Name: Holiday Inn Express & Suites Huntsville by IHG
Address: 100 Howland Drive, Huntsville, Canada, Huntsville, Ontario, CA
Price range: $154–$295 per night
Rating: 8.5

What guests think

At Holiday Inn Express & Suites Huntsville by IHG, travellers consistently praise the friendly, helpful staff, convenient highway-side location near shops and parks, and the complimentary breakfast, while noting dated décor, ongoing renovations, and recurring pool temperature or closure issues.

Guests report occasional housekeeping lapses and maintenance problems, plus noisy HVAC and hallway disturbances. Rooms are generally spacious with comfortable beds, though some feel worn and lack modern touches. Overall, it suits short stays and park trips, especially if you value location over updated décor or leisure facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The small indoor pool is frequently reported as cold and is occasionally closed during renovations; the gym is basic but usable. Parking can be tight at times, and renovation work has caused some disruption.

Related guest reviews

10

James

Dec 31, 2024

·

Stayed 2 nights

This hotel was easy to find off the highway and close to shopping. The building is in very good condition. The breakfast is good and there is a large seating area. The free weights in the weight room ranged from 5 lbs to 50 lbs and there are 3 cardio machines. The pool area is just a pool and unfortunately the pool heater was not working when I was there. The bedroom had lots of space. There is a microwave and fridge which I appreciated. The only complaint I would have made about the bathroom was the grout areas around the tub could have been cleaned better. However, I would stay here again.

8

Darrell

Apr 9, 2025

·

Stayed 2 nights

Pool was cold, could have been a lot warmer.

10

zain

May 2, 2024

·

Stayed 1 night

I really loved my stay at the holiday inn express& suites at Huntsville with my friends on a weekday. The staff was very friendly and helpful. When we got there to check in the pool was out of order. And we had planned to go swimming so staff member named Zack called the hotel beside and let us use their pool. That was a very nice gesture. Also the complimentary breakfast has a lot of choices such as pancakes, types of cereal, types of sausages, also fresh juice. They even had a 24hr gymnasium which was very clean and open. Overall I would give 9/10 for everything. Hopefully I’ll get to visit the place soon. Until next time Huntsville!

8

Catherine

May 20, 2024

·

Stayed 2 nights

Very hard to find parking.

4

Riley

Mar 16, 2025

·

Stayed 2 nights

Understaffed and unprepared, prepare to be dissapointed. Room was not ready by 4pm, some in our party could not enter their room until 7pm. Pool closed due to unsafe condition. Elevator was out of order. Desk staff did the best they could, but I will avoid this hotel in future.

8

steven

Feb 9, 2025

·

Stayed 2 nights

The pool was way to cold

8

Tiffany

Aug 10, 2024

·

Stayed 1 night

We had a great stay. The only thing that was disappointing is the pool was out of service.

8

Valerie

Apr 6, 2025

·

Stayed 2 nights

My stay was very comfortable and the breakfast was the best variety to choose from. Only thing that was disappointing was the pool was way too cold, specially since it’s an indoor pool. I picked this location for the breakfast and the pool. Now down o the breakfast..

8

Alain

Oct 5, 2025

·

Stayed 2 nights

The staff were very pleasant. The gym was basic but nice to use. There was a minor problem with the control of the shower but the staff will likely have this fixed promptly. This was a good hotel

6

Steven

Apr 7, 2023

·

Stayed 2 nights

Currently under renovation until april 30th. No lobby and pool use.

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Cleanliness

Many guests find rooms and common areas clean, but feedback is inconsistent, with reports of odors, stained or worn carpets, mildew in showers, and occasional missed details.

Related guest reviews

6

Diane

Oct 20, 2025

·

Stayed 4 nights

Room was very stuffy/old carpet/old wallpaper falling off walls - updated rooms badly needed. Staff at breakfast made you feel like you were eating too much as they would just stand there and stare at you. Other staff was so much more friendlier. If this is a pet friendly place - carpet should not be on the floors in the room.

