Is parking available at the property?

Free self-parking is available on-site, although it is limited.

What type of breakfast is offered?

A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed, with a maximum of 2 pets per room. A pet fee of CAD 50 per pet, per night applies, and service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including accessible parking and facilities. However, specific details on room accessibility may need to be confirmed with the property.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Sherbrooke, just a 4-minute walk from Cinéma Galaxy Sherbrooke and a short drive from several attractions such as Parc du Mont-Bellevue (4 minutes by car) and Jacques-Cartier Park (2.8 km away).

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which operates from June 30 to September 01.

What are the policies for guests staying with children?

Up to 2 children aged 16 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 20.00 per night, and advance request is required. Cribs are not mentioned, so it is advisable to contact the property for further details.

Quality Hotel & Suites in Sherbrooke

Average nightly price at Quality Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	$109
February	$114
March	$97
April	$104
May	$105
June	$108
July	$108
August	$111
September	$108
October	$111
November	$112
December	$95

What guests think

At Quality Hotel & Suites, travellers report clean, comfortable beds and a consistently well-liked included breakfast, but many note dated rooms and maintenance issues, mixed cleanliness, occasional odors, and service or housekeeping lapses that impact overall experience.

Staff are frequently described as friendly and helpful, though some guests experienced unwelcoming interactions or slow responses. Location is convenient for road travel and close to restaurants, but signage and the surrounding area draw occasional criticism. Expect an older, no-frills stay where value depends on your tolerance for wear and tear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas and exterior appear dated and sometimes poorly maintained; a few amenities were out of service during some stays.

Related guest reviews

6

Rhonda

Aug 10, 2024

·

Stayed 2 nights

Room was fairly clean but looks like they don’t sweep under the dust ruffle of the bed. Old Q tips and small stuff. The worst was the hallway. It was never vacuumed. Outside if every room door it looked like they just swept the detritus from the room into the hall. Pretty gross.

6

Nancy

Aug 5, 2025

·

Stayed 1 night

Chambre propre, lit confortable mais salle de bain vraiment désuète. L'air climatisées qui coule. Pas assez de chaises à la piscine. (6 seulement)

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4

Jane Perkins

Jul 6, 2023

·

Stayed 1 night

I booked this hotel for the pool only to find out it wasn’t open. The ice machine was broken so no ice! Otherwise the room was spacious and clean. Although it’s a busy area, we couldn’t hear any street noise.

6

Sharen

Nov 17, 2025

·

Stayed 1 night

the property did not have an elevator, it is terrible for low mobility clients. the room and bathroom was clean but very old and used. the amenities were old too. bed was clean and comfortable. But it really wasn't great, i don't recommend and will not go back.

4

Louise

Jul 28, 2024

·

Stayed 2 nights

besoin rénovation et piscine non fonctionnel

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8

Holly

Jul 17, 2025

·

Stayed 2 nights

The hotel was run down, the lobby was in need of a good cleaning and repair of ceiling tiles.

4

Karin

Jun 8, 2025

·

Stayed 1 night

The toilet in our room was wobbly and not fastened to the floor. The bathroom floor tiles were dirty. Although we were in a no smoking room there was an odor in the hallways. On the exterior, the building was run down and at first I thought I was at the wrong address. The awning looked like it was hit by a truck and was going to collapse. The only positive was the restaurant was clean and the food was decent.

4

Ian

Aug 4, 2025

·

Stayed 1 night

The hotel from the outside looked inviting but however once entering the lobby and reception area was not up to expectations. The hotel itself walking up the stairs was not vacuumed and dust everywhere. The room was not very inviting as we had travelled 12 hours to reach the hotel. The room was not what one would have expected. I have stayed at numerous Quality Inn And Suites and this hotel would not be one of my choices. Sorry but you asked for feedback. As a large hotel chain one would have expected quality through out.very dissatisfied.

6

Stella

Jun 7, 2025

·

Stayed 1 night

The picture on Expedia does not present the property. Relatively clean but the area is not good. The first floor main entrance was open 24x7 so anyone could step in….

6

Megan

Sep 13, 2025

·

Stayed 2 nights

Good price but old and had an odd smell in the room. No charging station for electric car.

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Cleanliness

Cleanliness is inconsistent: several guests found rooms clean, but many reported dust, mold or musty odors, stained or unclean bathrooms, and lapses in housekeeping during stays.

Related guest reviews

2

Stephanie

Nov 14, 2025

·

Stayed 2 nights

The hotel room was disgusting. It was beyond old and unkempt: rusty lamps, peeling wallpaper (with a creepy smiley face drawn on by a previous guest, I presume), shaky faucet in the shower, broken (and mouldy) coffee maker to name a few problems with the room. It was the worst Quality Suites I've ever stayed at. I'm aware that this was a low budget hotel room but this was lower than low budget and I will be avoiding Quality Suites altogether. I don't like to leave entirely negative reviews so I'll end by saying that I did appreciate that the floors were not made of carpet (which is great for someone with a dust allergy like myself) and breakfast was good (mind you, the waitress on the second day had a very bad attitude). All in all, 0 out of 10!

