Name: Stone Gate Inn
Address: 437 Laclie Street, Orillia, Canada, Orillia, Ontario, CA
Price range: $58–$118 per night
Rating: 7.8

What guests think

At Stone Gate Inn, travelers highlight spacious suite-style rooms with kitchenettes and comfortable beds, friendly front-desk teams, and a convenient location near Highway 11 and downtown, but they also note dated decor, recurring temperature issues, and ongoing renovations.

Housekeeping and overall cleanliness are often good, though several guests reported dusty areas, stained carpets, or missed service during multi-night stays. The free breakfast draws mixed feedback: many like the variety, while others find limited hot options and a cramped dining space. Facilities are a weak spot, with a frequently cold or closed pool, no hot tub despite some listings, and tight parking. Expect solid value and space, but with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests frequently report a cold or occasionally closed pool and confirm there is no hot tub despite some listings. Parking can be tight, and the gym is minimal; some renovation work affects common areas.

Related guest reviews

8

charanjeet

Oct 13, 2025

·

Stayed 1 night

Overall it was good experience but swimming pool was very small and no hot tub available.

10

Jennifer

Dec 31, 2025

·

Stayed 1 night

Great room, great staff and delicious breakfast only bummer was the pool was unbearably freezing cold

6

Rob

Jul 13, 2025

·

Stayed 1 night

The pool was painfully cold, unusable cold, and there were no clean towels. Additionaly, even though we registered 3 people, the sofa bed did not have any linens. The patio door didn’t lock, and the air conditioning was sub standard. The breakfast was actually really great with fresh eggs and the breakfast attendant was extremely friendly!

8

Tina

Aug 13, 2025

·

Stayed 2 nights

Bed not comfortable, pool small, gym was laughable

10

Judy

Sep 14, 2025

·

Stayed 1 night

Clean and quiet. The cleanliness of the pool was a concern so we skipped it.

6

June

Feb 6, 2026

·

Stayed 1 night

We went to use the pool and the water was too cold to go in. We like to book at stone Gate so we can go in the pool. And we had no hot water in our room for a bath or shower. Also they are doing renovations and its a real mess walking on the second floor drywall dust all over the place, they could at least vacuum the carpets Dailey . We did like staying there and we have many times before. But we may look elsewhere from no on.

6

Kevin

Jul 28, 2025

·

Stayed 1 night

Nice hotel, friendly staff. Rooms and hallways need updating though and repairs (ex caulkig around toilet). Small parking area.

2

Mike

Jan 21, 2026

·

Stayed 2 nights

There were bugs in the cereal. I have been trying for a week to speak with the hotel manager and he is not getting back to me. The hotel said there was a hot tub, there is not, The pool heater is broken so the pool was freezing. There was plastic everywhere due to renovations. On friday they were drilling until 4:30pm which could be heard in all the rooms. The hotel was overall just dirty. everything was covered in dust including the bedding. We had to checkout early due to all the issues.

10

Tamarha

Oct 11, 2025

·

Stayed 1 night

Clean, quaint, great staff, very professional, cute pool on the small side but more than enough for kids. Would absolutely stay again:)

10

Michelle

Aug 1, 2025

·

Stayed 1 night

Second time we’ve stayed and we’d stay again. Rooms are dated but spacious, clean and beds are comfortable but the parking isn’t the best when you come in later at night.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas, but cleanliness is inconsistent, with reports of dust from renovations, stained carpets, musty odors, or missed housekeeping during stays.

Related guest reviews

8

Rita

Feb 4, 2026

·

Stayed 1 night

Room was clean, staff friendly

6

Santiago

Jun 17, 2025

·

Stayed 1 night

All ok but cleanliness inside and outside of hotel is not good!. Stains in many areas..

2

Kristen

Jul 31, 2025

·

Stayed 1 night

Smelled incredibly strongly of smoke as soon as the door opened. The fridge screeched loudly. Every single wall was covered with stains, drips and dirt. We didn’t want to touch anything because it was so gross. Needs a lot of cleaning and upgrades (iPhone chargers and dvd player).

10

Amber

Nov 9, 2025

·

Stayed 1 night

Clean room and very friendly staff! Check-in was easy.

8

Dean F.

Nov 9, 2025

·

Stayed 1 night

Clean everywhere. Good staff .

10

Brenda

Nov 7, 2025

·

Stayed 1 night

Very clean well stocked room. Really nice fireplace and the kitchenette was perfect. Very nice staff at checkin

10

DEBRA

Aug 21, 2025

·

Stayed 2 nights

We were extremely happy with the room. The staff were amazing and helped us in any way they could. The breakfasts were well laid out and very fresh. The coffee was the best and all customers were commending how good it was. The counter staff printed out directions to attractions and restaurants we wanted to use. We will stay at Stone Gate Inn on our next visit to Orillia,

10

Kim

Nov 3, 2025

·

Stayed 1 night

Wonderful staff. Very clean.

