Name: Holiday Inn Hotel Peterborough Waterfront by IHG
Address: 150 George Street, Peterborough, Canada, Peterborough, Ontario, CA
Price range: US$112–US$278 per night
Rating: 7.8

What guests think

At Holiday Inn Hotel Peterborough Waterfront by IHG, travellers consistently praise the riverfront setting, friendly staff, and family-friendly pool, while noting dated areas, small bathrooms, intermittent maintenance issues, and occasional noise or crowds from events and busy weekends.

Many rooms are spacious and comfortable with balconies and water views, though some face the parking lot or feel dated. Guests like the walkable location but some mention safety concerns and car break-ins in the area. Overall, expect a convenient waterfront stay with friendly service and variable facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor/outdoor pool is a family highlight, but guests repeatedly report inconsistent temperatures, cleanliness issues, or full/partial closures; the hot tub and sauna are often out of service. Parking can be limited and paid, and while the on-site restaurant and waterfront patio offer entertainment, service/value feedback is mixed.

Related guest reviews

8

Heather

15 Aug 2025

·

Stayed 1 night

Parking limited. Very crowed

10

Amanda

15 Aug 2025

·

Stayed 1 night

Pool (indoor and outdoor), hot tub, life, music, waterfront, balcony

10

sarahlyn

30 Nov 2025

·

Stayed 1 night

Love the pool , great hotel for the family

6

Paul

15 Nov 2025

·

Stayed 1 night

The premium king room riverside was clean. The vinyl flooring was cold underfoot. Arrived early as it was a snow storm Sunday. We were hoping for an early check-in. NOT… Place was busy and seriously under staffed… our 4pm check-in became an actual after 530pm. We checked twice…2pm then again at 330pm… Our anticipated walkout room view was hampered by darkness… The swim-out Pool was full of leaves… understandable since it was the first day of snow but we were there after 9am. Water temperatures were on the cooler side… even in the hot tub! My thoughts were we should have brought a Mr Clean magic eraser. Management should put extra effort into maintaining their big draw!!! We stood in the dry heat sauna to thaw… Our anticipated Ontario retirement tour was a let down… I know Canada can do better!!!

4

Mary

20 Aug 2023

·

Stayed 2 nights

Staff try to be helpful. Property needs a update. Pool area needs care. Pool needs Paint, also hot tub and sauna not working.

2

holly

5 Aug 2024

·

Stayed 1 night

This place is like a run down motel. The hallways and common areas stink of old cigarettes and who knows what else. The pool is disgusting—the deck is filthy and foundation is crumbling with construction buckets all over the place collecting garbage. It’s just gross. I felt gross being there. The bed was decent.. that’s about all. This hotel is nothing like the photos. I’m shocked at the decent reviews. I would never recommend this place.

6

Gary

14 May 2023

·

Stayed 1 night

The waterfront was gorgeous. Loved the outside restaurant. Didn't enjoy paying extra for parking. The hot tub and sauna were closed - I paid a premium price in this area of Peterborough and expected to use the facilities that were advertised.

10

Francine

21 Jul 2025

·

Stayed 1 night

Excellent. Restaurant had excellent entertainment on the waterfront. No need to travel anywhere else. Great evening.

4

Crystal

8 Sept 2024

·

Stayed 1 night

The pool , hot tub and sauna were closed during our stay. I was told that there was a disclaimer on the website stating this and yet I somehow did not see it? I was specifically looking for a hotel with pool access for my kids to have something to do. The staff maintained that the hotel is not responsible for me not knowing and that I pay close to $300 for one night stay for two adults and two kids. Never again.

8

Vivien

14 Oct 2024

·

Stayed 1 night

Great pool. The outdoor pool section is closed which was unfortunate cuz it’s the same pool/ same water. It would have been nice to float out the door into the outdoors. Cuz the outdoors was drifting into the door to us, the cage set up only stopped people, not air. Open the gates!! Also, very nice sauna.

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Cleanliness

Many guests describe rooms as clean or spotless. However, recurring comments note odors, stained linens or towels, and occasional housekeeping misses in bathrooms and public areas.

Related guest reviews

10

Adele

27 Aug 2023

·

Stayed 1 night

The stay was nice. Very polite staff. The room was clean and appealing. The only issue was the balcony. The view was great but the balcony needed cleaned. Lots of cobwebs and spiders. Made it hard to sit outside to enjoy.

