Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a maximum pet fee of CAD 40 per accommodation, per night. A pet deposit of CAD 150 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district of Orillia, within a 15-minute drive of Casino Rama and The OPP Museum. It is approximately 1.3 miles from Sunshine and Company and 1.4 miles from Lake Simcoe.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Up to 3 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Plus Mariposa Inn in Orillia

Average nightly price at Best Western Plus Mariposa Inn & Conference Centre by month, last 12 months (USD)
Month	Average price
January	$107
February	$121
March	$100
April	$106
May	$123
June	$117
July	$119
August	$127
September	$117
October	$126
November	$121
December	$101

What guests think

At Best Western Plus Mariposa Inn & Conference Centre, guests praise friendly staff and a convenient location near restaurants, but also note an older property with mixed cleanliness, dated rooms, and pool facilities that sometimes need maintenance or close.

Breakfast feedback ranges from tasty and plentiful to limited or not included, and the attached restaurant is occasionally closed. Several reviews mention unreliable key cards and a parking lot with potholes. Overall, expect a straightforward stay with convenient access, best when amenities are fully operational.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub, and sauna are popular, but recurring closures and maintenance issues are noted. On-site parking is convenient yet potholed, and EV charging is available.

Related guest reviews

10

Ted

Apr 6, 2024

·

Stayed 1 night

Parking lot needs repair

8

TERRY

Jul 2, 2024

·

Stayed 3 nights

We did like the hotel Terri was Great!! The only problems We had was the mattress was horrible. We ended up with A very sore back..Also your parking lot needs to be repaved.

4

Jeff

May 2, 2023

·

Stayed 1 night

Outside was old but OK. Phone in room didn't work; toilet paper and kleenex must have been purchased at Home Depot abrasives department. Really poor quality. Pool & sauna were out of order.

10

Jennifer

Nov 16, 2025

·

Stayed 1 night

Friendly staff, nice pool and hot tub….all round fantastic experience.

8

Heather

May 24, 2023

·

Stayed 1 night

Extremely disappointed as pool was not opened due to maintenance. A nice idea for outdoor patio. However, the outdoor property is not well cared for. The grass was not cut.

8

Krysia

Apr 27, 2024

·

Stayed 1 night

Very clean! Pool was broken. Was not notified before arriving for check in. Daughter disappointed. Choose the hotel for the pool. Other than that excellent stay.

10

Dana

Jul 31, 2024

·

Stayed 1 night

A nice, basic hotel, with dog-friendly rooms and a pool. Great service when we asked for a room change. Nice, shallow indoor pool. Charged our electric car. Couldn't ask for more at that price point! Would book again!

6

David

Jul 13, 2024

·

Stayed 3 nights

Electric car charger was welcome.

8

Amanda

Sep 22, 2025

·

Stayed 2 nights

Customer service was great, pool, hot tub and sauna were lovely and clean. And to top it off the breakfast was so tasty.

6

Laura

Jun 18, 2023

·

Stayed 1 night

Although this hotel was farther away from our event, we booked it because it had a pool available. When we checked in, we asked about pool hours and were told the pool had been closed for over 2 months. The front desk staff did offer us breakfast vouchers for the inconvenience, but we did not have time for breakfast before hitting the road. They should update travel sites if the amenities are not available. The hotel was older and in need of a few upgrades (carpets for example). Overall the stay was ok for one night.

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Cleanliness

Feedback is mixed: many found rooms clean, while others reported odors, bathroom grime, stained bedding, and occasional bugs.

Related guest reviews

10

Kelly

Oct 26, 2025

·

Stayed 2 nights

Clean, spacious, quiet and in area with variety of meal options.

10

Denise

Nov 20, 2025

·

Stayed 1 night

The bath tub had long black hair. My hair is blond and short. I move the shower curtain and it was on the curtain.

