Name: Gran Hotel Diligencias
Address: 1115 Independence Avenue, Zona Centro, Los Portales, Veracruz, Veracruz, Mexico, Veracruz, Veracruz, Mexico
Rating: 8.4

Guest reviews

8.4

Very good

Based on 1,001 verified reviews

Who stays here?

Business

15%

Couple

28%

Family

41%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Gran Hotel Diligencias is praised for its unbeatable central location by the Zócalo, generally friendly staff, and spacious rooms, while repeated concerns focus on aging facilities, maintenance lapses, and nighttime noise from the square.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Leticia

10 Mar 2026

·

Stayed 3 nights

We really like the location If you like live music there is plenty around

10

Angel

6 Mar 2026

·

Stayed 1 night

Personal amable

10

Karen

16 Feb 2026

·

Stayed 1 night

Very clean bedroom. Helpful staff. Lovely comfortable beds. Beautiful central location.

8

Luis David

26 Jan 2026

·

Stayed 2 nights

Pros: Clean, with nice old-style furniture in good condition. Excellent location if you are okay with not staying near the beach. Tons of restaurants (check reviews before going), live music, handicraft stores, the famous Güero Güera ice cream shops, La Parroquia restaurants, local shoe stores, and more. Gentle and helpful staff, although some do not speak English. Close to the Malecón, tourist two-story open bus rides, the Marines Museum, and many historical buildings. Cons: Outdoor live music can be annoying late at night. If you need a safe, make sure you request a room with a working one, and double-check that it is securely attached to the wall when you arrive. Far from the nicest beaches.

10

Marcelo

26 Jan 2026

·

Stayed 3 nights

Clean rooms, friendly staff and great location!

1115 Independence Avenue, Zona Centro, Los Portales, Veracruz, Veracruz, Mexico

Location

With a stay at Gran Hotel Diligencias in Veracruz (Old Town Veracruz), you'll be steps from Veracruz Cathedral and 4 minutes by foot from Veracruz Harbour. This spa hotel is 0.5 mi (0.8 km) from Flea Market and 0.6 mi (1 km) from City Museum.

Zócalo(0.1 Miles)

Veracruz Cathedral(0.1 Miles)

Fototeca(0.1 Miles)

Cascada el Encanto(0.1 Miles)

Palacio Municipal(0.1 Miles)

Veracruz Harbour(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site.

Yes, breakfast is available, and guests can enjoy breakfast in the room.

No pets and no service animals are allowed at this property.

Check-in is from 15:00 until 23:59, and check-out is at 13:00. Early or late check-in/check-out may be available upon request.

Yes, a roundtrip airport shuttle is available for a surcharge.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in Old Town Veracruz, just steps from Veracruz Cathedral and 4 minutes on foot from Veracruz Harbour. It is 0.5 miles from the Flea Market and City Museum.

Yes, there is an outdoor swimming pool available, which is seasonal.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of MXN 200.0 per night. Advance request or confirmation may be required.

Gran Hotel Diligencias

Amenities

Property description

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