6

Michael

15 Jun 2025

·

Stayed 2 nights

About what I expected from a Holiday Inn. Rooms were clean, though ours had a strong odour of burnt coffee; we had to buy a can of Febreeze to make it tolerable. Good if all you need is a place to sleep.

10

Belinda

10 Nov 2025

·

Stayed 1 night

Room spotless, staff courteous and front desk went the extra step to get us a more suitable room for my mobility challenged mate.

4

Crystal

9 Feb 2025

·

Stayed 1 night

Room floors were filthy, breakfast was not included in the rediculous price., the room was called a luxury suit and the shower had either black dirt or mold.

8

TJ

2 Nov 2025

·

Stayed 1 night

Hotel aroma wasn’t great but everything was clean

2

Breckyn

2 Jul 2023

·

Stayed 1 night

When we arrived one of the beds in our 2 queen room was dirty (dirt and bodily fluids in the sheet) and housekeeping had just remade the bed over it. In addition to this the bath tub was not cleaned. When I called to report the sheets not being changed from desk told me they would "look into it" I asked how long I could expect it to take for someone to come up and change the dirty sheets to which they responded "I don't know. It will be a while". While the room itself and amenities are very nice I'm overall very unimpressed.

10

M.T

27 Oct 2025

·

Stayed 1 night

Clean room

6

Terrance

25 Nov 2023

·

Stayed 1 night

Hotel is showing signs of being run down and poorly managed. Bed linens were not clean, there were hairs and bits of lint in the bed linens. The towels were stained. The coffee make was broken. Caulking around the tub and shower looks like it was applied with a popsicle stick. The sofa was stained. Toilet bowl was not clean! Carpet had dog or cat hair embedded in it. Room 418

10

Kelley

21 Aug 2025

·

Stayed 1 night

The outside entrance area wasn’t very clean. Cigarette butts all around and the cigarette receptacle was overflowing.

2

Nadia

14 Sept 2025

·

Stayed 2 nights

This hotel is extremely overpriced and should be considered more of a motel than a hotel. There was a smell throughout the property as well as the room and we did not feel comfortable at all!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with balconies and river views, but bathrooms are frequently small. Some feel dated or noisy (thin walls, pool-facing, events), and a few report HVAC issues or obstructed views.

Related guest reviews

4

Dr. Maria

17 Oct 2025

·

Stayed 1 night

There were people banging on the floor above us for hours. Thin walls. Shower was cold water after 2 min.

10

Bonnie

7 Oct 2025

·

Stayed 1 night

It's a nice hotel, clean room. The staff were very friendly and helpful. Unfortunately, there were kids and people up all night in the hallways making noise.

8

Norman

22 Jun 2025

·

Stayed 1 night

Great hotel and view but not a fan of the basement/ground floor room. Felt damp and woke up with a sore back but have stayed in other rooms here and they were excellent.

6

Russell

15 Oct 2024

·

Stayed 2 nights

First room we were in smelled terribly of disinfectant, was noisy being adjacent to indoor pool like an echo chamber and the beds squeaked with every move! In short the worst hotel room i have ever stayed in, should not be rented to anyone, its a flat out rip off.

8

Xiao Hui

22 Sept 2025

·

Stayed 1 night

Spacious room has a balcony overlooking the river. Fantastic. Breakfast choices were healthy. Cozy dining experience.

8

Katherine

16 Aug 2025

·

Stayed 1 night

I booked a River view room. When I arrived they said there was a problem with the heating system so they moved me a much less desirable room overlooking the parking lot. However they did not charge me so I didn’t complain.

8

Barbara

11 Sept 2023

·

Stayed 1 night

It was a 5-minute drive to family we were visiting in Peterborough. We told the front desk about the air conditioner needing servicing. It didn't get very cool in the room. The wifi was weak.

6

Jack

16 Sept 2025

·

Stayed 1 night

HVAC was not controllable. Bathroom tiny.

8

Linda

12 Sept 2024

·

Stayed 2 nights

Very noisy air conditioner

8

Roy

28 Sept 2025

·

Stayed 1 night

Need larger bathrooms. Too small. Bedroom was large. Could have made bathrooms larger.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating, with several quick resolutions to issues. Conversely, multiple guests experienced understaffing, long or difficult check-ins, unreturned calls, and inconsistent restaurant service.