2

Scott

Jul 18, 2025

·

Stayed 2 nights

Previously was our go-to property. No more. We checked in for two nights and were at the hotel for about an hour before we found excessive dirty and unsanitary conditions. Caked/Clogged AC Filter, mystery stains on pillows, hairs on the bed, sticky drink rings on surfaces, mystery splatter on wall, dirty dishes, spiders and plenty of webs. The front staff was friendly and came to take pictures to report, and offered another room. The second room was… only slightly better, still had garbage on floor, clogged AC Filter, spiders and webs, etc. As such, especially with a cancer patient immune system, we left and booked elsewhere. As of this review two weeks after, still fighting for refund. We properly informed the staff we were refusing the stay and they assured us manager would authorize a refund and review issues with housekeeping, have heard nothing back and so far can’t get a response or approval from hotel manager.

4

Scott

Sep 19, 2025

·

Stayed 5 nights

My room smelled like wet dog for the whole stay (5 nights), even with the window left open. There were used towels and a bikini left over in the bathroom from the previous guest. The underside of the toilet seat had urine stains. The sink had what looked like dog hair in it. The air conditioner was loud. The breakfast was poor. The front desk staff were great, as was the bed. Very comfortable.

10

Virginia

Oct 12, 2025

·

Stayed 1 night

Staff was very friendly. Rooms were clean and comfortable

10

Nicole

Oct 27, 2024

·

Stayed 1 night

Clean

4

Sophie

Aug 31, 2025

·

Stayed 1 night

Service was good and nice breakfast BUT very outdated!! Was disappointed! Mucky smell, very old building. Peeling ceiling in bathroom, patches, tub rusted around drain, dirty mirror and sink spout. Deceiving online pictures!!

6

ginette

Oct 20, 2024

·

Stayed 1 night

Smelled like manure upon arrival. Bathroom door worn on bottom, holes under bathroom sink, mold in corner of tub. Beds hard as a rock, heater very noisy.

6

Gerard

Sep 30, 2025

·

Stayed 2 nights

Room was pass due a redo,bedding was stained, bathroom mirrors were not cleaned properly finger prints on both of them, dead spider on floor in bathroom corner , Shower grouting very old and turning colour .Stay there is about $50.00 over priced

10

Angela

Oct 25, 2023

·

Stayed 3 nights

Friendly staff and very clean

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Rooms

Rooms are basic and dated; while some find them comfortable, several mention hard mattresses, thin walls, and heating or AC that can be noisy or ineffective.

Related guest reviews

2

Kenneth

Mar 30, 2025

·

Stayed 1 night

Mechanical noise kept me up

6

D

Jul 5, 2025

·

Stayed 1 night

Air conditioner did not work. Room was clean. Bed was fine. Terrible pillows but that is normal for most hotels. No breakfast, no perks or anything extra. Not worth the price of the room.

6

Jennifer

Oct 6, 2025

·

Stayed 1 night

Staff were friendly and we always felt safe in the hotel and parking lot. Hotel needs some updating and cleaning, and the beds were very hard.

8

karen

Jul 14, 2025

·

Stayed 2 nights

Mattress was not comfortable, hard and lumpy.

10

Brian

Aug 18, 2025

·

Stayed 1 night

Bed was old and uncomfortable

2

Sean

Nov 9, 2025

·

Stayed 1 night

Heating in room did not work, we were cold all night. Loud neighbours were not kept quite late at night, even after filing a complaint with front desk.

8

Richard

Aug 21, 2023

·

Stayed 1 night

A quick overnight at this BW...an older hotel, but the room was clean and tidy, the bed was comfortable and the parking generous in the lot. Handy that there's a Kelsey's right across the street to walk to for a good meal. Nice touches--the shampoo, conditioner and body wash in squeeze containers mounted on the shower wall (with easy to read labels, for those without their glasses)...good sized bath towels...a makeup towel, so regular white towels don't get stained with makeup removal. A few little things that make a big difference in your impression. Improvements--the walls are thin (older hotel, after all)...a free breakfast buffet would have been nice...a repairman had left behind a tool, obviously having tried to fix the toilet that wasn't completely fixed (you needed to hold down the handle to completely flush)...but at least they were working on it!

6

Michael

Oct 11, 2025

·

Stayed 1 night

Tired. More rundown than photos suggest.

6

Joseph

Apr 7, 2024

·

Stayed 1 night

The service was great. Very friendly. No issues there’s. The room was just very very outdated. I woke up to the person in the next room snoring. The tub was clogged. The was zero view, it’s in a very industrialized area.