2

Mike

Jan 21, 2026

·

Stayed 2 nights

There were bugs in the cereal. I have been trying for a week to speak with the hotel manager and he is not getting back to me. The hotel said there was a hot tub, there is not, The pool heater is broken so the pool was freezing. There was plastic everywhere due to renovations. On friday they were drilling until 4:30pm which could be heard in all the rooms. The hotel was overall just dirty. everything was covered in dust including the bedding. We had to checkout early due to all the issues.

4

michel

Nov 18, 2025

·

Stayed 1 night

Room was very dirty. Good grease all over the room counters, hair in bathroom, dried food bots on carpet and living room table.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and practical with kitchenettes and comfortable beds. Common drawbacks include dated decor, weak or uneven A/C or heat, lumpy pillows, occasional noise, and spotty in-room Wi‑Fi.

Related guest reviews

8

Jacqueline

Oct 6, 2025

·

Stayed 1 night

Location was walkable to downtown and beach. Hotel clean. Room a good size. Parking available.

8

Natasha

Apr 28, 2025

·

Stayed 2 nights

My husband and I stayed for 2 nights in April 2025. The room was clean and comfortable, though it was a little out dated. Our one issue was that the room was super warm. There were 2 fans in the room, so we figured this might be an issue. Overall, we might stay here again, but maybe not in the summer, unless it was just because of the change of season, and they haven’t switched from heat to air conditioning.

10

Martha

Nov 13, 2025

·

Stayed 1 night

The room was very spacious and clean. I loved that the lounging area with kitchenette was separate from the bedroom.

8

Nicholas

Nov 24, 2025

·

Stayed 1 night

Place was clean and conveniently located close to the highway and centre of town. Staff was friendly. Room nice and clean but slightly dated. The only thing I didn’t like was that there was no thermostat in the room. It was a little warm at night and we couldn't control the temperature.

10

Corinne

Oct 2, 2025

·

Stayed 3 nights

The hotel is very quiet and safe, easy parking. There is a small kitchenette in the room which is very convenient. For the size of the room and the amenities it is very affordable.

8

Bob

Jun 22, 2025

·

Stayed 1 night

HVAC didn’t work. Had to leave windows open

4

Nancy

Nov 3, 2025

·

Stayed 1 night

The property is well maintained, though a bit dated. The rooms and bathrooms were exceptionally clean, which I appreciated. Unfortunately, the pillows were extremely hard, and I barely slept through the night. The air conditioner also made a loud noise that kept waking me up, which made it difficult to rest properly. Breakfast was disappointing. Most options were heavy on sugar and carbs, and as someone with insulin sensitivity, I could only have eggs, fruit, and coffee. I was happy to see they offered multigrain bagels, but when I asked the clerk for cream cheese, he said he would bring some out. After waiting and calling him again, he finally told me they had run out. Overall, I’d rather pay more to sleep comfortably elsewhere. I wouldn’t return—anything that disrupts my sleep or limits healthy food options is a dealbreaker for me.

6

Martha

Nov 2, 2025

·

Stayed 1 night

The good? The bed was comfy, rooms were very clean and staff were very friendly. The bad? The room was extremely hot. Like 28 degrees hot. We were sweltering which made it uncomfortable for sleeping. Lowering the thermostat did nothing to lower the heat. The windows don’t open, so there was 0 relief from the heat. The hallways were hotter than that. It was so insane. The breakfast was ok—the eggs though were grey like they had been reheated or something. They weren’t a pretty colour that’s for sure. There was a lot of bread/cereal options. Coffee was lukewarm.

8

Mark

Oct 11, 2025

·

Stayed 1 night

Overall a decent hotel. Very clean and friendly staff. A bit dated but it appears renovations are ongoing.

6

Lula

Nov 12, 2025

·

Stayed 2 nights

Room door doesn’t close properly which, judging by all the ajar doors on our floor, was not unique to our room. Took a degree of force to close it from the outside, or to swipe the room key so you could turn the handle and close it. The hotel had excellent wifi, from what I could tell in the lobby, but it did not reach our room. The worst thing though… was the breakfast. I am not a fan of free hotel breakfasts. They disinclined my wife to going out for breakfast and instead your stuck with fake eggs, sub-par meats and sugary everything else. But the free breakfast here was perhaps the worst I’ve seen anywhere. One hot item, scrambled eggs that probably came from a carton, was the only hot item. Pastries came from a bag. Weird yogurt. Just horrible. On the plus side staff were very nice, property was clean and convenient to groceries and a convenience store. TV’s were large and worked fine. Beds were comfy with a decent amount of decent pillows.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, accommodating, and responsive, and check‑in is usually smooth. Some guests experienced poor follow‑up, rigid policies, or slow resolution of maintenance issues.

