2023
·
Se alojó 14 noches
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
8
Cecilio
19 jun 2025
·
Se alojó 3 noches
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 dic 2024
·
Se alojó 14 noches
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Terezija
14 nov 2023
·
Se alojó 1 noche
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
10
Denis
28 feb 2025
·
Se alojó 9 noches
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jean-Paul
10 feb 2023
·
Se alojó 21 noches
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
10
Brian Claude
27 nov 2024
·
Se alojó 14 noches
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
10
Irene
1 ene 2025
·
Se alojó 4 noches
Great view to the beach.
Great view to the beach.
10
amanda
14 oct 2025
·
Se alojó 1 noche
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno, especialmente el buffet, recibe elogios frecuentes. Más allá del desayuno, las opciones en el lugar son limitadas, la cena puede ser en hoteles hermanos, el servicio de habitaciones no está disponible como se indica para algunos, y algunos informan de comida deficiente o confusión con el todo incluido.
Reseñas de huéspedes relacionadas
10
Denis
28 feb 2025
·
Se alojó 6 noches
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Jorge
26 ene 2026
·
Se alojó 3 noches
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
10
Joshua A
10 jul 2023
·
Se alojó 6 noches
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
8
Timothy David
20 feb 2025
·
Se alojó 6 noches
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
10
Juan Antonio
3 may 2025
·
Se alojó 3 noches
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
10
martha
3 nov 2025
·
Se alojó 2 noches
El servicio.. limpieza de la habitacion y la comida del buffet
El servicio.. limpieza de la habitacion y la comida del buffet
2
Luis
20 nov 2023
·
Se alojó 6 noches
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
8
Melissa
10 abr 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
David
22 nov 2025
·
Se alojó 1 noche
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
2
timothy
22 jun 2024
·
Se alojó 3 noches
Food was terrible. Service was bad. Not friendly at all.
Food was terrible. Service was bad. Not friendly at all.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Maria Lidia
13 jul 2026
·
Se alojó 2 noches
Excelente ubicación, calidad y servicio
Excelente ubicación, calidad y servicio
10
fatima yamilett
4 jul 2026
·
Se alojó 3 noches
Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente
Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente
8
CRISTINA
2 jul 2026
·
Se alojó 4 noches
El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía
El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía
10
Dalleli
30 may 2026
·
Se alojó 2 noches
Me encantó la comida , muy rico la verdad y la habiatacion con vista al mar , muy bonito , a pie de playa excelente
Me encantó la comida , muy rico la verdad y la habiatacion con vista al mar , muy bonito , a pie de playa excelente
6
Jesus
27 abr 2026
·
Se alojó 1 noche
La habitación limpia, pero la regadera se tapaba, el personal nos abrió la puerta nosotros adentro dijimos q íbamos abrir y mal íbamos a la puerta ya estaban adentro, cucarachas en el pasillo, “ Ahhh pero si cobran” una mancha en una toalla, el desayuno bueno pero muy pocas opciones
La habitación limpia, pero la regadera se tapaba, el personal nos abrió la puerta nosotros adentro dijimos q íbamos abrir y mal íbamos a la puerta ya estaban adentro, cucarachas en el pasillo, “ Ahhh pero si cobran” una mancha en una toalla, el desayuno bueno pero muy pocas opciones
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:30
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 145.77645141448974USD
- 2026-09-20: 84.32166772537231USD
- 2026-09-21: 84.32166772537231USD
- 2026-09-22: 84.32166772537231USD
- 2026-09-23: 79.3195379371643USD
- 2026-09-24: 136.2464082168579USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 78.60494671630859USD
- 2026-09-28: 79.3195379371643USD
- 2026-09-29: 77.89035549545288USD
- 2026-09-30: 77.89035549545288USD
- 2026-10-01: 77.89035549545288USD
- 2026-10-02: 137.7473081352234USD
- 2026-10-03: 137.7473081352234USD
- 2026-10-04: 96.46970972213744USD
- 2026-10-05: 158.52447153930663USD
- 2026-10-06: 158.41475404663086USD
- 2026-10-07: 79.3195379371643USD
- 2026-10-08: 90.03839749221801USD
- 2026-10-09: 155.066128527832USD
- 2026-10-10: 155.066128527832USD
- 2026-10-11: 85.75085016708374USD
- 2026-10-12: 87.18003260879516USD
- 2026-10-13: 85.75085016708374USD
- 2026-10-14: 78.60494671630859USD
- 2026-10-15: 82.89249404144286USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 95.04052728042602USD
- 2026-10-19: 100.75724828948974USD
- 2026-10-20: 100.75724828948974USD
- 2026-10-21: 93.61134483871459USD
- 2026-10-22: 95.04052728042602USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 80.03412915802001USD
- 2026-10-26: 84.32166772537231USD
- 2026-10-27: 84.32166772537231USD
- 2026-10-28: 85.75085016708374USD
- 2026-10-29: 99.32806584777832USD
- 2026-10-30: 146.49103387756347USD
- 2026-10-31: 155.066128527832USD
- 2026-11-01: 93.61134483871459USD
- 2026-11-02: 93.61134483871459USD
- 2026-11-03: 94.32593605957031USD
- 2026-11-04: 86.46544138793945USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 82.89249404144286USD
- 2026-11-09: 81.46331159973144USD
- 2026-11-10: 99.32806584777832USD
- 2026-11-11: 87.18003260879516USD
- 2026-11-12: 107.18856051940917USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 105.75938683547973USD
- 2026-11-16: 99.32806584777832USD
- 2026-11-17: 75.74658183288574USD
- 2026-11-18: 77.17576427459716USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Se ofrece alojamiento gratuito a los menores de hasta 4 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible realizar el registro de salida sin contacto personal.
- Desayuno tipo bufé: 350 MXN por adulto y 170 MXN por menor (precio aproximado)
- Cama adicional: 300.0 MXN por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de limpieza
Servicios
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
Actividades
Piscina
Jardín
Playa (cercana)
Piscina infantil
Piscina al aire libre
Piscina climatizada al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Habitación familiar
Beach Sun Loungers