6

PAUL

Sep 20, 2025

·

Stayed 1 night

Good location Premises and rooms need to be updated

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, though some guests experienced slow check-in, rude interactions, or poor follow-up on issues.

Related guest reviews

8

Douglas

Jan 25, 2026

·

Stayed 1 night

Staff were very courteous and helpful

2

Scott

Jul 18, 2025

·

Stayed 2 nights

Previously was our go-to property. No more. We checked in for two nights and were at the hotel for about an hour before we found excessive dirty and unsanitary conditions. Caked/Clogged AC Filter, mystery stains on pillows, hairs on the bed, sticky drink rings on surfaces, mystery splatter on wall, dirty dishes, spiders and plenty of webs. The front staff was friendly and came to take pictures to report, and offered another room. The second room was… only slightly better, still had garbage on floor, clogged AC Filter, spiders and webs, etc. As such, especially with a cancer patient immune system, we left and booked elsewhere. As of this review two weeks after, still fighting for refund. We properly informed the staff we were refusing the stay and they assured us manager would authorize a refund and review issues with housekeeping, have heard nothing back and so far can’t get a response or approval from hotel manager.

8

Gitte

Sep 6, 2025

·

Stayed 1 night

Very friendly staff but super slow check in process

2

Rob

Jan 4, 2026

·

Stayed 1 night

Front desk staff was one of the worst I've seen

10

Amanda

Feb 10, 2024

·

Stayed 1 night

Amazing room and amazing staff

10

Kathryn

Dec 19, 2023

·

Stayed 1 night

Great staff! Requested some accessibility supports and they were in place when I arrived. Very clean and quiet.

10

Angela

Jun 15, 2025

·

Stayed 3 nights

Pleasant staff, very friendly! Clean rooms and great breakfast service!

4

Elisa

Aug 25, 2025

·

Stayed 1 night

After entering our room with the manager and cleaners in the hallway who offered to assist with luggage, after about 15 minutes a worker entered our room having just seen us enter a few minutes previously and then the manager was trying to open our door after seeing us enter and also right outside our door when the worker entered. There was a pile of dirty sheets on the floor when we entered our room also that we had to get removed. Breakfast was less than continental with very few choices. Depite raising these issues upon check out, no offer of any kind of discount was made either.

4

kristy

Jan 4, 2026

·

Stayed 2 nights

Hotel was dated. One staff member was horrible. She was rude, confrontational and in the wrong job. She will hurt this hotel. Threatening, slammed doors in another guests face. Will never stay here again. The man at check in was great and allows our kids a special room for mini sticks

10

Christina

Nov 9, 2025

·

Stayed 1 night

Friendly professional front desk

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Location

Convenient spot near restaurants, the highway, and Casino Rama, with easy access to local trails and events like Mariposa.

Related guest reviews

10

Laura

Jul 14, 2024

·

Stayed 1 night

Very clean, friendly staff and a great location.

10

Barbara

May 4, 2025

·

Stayed 1 night

Liked the location and room

8

Stephen

Nov 3, 2024

·

Stayed 1 night

Good location. Comfortable stay.

8

Teri

Apr 1, 2024

·

Stayed 1 night

convienient to Casino Rama

8

Mitchell

Sep 2, 2025

·

Stayed 1 night

What I liked about this hotel, well it was easy to get to and all the restaurants were close by, the highway was right there when we needed it.

10

Kazumi

Aug 28, 2025

·

Stayed 1 night

It's a great location!

10

Doug

Nov 5, 2024

·

Stayed 1 night

location was easy to find,,quiet area with dining facilities available and within walking distance,,,staff very friendly and helpful,,,,

8

GLORIA

Oct 14, 2025

·

Stayed 3 nights

Close to many dining options. Walkable.

10

Frances

Jan 25, 2025

·

Stayed 2 nights

We came to Orillia to snowmobile as they have snow :) The hotel was perfect for us!! It's right on the OFSC trails, nice big parking lot at back to park trailer, load machines etc. Our room faced the parking lot and we literally were able to park machines right outside our window. Restaurants within walking distance and gas station a couple minutes down trail. Also, added bonus, trails were beautifully groomed there. We had a great time and definitely would choose this hotel to sled out of.