8

Georgia

Sep 20, 2024

·

Stayed 1 night

Check in was quick and easy, and we also requested late checkout with no issues. Staff were very friendly and kind. Our room could have used some TLC, as things were a bit dated, and there was mold/mildew stains in the shower. A bear was also creating quite the mess in the parking lot with the dumpster— although not the hotels fault. Overall would likely stay here again if they gave the showers a good bleach.

10

Bradley

Jul 10, 2025

·

Stayed 1 night

Have stayed here numerous times and choose this location in Huntsville specifically for the great staff we have encountered as well as their commitment to cleanliness. You always notice people cleaning both the lobbies and hallways and it gets noticed by guests. Big kudos to the staff here.

10

Blanche

Aug 30, 2024

·

Stayed 2 nights

Very clean common areas and room. Hospitable staff and easy checkin/checkout process. Great breakfast service! Overall, very pleased with our stay.

6

Dale

Apr 28, 2025

·

Stayed 1 night

The rooms were okay but the furniture was beat. The bathtub didn’t drain. Fingerprints all over the elevator, was afraid to touch anything. Breakfast was good and people were friendly.

4

Karen Doiron

Sep 1, 2024

·

Stayed 2 nights

The room was dated and dirty. The toilet seat was yellow, mold on the tile in the bathroom. Bedspreads were worn. Very disappointing since I have stayed at other Holiday Inns that were fabulous.

10

Jillian

Aug 30, 2024

·

Stayed 3 nights

Breakfast offerings were excellent. Hotel lobby, pool area and room were very clean. 10/10 hotel

8

Leeann

Apr 7, 2025

·

Stayed 2 nights

The room was nice and big for us. We did notice that the toilet seat could be changed as it was stained. There were also some sunflower seeds on the carpet from the previous guests. Loved the breakfast and their staff!

6

Chris

Nov 3, 2025

·

Stayed 1 night

Staff were very friendly and helpful! Very clean rooms and lobby. 3 star because of the smell of rooms and hallways. Very strong varsol paint thinner.

10

Dec 1, 2025

·

Stayed 1 night

The room is spacious and clean. Front desk staff is very friendly and helpful.

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Rooms

Rooms are generally spacious with comfortable beds and suites available, but decor feels dated and some experience loud HVAC, weak water pressure, or issues like faulty locks and thermostats.

Related guest reviews

6

Martin

Mar 3, 2025

·

Stayed 1 night

Stay was ok. Room was fairly clean however I did not realize that my door did not close properly. If you pulled it hard enough when you left the room it would close and latch. If you slammed it from the inside it would not. The only thing that kept people from coming in my room when I was there was the little flip bar on the door. Bathroom door also did not stay closed. Could not change rooms as there was a cross country skiing race going on in town and the hotel was full. The hotel seems a little old and in need of an update.

8

Sharon

Aug 23, 2025

·

Stayed 1 night

The Hotel is in a great location in Huntsville. It’s definitely looking tired and the Reno’s will be welcomed.

8

Tracy

Dec 28, 2024

·

Stayed 1 night

The lobby and breakfast area was updated and really pleasant. Rooms are out of date, bathroom was clean but stained, same with the carpet. Beds were clean. Breakfast was okay - same thing you find in any HIE. Well located near restaurants, gas stations, and highway access.

8

Brad

Sep 24, 2024

·

Stayed 1 night

Large comfortable room. However the air conditioning was particularly loud and made it difficult to sleep.

4

Abhishek

Mar 31, 2024

·

Stayed 1 night

They intentionally gave us the room with broken room lock , when i went to reception the staff told me to stay in the same room without locking it . Then after some argument he changed the room .

10

Alison

Nov 15, 2025

·

Stayed 1 night

My room is was upgraded at no extra charge. Check in was smooth. Bed was SO comfortable. 10/10 would stay here again

8

Janet

Nov 6, 2025

·

Stayed 1 night

The room was good, water pressure not so great, but the staff were amazing! I believe her name was Julie at the front desk and she was very friendly, efficient and helpful at every turn.