Related guest reviews

10

Francesco

Sep 1, 2025

·

Stayed 1 night

Probably the 7th or 8th stay at the Stone Gate Inn. Always have great service and comfort. The staff has always been super friendly and helpful. We look forward to staying at the Stone Gate next time we're in Orillia

10

David

Dec 20, 2025

·

Stayed 1 night

The staff member who checked us in was excellent: friendly, professional, helpful. The room was clean and the bed was very comfortable. The breakfast was tasty and full of variety. Check out was simple and the staff friendly.

10

Doris

Sep 2, 2025

·

Stayed 2 nights

The hotel was clean and comfortable. The staff was great, especially Alisha at the front desk. She went out of her way with other staff members who searched for our lost phone after we had already arrived home. When she called back to say she found it, was such a caring gesture! We then drove back to Orillia to retrieve it and to personally thank her. She made our day. This goes to show that there are still very honest people around and this took this review to the highest level. Thanks again Alisha!

2

Gavin

Oct 24, 2025

·

Stayed 3 nights

Booked 2 rooms for 3 days but had unforeseen circumstances requiring us to cancel nights 2 and 3. We gave more 36hrs notice to cancel the rooms but the hotel refused to refund the additional nights for 2 rooms. Horrible business practice. Horrible experience. Our company has multiple contracts in the area over the next several years and we will ensure that none of our staff are permitted to spend a single dollar with this institution.

4

Robert

Oct 1, 2025

·

Stayed 1 night

Poor customer service from front desk and manager /customer service did not respond to direct e mails plus 4 messages left for manager went without any response

10

Jane

Oct 9, 2025

·

Stayed 1 night

We always stay at the Stone Gate Inn. The staff are wonderful. The manager is extremely kind, personable and knowledgable. He goes above and beyond to make your stay comfortable and stress free. Its a great place to stay.

2

Adam

May 11, 2025

·

Stayed 2 nights

So i will start this review by stating that staff at the hotel did try their best to deal with the following situation, but despite this our stay was extremely frustrating. We received a phone call from the hotel to check we were still coming. I told them we would get there around 6 and that is when we arrived. Upon arrival, there was an issue with the key card reader on the door of our room (314). We were asked to take a seat for 5 or 10 minutes while the problem was fixed. This was frustrating after 5 hours of driving but also, sometimes things cant be helped so we obliged and didnt make a fuss. The problem was fixed after longer than 10 minutes but again, we were just happy to get in the room. Fast forward to the next day. We went out for the morning, only to return for the key card reader to again not be working. So we couldnt get into our room. So two members of the hotels cleaning staff had to essentially 'break in' to our room for us to gain access, as there was no way of manually by passing the card reader ( those 2 were fabulous to be fair). So we got in to our room, then went out again. While we were out, a staff member replaced the batteries for the second time and reprogrammed the reader for a second time. It worked! Until we went out an hour or so later, then it failed again. Same process. Went to a concert at casino rama. Returned to the hotel at 11pm, couldnt get in, had to wait more than half hour to get in. Waiting for manager to contact us.

10

adrian

Jan 30, 2025

·

Stayed 1 night

We had a wonderful time and Atthar the manager was very accommodating with some last minute changes on our end. Great place, would recommend to anyone!! Thanks Atthar from Nancy and Adrian!

10

David

Nov 27, 2025

·

Stayed 1 night

Highly recommended, from the lobby to the room, all excellent. Comfortable room, nicely appointed with mini kitchen, comfy chairs, and mattress. Staff is very friendly and helpful. Breakfast is very good, even real scrambled eggs available. Would definitely stay again and also not over priced.

6

Svetlana

Jan 2, 2026

·

Stayed 4 nights

The staff made promises to complete my request but actually never did that

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Highway 11, groceries next door, and a short drive or walk to downtown and the waterfront; about 15 minutes to Casino Rama. A few guests disliked the immediate surroundings.

Related guest reviews

8

Jacqueline

Oct 6, 2025

·

Stayed 1 night

Location was walkable to downtown and beach. Hotel clean. Room a good size. Parking available.

6

Laura

Oct 7, 2025

·

Stayed 1 night

Room was clean and really that is most important to me. It is opposite a beer store so that’s the tone. I was on the second floor and could hear the phone ringing. Doors closing. A customer ringing and ringing the bell. Not really close to anything. But restaurants are about a 10 min drive.

10

Ann

Nov 3, 2025

·

Stayed 1 night

Easy check in, great location.

