Grand Hotel Times Sherbrooke

Facilities are mixed: guests appreciate the pool and indoor parking, but many complain about paid parking and unclear charges. Several mention a small or aging pool, lack of EV chargers, no full restaurant/bar, and a very limited gym.

Cleanliness is frequently praised throughout rooms and common areas, with many noting spotless spaces. A few guests reported issues like dust, musty odors, or stray hairs, and housekeeping during stays can be limited unless requested.

Rooms are modern and generally comfortable, with many highlighting lake views and good soundproofing. Downsides include smaller-than-expected beds or hard mattresses, dim lighting, occasional street or hallway noise, and intermittent Wi-Fi or climate-control issues.

Service is often praised as friendly and helpful, though experiences vary. Several guests report indifferent or unaccommodating front-desk interactions, slow or rigid check-in/checkout, and occasional misinformation or billing issues.

Excellent lakeside location next to Lac des Nations with scenic views and easy walks to restaurants, cafes, trails, and downtown attractions. A few noted street noise or less appealing nearby areas, but most found it convenient.

Dining is limited: there is no full on-site restaurant and the paid continental breakfast is basic with few hot options. Some enjoyed the simple offering, but many found it underwhelming for the price.