8

Sandra

Jul 18, 2025

·

Stayed 2 nights

We found the air conditioning too noisy.

8

Mona

Jul 18, 2025

·

Stayed 2 nights

Friendly and polite staff . The room was spacious and clean except for the old carpets. Good breakfast variety and the bakery was fresh. Highly recommend

10

Dec 1, 2025

·

Stayed 1 night

The room is spacious and clean. Front desk staff is very friendly and helpful.

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Service

Staff are widely praised as friendly, helpful and responsive, and some guests received upgrades. However, several reviews mention delayed check-in, key or billing problems, and uneven follow-up.

Related guest reviews

10

Steven

Nov 24, 2025

·

Stayed 2 nights

Great staff

10

Marlyn

Jun 26, 2025

·

Stayed 1 night

The staff were kind, helpful. The location was very clean, bright and breakfast was great. The desk clerk A. Arora helped me with a matter.

4

Jen

Jul 28, 2024

·

Stayed 1 night

Although staff is very friendly, the check in left a lot to be desired. It took us about an hour because the keys wouldn't work - 3 x. They finally came up and when we got in the room, the floor was soaked. We requested to move to a new room and the keys didn't work there either. There was a problem with the key system that they required someone to come and fix. It happens, it was just unfortunate because it took so long just to get into a room. The breakfast was well done and good. The bed is comfortable and the room clean enough - some long term stains there that could use replacing (couch). Main issue is that we paid on Expedia and then upon leaving they charged us again. We thought it was a deposit that we would get back later but no, it was a charge for the room. We didn't revel in the check in and now the check out is an issue. Most likely won't stay here again.

10

Neil

Jul 16, 2025

·

Stayed 1 night

The staff was very friendly and helpful I interacted with several staff members. All were exceptional

6

chris

Feb 19, 2025

·

Stayed 1 night

The property was easily accessible. Enjoyed the breakfast with other guests. We had to park at the building next door which wasn’t plowed & our car got stuck. Our room keys didn’t work. Hotel only owns one shovel. Our shower didn’t drain so we bailed the water out into the toilet for 30 minutes for the next shower. Then they charged us for two bottles of water for the road- but they had to figure out how to do it first.

6

Jason

Jul 15, 2024

·

Stayed 1 night

While the building as a whole was nice, the outside seemed a bit dated. The lobby was constantly noisy when one may want some quiteness. The worst thing was the check in process. It took nearly 2 hours of sitting/standing in the lobby. we arrived before, maybe 10 minuets, check in time and we were told that the room wasn't ready and wouldn't be ready for about an hour. So we left to drive around town for a bit and when we came back, it was worse then before. It took about another 30-60 min before we finally got into our room. The lady at the desk said to come back to her in the morning but never said what for nor did she talk anymore about it? So what was she gonna do...refund our stay...doubtful.

10

Matthew

Nov 23, 2025

·

Stayed 1 night

Friendly Staff!!

10

Barb

Oct 27, 2025

·

Stayed 2 nights

Warmly greeted with friendly and helpful front desk staff. Responsive to requests, quiet, nicely renovated. Breakfast was plentiful and the staff kept up to high demand for food and beverages. Clean and inviting everywhere.

4

Valarie

Oct 7, 2025

·

Stayed 1 night

We paid for our stay to Expedia when we arrived. The front desk charged us $100 for a deposit that I have never received back.

4

Julia

Mar 15, 2025

·

Stayed 1 night

Check in was delayed….went back at 6 and room was still not ready so we cancelled the reservation and left.

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Location

Convenient highway access with shops, restaurants and parks nearby; several guests found it easy to reach downtown and area attractions.

Related guest reviews

10

Mark

Aug 8, 2025

·

Stayed 2 nights

Easy driving distance to everything we needed. Good breakfast selection.

10

Brenda

Feb 23, 2025

·

Stayed 1 night

Very helpful staff and fast check in. Convenient location close to parks and downtown.