6

Rhonda

Aug 10, 2024

·

Stayed 2 nights

Room was fairly clean but looks like they don’t sweep under the dust ruffle of the bed. Old Q tips and small stuff. The worst was the hallway. It was never vacuumed. Outside if every room door it looked like they just swept the detritus from the room into the hall. Pretty gross.

2

Damien

Aug 11, 2025

·

Stayed 2 nights

Il avait des cafards sous le lit et des toiles d'araignées partout L'endroit sentait le chien Une catastrophe!!!

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4

Julie

Sep 18, 2025

·

Stayed 2 nights

hotel en décomposition, moisissure, fourmis, odeur désagréable, murs sales, plomberie de salle de bain TRES désuet. Immeuble insalubre. Hotel devrait ne plus etre en fonction selon moi.

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6

Lisa

Jul 27, 2025

·

Stayed 2 nights

The bedside lights and plugs were out of order. The electrical outlet by the coffee maker was also not working so it was inconvenient to charge devices overnight. We stayed 2 nights and there was no housekeeping during our stay.. As well, we complained at the front desk about the electrical issues noted above and they were not addressed. The room and bathroom were clean and they issued vouchers for breakfast in the attached restaurant, but the room was overpriced for what we got..

4

Valerie

Sep 1, 2025

·

Stayed 3 nights

Aucun ménage de chambre en 3 jours, mauvaises odeurs

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10

Jean-Claude

Dec 5, 2025

·

Stayed 2 nights

Chambre propre et petit déjeuner parfait

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8

aliaksei

Feb 17, 2026

·

Stayed 2 nights

Clean room, quite and amazing breakfast

4

Mahbuba Rahman

Oct 16, 2025

·

Stayed 1 night

Property very dirty. The bathrooms not clean enough, coffee machine did not work at my room, no lightbulb in the main lamp in my mom’s room, the carpets were dirty with food bits in front of my door, no one vacuumed during my stay. The breakfast was surprisingly good, the lady serving was so kind and nice. I travelled with kids and seniors, breakfast experience was the only good thing. Note, breakfast is a set menu: egg, sausage, bread, potato, fruit, coffee.

2

Frederick

Aug 25, 2025

·

Stayed 2 nights

Chambre non nettoyer, lit sale avec poil sur les draps, toilette non nettoyer , poils dans la douche et poils de barbre dans le lavabo, du changer de chambre avec 1 lit , notre reservation etait 2 lits, porte de bureau casser, la chambre sentait la cigarette,

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Rooms

Rooms are often dated with worn fixtures and maintenance issues (faulty plugs, TVs or AC, small or tired bathrooms), though many note comfortable beds and some spacious layouts. Noise from corridors or equipment is an occasional concern.

Related guest reviews

6

Lisa

Jul 27, 2025

·

Stayed 2 nights

The bedside lights and plugs were out of order. The electrical outlet by the coffee maker was also not working so it was inconvenient to charge devices overnight. We stayed 2 nights and there was no housekeeping during our stay.. As well, we complained at the front desk about the electrical issues noted above and they were not addressed. The room and bathroom were clean and they issued vouchers for breakfast in the attached restaurant, but the room was overpriced for what we got..

4

Pier-Alex

Jan 7, 2025

·

Stayed 1 night

La télé ne fonctionnait pas.

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6

Eric

Aug 10, 2025

·

Stayed 1 night

TV unavailable. Cable box had been removed from the room. Duty person was unable to provide us with one. Facilities are dated.

8

Maxime

Aug 19, 2025

·

Stayed 2 nights

Salle de bain minuscule, lit double et pas Queen

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6

Sharen

Nov 17, 2025

·

Stayed 1 night

the property did not have an elevator, it is terrible for low mobility clients. the room and bathroom was clean but very old and used. the amenities were old too. bed was clean and comfortable. But it really wasn't great, i don't recommend and will not go back.

6

Marc

Oct 8, 2025

·

Stayed 1 night

Nous avons eu plusieurs problèmes avec la chambre. La première donnée n'avait pas été nettoyée. La deuxième chambre avait plusieurs meubles brisés, une prise de courant non sécuritaire, un réveil matin brisé, une porte patio brisée et donc laissée entre ouverte durant notre séjour, pas de boîte de mouchoir, un système brisé pour le shampoing, le revitalisant et le savon, un contenant vide de revitalisant, une porte qu'on ne pouvait verrouiller. Nous voulons mentionner que le personnel a bien tenté de nous accommoder et que le déjeuner était excellent. Nous souhaiterions donc avoir un remboursement pour tous les inconvénients. Merci!