Related guest reviews

6

Brian C

14 Aug 2023

·

Stayed 2 nights

Asked for an early check in at the front desk. One lady was being helpful and the other woman rudely told us she put us on the list but couldn’t tell us how long the list was or where the list was. I left frustrated. My wife went to the desk later on, and our room was ready slightly early but they didn’t call us as promised. The hotel was great but the one front desk staff person definitely needs to realize she is in a customer service oriented position.

4

Desiree

27 Jun 2025

·

Stayed 3 nights

Did not enjoy anything. Check in was good, he was polite but when I went to my room on the first floor it smelled musty. I entered my room and it was so hot and musty and damp. The couch and bed were damp. The air conditioning was not turned on and at the time I checked in it was 35° outside! I booked a premium room and this was not it. Outdated and being on the first floor in the back muliple people were walking past the patio door. Not other people staying at the hotel but very sketchy people. I tried the phone to call guest services to ask about getting a different room. After 10 attempts with no one picking up the phone, I went up to the desk in person. I was told every room was taken and to just make sure the door was locked! To note i would be staying here for 3 nights he said to try again in the morning. Next day my key wouldnt work to get in my door. Went to the desk 3 times they gave me another one and walking back and forth they finally sent maintenance. They were helpful. Tonight is mg last night and i tried to call down for room service about 5 times with noone picking up there either. I have given up on anything this hotel has to offer. I will not be staying here again. There was hair behind the door to the bathroom stuck to the tub, the toilet paper holder kept falling off, the couch has stains, the bed was poorly made...just too much wrong.

10

Kim

22 Jul 2024

·

Stayed 1 night

Excellent staff and very clean

10

Watson

10 Nov 2025

·

Stayed 1 night

Property centrally located around a number of key locations, dinner options, downtown etc. Room updated and clean, staff friendly.

8

Mark

19 Feb 2026

·

Stayed 1 night

Room was clean. However, the front desk was understaffed. I waited almost 15 minutes while the clerk dealt with another guest because he was the only person there. A second person finally did show up but didn't offer assistance.

10

Cam

31 May 2024

·

Stayed 1 night

Hotel was getting a new roof. The room we reserved ended up having a tar smell as a result. We went to request a new room and the front desk was very understanding and moved us into an, upgraded room with a way better view. The staff was friendly and quick to resolve the situation. Very happy with the hitel and staff. We will stay here again.

10

Stewart

11 Jun 2024

·

Stayed 2 nights

Staff was a highlight Breakfast was a disappointment

4

Abdol Hamid

9 Aug 2023

·

Stayed 1 night

Untrained front desk, I waited more than one hour in line for check-in. The check-in should be at 4:00 Pm, but they told me that the room is not ready yet, so I went into the room at 5:10. The Front desk tried to charge me $10 for Free parking. They asked $20 for too cheap breakfast for each guest.

10

Cheryl

21 Mar 2025

·

Stayed 1 night

staff took care of heat issue immediately

8

Colleen

3 Aug 2025

·

Stayed 2 nights

Terrible service on the patio for food etc. short staffed and the wait was very long

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AI-generated summary based on recent guest reviews

Location

Scenic waterfront setting within walking distance of downtown, trails, marina, and events; many appreciate the views. Several reviews mention safety concerns at night and reports of car break-ins in the area.

Related guest reviews

10

Heather

2 Jul 2024

·

Stayed 1 night

Really enjoyed the walkway along the waterfront.

4

Wendy

23 Apr 2025

·

Stayed 2 nights

The city side of the property is unsafe. We had our car broken into and belongings taken. The area is filled with homeless. The outside perimeters have debris all around the property. The overall staff are very friendly.

4

Peter

22 Apr 2025

·

Stayed 1 night

The hotel was great, check/in was fantastic and the staff was friendly. The room was clean and comfortable. The problem is the people prowling the parking lot. Our vehicle was broken into overnight, the rental we had was damaged and all the contents in the vehicle were thrown everywhere and some belongings were stolen although we did not leave any valuables in the vehicle. There did not seem to be any security or police presence around the hotel, and even at check-in time we did not feel safe unloading our vehicle with two kids due to the people haning out in the parking lot.

10

Laurie

1 Sept 2025

·

Stayed 1 night

A walk away to the marina

10

Carrie

8 Oct 2025

·

Stayed 1 night

The staff here were excellent and worked very hard to make sure that our stay was great. The neighbourhood at night felt a bit unsafe, but the hotel was clean, and the staff were very helpful and kind

10

Matthew

30 Aug 2024

·

Stayed 2 nights

Great hotel in the heart of Peterborough. Nice to be able to stroll around the river and lake area.