8

Nidhal

Sep 3, 2024

·

Stayed 1 night

I liked the location of the hotel, all activities nearby

10

Monika

Aug 20, 2025

·

Stayed 2 nights

This property is conveniently located to shopping and dining and historical attractions.

8

Susan

Sep 3, 2025

·

Stayed 1 night

Close to everything

10

Paul

Sep 8, 2025

·

We stay at the Holiday Inn Express in Huntsville most years before we head out on a canoe trip in Algonquin. It is clean and very convenient with restaurants and shopping nearby as we take care of any last minute needs. The staff are excellent.

10

Sean

Jun 28, 2024

·

Stayed 1 night

Easy access from the highway. Decent amenities in the area. Room had a stale smell that needed lots of A/C.

10

Virginia L

Jul 16, 2025

·

Stayed 1 night

Great location, excellent service, room was modern, clean and comfy beds. Quick cab ride to downtown! Highly recommend - will be back ;)

10

Edward

Sep 22, 2025

·

Stayed 1 night

Very convenient location, right off the highway. Room was clean and comfortable. No problem staying there. Would return if passing through the area again.

8

Brittany

Nov 24, 2025

·

Stayed 1 night

Convenient location in town and close to the highway. Clean rooms any nice Christmas decorations

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Dining

The complimentary breakfast is often highlighted for its variety and plentiful service with attentive staff, though a few guests found quality average, fruit limited, or disliked disposable dishes and cutlery.

Related guest reviews

10

Samantha Leigh

Feb 23, 2025

·

Stayed 2 nights

Thanks for a great stay! We enjoyed our time spent here. The complimentary breakfast was delicious!

10

Roberta

Jun 1, 2025

·

Stayed 1 night

Great place to stay. Very convenient and great breakfast

10

Robert

Sep 7, 2025

·

Stayed 2 nights

Room was freshly renovated and clean. Great breakfast, clean warm pool!

6

Kevin

Oct 15, 2023

·

Stayed 3 nights

The room was fine although you wonder how clean the carpeting is. We could only take the breakfast 2 of our 3 days. Healthy choices are lacking and it’s disturbing to see all the paper and plastic thrown in the garbage. No effort at recycling is made.

6

Christina

Aug 30, 2025

·

Stayed 2 nights

The continental breakfast was very disappointing. Had to leave to go eat breakfast somewhere else. The hotel room was clean and staff were friendly. Was in a great location. Walking distance to a variety of places.

10

Blanche

Aug 30, 2024

·

Stayed 2 nights

Very clean common areas and room. Hospitable staff and easy checkin/checkout process. Great breakfast service! Overall, very pleased with our stay.

10

Celso

Nov 2, 2025

·

Stayed 1 night

Friendliness of staff, location of hotel, included breakfast, room size

10

Jillian

Aug 30, 2024

·

Stayed 3 nights

Breakfast offerings were excellent. Hotel lobby, pool area and room were very clean. 10/10 hotel

10

Lori

Jul 25, 2025

·

Stayed 3 nights

Great for a short stay. Breakfast is well done.

10

ida

Mar 22, 2025

·

Stayed 1 night

Very nice property, clean and tidy. Very comfortable beds, and excellent breakfast. One of the best breakfasts I have had in a hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$111
March	$114
April	$127
May	$163
June	$172
July	$203
August	$195
September	$156
October	$162
November	$104
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $209	18 $216	19 $245
20 $224	21 $216	22 $237	23 $221	24 $229	25 $291	26 $295
27 $201	28 $250	29 $241	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $234	5	6 $228	7 $220	8 $227	9 $268	10
11 $234	12 $194	13 $241	14 $272	15 $218	16 $208	17 $207
18 $176	19 $161	20 $164	21 $160	22 $157	23 $171	24 $182
25 $160	26 $160	27 $154	28 $157	29 $157	30 $168	31 $182

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Transfer Shower (Mobility)

Standard Room

Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed (1 King Suite Sofa Bed)

Suite, Multiple Beds (2 Queen Suite Sofa Bed)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Huntsville by IHG

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