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8

Isabelle

May 31, 2025

·

Stayed 1 night

Tres propre et très confortable mais n'avait pas de clim fonctionnel

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6

Serge

Dec 19, 2025

·

Stayed 2 nights

Some fixtures would greatly need improvements (nightstand lamps, whole washroom)

4

James

Nov 18, 2025

·

Stayed 1 night

Check-in was good. Our first room had an offensive smell. Front desk switch rooms for us. This room was clean but very tired. I would not stay at this hotel again.

4

Nathalie

Nov 16, 2024

·

Stayed 1 night

Tres mal insonorisé, ont entend tout ce qui ce passe dans les couloirs, donc le soir difficulté a dormir si les aitres sont bruyant et le matin ont ce fais reveiller par un gros manque d'insonorisation. de plus ya une personne ( surment du personnel qui a cognée a 9h am et a entré dans ma chambre sans savoir si jetais la...

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Service

Many guests praised friendly, helpful staff and smooth check-in, but recurring issues include unwelcoming interactions, slow follow-up, room readiness problems, and inconsistent housekeeping.

Related guest reviews

10

Guillaume

Nov 19, 2025

·

Stayed 1 night

Nice staff, older room but clean

8

Michel

Jan 18, 2026

·

Stayed 1 night

Not a good welcome. Room extra, breakfast very good!

6

Sylvain

Jul 24, 2025

·

Stayed 4 nights

Nous avons eu qu un seul ménage en 4 jours, malgré plusieurs demande

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10

Jean

Nov 26, 2025

·

Stayed 1 night

Chambre parfaite, aucun bruit, personnel A1

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4

Mark

Jun 11, 2024

·

Stayed 1 night

Arrived early and the front desk lady was not accommodating. The arrival time was beyond our control. Had to sit in the car for 3 hours. I had called and requested a balcony and the person who I was talking to agreed. Upon arrival was told we could not have a balcony but rather a walk out room. Two outside garbage cans were overflowing. The door was very difficult to open and close. I have stayed there numerous time over the past 20 years. Never again

10

pascale

Nov 9, 2025

·

Stayed 1 night

Chambre propre et Le personnel très gentil le M. De bonne aide et de bonne foi a pu nous aider avec la réservation que expedia à canceller sans me confirmer par courriel ou sur leur site. Puis le matin la dame nous a imprimer la note de la part d'expedia comme preuve car selon expedia, ils ne sont pas fautif. Mais drôlement expedia (qui me dit ils ne sont pas dans l'erreur) nous a rembourser suite à un bon moment au téléphone avec eux et cela sans compter au tout début avec la réservation en ligne du a une surcharge de la part d'expedia. Je ne recommence pas EXPEDIA. Par contre, je RECOMMANDE l'hôtel et le resto déjeuner très gentil et serviable.

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2

Louise

Jul 28, 2024

·

Stayed 1 night

We arrived at the property around 830 pm and our room was not ready. The person checking us in was very kind but we were confused as to how our room was not ready. They estimated it would be a. 30 min wait. We waited and then we were told they would make sure it was clean. Unpon arriving to our room it was insanely hot and there was hair scattered all around the bathroom. We requested a fan however they do not carry fans and the concierge said they had been working on the unit and suggested we wait an hour or so to see if it cools off and there were no other rooms available. Luckily we were able to open the window which provided some relief from the sauna like condition of the room. The ac unit made a terrible racking sound all night and never cooled the room. Because we had booked the room through Expedia there was nothing the hotel could do to adjust the compensation either.

8

Herman

Aug 11, 2023

·

Stayed 1 night

Staff were great, English or French, possibly other languages as well. Building dated but clean. The free Continental breakfast at the restaurant attached was great. My wife had fruit with eggs over easy and bacon because of her gluten allergy. Staff assured her that she would be fine. I had sausage eggs and toast, vary good. Best continental breakfast at any hotel I have stayed at. Server was great and again could speak at least two languages.

10

Lynn

Oct 14, 2023

·

Stayed 1 night

The check in was great as we arrived a bit early and our room was easy to access with our luggage! Very clean and the staff was wonderful! We were referred to a restaurant in walking distance and it did not disappoint! The included breakfast next door was awesome!

4

Fred

Oct 20, 2023

·

Stayed 1 night

Good for an overnight. Clean and relatively quiet. Climate control in room was a bit feeble. Service was spotty. Had to give up on free breakfast because after 15 minutes, no one had come to take out order. Overall, seemed overpriced for the quality level.

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Location

Convenient for drivers and close to restaurants, with several noting quiet rooms despite nearby roads. A few mentioned hard-to-see signage or an unappealing area.

Related guest reviews

6

Sylvain

Oct 14, 2024

·

Stayed 2 nights

Convenient, a little worn out.