10

James

Jan 28, 2024

·

Stayed 1 night

Central location.

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Dining

Breakfast ranges from tasty and well stocked to limited or disorganized, and the attached restaurant earns praise but was occasionally closed or under renovation.

Related guest reviews

10

Timothy

May 2, 2023

·

Stayed 1 night

Staff was very courteous and helpful. The restaurant attached The Grape and Olive was amazing and didn’t have to leave the hotel! Would definitely recommend!

10

Justin

Sep 29, 2025

·

Stayed 2 nights

The breakfast was amazing. Lots of selection. The staff were very friendly and attentive. Loved the pool, hot tub and sauna. That was a nice surprise. Rooms were very clean, spacious and stocked. Very close to attractions and shopping amd dining . Shout out to connor at the deont desk and emily . Would highly recommend this hotel

8

LUCIANO

May 6, 2025

·

Stayed 1 night

Terri at the front desk was amazing. Hotel needed a bit of work but otherwise good value. Breakfast needs a major overhaul

4

Julie

Jul 28, 2025

·

Stayed 1 night

Carpet smells Barely nothing for breakfast and unorganized Not a good experience Been there many times before Won't be going back

8

Amanda

Sep 22, 2025

·

Stayed 2 nights

Customer service was great, pool, hot tub and sauna were lovely and clean. And to top it off the breakfast was so tasty.

8

Vincenzo

Nov 9, 2025

·

Stayed 1 night

The hotel was clean and conveniently located. It's 4stars because they kept running out of things (shampoo, breakfast, coffee cream...) and the key stopped working before checkout while we at breakfast. The people were kind and it was quiet.

10

Lori

Jul 30, 2025

·

Stayed 1 night

Breakfast was great! Beds were very comfortable Had a good sleep

6

Richard

Jul 3, 2024

·

Stayed 3 nights

The hotel is unfortunately dated, and needs an upgrade (painting over aluminum doors is not an upgrade) The grounds are nice. The only issue I have is the restaurant situation - overpriced, and it is not open on Sunday or Monday for lunch, dinner, or drinks. As a Best Westerrn "Plus" I would think that a breafast is included, even if the restaurant is a separate entity the owner should comp the breakfast buffet, as it really isn\'t something to write home about.

4

Elisa

Aug 25, 2025

·

Stayed 1 night

After entering our room with the manager and cleaners in the hallway who offered to assist with luggage, after about 15 minutes a worker entered our room having just seen us enter a few minutes previously and then the manager was trying to open our door after seeing us enter and also right outside our door when the worker entered. There was a pile of dirty sheets on the floor when we entered our room also that we had to get removed. Breakfast was less than continental with very few choices. Depite raising these issues upon check out, no offer of any kind of discount was made either.

6

Amanda

Aug 22, 2025

·

Stayed 1 night

The building could use some updating, unfortunately we stayed here while the restaurant was under renovation so the morning breakfast was quite limited. Aside from that the beds were comfy, and staff were friendly, and helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $99	3 $95	4 $95	5 $93	6 $129	7 $128
8 $91	9 $93	10 $91	11 $91	12 $91	13 $165	14 $149
15 $90	16 $93	17 $91	18 $92	19 $91	20 $177	21 $172
22 $92	23 $90	24 $96	25 $156	26 $158	27 $168	28 $135
29 $91	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $91	2 $93	3 $93	4 $134	5 $130
6 $96	7 $93	8 $93	9 $93	10 $96	11 $139	12 $135
13 $90	14 $93	15 $93	16 $95	17 $93	18 $130	19 $130
20 $92	21 $92	22 $96	23 $93	24 $96	25 $125	26 $132
27 $98	28 $103	29 $106	30 $96	31 $99

Best Western Plus Mariposa Inn & Conference Centre

Prices for Best Western Plus Mariposa Inn & Conference Centre

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Fireplace

Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Guest reviews of Best Western Plus Mariposa Inn & Conference Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Mariposa Inn & Conference Centre

Prices for upcoming dates