8

Nicholas

Nov 24, 2025

·

Stayed 1 night

Place was clean and conveniently located close to the highway and centre of town. Staff was friendly. Room nice and clean but slightly dated. The only thing I didn’t like was that there was no thermostat in the room. It was a little warm at night and we couldn't control the temperature.

6

Brian

Aug 5, 2025

·

Stayed 1 night

Ok for an overnight. Not very conveniently located to enjoy the waterfront or downtown and dining without getting in the car. The hotel and rooms are dated and in need of some upgrading. The exterior around the hotel is in desperate need of some cleanup and weeding of the gardens. Overall it’s okay for a short stay and decent value for the money.

8

Brigitte

Dec 31, 2025

·

Stayed 2 nights

Easy parking. Breakfast with variety. Big room. Convenient location.

10

Gloria

Jul 5, 2025

·

Stayed 1 night

Very nice property. Well taken care of. Quiet area of town. Friendly staff.

10

Bonnie

Sep 6, 2025

·

Stayed 1 night

This is a wonderful hotel. The room is large with a comfortable king bed and kitchenette. Walkable to the beach and downtown and only 15 min to the casino. The staff here are super friendly. I would choose Stone Gate again.

10

Carolyn

Oct 5, 2025

·

Stayed 1 night

It was in a great location and nice environment!

10

Dianna

Sep 8, 2025

·

Stayed 1 night

Property is located close to hwy11, the in room kitchen area was quite large he and the suite was a good size . The hotel is very clean, the complimentary breakfast was fresh.there is a small plaza in walking distance and a grocery stroe next door. Would definitely stay here again

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Included breakfast gets mixed reviews: many appreciate the selection and fresh items, but recurring comments cite limited hot choices (often only scrambled eggs) and a small, crowded space. Service at breakfast is praised by some and inattentive at times.

Related guest reviews

8

Victoria

Oct 16, 2025

·

Stayed 1 night

Breakfast set-up was ok. Web site states Deluxe breakfast, and it was wasn't. Only eggs for hot choice. Also space was small and no trays to take back to your room . Had to eat in the lobby which wasn't very comfortable. The room was ok, fairly clean had a fireplace but it didn't work.

10

David

Dec 20, 2025

·

Stayed 1 night

The staff member who checked us in was excellent: friendly, professional, helpful. The room was clean and the bed was very comfortable. The breakfast was tasty and full of variety. Check out was simple and the staff friendly.

8

David A

Oct 15, 2025

·

Stayed 1 night

Helpful staff, efficient clean facility, excellent room, clean, well appointed. breakfast included which was really quite good- Coffee, Scrambled egg, toast, cereal, fruit yoghurt etc. Good start to day! Will stay again.

10

Fran

Oct 17, 2025

·

Stayed 2 nights

Rooms were beautiful! Was easy to find and lots of parking. Staff was friendly and helpful. Weeven enjoyed the pool!

6

Troy

Nov 25, 2025

·

Stayed 1 night

Room and staff were good. Couldnt get hot water in the shower and the breakfast was week (eggs, but no bacon or sausage). thanks

8

juliana

Sep 9, 2025

·

Stayed 1 night

Nice room. Helpful staff. The breakfast buffet could have offered a larger selection of hot foods; only scrambled eggs. No proteins offered.

8

Gerry

Aug 12, 2025

·

Stayed 1 night

Standard tasteless breakfast. Limited options

8

Brigitte

Dec 31, 2025

·

Stayed 2 nights

Easy parking. Breakfast with variety. Big room. Convenient location.

10

David

Nov 27, 2025

·

Stayed 1 night

Highly recommended, from the lobby to the room, all excellent. Comfortable room, nicely appointed with mini kitchen, comfy chairs, and mattress. Staff is very friendly and helpful. Breakfast is very good, even real scrambled eggs available. Would definitely stay again and also not over priced.

8

Paul

Nov 9, 2025

·

Stayed 1 night

Room was dated, but clean. Breakfast was not something desirable. Parking was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$85
March	$80
April	$80
May	$82
June	$87
July	$85
August	$98
September	$91
October	$89
November	$86
December	$82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $118	3
4 $59	5 $59	6 $59	7 $59	8 $59	9 $88	10
11 $59	12 $59	13 $60	14 $59	15 $75	16 $88	17 $74
18 $59	19 $60	20 $60	21 $59	22 $60	23 $91	24 $87
25 $60	26 $58	27 $60	28 $60	29 $60	30 $74	31 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $85	21 $60	22 $73	23 $60	24 $61	25 $91	26 $91
27 $60	28 $60	29 $59	30 $60

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed with Sofa Bed

Deluxe Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed

Luxury Suite, 1 King Bed with Sofa Bed, Jetted Tub

Deluxe Double Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Stone Gate Inn

Have a question?

Prices for upcoming dates