8

Pierre

Aug 22, 2024

·

Stayed 1 night

Localisé près de autoroute . Très propre. Service rapide.

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10

Lynn

Sep 5, 2025

·

Stayed 1 night

Nice area.

10

Mario

Aug 7, 2023

·

Stayed 1 night

Close to restaurants

8

Stephan

Aug 20, 2023

·

Stayed 1 night

Really, for where it’s located, it was quite quiet. Clean, comfortable beds.

6

Stella

Jun 7, 2025

·

Stayed 1 night

The picture on Expedia does not present the property. Relatively clean but the area is not good. The first floor main entrance was open 24x7 so anyone could step in….

8

Karen

May 15, 2023

·

Stayed 3 nights

Bien situé, près des services et d'un beau parc. Petit déjeuner inclus au restaurant , très apprécié. Rapport qualité prix, très bien !

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8

Charlton

Aug 11, 2025

·

Stayed 1 night

We enjoyed our stay and it is in a good location.

8

Yolande

May 31, 2024

·

Stayed 1 night

L'adresse était difficile à voir. le reste était bien.

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8

Serge

Jun 17, 2025

·

Stayed 1 night

Bien situé, excellent rapport qualité et prix. Déjeuner juste à coté. Facile d'acccès pour personne à mobilité réduite.

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Dining

Breakfast at the adjacent restaurant is widely praised for taste and value, with vouchers included. Some guests found it limited, occasionally closed or slow, and noted coupons may not cover the full menu.

Related guest reviews

8

Martin

Dec 14, 2025

·

Stayed 1 night

Nous avions une grande chambre, c’était propre, pas de tapis c’est génial, la salle de bain aurait besoin de rénovation, le déjeuner excellent

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6

Evghenia

Aug 24, 2025

·

Stayed 1 night

Overall good, bit noisy at night. Staff at reception is not explaining properly how you can get an included into price breakfast, coupons that they are providing, gives only discount, does not pay the whole breakfast from restaurant nearby. Restaurant staff also is not going into details when you showing up for a breakfast with coupons but giving you a regular menu to choose from which is not completely covered by coupons. So "included" breakfast is not completely free if you're choosing from menu.

8

CHRISTIAN

Sep 21, 2025

·

Stayed 1 night

great breakfast included

10

Leslie

Jul 6, 2025

·

Stayed 3 nights

Great breakfast at Eggs & Fruits next door, cable TV, air conditioned, clean.

8

Henri

Jul 23, 2025

·

Stayed 1 night

This hotel is not new, but the room was clean and comfortable. The staff was polite and attentive. The included breakfast in the adjacent restaurant was good and served rapidly.

8

aliaksei

Feb 17, 2026

·

Stayed 2 nights

Clean room, quite and amazing breakfast

8

Danielle

Aug 25, 2025

·

Stayed 2 nights

L'hôtel est très bien, chambre très propre, très confortable. Le déjeuner gratuit au restaurant adjacent est parfait. C'est un déjeuner de base mais on peut changer ou ajouter des aliments pour un petit supplément. Le seul point négatif, durant notre séjour, il y avait de la construction sur la route devant l'hôtel, ce qui compliquait légèrement les déplacements.

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10

Lynn

Oct 14, 2023

·

Stayed 1 night

The check in was great as we arrived a bit early and our room was easy to access with our luggage! Very clean and the staff was wonderful! We were referred to a restaurant in walking distance and it did not disappoint! The included breakfast next door was awesome!

4

Fred

Oct 20, 2023

·

Stayed 1 night

Good for an overnight. Clean and relatively quiet. Climate control in room was a bit feeble. Service was spotty. Had to give up on free breakfast because after 15 minutes, no one had come to take out order. Overall, seemed overpriced for the quality level.

8

Dan

Sep 30, 2024

·

Stayed 1 night

We had breakfast vouchers for a place next door that was closed. ☹️

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $101	3 $98	4 $98	5 $98	6 $145	7 $159
8 $84	9 $96	10 $100	11 $98	12 $132	13 $149	14 $159
15 $84	16 $98	17 $98	18 $103	19 $98	20 $125	21 $135
22 $90	23 $94	24 $95	25 $94	26 $94	27 $131	28 $143
29 $87	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $93	3 $95	4 $170	5 $124
6 $87	7 $90	8 $94	9 $93	10 $95	11 $197	12 $206
13 $87	14 $92	15 $92	16 $92	17 $93	18 $123	19 $131
20 $82	21 $88	22 $92	23 $89	24 $90	25 $118	26 $126
27 $86	28 $95	29 $93	30 $92	31 $91

Quality Hotel & Suites

Prices for Quality Hotel & Suites

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Standard Room, 1 King Bed

Business Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Guest reviews of Quality Hotel & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Hotel & Suites

Prices for upcoming dates

Business details