8

Frances

20 Jul 2025

·

Stayed 1 night

Nice waterfront

10

Katherine

27 Sept 2025

·

Stayed 1 night

Very nice location. So great to see the water from our room

10

Michael

19 Jun 2025

·

Stayed 1 night

Great location for Dragon Boat races. Parking was great and short walk to dragon boat races

10

Michael

5 Jul 2025

·

Stayed 6 nights

Ideally situated downtown, close to many dining options and the vital life of this small city. Picturesque setting next to river and city lake and central park. Hotel is clean, comfortable, and well-equipped. Staff is outstanding, tbh.

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AI-generated summary based on recent guest reviews

Dining

On-site dining and breakfast receive mixed feedback: some praise good meals and live music. Others report cold or limited buffets, slow or poor service, and prices that feel high.

Related guest reviews

8

Cheryl

16 Mar 2025

·

Stayed 1 night

The hotel was clean great customer service unfortunately the we prepaid for breakfast at the restaurant and I would not recommend it the food was ice cold and we went early they did try and bring out hot food but the warmers were not working there for the food was cold not much of a choice for a paid Buffett

8

Ralph

19 Aug 2025

·

Stayed 1 night

Advertised happy hour at grill restaurant, but they wouldn’t honor it when we went

8

Bill

19 Feb 2025

·

Stayed 1 night

we have stayed here a few times now one night as a birthday celebration.Everyone is always friendly and helpful. The biggest dissappontment is the Riverside Grill restaurant attached to the hotel.The staff are great and the food good.but it seems every time we go there the menu choices are less and less for more cost.

10

Christopher

28 Apr 2025

·

Stayed 1 night

the breakfast was outstanding.

8

Lana

2 Mar 2023

·

Stayed 2 nights

The actual stay was great - very clean modern rooms. However, the breakfast we had at the restaurant was horrible. The service was very slow and the cost was outrageous. Definitely DO NOT recommend eating there.

10

Jean-Francois

16 Aug 2025

·

Stayed 1 night

The beds were nice and the on-site restaurant was really good

10

Robby

3 Oct 2024

·

Stayed 2 nights

My husband found the ensuite bathroom small. It was difficult for him to move around and turn due to his lack of mobility. The restaurant service was very good, the staff were friendly and helpful. Unfortunately the quality of the meals was sub par, otherwise dining would have been a pleasant experience. It was also disappointing that there is no espresso coffee!

10

Christopher S

22 Jul 2024

·

Stayed 2 nights

Band at the restaurant!

10

Eric

18 Jul 2024

·

Stayed 1 night

We stayed one night to see a concert, the hotel is a 2 min walk to the park over super convenient. The rooms were nice than expected, the breakfast was average perhaps they have more staff as asking for a glass of water took multiple attempts. Overall for the area I think this is the best hotel.

8

Colleen

3 Aug 2025

·

Stayed 2 nights

Terrible service on the patio for food etc. short staffed and the wait was very long

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$274
February	US$109
March	US$111
April	US$131
May	US$124
June	US$240
July	US$139
August	US$144
September	US$139
October	US$139
November	US$127
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $203	19 $278
20 $116	21 $149	22 $142	23 $154	24 $122	25 $157	26
27 $126	28 $157	29 $131	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2	3 $191
4 $132	5 $122	6 $137	7 $128	8 $132	9 $154	10 $133
11 $126	12 $130	13 $144	14 $150	15 $173	16	17
18 $132	19 $134	20 $130	21 $126	22	23	24
25 $117	26 $115	27 $113	28 $123	29 $112	30 $118	31 $113

Holiday Inn Hotel Peterborough Waterfront by IHG

Prices for Holiday Inn Hotel Peterborough Waterfront by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Standard Room, 2 Queen Beds, River View

Standard Room, 2 Queen Beds, City View

Standard Room, 1 King Bed, River View

Standard Room, 1 Queen Bed, Roll-In Shower

Standard Room, 2 Queen Beds, Pool View (Indoor Pool View)

Standard Room, 1 King Bed, City View

Premium Room

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Courtyard View

Standard Room

Suite, 1 King Bed

Premium Room, 1 King Bed, River View

Suite, 1 King Bed, Accessible Bathtub, River View (Jetted Tub)

Guest reviews of Holiday Inn Hotel Peterborough Waterfront by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Hotel Peterborough Waterfront by IHG

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